Chapter 14 Assignment

As part of Amy's orientation package, she received a list of activities and events that all new hires must attend. This is an example of _____________ socialization.

collective

A(n) ________ helps new recruits integrate, assimilate, and transition to new jobs by making them familiar with corporate policies, procedures, culture, and politics and by clarifying work-role expectations and responsibilities.

onboarding program

-Change and Acquisition3 -Encounter2 -Anticipatory Socialization1

-3 -2 -1

Put the following in the correct sequence to represent the drivers and flow of organizational culture. -Work Attitudes and Behaviors5 -Outcomes6 -Organizational Structure and Internal Processes3 -Group and Social Processes4 -Drivers of Culture1 -Organizational Culture2

-5 -6 -3 -4 -1 -2

All of the following contribute to the success of the dabbawala system except

adaptability.

You're Kidding Me, Inc., is a company that develops video games. The company's primary vision is innovation and quick adaptation to the changing environment of the gaming industry, particularly for children. The CEO of the company values creativity and frequently urges her employees to think outside-the-box in order come up with the next big idea. Which of the following best describes You're Kidding Me's organizational culture?

adhocracy

Twitter's organizational culture most resembles a ______ culture.

clan

What cultural types represent competing values?

clan and market

On her first day of work for ABC Company, Justine attended a full-day session with other new employees to learn about company policies and procedures. Each person in that session was introduced to a specific person whom they would all meet with once a week over the next two months to answer their questions about the company. This experience would be described as

collective and serial.

The _________ framework provides a practical way for managers to understand, measure, and change organizational culture.

competing values

Recent articles on Amazon's culture suggest that embraces Darwinism or rather, survival of the fittest. Given this fact about their culture, one would expect which type of socialization?

disjunctively

In which stage of the organizational socialization process would an onboarding program be provided?

encounter

The richest development network is

entrepreneurial.

A(n) _________ culture develops reliable internal processes, extensive measurement, and a variety of control mechanisms.

hierarchy

Strength of a network tie is based on frequent interactions, reciprocity, and

how similar you are to each tie.

Janice has transferred to the contract management group at the HMO that employs her. She has been through two months of training and is now working closely with Nancy to better understand the values and expectations of the group. Janice is in the ____ phase of mentoring.

initiation

Which of the following mechanisms for changing organizational culture addresses only the level of basic underlying assumptions of culture?

leader reactions to critical incidents and organizational crises

Big Brothers Big Sisters is a volunteer _________ network that pairs adults with children. A survey of adults who participated in the program when they were children revealed that the majority obtained values and principles that influenced them throughout their lives.

mentoring

Troy starts a job right out of college. He feels lucky to have found a position in the financial industry. Troy knows that he needs help to form and maintain the lasting developmental relationships that will further his career. Troy should first establish a(n)

mentoring plan.

The most diverse network contains

numerous people with varying background.

Mottollo Pasta uses their website to explain that five traits make their culture distinctive—creativity, sustainability, family, community, and diversity. What level of organizational culture does this represent?

observable artifacts

The levels of organizational culture are

observable artifacts, espoused values, and basic underlying assumptions.

Hand-written welcome notes are an example of

observable artifacts.

Paul has worked hard in an establishing a network of mentors from his job, his community and his church. While he has limited contact with each mentor, he does occasionally ask for and receives advice for them. This is an example of a(n) ____________ network.

opportunistic

Elizabeth Weil's welcome notes to new employees can be categorized as a

rite or ritual.

When Whole Foods opens a new store, they temporarily place current employees in key positions. These employees act as a mentor to the new employees hired to man the new location. This is an example of

serially socialization.

Mantle Inc. is noted for its philosophy of having fun, holding parties, and celebrating. For example, staff in each city in which the firm operates are given a budget for parties. The company also uses a variety of performance-based awards and service awards to reinforce employees' efforts. Its positive and enriching environment is supported by the very low employee turnover. What function of organizational culture does this represent?

social system stability

Twitter's organizational culture fulfills all of the following functions except

unpredictability.

In order to help new employees acquire skills needed to adjust to their organizational roles, William's Technology adjusts the use of its computer based orientations based on the level of acclimation the new member exhibits at work. This is an example of

variable socialization.

At McDonald's all new franchise owners and managers attend Hamburger University. During this two-week period, they are exposed to curriculum that covers how each McDonald's restaurant should be operated and managed and what is expected from restaurant owners and managers. McDonald's uses all of the following types of socialization practices except

variable.

Receptive developmental networks are characterized by _____ ties and _______ diversity.

weak; low

Per the competing values framework, the dabbawalas would most closely align with which type of strategy?

Control

Which major problem do dabbawalas want to avoid?

Customer dissatisfaction

_________ are levers for changing organizational culture, addressing all three levels of culture.

Deliberate role modeling, training, and coaching

When David Sacks took over as COO at Zenefits, he issued a ban on alcohol in the workplace and communicated the need for a culture change. Which mechanism for culture change do his actions represent?

Formal statements

First, read each mechanism for organizational culture change. Next, click and drag each mechanism to the description in the chart that matches the mechanism. -This method for embedding culture relies on representations of organization philosophy, mission, vision, values, and materials used for recruiting, selection, and socialization and represents observable artifacts. --This method involves spacing among people -These elements of corporate --Some companies will structure -This mechanism has a strong impact --This mechanism is a powerful way to send messages to other about the values and behaviors that are desired by the organization. -Leader pay special attention --Neuroscience research shows -The power of this dimension of organization culture --How these mechanisms are designed -These mechanisms can be used as tool to promote different types of culture. --How a company handles basic HR duties defines and perpetuates a company culture.

-Formal Statements --Design of physical space -Slogans, language, acronyms --Deliberate role -Explicit rewards status --Stories, legends, or myths -Organizational activities --Leader reaction to critical -Rites and rituals --The workflow and organizational -Organizational system --Organizational goals and criteria throughout employee cycle (hire to retire)

Identify whether each example is an example of human capital or social capital.

1. Adaptability and flexibility Human capital 2. Readiness to learn Human capital 3. Education Human capital 4. Knowledge, skills, and abilities Human capital 5. Vision Human capital 6. Confidence and self-esteem Human capital 7. Experience Human capital 8. Initiative and entrepreneurship Human capital 9. Reputation Human capital 10. Goodwill Social capital 11. Relationships with current employer Social capital 12. Support from others Social capital 13. Relationships within industry Social capital 14. Professional memberships Social capital 15. Family relationships Social capital 16. Social relationships Social capital 17. Status Social capital 18. Trust Social capital

Which of the following is a primary cause of the problems at Zenefits?

A dysfunctional culture

What correlate(s) of organizational culture have the strongest relationship with a culture like Twitter, as demonstrated in this case?

Both job satisfaction and organizational commitment

Which of the following statements about applying organizational socialization research is true?

Organizations can use socialization tactics to promote ethical behavior.

Which of the following statements about Parker Conrad's leadership of Zenefits is most likely true?

The organization's espoused and enacted values were congruent.

From the perspective of new CEO David Sacks, what is the main problem at Zenefits?

Unethical conduct