Chapter 7: Groups and Teams

______ teams are composed of specialists from different areas.

Cross-functional

Which three roles are especially important to groups?

initiator, orienter, energizer

(T/F) Teams composed of specialists from different areas are called virtual teams.

False

(T/F) The two types of roles that are very important to effective group functioning are forming and storming

False

(T/F) To become a team, a group must be composed of members with similar skills and personalities

False

A _____ is a set of expected behaviors for members of the group as a whole.

Group Role

(T/F) The 3 Cs of effective teams include charters and strategies, composition, and conscientiousness

False - Charters and strategies, composition, and capacity are the 3 Cs of effective teams.

(T/F) Trust of character is known as competency trust.

False - Contractual trust is trust of character.

implementiing complex decisions

one of the organizational functions of a group.

In which stage of the group development process are group members asking, "How can I best perform my role?"

performing

(T/F) During "norming," members tend to be anxious and uncertain.

False

(T/F) Groups usually underperform the average of their individual members.

False

A group member who says _____ is performing a maintenance role

Jonathan, you have been quiet lately. What do you think?" A group member who encourages all group members to participate is performing a maintenance role. Maintenance roles foster supportive and constructive interpersonal relationships. In short, task roles keep the group on track while maintenance roles keep the group together

(T/F) A group that gets together because of a common interest is an informal group.

True

(T/F) Harmonizer is a maintenance role in groups.

True

(T/F) Teamwork competencies include constructively interacting with other team members and expecting quality work from others on the team.

True

The _____ is the person who records and talks about group dynamics and processes

commentator

The 3 Cs of team players are

committed, collaborative, and competent.

Trust of disclosure is _____ trust.

communication

An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.

elaborator