Chapter 5 Foundations of employee motivation

B) Process

A(n) theory attempts to describe how various person and environmental factors affect motivation. A)Content B) Process C)Extrinsic D)Intrinsic E)Integrated

B) Theory Y

At Regal Company, employees and teams had higher performance, greater job satisfaction, and increased organizational commitment when their managers showed ________ behaviors. A) Relatedness B) Theory Y C) Self-actualization D) Theory X E) Achivement

E) Physiological

Melissa has been out of work for eight months and is worried about providing for her family. She takes a job at a fast-food restaurant, even through the position is a step down from her previous job. According to Maslow's theory, Melissa is motivated by ________ needs. A) Love B) Esteem C) Self-actualization D) Safety E) Physiological

-Achivement -Affiliation -Power

The content theories of motivation through McClellands aquired needs theory include what three domains?

C)Content and process

The two general categories of motivation theories are A)Extrinsic and intrinsic B)Reward and punishment C)Content and process D)Job satisfaction and job dissatisfaction E)Internal and external

-Hygiene -Motivating

Through Herzberg's motivator hygine theory, job satisfaction can transfer to dissatisfaction through two different factors, what are they?

-People must have ability and resources -People need to be committed to the goal

What are the certain conditions that are neccassary for goal setting to work?

-Expectancy -Instrumentality -Valence

What are the major elements of expectancy theory?

-Equity/justice theory -Expectancy theory -Goal-setting theory

What are the three process theories of motivation?

-Content theories -Process theories

What are the two categories of motivation theories?

Process theories

What describes how various person factors and situation factors including enviornmental factors in the organizig framework affect motivation?

Maslow's Hierarchy of Needs

What does this diagram show?

-Employee perceptions count -Employees want a voice in decisions that affect them -Leadership behavior matters

What is true when using equity and justice theories?

Process theories

What motivation theory practice is to explain the process by which internal factors and situational factorsinfluence employee motivation?

Content theories

What motivation theory practice is to identify internal factors such as needs and satisfaction that enerigize employee motivation?

Equity

What process theory of motivation is a model f motivation that explains how people strive for fairness and justice in social exchanges or give-and -take relationships?

Organizational justice

What refers to the extent to which people percice taht they are treated fairly at work?

Job rotation

What term calls for moving employees from one specialized job to another?

Job enrichment

What term entails modifying a job such that an employee has the opportunity to experience greater achivement, recognition, stimulating work?

Job enlargement

What term involves putting more variety into a worker's job by cobining specialized tasks of comparable difficulty?

Idiosyncratic deals (I-deals)

What type of motivating employees through job design the employment deals individuals negotiate for themselves, taking a myriad of forms from flexible schedules to career development. This in turn drives employee intrinsic motivation?

E)Self-actualization

Ever since Damien interned at an accounting firm the summer after his freshman year of college, he's wanted to become a CPA working at a large firm. Now, several years later after graduating from college, passing the CPA exam, and working at a medium-sized firm, he's been offered a job at a large national firm with the potential to become a partner in five years. Which of the five needs has Damien attained? A)Saftey B)Esteem C)Love D)Physiological E)Self-actualization

True

T/F A business is conducted by standards established by facts or truths gained through systemic observation, experiment or reasoning

True

T/F Goal achivement leads to job satisfaction

True

T/F Satisfied needs lose their potential accoring to maslow's theory

True

T/F goals that are specific and difficult lead to higher preformance

True

T/F in the major elements of expectancy theory, people are motivated to behave in ways that produce desired cominations of expected outcomes

A)Extrinsic motivation

When Jackson exceeds his sales goal for the month, he will get a 20 percent bonus along with recognition in the monthly corporate newsletter. This is an example of which type of motivation? A)Extrinsic motivation B)Intrinsic motivation C)Job satisfaction D)Job dissatisfaction E)Organizational citizenship behavior

-Self-esteem -Self-actualization

When using maslow theory in a work environement, we must focus on satisfying employee needs related to self concept, what does this include?

B)Hygiene factors

Yuki was dissatisfied with his job. He said that the company policy, supervision, and working conditions were responsible for his dissatisfaction. According to Frederick Herzberg's theory, ________ are the extrinsic factors that create job dissatisfaction. A)Motivators B)Hygiene factors C)Affiliation factors D)Wellness factors E)Achivement factors

C)Expectancy, instrumentality, and valence

________ are the three elements of expectancy theory. A)Expectancy, instrumentality, and values B)Expectancy, institution, and values C)Expectancy, instrumentality, and valence D)Expectancy, institution, and variance E)Expectancy, instrumentality, and variance

D)Expectancy theory

________ is NOT a content theory of motivation. A)Acquired needs theory B)Maslow's hierarchy of needs theory C)Self-determination theory D)Expectancy theory E)Theory X and Theory Y

B)Intrinsic motivation

________ results when an individual gains satisfaction and self-praise from an assignment. A)Extrinsic motivation B)Intrinsic motivation C)Job satisfaction D)Job dissatisfaction E)Organizational citizenship behavior