Chapter 5

The title of Douglas McGregor's book, which formulated two contrasting views of human nature is

The side of human enterprise

Self-determination theory focuses on

intrinsic and extrinsic

top down job approach

the job characteristics model job enlargement scientific management

What is the primary expected outcome of job crafting?

to change the way employees perceive their jobs

Which of the following are problems that often arise with jobs based on Taylor's scientific management methods?

high levels of dissatisfaction and stress poor mental health low sense of accomplishment

The method of job design that draws from observation, experiments, and reasoning is

scientific management

What are some of the factors that research has shown to affect expectancy in Vroom's model of motivation?

Task knowledge Self-efficacy Task difficulty

Among the various need and satisfaction theories, which of the following are considered higher-level needs?

autonomy achievement

How can managers incorporate the principles of expectancy theory?

by linking performance to rewards that individual employees value

The job design method that offers an employee the opportunity to experience achievement, recognition, and stimulating work through vertical loading is job

enrichment

Which element of Vroom's model of motivation is affected by factors such as time pressures, task difficulty, support from peers, and leader behavior?

expectancy

Managers should design jobs that fulfill level needs to create committed and motivated employees.

higher

Feelings of inequity are based on whether you perceive that the outputs you receive are adequate to compensate for your collective

inputs

power refers to the desire to organize others to achieve organizational goals.

institutional

How can managers apply self-determination theory to help employees experience competence?

Ensure employees have all the information they need to perform their job. Provide extensive training to new hires.

The job design method that offers an employee the opportunity to experience achievement, recognition, and stimulating work through vertical loading is:

job enrichment

According to David McClelland's acquired needs theory,

one need often dominates over the others.

In Vroom's expectancy theory, instrumentality is the relationship between which two factors?

outcomes performance

The need for _______ refers to the desire to manipulate and control others for self-gratification. The need for

personal power

What are some of the factors that research has shown to affect expectancy in Vroom's model of motivation?

Task knowledge Task difficulty Self-efficacy