Chapter 5

The underlying philosophy of the walt disney company is that

happy employees will lead to happy customers

Aldefer's existence of needs correspond to Maslow's

safety needs

Which of the following is a hygiene factor in Herzberg's theory of motivation

salary

The ability for employees to do interesting and rewarding work at The Walt Disney Company satisfies which of Maslow's hierarchy of needs?

self-actualization

In comparing Maslow's hierarchy of needs theory to Alderfer's ERG theory

ERG theory recognizes more than one need may operate at one time

WHich of the following needs-based theories has received the greatest amount of research support?

McClelland's acquired needs theory

Michael has two finals, accounting and organizational behavior, on the same day of finals week. Based on expectancy theory, which of the following statements suggest how he should allocate his limited study time?

accounting is Michael's major, OB is a general business requirement in his academic program

Your paycheck could likely satisfy which of the following needs identified by Maslow

all of the above

Individuals who expect yearly wage increases without exhibiting increased performance may be labeled

entitled

Abdul tends to emphasize harmonious interpersonal relationships, prefers to be with friends, and enjoys family events. Abdul would probably be categorized as being

high in need for affiliation

The first step of an organizational behavior modification program is

identify behavior to be modified

Research on motivation in different cultures indicates that

in industrialized nations, satisfaction with esteem needs was a more powerful motivator than satisfaction of physiological or security needs

negative reinforcement

increases the desired behavior

Research on procedural justice suggest

it is best to be consistent in the manner in which employees are disciplined for violating company policy for situations like cell phone usage

WHich of the following is true about motication

motivation has a key influence over an employee's performance level

Maslow's hierarchy of needs theory of motivation

suggest once basic needs are satisfied, higher order needs become motivators

In expectancy theory, valence is

the anticipated satisfaction that will result from an outcome.

Which of the following is a criticism of Herzberg's theory of motivation

the primary research methodology used to arrive at hygiene and motivator factors is flawed

*McClelland designed a method of showing the subject an ambiguous image and having them. write a story about it. The name of this method and what it assesses is the

thematic apperception test, dominant need

Research on equity theory suggests

those who feel over-rewarded experience little distress over the situation.