Chapter 8

______ bias is overemphasizing information held by a majority without considering other perspectives.

Common-information

______ is a method that requires analytical thinking and intuition to find a solution.

Problem-solving

Buying an item with a 25% discount rather than considering that even the discounted item is more than you wish to spend is an example of ______.

anchoring and adjustment bias

Extensive media coverage that influences our opinion is an example of ______.

availability bias

Taking into account every possible alternative to make a decision is called ______.

complete rationality

Many business models today are based on promoting ______, thus generating meaningful ideas.

creativity

An organization that fails to keep up with emerging innovations creates a deficit called ______.

cultural lag

The process that involves judgment for the right course of action is called ______.

decision-making

Creating a new product logo for a brand expert is an example of a ______.

domain relevant skill

Investing in more training for an under performing employee despite seeing no improvement on the employee's productivity is an example of ______.

escalation of commitment

A lack of participation error is the inclination to ______.

exclude certain people

Recent research suggests that ______ motivation used properly could support inner motivation.

extrinsic?

The text defends employees who perceive their supervisors as supportive to ______.

feel more comfortable to speak up and make suggestions

Shortcuts to making decisions quickly and efficiently is considered ______.

heuristics

Creating new products or services is considered ______.

innovation

Creating new products or services is considered ______.

innovative ideas

A decision based on one's "gut" is called ______.

intuition

The text refers to ______ as the ability to spot opportunities to apply specific skills in the workplace.

practiced creativity

The text describes ______ as the ability to abandon a solution that is not working in favor of a new one.

productive forgetting

Compensating a customer with an immediate replacement in the case of a lost package is an example of ______.

programmed decision-making

Making the assumption that your coworkers all agree with your opinion of a top manager is an example of ______.

projection bias

Choosing something quickly based on its appearance is an example of ______.

satisficing decision

Deciding to continue an investment based on past investments of time and effort is called ______bias.

sunk cost

Creativity flourishes when employees are allowed to ______.

take risks

Domain-relevant skills, creativity-relevant processes, and ______ comprise the three-component model of creativity.

task motivation