Chapter 13: Delivery
Personal Appearance
people see you before they hear you
The Speaker's Body what affects the way listeners respond to a speaker
posture, facial expression, gestures, eye contact
conservational quality
presenting a speech so it sounds spontaneous no matter how may time it is rehearsed
novice speakers
racing through their speeches
Approach Questions with a positive attitude
- act positive
Answering Audience Questions
- an answer to a question is often the final word an audience hears and leaves a lasting impression
Reciting from Memory
- be able to communicate with the audience
Adjust Your Pacing For the Online Environment
- check the pacing - put some visual aids in there
manage Q&A for the online environment
- do you want it during the speech or at the the end
Wat is A good delivery?
- does not call attention on itself - conveys speaker's ideas clearly, interestingly, and without distracting the audience - a deliver that is formal and has good attributes (direct, spontaneity, animation, vocal and facial expressions, and lively)
Movement
- learn how to behave at the beginning and at the end
Practice the Delivery of Your Answers
- make sure to go in prepared to adapt to whatever occurs
advantages of extemporaneous speech
- more precise control over thought and language than impromptu - greater sponeity and direct - adoptable to range of situations - encourages conversational quality
Have a Back Up Plan
- outline of the speech through email - conference call
Control the Visual Environment
- participant view - watch the lighting - distance of web cam
Rehearse for the Online Environment
- practice in front of people - learn how to adapt delivery to the online environment
what are the basics that we should focus on?
- speaking intelligibly - avoid distracting mannerisms - eye contact
Formulate answers to possible questions
- think of questions
Understand the Special Nature of the Online Environment
- you cannot make direct contact - transforms the visual end, nonverbal communication, and adapting contingencies
Methods of Delivery four methods of delivering a speech
1. reading verbatim form a manuscript 2. reciting a memorized text 3. speaking impropmtu 4. speaking extemporaneously
when you are responding to a previous speaker
1. state the point you are answering 2. state the point you wish to make 3. support your point 4. summarize your point
Practicing Delivery
1.go through prep outline aloud 2. prepare speaking outline 3. practice using the speaking outline 4. polish and refine your delivery 5. dress rehearsal
Managing the Q&A Session
Approach Questions with a positive attitude listen carefully direct answers to entire audience be honest and straightforward stay on track
Speaking Extemporaneously extemporaneous speech
a carefully prepared and rehearsed speech the is presented form a brief set of notes - the difference with impromptu is that it is off the cuff
monotone
a constant pitch or tone of voice
pauses
a momentary break in the vocal delivery of a speech - avoid vocalized pauses (um)
vocalized pauses
a pause that occurs when a speaker fills the silence between words with vocalizations such as uh er and um
Speaking Impromptu impromptu speeches
a speech delivered with little or no immediate preparation
Presenting Your Speech Online online speech
a speech that has been created specifically for an audience that will view it online and in real time
Reading From a Manuscript manuscript speech
a speech that is written out word for word and read to the audience - make sure its natural - eye contact - legible - directness - sincerity
dialect
a variety of language distgunished by variations of accent, grammar, or vocabulary - shaped by regional or ethical background
Adapt Your Nonverbal Communication
appear to be professional, relaxed, and clear
vocal variety
changes in a speaker's rate, pitch, and volume that give the voice variety and expressiveness - have conviction and desire
inflections
changes in the pitch or tone of a speaker's voice
nonverbal communication
communication based on a person's use of voice and body, rather than on the use of words
what is a good dialect
depends on composition of the audience
eye contact
direct visual contact with the eyes of another person - communcative bond - want to convey confidence sincerity, and conviction
Preparing For the Q&A session
formulate answers to possible questions and practice the delivery of the answers
Know your Tech
know the capabilities and the limitations of the Tech
Direct Answers to the Entire Audience
look at the questioner but also address the audience
Stay on Track
make sure you have enough time
gestures
motions of a speaker's hand or arms during a speech - make sure that it is natural and spontaneous
speech delivery is the matter of
nonverbal communication
BE Honest and Straightforward
offer to check into the answer as soon as possible
Listen Carefully
rephrase if needed
pronunciation
the accepted standard of sound and rhythm for words in a given language
pitch
the highness or lowness of the speaker's voice - sound waves vibrations
volume
the loudness or softness of the speaker's voice - adjust based on the acoustic of the room
articulation
the physical production of particular speech sounds - causes mispronunciation - how sharp -
rate
the speed at which person speaks - best rate depends on: vocal attributes of the speaker, the mood they they are trying to create, the composition of the audience, and the nature of the occasion
kinesics
the study of body motions as a systematic mode of communication
The Speaker's Voice aspects of voice
volume, pitch, rate, pauses, vocal variety, pronunciation, articulation, and dialect