Chapter 13: Delivery

Personal Appearance

people see you before they hear you

The Speaker's Body what affects the way listeners respond to a speaker

posture, facial expression, gestures, eye contact

conservational quality

presenting a speech so it sounds spontaneous no matter how may time it is rehearsed

novice speakers

racing through their speeches

Approach Questions with a positive attitude

- act positive

Answering Audience Questions

- an answer to a question is often the final word an audience hears and leaves a lasting impression

Reciting from Memory

- be able to communicate with the audience

Adjust Your Pacing For the Online Environment

- check the pacing - put some visual aids in there

manage Q&A for the online environment

- do you want it during the speech or at the the end

Wat is A good delivery?

- does not call attention on itself - conveys speaker's ideas clearly, interestingly, and without distracting the audience - a deliver that is formal and has good attributes (direct, spontaneity, animation, vocal and facial expressions, and lively)

Movement

- learn how to behave at the beginning and at the end

Practice the Delivery of Your Answers

- make sure to go in prepared to adapt to whatever occurs

advantages of extemporaneous speech

- more precise control over thought and language than impromptu - greater sponeity and direct - adoptable to range of situations - encourages conversational quality

Have a Back Up Plan

- outline of the speech through email - conference call

Control the Visual Environment

- participant view - watch the lighting - distance of web cam

Rehearse for the Online Environment

- practice in front of people - learn how to adapt delivery to the online environment

what are the basics that we should focus on?

- speaking intelligibly - avoid distracting mannerisms - eye contact

Formulate answers to possible questions

- think of questions

Understand the Special Nature of the Online Environment

- you cannot make direct contact - transforms the visual end, nonverbal communication, and adapting contingencies

Methods of Delivery four methods of delivering a speech

1. reading verbatim form a manuscript 2. reciting a memorized text 3. speaking impropmtu 4. speaking extemporaneously

when you are responding to a previous speaker

1. state the point you are answering 2. state the point you wish to make 3. support your point 4. summarize your point

Practicing Delivery

1.go through prep outline aloud 2. prepare speaking outline 3. practice using the speaking outline 4. polish and refine your delivery 5. dress rehearsal

Managing the Q&A Session

Approach Questions with a positive attitude listen carefully direct answers to entire audience be honest and straightforward stay on track

Speaking Extemporaneously extemporaneous speech

a carefully prepared and rehearsed speech the is presented form a brief set of notes - the difference with impromptu is that it is off the cuff

monotone

a constant pitch or tone of voice

pauses

a momentary break in the vocal delivery of a speech - avoid vocalized pauses (um)

vocalized pauses

a pause that occurs when a speaker fills the silence between words with vocalizations such as uh er and um

Speaking Impromptu impromptu speeches

a speech delivered with little or no immediate preparation

Presenting Your Speech Online online speech

a speech that has been created specifically for an audience that will view it online and in real time

Reading From a Manuscript manuscript speech

a speech that is written out word for word and read to the audience - make sure its natural - eye contact - legible - directness - sincerity

dialect

a variety of language distgunished by variations of accent, grammar, or vocabulary - shaped by regional or ethical background

Adapt Your Nonverbal Communication

appear to be professional, relaxed, and clear

vocal variety

changes in a speaker's rate, pitch, and volume that give the voice variety and expressiveness - have conviction and desire

inflections

changes in the pitch or tone of a speaker's voice

nonverbal communication

communication based on a person's use of voice and body, rather than on the use of words

what is a good dialect

depends on composition of the audience

eye contact

direct visual contact with the eyes of another person - communcative bond - want to convey confidence sincerity, and conviction

Preparing For the Q&A session

formulate answers to possible questions and practice the delivery of the answers

Know your Tech

know the capabilities and the limitations of the Tech

Direct Answers to the Entire Audience

look at the questioner but also address the audience

Stay on Track

make sure you have enough time

gestures

motions of a speaker's hand or arms during a speech - make sure that it is natural and spontaneous

speech delivery is the matter of

nonverbal communication

BE Honest and Straightforward

offer to check into the answer as soon as possible

Listen Carefully

rephrase if needed

pronunciation

the accepted standard of sound and rhythm for words in a given language

pitch

the highness or lowness of the speaker's voice - sound waves vibrations

volume

the loudness or softness of the speaker's voice - adjust based on the acoustic of the room

articulation

the physical production of particular speech sounds - causes mispronunciation - how sharp -

rate

the speed at which person speaks - best rate depends on: vocal attributes of the speaker, the mood they they are trying to create, the composition of the audience, and the nature of the occasion

kinesics

the study of body motions as a systematic mode of communication

The Speaker's Voice aspects of voice

volume, pitch, rate, pauses, vocal variety, pronunciation, articulation, and dialect