Chapter 10-14 IST 3110

__ is part of the __process and involves customizing the products in response to a customer request.

Configure-to-order; fulfillment

__are Al-enabled crimes of high concern to experts.

Deepfakes

__is the combination of cultural philosophies. practices, and tools that increase an organization's ability to quickly develop and deliver applications

Dev Ops

__ conversion is the risky.

Direct

A(n) __ system integrates existing systems by providing software that connects multiple applications.

EAI

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________.

ERP II

__ are designed to correct a lack of communication among__.

ERP; FAIS

Back-office process are those that directly interact with customers

False

Outsourcing is the process of steadily adding new computer code to a software project when the new computer code is written and tested.

False

Since TPSs need to be accurate, it is best if humans enter the data.

False

The existing IT architecture is an absolute constraint on the development of an IT strategic plan.

False

__ flows consist of data related demand, shipments, orders, returns, and schedules, as well as changes in any of these data.

Information

The primary task of systems __ is the feasibility study.

Investigation

__ is the customers potential revenue stream over a number of years.

Lifetime Value

Deep learning is a subset of _ in which artificial _ learn from large amounts of data.

Machine Learning

__ CRM systems are interactive systems that enable organizations to conduct communications related to sales, marketing, and customer service activities through portable devices for the purpose of building and maintaining relationships with its customers.

Mobile

__CRM systems have source code that is avaliable to developers and users.

Open-source

__is a business strategy that enables manufacturers to share product-related data that supports product design and development and supply chain operations.

PLM

Your company decides to implement SAP in the United States before implanting it in Canada. This is an example of __ conversion.

Pilot

_ learning is a type of machine learning in which the system is given labeled input data and the expected output results.

Supervised

A(n) __ is typically used to manage inventory.

TPS

CRM is not a process or technology but rather a customer-centric way of thinking and acting.

True

ERP helps get rid of information silos cause by FAIS.

True

You purchase the raw, metal, glass, and leather to manufacture your new car from various suppliers. You are conducting business__.

Upstream

The end product of the _________ stage is a set of system requirements.

analysis

JAD is most often used within the __ stages of the SDLC.

analysis and design

Which of the following is NOT an example of reinforcement learning?

automated ad bidding and buying

E-mail spam detection is an example of __ classification.

binary

Amazon's recommender system is an example of ________.

cross-selling

If a company wants to write all new computer code, it would choose to __.

customize a prewritten application

A convolutional neural network is designed to access previous data such as sequential data or time series data during iterations of input.

false

Packing, assembly, or manufacturing are __ activities.

internal

CRM systems are ________ systems.

interorganizational

Systems _________ addresses the business problem or business opportunity by means of a feasibility study.

investigation

Robo-advisors are used in finance for__.

process automation

The ________ process originates in the warehouse department and ends in the accounting department.

procurement

EDI increases _________.

productivity

Deep learning systems can handle data sets that are very diverse and unstructured.

true

If a company doesn't want to write any computer code, it would choose to__.

use a pre-written application