Chapter 8

_________ refers to adding​ high-level responsibilities to a job to increase intrinsic motivation. A. Job enrichment B. Job rotation C. Job standardization D. Relational job design E. Job analysis

A. Job enrichment

The job of baker in a bakery who is responsible for the​ design, baking,​ decorating, and finishing of all wedding cakes would be high in​ ___________________. A. task identity B. skill variety C. task significance D. skill significance E. autonomy

A. task identity

​________ refers to working from home at least 2 days a week through virtual devices that are linked to the​ employer's office. A. Telecommuting B. Job sharing C. Job analysis D. Job design E. Flextime

A. Telecommuting Telecommuting refers to working from home at least 2 days a week through virtual devices that are linked to the​ employer's office. Next Question

Relational job design focuses on​ __________________. A. constructing jobs so that the employee perceives the positive difference he or she makes in the lives of others by the job the employee performs B. ensuring uniformity in the tasks of similar job positions in different departments of an organization C. periodically shifting employees from one task to another with similar skill requirements D. combining various activities at the same level in the organization and adding them to the existing job E. adding​ higher-level responsibilities to a job to increase its intrinsic motivation

A. constructing jobs so that the employee perceives the positive difference he or she makes in the lives of others by the job the employee performs Relational job​ design, with its focus on prosocial​ motivation, involves constructing jobs so employees see the positive difference they can make in the lives of others directly through their work. Next Question

_________________refers to two or more employees who split the same​ full-time job. A. Flextime B. Job sharing C. Shared employment D. Telecommuting E. Job enrichment

B. Job sharing Job sharing allows two or more individuals to split a traditional​ full-time job. One employee might perform the job from​ 8:00 A.M. to​ noon, perhaps, and the other from​ 1:00 P.M. to​ 5:00 P.M., or the two could work full but alternate days.

Research has shown that job enrichment practices were related to all of the following EXCEPT​ __________. A. absenteeism B. input quality C. output quality D. financial performance E. labor productivity

B. input quality In a survey of over​ 20,000 British​ employees, job enrichment practices were related to​ organizations' financial​ performance, labor​ productivity, absenteeism, and output quality through improvements in job satisfaction. Input quality is not related to job enrichment. Next Question

One of the benefits of telecommuting includes​ _______. A. reduced coworker relationships B. reduced role stress and turnover C. feelings of isolation D. more​ work-family conflict E. social loafing

B. reduced role stress and turnover Telecommuting has several benefits. It is positively related to objective and supervisor rated performance and job satisfaction​ and, to a lesser​ degree, it reduces role stress and turnover intentions.

​__________ is the way the elements in a job are organized. A. Task significance B. Job characteristics C. Job design D. Task identity E. Job characteristics model

C. Job design

Which of the following is a method of job​ redesign? A. Job standardization B. Process standardization C. Job rotation D. Job relocation E. Job process

C. Job rotation Job rotation is the periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level.

According to the Job Characteristics​ Model, the degree to which carrying out work activities generates direct and clear information about your own performance is called​ ________. A. task identity B. skill variety C. feedback D. autonomy E. motivating potential score

C. feedback

Which dimension of the job characteristics model describes the degree to which a job affects the lives or work of other​ people? A. Skill identity B. Autonomy C. Task significance D. Feedback E. Task variety

C. Task significance Task significance is the degree to which a job affects the lives or work of other people. The job of a nurse helping patients in a hospital intensive care unit scores high on task​ significance; sweeping floors in a hospital scores low.

According to the Job Characteristics​ Model, _______ is the degree to which a job requires a variety of different activities. A. Task identity B. Autonomy C. Task significance D. Skill variety E. Feedback

D. Skill variety

According to the​ author, redesigning jobs therefore has the practical implication of all EXCEPT​ _________. A. job rotation B. increased job satisfaction C. job enlargement D. increased job dissatisfaction E. reduced turnover

D. increased job dissatisfaction Redesigning jobs has important practical implications—reduced turnover and increased job satisfaction. Increased job dissatisfaction is not a practical implication.

Flextime allows employees to​ ________________. A. come to work when there is something to do B. come to work during hours they select C. work from home D. vary work hours within limits E. work​ part-time and get paid for a​ full-time job

D. vary work hours within limits Flextime allows workers to vary work hours within limits and usually contains certain core​ hours, which the employee is required to work.

Research suggests that the negative aspect of flextime​ __________. A. increased job satisfaction B. reduced tardiness C. increased​ work-life balance D. reduced absenteeism E. reduced goal accomplishment

E. reduced goal accomplishment Two German studies suggest that that if flextime is used too​ much, it can undermine goal accomplishment.