Chapter 10

Business owners will want to conduct a second interview after checking references to

make sure that the application is right for the firm and the firm is right for the person

A company's compensation system is

of the highest importance for employees

A hybrid compensation system

pays a salary along with a commission

Employers may ask job candidates about their ________ but not their ____

prior convictions; arrest record

An important goal when writing a job advertisement is to ____

provide applicants with important information so that they can evaluate their qualifications for the position

An entrepreneur of a retail store looks to hire billing executives. The job requires the executives to greet and interact with a large number of customers every day. In this scenario, which of the following are perfectly acceptable to test the job candidates?

A test on basic mathematics A personality test

Which of the following is the next step in the hiring process after the job description has been created?

Advertising the position

Under the ____ businesses with more than 50 employees must provide insurance for their employees

Affordable Care Act

Entrepreneurs should always ask candidates to fill out an _____ for employment

Application

The government

Closely regulates children who work under the age of 16

Which of the following statements regarding commission compensation systems are correct?

Employees may make sales to customers who are financially weak and do not pay their bill They sometimes cause employees to focus on commission instead of the overall good for the firm Sometimes, employees figure out how to abuse the systems

____ theory argues that people judge how they are treated relative to how they see other being treated

Equity

The___ establishes a minimum wage for workers

FLSA

Which of the following actions are considered to be acts of discrimination?

Firing based on gender Hiring based on race Promoting based on religious beliefs

Ways that entrepreneurs can ensure that they avoid discrimination or the appearance of discrimination are to do which of the following

Give everyone an equal opportunity to be considered do not include "salesman", "handyman", "young", or "counter girl" in job descriptions advertise jobs widely to include many potential groups

________is an example of hybrid compensation system where the employee is paid a small salary but earns a percentage of the profits at the end of the year

Profit sharing

Which of the following statements regarding a company's compensation system are correct?

Salary and benefits play an important role in maintaining employee morale Employees often compare their salary with others at their company It needs to be fair and equitable for all employees

Which of the following statements about recruiting companies are correct?

They generally provide employers with highly qualified employees They typically charge the company a fee Fees can be a significant portion of the employee's first year's salary

Antidiscrimination laws

do not require business owners to hire any particular person

Which of the following steps are included in a systematic employee review ?

how employees perform related to their objectives plans for future employees growth through experience and training Defined objectives for the next year

A____is where a sales commission is paid in addition to a basic salary

hybrid compensation system

It is perfectly acceptable for companies to test their job candidates

if there is a direct link between performance on the test and the skills required for success on the job

Which of the following describes the roles that human resources management plays in businesses?

inspiring employees managing employees hiring new employees

Which of the following are part of the hiring process

Writing a job description Advertising for a job position

Which of the following are elements of human resources

Hiring employees Dealing with difficult employees Retaining employees

______resources is the quantity and quality of human effort directed toward producing goods and services

Human

A___ is where a sales commission is paid in addition to a basic salary

Hybrid compensation system

Which of the following statements regarding unemployment compensation are correct

It pays a set amount of money directly to the former employee The tax is paid by the employer based in part on the company's history of unemployment People are expected to look for employment while they are receiving unemployment compensation

A _____ description describes the skills and capabilities that a candidate should have

Job

promoting a drug- free workplace may be made more difficult in states like Colorado or Washington where

Marijuana laws and drug-free workplace programs may conflicts

The_____ is charged with protecting the heath of workers

OSHA

Which of the following statements regarding the minimum-wage requirements of the Fair Labor Standard Act are correct?

The Act does not cover workers on small farms The Act covers virtually all workers States may set a minimum wage higher than set by FLSA

Why should business owners retain employees who add value?

The hiring process consumes a lot of time and money It takes time to bring each new employee to an acceptable level of performance

Identify the tru statements about workers' compensation laws in the United States

They aim to provide some type of wages to employees who are disabled or injured while on the job. They provide workers' compensation insurance that is regulated by each state

Which of the following are low- or no-cost means of advertising a job opening

Word of mouth Trade association College placement office

Which of the following statements regarding performance reviews are correct?

They review an employee's performance against a set of goals They are for a specific time frame, one year. Employees should be given praise as well as details of areas of improvement.

A poorly performing employee is said to have a ______ impact on the entrepreneurial firm

Triple

Which of the following need to be avoided by a business owner, or an interviewer, to provide a job candidate with a realistic preview of the job and company?

Underselling the job expectations Overpromising what the job will be

Under which of the following conditions are examples of when a business owner should conduct a more comprehensive reference check?

When the position requires the employee to visit customers' homes When the employee might be in position to put the business or its customers at risk when the employee will be driving a company or personal car for business reasons