chapter 10 quiz

The Age Discrimination in Employment Act protects applicants and employees​ _______ years of age and older from discrimination on the basis of age in​ hiring, promotion,​ discharge, compensation, or other​ terms, conditions, or privileges of employment.

40

Marianne wants to fill a new position in the firm with an internal candidate. Which of the following methods would she be likely to use in order to do​ so?

Asking managers to recommend employees

As a newly hired human resource​ manager, you've been asked to implement a training program. Which of the following would be the first​ step?

Determine what training needs exist.

Which of the following would be included in a job​ description?

Duties and responsibilities of the position

​_______ is the process of gathering information from prospective job candidates that predict job success and hiring the individuals who are likely to be most successful in the job.

Employee selection

Which of the following federal agencies is responsible for enforcing Title VII of the Civil Rights​ Act?

Equal Employment Opportunity Commission​ (EEOC)

When faced with an impasse in labor contract​ negotiations, which of the following is an effective management​ option?

Lockout

Which of the following laws established the procedures by which employees can establish labor unions and requires employers to bargain collectively with​ unions?

National Labor Relations Act

The​ _______ strengthened unions by establishing union organization​ procedures, whereas the​ _______ limited union power and specified management rights during the organizing campaign.

National Labor Relations​ Act; Labor-Management Relations Act

Which of the following is designed to provide an applicant with a relatively accurate portrait of a position and organizational​ culture?

Realistic job preview​ (RJP)

Sonya is preparing a graph that lists all key managerial positions in the​ organization, the current job​ holders, how long those individuals are expected to remain in the job before being promoted or​ retiring, and individuals in the organization who are now qualified or will soon be qualified to be promoted into those positions. Which of the following is Sonya​ preparing?

Replacement chart

In the​ past, the only benefit you have offered your employees has been a cafeteria benefits plan. In establishing a new employee compensation​ system, which would be the MOST LIKELY incentive that you could offer to improve​ retention?

Retirement benefits

​Veronica, the H.R. manager at a regional home health care​ agency, wants to know how many current employees have certain skills or certifications so that the agency can evaluate whether it is prepared to offer new services to its clients. Which of the following would Veronica be most likely to​ consult?

Skills inventory

Because you offer lavish perks such as​ flextime, working from​ home, profit-sharing, and generous health and retirement​ benefits, your tech company has recruited some of the best and brightest software engineers in the​ world, but your company is falling behind the competitors. Which is the MOST LIKELY element missing in your working​ environment?

Specialized training

Which of the following statements about contingent workers is​ true?

The use of contingent workers is growing as employers seek to lower labor and benefits costs and increase workforce flexibility.

Which of the following statements BEST describes the current state of labor unions in the United​ States?

Union membership has declined significantly over the past 20 years.

Which of the following BEST describes the difference between wages and​ salaries?

Wages pay for time​ worked; salaries pay for performing a job.

A formal assessment of how well dash or how poorly dash an employee is performing his or her job is referred to as​ _______.

a performance appraisal

When management and the union could not come to an agreement on the terms of the labor​ contract, union workers walked off the job and refused to work until their demands were met. This is an example of​ _______.

a strike

When management and the union could not come to an agreement on the terms of the labor​ contract, they agreed to bring in a third party who heard both sides of the dispute and rendered a binding judgment. This process is referred to as​ _______.

arbitration

The process through which management and the union negotiate​ wages, benefits, and other conditions of employment is known as​ _______.

collective bargaining

​Michael's snow removal business only needs workers from November through March. He is most likely to hire​ _______ workers to meet his staffing needs.

contingent

Passive​ nondiscrimination, required by both the Age Discrimination in Employment Act and Title VII of the Civil Rights Act of​ 1964, is also known as​ _______.

equal employment opportunity

Holding college job​ fairs, using employment agencies or executive search​ firms, placing​ help-wanted ads in​ newspapers, and posting available positions on Internet sites such as Monster.com are all forms of​ _______ recruiting.

external

Nursing faculty at Walnut Valley Community College must possess a​ master's degree in nursing from a regionally accredited college or​ university, a registered nursing​ license, and a minimum of 4 years of directly related work experience. These requirements would MOST likely be stated on the​ _______ for this position.

job specification

​A(n) _______ is a written statement of the​ skills, abilities,​ qualifications, and credentials that an individual needs in order to perform a given job effectively.

job specification

Title VII of the Civil Rights Act of 1964​ ________.

prohibits discrimination in employment based on​ race, color,​ gender, religion, or national origin

​Jackson's supervisor repeatedly asks him to have dinner or drinks with her. Jackson refuses each time. His supervisor has now suggested​ that, if he agrees to date​ her, she'll see that he gets a bigger raise. This is an example of​ _______.

quid pro quo harassment

As​ president-elect of the board of directors of a global​ not-for-profit, you have been tasked with creating a performance appraisal policy so that the board can assess the effectiveness of upper management. Which would be your BEST​ choice?

​360-degree-feedback

Your growing company​ can't afford to offer much in the way of benefits right​ now, but if the company hits its sales and production​ goals, it expects to take off and be able to provide great benefits later. The CEO wants you to provide some options to induce highly qualified new employees to join the organization right now. Which of the following options would be the BEST​ suggestion?

​Profit-sharing