Marketing Quiz 10

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------ are those consumers who read what other consumers produce, but do not produce any content themselves

spectators

__________ usually constitute a smaller part of the online population than the other groups

Collectors

Using cutting-edge technology in association with social networks and blogs in order to assist in workplace connections is referred to as

Enterprise 2.0

Sonic communicates with its customers through _______, which is the most popular social networking site in the world.

Facebook

which of the following websites allows companies to search the network for potential employees with particular skills?

LinkedIn

Toys-R-Us is almost finished building a new store and will soon be having a grand opening celebration. Management wants to build excitement and anticipation for the event. Which social networking site would Toys-R-Us use to post multiple updates each day on the store's progress?

Twitter

the ability of a marketer to identify customers before they make a purchase is called

addressability

A(n) ____ channel provides the opportunity for a marketer to customize promotions

addressable

a new trend in video marketing is the use of

amateur filmmakers

_______ are people who gather information and organize content generated by critics and creators

collectors

Use the following to answer the questions. Regardless of their age, income, or gender, an increasing number of people are turning to the Internet to search for information, products, people, news, maps, entertainment, and whatever else you can think of. At the forefront of this massive search is Google; accompanying Google are social media sites such as Facebook, Twitter, and Pinterest. Google has developed methods for making information useful to all types of Internet users. Some users want to critique the information, some just want to read the information, and some want to be the information writers. Facebook, originally used as a social networking application, is now picked up by retailers, brands, celebrities, churches, political campaigns, and non-profit agencies. Twitter is a more real-time site and, as is Pinterest, a more personally-affiliated medium.​ Refer to Scenario 10.2. Google can give instructions on how to construct almost anything, from a house to a science experiment. As for online applications, you can learn anything from developing your own website to starring in a video. Google's "how to" features would most likely appeal to

creators

_______ are people who comment on blogs or post ratings and reviews

critics

_______ uses the internet and mobile and interactive channels to develop communication and exchanges with customers

digital marketing

as a result of the increasing usage of digital media, some of the marketer's control over dispensing product information has been placed

in the hands of the consumer

Fan Pages are a(n) _______ way for companies to advertise their goods and services while also garnering information about consumers.

inexpensive

Johnson & Johnson learns about consumer needs by understanding the environment in which a product is used and the different applications of the product. the company uses -____- as a research tool to gain this information

social networking

according to Nielsen Marketing Research, consumers spend more time on _______ than email

social networking sites

_______ are free online publicity that helps the company

positive customer reviews

_________ relates to perceptions of value and is the most flexible element of the marketing mix

pricing

LinkedIn is a social networking site geared toward

professionals


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