Chapter 10 LearnSmart

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The ______ requires that employers not discriminate in pay to men and women who do the same job.

Equal Pay Act

The ______ established a minimum wage for workers.

Fair Labor Standards Act

T or F: Issues surrounding succession are never a problem in a family run business.

False

The _______ is charged with protecting the health of workers.

Occupational Safety and Health Administration

T or F: An entrepreneur should keep continuous records of all advertisements that have been run whether a physical publication or on Internet, who responded, and the criteria for a job.

True

T or F: Recruiting companies do an extremely good job recruiting and placing people with companies that have unique skill requirements.

True

Entrepreneurs should always ask candidates to fill out an ______ for employment.

application

Employers who fire employees without a legitimate, well documented reason

are opening themselves up for a lawsuit.

Negotiations are primarily an

art.

A ______ rewards employees based on their performance.

bonus

Business owners should

check as many of the candidate's references as possible.

A _____ is payment based on a percentage of sales.

commission

The Fair Labor Standards Act

established a minimum wage workers.

A _____ is the amount that a business pays an employee per hour of work performed.

hourly wage

Equity theory states that employees judge

how well they are treated in the context of how well others are being treated

______ resources is the quantity and quality of human effort directed toward producing goods and services.

human

Which of the following statements about Human Resources is not true?

human resources most important role is to meet basic legal requirements

Preemployment testing is acceptable

if there is a direct link between the performance on the test and the skill set necessary for success on the job.

Which of the following describes the roles that Human Resources management plays in business?

inspiring employees managing employees hiring new employees

A _____ description describes the skills and capabilities that a candidate should have.

job

The details of the ______ should be developed prior to the conversation with the candidate.

job offer

Promoting a drug-free workplace may be made more difficult in states like Colorado or Washington where

marijuana laws and drug-free workplace programs may conflict.

_______ is one of the most expensive costs for any business and most desired benefits for employees.

medical care

Business owners who offer profit sharing

pay employees a small salary, but offer a percentage of the profits that company earns.

A hybrid compensation system

pays a salary along with a commission.

A ______ examines an employee's goals and the outcome of those goals over a particular given period.

performance review

Employers may ask a job candidate about their ________, but not their ________.

prior convictions; arrest record

_______ is an example of a hybrid compensation system where the employee is paid a small salary but earns a percentage of the profits at the end of the year.

profit sharing

An important goal when writing an job advertisement is to

provide potential applicants with important information so that they can evaluate their qualifications for the position

Entrepreneurs should ask applicants to submit their _____ and list of references by the deadline.

resume

A ______ is a set amount of compensation for a given time period.

salary

Which of the following are compensation options that a small business owner may employ to pay employees?

salary hourly wage commission

The hiring process ends when

the candidate returns a signed original of the offer letter.

Which of the following statements about succession are true?

-parents often wait too long before creating a formal succession plan -a successor should be selected and the person should be prepared early -when the parent retires they should let the child run the business on their own

Which of the following statements regarding drug testing employees are correct??

-some states offer discounts on workers' compensation insurance for businesses that have a drug-free workplace program -business owners have a right to insist on drug testing -employees privacy rights can come into conflict with a drug-free workplace policy

Which of the following are likely to affect a small business when an employee becomes a problem?

-the organization does not fully benefit from the unhappy employee -the problem may cause other employees to have problems -the owner loses time by dealing with the situation

Which of the following are part of the hiring process?

-writing a job description -advertising for a job position

The ______ states that businesses with more than 50 employees must offer employees insurance.

Affordable Care Act

A systematic employee review includes which of the following steps?

-defined objectives for the next year -plans for the future employee growth through experience and training -how employees perform related to their objectives

Which of the following statements regarding equity theory are correct?

-employees will accept that someone who has been with the company longer may earn more -employees need a clear understanding how their compensation compares to peers' -employees judge the fairness of their compensation based on another's in a similar situation

Which of the following statements regarding the Affordable Care Act are correct?

-the federal and state governments have established exchanges that group individuals and small firms together to lower the cost of health care -there are tax incentives for small businesses -one of the biggest beneficiaries of the Act are entrepreneurs who are the only employee

Which of the following statements regarding a bonus system are correct?

-they are not as well defined as profit sharing -they are similar to profit sharing -they are based on the employee's performance

Entrepreneurs should remember to __________ when writing an advertisement for a new hire.

be concise and oriented toward the basic information needed

Which of the following statements regarding worker's compensation laws are correct?

-this insurance is regulated by the state the employee works in -workers compensation is an insurance for employees -some states run their own insurance fund, while other states contract with private firms

The government closely regulates children who work under the age of

16.

Title VII of the Civil Rights Act applies to firms with more than ____ employees.

25

Business owners should provide the interviewee with a realistic preview of the job and company

to set appropriate expectations for the potential employee.

A poorly performing employee is said to have a _____ impact on the entrepreneurial firm.

triple

Which of the following is not considered. benefit, but is mandated by law?

unemployment insurance

Which of the following are examples of common tests that employers give to potential employees?

work behavior personality calculation

Once the candidate pool has been created, the business owners should

reduce the number of candidates to be interviewed.


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