Chapter 15

Which of the following is the federal agency that assigns and licenses radio​ frequencies? A. NHTSA B. FCC C. DOT D. FAA

FCC

Which of the following types of radios is typically used in a​ vehicle? A. Mobile B. Repeater C. Portable D. Base

Mobile

When the EMT calls to receive an order from medical direction to assist the patient with his bronchodilator​ treatment, it is important​ to: A. ​"echo" or immediately repeat the order back for verification. B. be sure to say​ "please" and​ "thank you" for the order. C. use as many codes as possible because people may be listening. D. tell the physician what the​ EMT's diagnosis is.

​"echo" or immediately repeat the order back for verification.

Which of the following components of an EMS communication system would MOST likely provide the furthest transmission of​ voice? A. Portable​ ambulance-mounted radio B. Portable handheld radio C. A​ 50-watt mobile radio D. Base station with a repeater

Base station with a repeater

When you press the button on the radio to​ talk, you should wait at LEAST how many seconds before speaking to avoid cutting off the first words of your​ transmission? A. Three seconds B. One second C. Seven seconds D. Five seconds

One second

You have just received a medication order from your medical director over the radio. You should​ immediately: A. notify the patient. B. direct the physician to repeat the order. C. repeat the order. D. administer the drug.

repeat the order

In some​ cultures, prolonged eye contact is​ considered: A. passive. B. compassionate. C. rude. D. caring.

rude

The verbal report​ is: A. a part of the​ patient's permanent hospital record. B. a guide for continuing education and quality improvement. C. a valuable source for research on trends in emergency care. D. your chance to convey important information about your patient directly to hospital staff.

your chance to convey important information about your patient directly to hospital staff.

After telling the hospital the age and sex of your​ patient, what is the NEXT thing you need to​ report? A. The​ patient's name B. The estimated time of arrival​ (ETA) C. The​ patient's chief complaint D. The​ patient's vital signs

The patient's chief complaint

In the emergency prehospital care communications​ system, a mobile​ transmitter/receiver: A. is a​ vehicle-based radio that comes in a variety of power ranges. B. serves as a dispatch and coordination area. C. is a portable radio that is useful when you are working at a distance from your vehicle. D. is a device that receives transmissions and rebroadcasts them at a higher power.

is a​ vehicle-based radio that comes in a variety of power ranges.

Two types of errors might be committed on a​ call: A. medical and trauma. B. mental and physical. C. on the scene and during transport. D. omission and commission.

omission and commission

When communicating with an elderly​ patient: A. use names such as​ "Dear" and​ "Honey" to make them feel better. B. remember that elderly people are all at some stage of​ Alzheimer's disease. C. remember that many elderly people are​ well-oriented and physically able. D. always speak loudly and​ slowly, as elderly people arehearing impaired.

remember that many elderly people are​ well-oriented and physically able.

When reporting your​ patient's condition to the medical control​ physician, you should use​ terminology: A. that the patient is familiar with. B. that is accepted by both the medical and emergency services communities. C. that is abbreviated by using standardized medical abbreviations. D. with only standard​ "10-10" codes.

that is accepted by both the medical and emergency services communities.

You have just transported a patient to the emergency department at your local hospital. What additional information that is not typically included in the radio report should be shared with the ED​ staff? A. Additional vital signs that were taken in route B. The chief complaint C. Pertinent medical history D. Baseline vital signs

Additional vital signs that were taken in route

Which of the following should be used instead of​ "yes" over the​ radio? A. Copy B. Roger that C. Negative D. Affirmative

Affirmative

Which EMS systems should be collecting the minimum data set on all emergency​ runs? A. ​Fire-based EMS systems B. Third service public EMS systems C. Private EMS systems D. All EMS systems

All EMS systems

Which of the following resides at a fixed​ site, such as a dispatch​ center? A. Base station B. Portable radio C. Cell phone D. Mobile radio

Base station

Which of the following is typically NOT included in the patient information section of the minimum data​ set? A. Skin color and temperature B. Respiratory rate and effort C. Chief complaint D. Breath sounds

Breath sounds

Which of the following would generally lead to poor communication with a patient in the prehospital​ environment? A. Choosing the most soothing answer to any question. B. Speaking​ clearly, slowly, and​ distinctly, using language the patient understands. C. Using the​ patient's name throughout the contact. D. Being aware of how your body language may send messages to the patient.

