Chapter 10-14 IST 3110
__ is part of the __process and involves customizing the products in response to a customer request.
Configure-to-order; fulfillment
__are Al-enabled crimes of high concern to experts.
Deepfakes
__is the combination of cultural philosophies. practices, and tools that increase an organization's ability to quickly develop and deliver applications
Dev Ops
__ conversion is the risky.
Direct
A(n) __ system integrates existing systems by providing software that connects multiple applications.
EAI
ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________.
ERP II
__ are designed to correct a lack of communication among__.
ERP; FAIS
Back-office process are those that directly interact with customers
False
Outsourcing is the process of steadily adding new computer code to a software project when the new computer code is written and tested.
False
Since TPSs need to be accurate, it is best if humans enter the data.
False
The existing IT architecture is an absolute constraint on the development of an IT strategic plan.
False
__ flows consist of data related demand, shipments, orders, returns, and schedules, as well as changes in any of these data.
Information
The primary task of systems __ is the feasibility study.
Investigation
__ is the customers potential revenue stream over a number of years.
Lifetime Value
Deep learning is a subset of _ in which artificial _ learn from large amounts of data.
Machine Learning
__ CRM systems are interactive systems that enable organizations to conduct communications related to sales, marketing, and customer service activities through portable devices for the purpose of building and maintaining relationships with its customers.
Mobile
__CRM systems have source code that is avaliable to developers and users.
Open-source
__is a business strategy that enables manufacturers to share product-related data that supports product design and development and supply chain operations.
PLM
Your company decides to implement SAP in the United States before implanting it in Canada. This is an example of __ conversion.
Pilot
_ learning is a type of machine learning in which the system is given labeled input data and the expected output results.
Supervised
A(n) __ is typically used to manage inventory.
TPS
CRM is not a process or technology but rather a customer-centric way of thinking and acting.
True
ERP helps get rid of information silos cause by FAIS.
True
You purchase the raw, metal, glass, and leather to manufacture your new car from various suppliers. You are conducting business__.
Upstream
The end product of the _________ stage is a set of system requirements.
analysis
JAD is most often used within the __ stages of the SDLC.
analysis and design
Which of the following is NOT an example of reinforcement learning?
automated ad bidding and buying
E-mail spam detection is an example of __ classification.
binary
Amazon's recommender system is an example of ________.
cross-selling
If a company wants to write all new computer code, it would choose to __.
customize a prewritten application
A convolutional neural network is designed to access previous data such as sequential data or time series data during iterations of input.
false
Packing, assembly, or manufacturing are __ activities.
internal
CRM systems are ________ systems.
interorganizational
Systems _________ addresses the business problem or business opportunity by means of a feasibility study.
investigation
Robo-advisors are used in finance for__.
process automation
The ________ process originates in the warehouse department and ends in the accounting department.
procurement
EDI increases _________.
productivity
Deep learning systems can handle data sets that are very diverse and unstructured.
true
If a company doesn't want to write any computer code, it would choose to__.
use a pre-written application