Chapter 12 Leadership and Management

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Mintzberg's contemporary model

-takes into consideration the experience, knowledge, and values of the manager -managerial roles at 3 levels: information, people, and action

What should you do after the task has been delegated?

Always check up that it was completed and properly documented

Why is collaborating as a nurse so vital to the staff and the community overall?

Because interdisciplinary relationships are one of the forces of magnetism that determine certification in the Magnet Recognition Program

How can the nurse allow patients to become their own advocate?

By educating them on all conditions and all possible outcomes

What is the foundation of nursing practice?

Communication

What is important about delegation?

Knowing the scope of practice of who is getting delegated the responsibility

Can the RN delegate any part of the nursing process? Education?

NO

Can the person who was delegated a task, delegate it to someone else?

No

Planning of Fayol's FOM

Nurse creates care plan

Who defines the RN Scope of Practice and discusses appropriate delegation?

The nurse Practice Act, which differs by state

openness

ability to listen to others points of views without prejudging or discouraging them

humility

ability to recognize that no one is superior to one another

dedication

ability to spend the time necessary to accomplish a task

creativity

ability to think differently

bureaucratic leadership

assumes employees are motivated by external forces and relies on policies and procedures to direct goals and work process

Theory x style managers

average person dislikes work and will avoid it if given the opportunity to do so

Democratic Leadership

believes employees are motivated by internal means and want to participate in decision making

Directing in Fayol's FOM

communicating

Organizing in Fayol's FOM

coordinating

informal leadership

emerges outside the structure of a formal position -exhibited by individuals who have strong interpersonal skills who can build relationships to guide others

transformational leaders

employ methods that inspire people to follow their lead and work towards transforming an organization with the help of others

Controlling in Fayol's FOM

evaluating

autocratic leader

exercises strong control and assumes employees are motivated by external forces -uses a top-down method

behavioral theories

focus on what leaders do rather than what characteristics they innately possess

magnanimity

giving credit where credit is due

theory y style managers

if employees are satisfied in their work, they will view it as being as acceptable as play

Fayol's functions of management

includes planning, organizing, directing, and controlling

What categories are trait theories classified as?

intelligence, personality, abilities

Formal leadership

practiced in an organization as part of an official position, which may or may not be a management position

Integrity

quality of having clear ethical principles and aligning one's own actions with the stated values

accountability

responsibility for accomplishing the tasks within the work environment

5 rights of safe delegation

right task, right circumstance, right person, right direction or communication, right supervision

situational theories

suggest that leaders change their approach depending on the situation

leadership

the ability to influence, guide, or direct others

management

the process of coordinating others and directing them toward a common goal

Mintzberg's behavioral model

two assumptions: much of a manager's time is spent in human relations, and managers are more reactive than proactive -based on 3 categories of behaviors: interpersonal roles, informational roles, and decisional roles

Laissez-Faire Leadership

very permissive -thinks employees will do work because of their internal drive to do it and provides little to no direction


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