Chapter 8 Review for Business Test

This work arrangement offers one job to two people, each of whom works a part-time schedule. flexspace telecommuting job sharing flextime

job sharing

Human resources... do not include people hired to fill temporary positions include only management, not regular employees include only full-time workers none of the above

none of the above

Removing work from one company and sending it to another company that can complete it at a lower cost is called... rightsizing downsizing freelancing outsourcing

outsourcing

The human resources activity of _____ managements involves evaluating how well employees are foing their jobs.

performance

A few hours each month that employees can schedule for non-job activities is called... personal time family leave flextime absenteeism

personal time

In a ___ plan, employees receive their regular compensation plus a portion of the company's earnings. profit-sharing cafeteria straight salary stock options

profit-sharing

The advancement of an employee to a position with greater responsibility is called a _____.

promotion

Which of the following is one of the service-providing industries? agriculture mining real estate construction

real estate

A _____ employee is one hired for a specific time or to complete a specific assignment.

temporary

This type of compensation method pays the employee a specific amount of money for each hour worked... straight salary commission time wage piece rate

time wage

The assignment of an employee to another job in the company with a similar level of reponsibility is called a... promotion demotion termination transfer

transfer

Human resources are different from almost every other resource needed by businesses.

true

Managers who involve employees in decision-making find that better decisions are made, and employees are more likely to support those decisions.

true

Over the next ten years, nearly all job growth in the United States will occur in service businesses.

true

Technology refers to the use of automated machinery, electronic equipment, and integrated computer systems to help increase the efficiency of work production.

true

The final step in the hiring process is to help the new employee get a good start in the company through an orientation process.

true

The work environment consists of both the physical conditions and the psychological atmosphere in which employees work.

true

A labor _____ is an organized group of employees who negotiate with employers about issues, such as wages and working conditions.

union

A ____-collar worker is one whose work is more mental than physical and involves the handling and processing of information.

white

The ____ is made up of all the people age 16 and older who are employed or who are looking for a job.

workforce

This federal law prohibits job discrimination based on race, colo, religion, gender, and national origin. Civil Rights Act of 1964 Age Discrimination Act of 1967 Fair Hiring Act of 1983 Americans with Disabilities Act of 1992

Civil Rights Act of 1964

_____ is the amount of money paid to an emploee for work performed.

Compensation

All of the following are blue-collar workers EXCEPT... truck driver accountant mechanic seamstress

accountant

The greatest increase in the American labor force in the future will be women ethnic and racial minorities immigrants all of the above

all of the above

A job _____ is a specifif ctudy of a job to identify in detail the job duties and skill requirements.

analysis

All of the following are part of the planning and staffing function of human resources activities EXCEPT... job analysis benefits planning recuitment and selection job placement

benefits planning

A _____ plan allocates a certain amount of money to each employee that can be spent on benefits; the emploee selects the benefits he or she perfers.

cafeteria

Formal negotiation between unions and management resolve issues through... arbitration collective bargaining litigation strikebreaking

collective bargaining

Over the next decade, which of the following occupational categories is expected to grow the fastest? business and financial operations sales and marketing darming, fishing, and forestry construction and extraction

construction and extraction

The organizational _____ is the environment in which people work, made up of the atmosphere, behaviors beliefs, and relationships.

culture

An _____ system connects an employee's pay to the quality or quantity of the employee's performance.

incentive

About how many people in the United States have full- or part-time jobs? 200 m 150 m 95 m 40 m

150 million

_____-producing industries include businesses that produce or manufacture products used by other businesses or purchased by final customers.

Goods

The _____ Outlook Handbook is published by the Bureay of Labor Statistics and provides up-to-date information about the jobs in the U.S. economy.

Occupational

Which of the following is NOT usually a purpose of a performance evaluation conference? review and discuss the results of the performance evaluation discuss employee benefits plan for any needed performance improvement detail the support the employee can expect from management

discuss employee benefits

A planned reduction in the number of employees needed in a firm to reduce costs and make the business more efficient is called _____.

downsizing

Which of the following is NOT a major responsibility of a company's human resources department? drafting a budget for the entire company matching employees abilities and interests with specific jobs developing compensation packages protecting the health and safety of employees

drafting a budget for the entire company

A business can never fire a permanent employee.

false

In the U.S. workforce, white-collar workers are more important than blue-collar workers.

false

Most American workers are members of a labor union.

false

When employees are paid by piece rate, they are paid a percentage of sales for which they are responsible.

false

An employee who regularly works a schedule of 30 hours or more per week would be classified as a part-time employee full-time employee temporary employee permanent employee

full-time employee

An artifical limit placed on minority groups moving into positions of authority and decision-making is called the iron curtain silver-lined cloud glass ceiling velvet glove

glass ceiling

Businesses are required by law to provide all of the following benefits EXCEPT... Social Security Medicare overtime hours worked health insurance

health insurance