Chapter 13 & 14 Quiz

A committee investigating the impacts of health care reform on the organization is an example of a(n)

formal group.

For a manager, building an effective team requires work, but the payoff is

a stronger, better-performing work unit.

After three months of boot camp, the group of new Marines had learned many skills and developed lifelong friendships. The final week of boot camp, called Marine Week, signaled that this group had reached the ________ stage, and would soon be moving onto their next assignments.

adjourning

A cynical leader who believes the ends justify the means and has no qualms about manipulating people should be described as having the trait of

Machiavellianism.

________ power, which all managers have, is power that results from a managers' authority to offer praise and pay raises, even promotions to their subordinates.

Reward

________ leaders focus on providing increased service to others—meeting the goals of both followers and the organization—rather than to themselves.

Servant

When you become a manager, what should you remember about the behavioral approaches to leadership?

To be an effective leader, behaviors should be selected that match the situation.

________ leadership focuses on clarifying employees' roles and task requirements and providing rewards and punishments contingent on performance.

Transactional

Supportive, value-based, and work facilitation are examples of the ________ element in House's revised path-goal leadership model.

leader behaviors

Which of the following is most often used to influence others?

rational persuasion

In ________ teams, there is an expectation of increased productivity and quality of work life because employees are delegated greater authority and granted increased autonomy.

self-managed

Kendall frequently spots issues that will affect both her team in Sacramento and their counterparts in San Bernardino. Kendall plays a ________ role by setting meetings with both teams so they can work openly and coordinate smoothly.

task

The leader-member exchange (LMX) model of leadership posits that

each relationship between leaders and followers is distinctive.

As a leader, Ervan mentors new employees, encourages socialization, and worries more about building trust than building profits. Ervan is probably a ________ leader.

employee-centered

Employees value high self-awareness, appreciation of others, and openness to feedback which are characteristics of a ________ leader.

humble

Although ________ are typically unwritten and seldom discussed openly, they have a powerful influence on group and organizational behavior.

norms

In the ________ leadership model, a leader makes desirable rewards available in the workplace and clarifies how followers can obtain them.

path-goal

When the team executes the strategic plan, it is in which stage of development?

performing

A(n) ________ could be a collection of five employees who are studying industry pay scales, with the goal of making recommendations for adjusting pay grades within their company.

team

Which of the following is most important for the team leader to encourage during the storming stage of group development?

voicing of disagreements