Chapter 27

11. What is the best way to make a printer available to everyone on your network and maintain the highest level of availability?

Use a network printer connected directly to the network..

22. In a laser printer, the pressure roller and heated roller are used to _______________.

fuse the toner to the paper

21. In a laser printer, the _______________ uses friction to isolate a single sheet any others that were picked up.

separation pad

14. Laser printers are particularly effective for printing _______________.

spot color

20. The fuser assembly in a laser printer is almost always separate from the _______________.

toner cartridge

8. The term sublimation means to cause something to change from a solid into a _______________ form and then back into a solid.

vapor

36. What Control Panel applet is used to manage printers and faxes in Windows 7?

Devices and Printers

13. Your multifunction device fails to print your print jobs and instead displays a MEM OVERFLOW error. What can you do to rectify the problem? (Select two.)

Disable RET. Install more RAM in the printer

2. What kind of printer is used with multipart forms such as those with point of sale machines?

Dot-matrix

3. What kind of printer uses a grid of tiny pins, also known as printwires, to strike an inked printer ribbon and produce images on paper?

Dot-matrix

30. How is laser printer resolution measured?

Dots per inch

4. What are 9-pin dot-matrix printers generically called?

Draft quality

38. You are printing from a dot-matrix printer and notice that the characters look chopped off at the top. What should you try adjusting?

Driver

15. The number that defines how many shades of gray per dot a scanner can save is referred to as what?

Grayscale depth

4. Frank's color inkjet printer no longer prints the color yellow, though it prints all the other colors just fine. The printer worked fine last month, the last time he printed in color. Which of the following is the most likely problem?

He has run out of yellow ink.

3. John just installed a second printer on his system. When he prints in Microsoft Word, the job goes to the wrong printer. What does he need to do to get print jobs always to go to one printer or the other?

He needs to set the default printer.

1. What kind of printer creates an image on paper by physically striking an ink ribbon against the paper's surface?

Impact

12. Sheila in accounting needs to print receipts in duplicate. The white copy stays with accounting and the pink copy goes to the customer. What type of printer should you install?

Impact

26. Which printer transfers data to the printer one character or one line at a time?

Impact

6. Which type of printer creates an image on paper by physically striking an ink ribbon against the paper's surface?

Impact

7. What element is heated by tiny resistors or electroconductive plates at the end of each tube in an inkjet printer?

Ink

40. What kind of printers tend to have problems with ink drying out inside the nozzles when the printer is not used for a period

Inkjet

5. What type of printer works by ejecting ink through tiny tubes?

Inkjet

2. Janet just bought a new computer. She wants to install her three-year-old inkjet printer on the new system but has lost the driver disc. She can't get on the Internet to download the latest drivers. What should she do for drivers?

Install a driver for a similar printer.

15. During the laser printer process, after the erase lamp exposes the entire surface of the photosensitive drum to light, what happens to the photosensitive coating?

It becomes conductive

31. In a laser printer, what must be done to the drum to make it receptive to new images?

It must be charged with a uniform negative charge.

12. What kind of printer relies on a photoconductive process?

Laser

32. In a laser printer, what component is used to write a positive image on the surface of the drum?

Laser

23. What needs to be vacuumed or replaced periodically in a laser printer?

Ozone filter

24. The Hewlett-Packard system for controlling printers is _______________.

PCL

34. At the end of the laser printing process, what is cleaned?

Photosensitive drum

37. Assuming a printer is in good working order and online, what should you check next if nothing prints?

Print spooler

25. Most printers, scanner, and multifunction devices connect to a computer via a _______________.

USB port

35. What causes an unwanted mark (ghosting) to appear on printed pages?

A damaged drum

7. Kevin's inkjet printer isn't printing blue (cyan). He checks the ink levels and sees that there's plenty of ink. What should he consider next?

A nozzle is clogged.

17. The toner in a laser printer is a fine powder. This powder is made up of plastic particles bonded to _______________ particles.

pigment

33. Toner particles are composed mostly of _______________, which allows them to be melted to the page.

plastic

13. Laser printers usually use a laser as the light source because of their _______________.

precision

10. How are dots put onto the surface of paper from a direct thermal printer?

By burning

9. The dye-sublimation printing technique is an example of what method of color printing?

CMYK

39. What should you do if your dot-matrix printer output is covered with dots and small smudges?

Clean the platen.

14. What is the proper order of the laser printer imaging process?

Process, charge, expose, develop, transfer, fuse, and clean

29. What should be added to a laser printer to resolve a memory overflow problem?

RAM

28. What kind of chip is used by a laser printer to translate the raster image sent to the printer into commands for the laser?

RIP

27. A laser printer creates an image of dots and holds it in memory before printing it. What is this image of dots called?

Raster image

Which part of a laser printer applies a positive charge to the paper that attracts the toner particles to it?

Transfer roller

16. What does the primary corona wire charge?

The drum

6. Ursula's laser printer has stopped working and is displaying this error message: "Error 81 - Service." What should she do first?

Try to find the error in the user's guide or maintenance program or online.

10. The output from your inkjet printer appears much darker than what you see on your screen. What is the problem?

The printer and monitor need to be calibrated.

8. The output from Diane's laser printer is fading evenly. What should she suspect first?

The printer is out of toner.

18. In laser printers, what component applies a positive charge to the paper, drawing the negatively charged toner particles to the paper?

Transfer corona

19. What charges the paper in a laser printer?

Transfer corona

5. Beth's laser printer is printing tiny specks on the paper. What should she do first?

Vacuum the printer.

11. When a thermal printhead passes over the film ribbon, what melts onto the paper?

Wax