Chapter 11: Groups, Teams, and Their Leadership

Targeting and taking over a ship is which of the following?

A well-planned-out and orchestrated event.

In an organizational context, a task where a group's output simply involves the combination of individual outputs is known as

Additive task

Which of the following is NOT a characteristic of effective teams?

Low levels of communication.

Situation

Task structure, reward system, education system, information system, and organizational structure.

Followers

Team compostion, norms, interests or motivation, interpersonal behavior, and skills and abilities.

If a job is meaningless, lacks sufficient autonomy, or provides no knowledge of results, a leader would. It expect to see followers putting forth much effort. In the TLM, these are problems at the _______ ________ level.

Team design.

The model that resembles a systems approach with inputs at the base, processes in the center, and outputs at the top is known as the

Team leadership model

Design

Team members are selected and trained, a strategy is developed, and appropriate attitudes and values are instilled in team members.

Punctuated equilibrium

The process by which project teams spend the most of the first half of their lives muddling through various ideas and strategies before engaging in a flurry of activity and a reexamination of their strategy.

I'm an organizational context, experiments across different sorts of tasks have tended to demonstrate greater effort when every individual's work is monitored than when many individuals' outputs are anonymously looked into a collective product.

True.

Most people in an organization have multiple roles stemming from the various groups with which they are associated.

True.

Another name for a geographically dispersed team is a ________ team.

Virtual.

According to I. L. Janis, identify the symptoms of groupthink in an organizational context.

1. Collective rationalization 2. Stereotypes of the opposition as evil, weak, or stupid 3. An illusion of invulnerability

Identify the trust statements about ollieism.

1. It is a variation of groupthink 2. It is a problem with highly cohesive groups

Identify the true statements about social facilitation.

1. It was first documentated in classic experiments at the Hawthorne plant of the Western Electric Company. 2. It typically occurs when the presence of others increases individual accountability for work.

Identify the ways of reducing groupthink in an organizational setting.

1. Leaders should encourage all group members to take on the role of critical evaluator. 2. At least one member of the group should be assigned the role of devil's advocate. 3. Leaders should create climate of open inquiry through their own impartiality and objectivity.

In an organizational context, identify the statements that show the differences between teams and groups.

1. Task interdependence typically is greater with teams than with groups. 2. Team members often have more differentiated and specialized roles than do group members.

In the context of an organization, identify the guidelines given by Terence Brake for leaders of virtual teams.

1. The leaders should be proactive and stay people-focused. 2. The leaders should create a sense of order and predictability. 3. The leaders should recognize the limits of available technologies.

Belittling others and creating a hostile or intimidating environment is part oft he dysfunctional role known as _______ role.

Attacking.

Leaders can enhance the performance of a virtual team in all of the following ways except which?

Being careful not to exploit the diversity of the team.

The question of whether the collective membership of the team is appropriate for the task to be performed is concerned with which variable?

Boundaries.

Subgroups of individuals who often share the same goals, values, and expectations are referred to as

Cliques.

The glue that keeps a group together is referred to as group

Cohesion.

The term being used to describe team leadership, network leadership, complexity leadership is

Collective leadership.

The functions of team leadership model leadership include all of the following except which?

Describe.

The ongoing work done with the team at the process level to find ways to improve an already well-design team takes place at the _____ phase of the Team Leadership Model.

Development.

During the _________ stage, a clear vision of where the team is going is established.

Dream.

The _______ task role involves assessing the validity of assumptions, quality of information, and reasonableness of recommendations.

Evaluating.

At the organizational level (O-1), the model suggests that a leader should primarily __________.

Examine the reward system that may be impacting his or her team.

In the context of the process measure of a team's effectiveness in an organization, the phrase "_________ __________" refers to interactions among team members, including aspects such as how they communicate with others, express feelings toward each other, and deal with conflict with each other.

Group dynamics.

If Jim artificially changes his behavior because he is aware that his behavior is being studied, a phenomenon known as the _________ ________ occurs.

Hawthorne effect.

The level (I-1) suggests that a leader needs to look at the interests and motivations of each team member. These are referred to as _________ ________ in the model.

Individual factors.

Unquestioned assumption of the group's morality

Leads to an absence of reflection on the ethical consequences of group action.

Collective rationalization

Leads to discounting negative information or warnings.

An illusion of unanimity

Leads to perceiving greater consensus than really exists.

Direct pressure on dissenting members

Leads to reinforcing the norm that disagreement represents disloyalty to the group.

An illusion of invulnerability

Leads to unwarranted optimism and excessive risk taking by the group.

The three touchdowns scored by the football team is an example of _______.

Output.

Overbounding

Occurs when groups become so cohesive they erect fences or boundaries between themselves and others.

Person-role conflict

Occurs when role expectations violate a person's values.

Which of the following occurs when illegal actions are taken by overly zealous and loyal subordinates who believe that what they are doing will please their leaders?

Ollieism.

I'm which stage of group formation should leaders focus on task behaviors in order to improve productivity?

Performing.

When group members play functional, interdependent roles focused on accomplishing group tasks, the group is in the ________ stage of group development.

Performing.

Norms

Refer to the informal rules groups adopted to regulate and regularize group members' behaviors.

Group

Refers to two or more persons who are interacting with one another in such a manner that each person influences and is influenced by each other person.

If a person wonders what's am I supposed to be doing?' Which of the following has occurred?

Role ambiguity.

In the context of an organization, which of the following refers to any time people increase their level of work due to the presence of others?

Social facilitation.

According to I. L. Janis, to reduce groupthink in an organizational setting, leaders should refrain from

Stating personal preferences or expectations that may bias group discussion.