Choosing the most soothing answer to any question.

Which of the following is NOT one of the roles of the Federal Communications​ Commission? A. Developing standardized 10 codes B. Assigning radio frequencies C. Licensing users D. Overseeing radio communications

Developing standardized 10 codes

Jurisdiction over all EMS radio operations in the United States is held by​ the: A. Department of Transportation. B. Department of Health and Human Services. C. Federal Communications Commission. D. Federal Emergency Management Agency.

Federal Communications Commission.

Which of the following statements about receiving orders over the radio is​ TRUE? A. If an order appears to be​ inappropriate, call another hospital to confirm. B. If an order appears to be​ inappropriate, contact your dispatcher to report. C. If an order appears to be​ inappropriate, write down every word so that you may defend yourself later if necessary. D. If an order appears to be​ inappropriate, repeat the order to the physician and ask pertinent questions about the order.

If an order appears to be​ inappropriate, repeat the order to the physician and ask pertinent questions about the order.

Which of the following is information that is not generally included in the verbal report at the receiving​ hospital? A. Additional treatment given in route B. Insurance information C. Most recent vital signs D. Patient name

Insurance information

Which of the following BEST explains why all patient care reports done in the United States are supposed to have the minimum data set​ included? A. It shortens the overall length of the PCR. B. It allows the tracking of information to ensure the elderly population is managed correctly. C. It is required for Medicaid and Medicare to provide reimbursement. D. It allows better research and standardization of EMS care

It allows better research and standardization of EMS care

When making a radio​ report, which details are​ relevant? A. Any level of detail B. Only the ETA C. Diagnostic criteria D. Pertinent facts

Pertinent facts

One of the EMTs at the station has been cited by the medical director for his​ sloppy, incomplete, and sometimes inaccurate patient care documentation. What is the MOST important reason documentation must be clear and​ accurate? A. Patient care documentation may be used later as legal evidence. B. Poor communication can lead to misunderstanding and medical errors. C. Failure to document properly will make it easier for the EMS system to be successfully sued. D. The service cannot bill for sloppy report forms.

Poor communication can lead to misunderstanding and medical errors.

Which type of radio may be carried on the​ EMT's belt? A. Portable B. Base C. Mobile D. Repeater

Portable

Which of the following is the term for a device that picks up signals from​ lower-power radio units and retransmits them at a higher​ power? A. Base station B. Repeater C. Mobile radio D. Cell phone

Repeater

Your EMS system covers a large area. For reliable transmission between mobile and portable​ radios, which of the following is​ essential? A. Repeaters B. Cell phones C. Microwave radios D. Digital radios

Repeaters

If a patient seems reluctant to​ speak, what would your NEXT step​ be? A. Decide whether the patient is hiding something. B. Treat the patient as uncooperative. C. Assume that pathology is not the cause. D. Rule out language barriers and hearing difficulties.

Rule out language barriers and hearing difficulties.

When you are attempting to make contact with another ambulance unit using the​ radio, it is necessary to declare the name of which entity​ FIRST? A. Your unit number B. The repeater location C. The base station D. The unit you are calling

The unit you are calling

When interviewing a​ patient, which of the following is​ recommended? A. Start important statements with​ "Now listen." B. Assign the patient a friendly nickname. C. Direct the patient to keep statements brief. D. Use the​ patient's proper name.

Use the​ patient's proper name.

What are all the types of communication an EMT is likely to employ on a typical​ call? A. Verbal and nonverbal B. ​Verbal, nonverbal, written C. Verbal and written D. Nonverbal and written

Verbal, nonverbal, written

Which of the following is the term for the unit of measurement of the output power of a​ radio? A. Joule B. Watt C. Volt D. Ampere

WATT

Which of the following statements regarding patient refusal is MOST​ accurate? A. You must document all actions you took to persuade the patient to go to the hospital. B. You must provide convincing evidence that the patient was mentally incompetent to justify leaving the scene. C. You must note that a secondary assessment was not possible given the​ patient's refusal. D. You must note simply that you left the scene at the​ patient's request.

