Chapter 5 Foundations of employee motivation
B) Process
A(n) theory attempts to describe how various person and environmental factors affect motivation. A)Content B) Process C)Extrinsic D)Intrinsic E)Integrated
B) Theory Y
At Regal Company, employees and teams had higher performance, greater job satisfaction, and increased organizational commitment when their managers showed ________ behaviors. A) Relatedness B) Theory Y C) Self-actualization D) Theory X E) Achivement
E) Physiological
Melissa has been out of work for eight months and is worried about providing for her family. She takes a job at a fast-food restaurant, even through the position is a step down from her previous job. According to Maslow's theory, Melissa is motivated by ________ needs. A) Love B) Esteem C) Self-actualization D) Safety E) Physiological
-Achivement -Affiliation -Power
The content theories of motivation through McClellands aquired needs theory include what three domains?
C)Content and process
The two general categories of motivation theories are A)Extrinsic and intrinsic B)Reward and punishment C)Content and process D)Job satisfaction and job dissatisfaction E)Internal and external
-Hygiene -Motivating
Through Herzberg's motivator hygine theory, job satisfaction can transfer to dissatisfaction through two different factors, what are they?
-People must have ability and resources -People need to be committed to the goal
What are the certain conditions that are neccassary for goal setting to work?
-Expectancy -Instrumentality -Valence
What are the major elements of expectancy theory?
-Equity/justice theory -Expectancy theory -Goal-setting theory
What are the three process theories of motivation?
-Content theories -Process theories
What are the two categories of motivation theories?
Process theories
What describes how various person factors and situation factors including enviornmental factors in the organizig framework affect motivation?
Maslow's Hierarchy of Needs
What does this diagram show?
-Employee perceptions count -Employees want a voice in decisions that affect them -Leadership behavior matters
What is true when using equity and justice theories?
Process theories
What motivation theory practice is to explain the process by which internal factors and situational factorsinfluence employee motivation?
Content theories
What motivation theory practice is to identify internal factors such as needs and satisfaction that enerigize employee motivation?
Equity
What process theory of motivation is a model f motivation that explains how people strive for fairness and justice in social exchanges or give-and -take relationships?
Organizational justice
What refers to the extent to which people percice taht they are treated fairly at work?
Job rotation
What term calls for moving employees from one specialized job to another?
Job enrichment
What term entails modifying a job such that an employee has the opportunity to experience greater achivement, recognition, stimulating work?
Job enlargement
What term involves putting more variety into a worker's job by cobining specialized tasks of comparable difficulty?
Idiosyncratic deals (I-deals)
What type of motivating employees through job design the employment deals individuals negotiate for themselves, taking a myriad of forms from flexible schedules to career development. This in turn drives employee intrinsic motivation?
E)Self-actualization
Ever since Damien interned at an accounting firm the summer after his freshman year of college, he's wanted to become a CPA working at a large firm. Now, several years later after graduating from college, passing the CPA exam, and working at a medium-sized firm, he's been offered a job at a large national firm with the potential to become a partner in five years. Which of the five needs has Damien attained? A)Saftey B)Esteem C)Love D)Physiological E)Self-actualization
True
T/F A business is conducted by standards established by facts or truths gained through systemic observation, experiment or reasoning
True
T/F Goal achivement leads to job satisfaction
True
T/F Satisfied needs lose their potential accoring to maslow's theory
True
T/F goals that are specific and difficult lead to higher preformance
True
T/F in the major elements of expectancy theory, people are motivated to behave in ways that produce desired cominations of expected outcomes
A)Extrinsic motivation
When Jackson exceeds his sales goal for the month, he will get a 20 percent bonus along with recognition in the monthly corporate newsletter. This is an example of which type of motivation? A)Extrinsic motivation B)Intrinsic motivation C)Job satisfaction D)Job dissatisfaction E)Organizational citizenship behavior
-Self-esteem -Self-actualization
When using maslow theory in a work environement, we must focus on satisfying employee needs related to self concept, what does this include?
B)Hygiene factors
Yuki was dissatisfied with his job. He said that the company policy, supervision, and working conditions were responsible for his dissatisfaction. According to Frederick Herzberg's theory, ________ are the extrinsic factors that create job dissatisfaction. A)Motivators B)Hygiene factors C)Affiliation factors D)Wellness factors E)Achivement factors
C)Expectancy, instrumentality, and valence
________ are the three elements of expectancy theory. A)Expectancy, instrumentality, and values B)Expectancy, institution, and values C)Expectancy, instrumentality, and valence D)Expectancy, institution, and variance E)Expectancy, instrumentality, and variance
D)Expectancy theory
________ is NOT a content theory of motivation. A)Acquired needs theory B)Maslow's hierarchy of needs theory C)Self-determination theory D)Expectancy theory E)Theory X and Theory Y
B)Intrinsic motivation
________ results when an individual gains satisfaction and self-praise from an assignment. A)Extrinsic motivation B)Intrinsic motivation C)Job satisfaction D)Job dissatisfaction E)Organizational citizenship behavior