You must document all actions you took to persuade the patient to go to the hospital.

You document that a patient was administered​ oxygen, which you know did not happen. The failure to administer oxygen​ is: A. a falsification. B. an error of commission. C. an error of omission. D. a pertinent negative.

an error of omission

To maintain order on the​ airwaves, the​ FCC: A. assigns and licenses radio frequencies. B. prohibits commercial uses of radio frequencies. C. allows EMS personnel to use any convenient radio frequency. D. decrees the use of a​ single, universal radio frequency.

assigns and licenses radio frequencies.

When communicating with medical​ direction, you​ must: A. be clear and concise. B. match your emotion to the severity of the​ patient's condition. C. give as much detail as possible. D. speak as quickly as possible.

be clear and concise

When speaking to a child​ patient, try​ to: A. get down to the​ child's level. B. speak from a position of authority above the patient. C. avoid eye contact until the child knows you better. D. avoid crouching down.

get down to the child's level

Your patient care report​ is: A. important long after the call. B. kept on file for liability reasons only. C. of use only in assessing the call itself. D. primarily of interest to the receiving emergency department.

important long after the call

The patient​ hand-off is: A. verified delivery of the​ patient's personal effects. B. a​ drop-off form for patient transfers. C. the arrival at the emergency department. D. a verbal transfer of care report.

the arrival at the emergency department.

In the event that a patient refuses care or​ transport, you will have to make notes​ on: A. whether the patient has committed a crime. B. the​ patient's physical appearance. C. the​ patient's probable motivations for refusal. D. the​ patient's competency

the​ patient's competency

Once you arrive at the hospital with your​ patient, it is important to give the ED staff an oral report. This report should​ include: A. treatment that was given to the patient in route and the​ patient's response to that treatment. B. the​ patient's billing and insurance information. C. personal information about the patient that is not pertinent to medical care. D. only new information. It is not necessary to repeat your broadcasted report.

treatment that was given to the patient in route and the​ patient's response to that treatment.

When speaking during a radio​ transmission, you​ should : A. say​ "yes" and​ "no," not​ "affirmative" and​ "negative." B. give a nonstop commentary on everything you do during transport. C. use pronouns such as​ "we" instead of​ "I." D. use slang you know the dispatcher will understand.

use pronouns such as​ "we" instead of​ "I."

You arrive at the scene to find a​ 55-year-old female who first stated that she hurts all over but now refuses to talk. Her friend volunteers that the​ patient's husband recently passed away and the patient is becoming increasingly despondent. You would use this information​ to: A. watch the​ patient's body language for clues. B. authoritatively direct the patient to answer your questions. C. avoid speaking to the patient. D. establish depression as the​ patient's chief complaint.

watch the​ patient's body language for clues.

You are speaking to a patient and notice that the patient has folded her arms and is clasping her elbows with her hands. She is not looking at you directly. This indicates to you that MOST​ likely: A. you need to tell this patient to sit down. B. the patient has understood your message. C. the patient is accepting you as a medical authority. D. your communication efforts may not be working.

your communication efforts may not be working.

Medical control has asked you to give the patient three nitroglycerin tablets. Which of the following responses to medical control is​ BEST? A. ​"Copy that. Three​ nitros." B. ​"The physician has ordered three nitroglycerine tablets. Roger​ that." C. ​"10dash-4. Will​ do." D. ​"Nitroglycerin sublingual, repeat in five minutes up to​ three, correct?"

​"Nitroglycerin sublingual, repeat in five minutes up to​ three, correct?"

Which of the following is typically included in the patient information section of a prehospital care​ report? A. ​Patient's primary and secondary contacts B. Description of​ patient's physical appearance and clothing C. ​Patient's physician's name D. ​Patient's name,​ address, and phone number

​Patient's name,​ address, and phone number