Chapter 9 Assignment

maintaining

Human resources managements (HRM) is all activities involved in acquiring, _____, and developing an organization's human resources.

(d) policies and strategies

A compensation system is a firm's _____ that determine employee compensation. (a) benefits packages and financial resources (b) analysis of the value of work performed (c) financial resources (d) policies and strategies

The National Labor Relations Act

The act concerned with dealings between business firms and labor unions

Cultural Diversity

the differences among people in a workforce owing to race, ethnicity, and gender

(a) to improve workplace attitudes and behaviors

The goal of a diversity training program is _____. (a) to improve workplace attitudes and behaviors (b) to hire a more diverse workforce (c) to demonstrate a strong sustained commitment from top leadership (d) to capitalize on a variety of cultures, viewpoints, and attitudes

(d) understanding the nature of a job

The purpose of job analysis is to help a manager _____. (a) understand the level of proficiency required for an activity (b) determine the number of individuals required to perform a particular activity (c) instruct human resources about the job description to be provided for a particular job (d) understanding the nature of a job

(b) elements and requirements

The purpose of job analysis is to systematically study positions to determine _____. (a) their function and purpose (b) elements and requirements (c) the elements that make up a particular job (d) the qualifications required to perform a particular job

(a) It reduces payroll expenses.

There are many reasons for encouraging cultural diversity within the workplace, which of the following is NOT a good reason to engage in hiring for cultural diversity? (a) It reduces payroll expenses. (b) Employees from diverse backgrounds and cultures bring new perspectives to the workplace. (c) Cultural diversity strengthens the organization. (d) Companies that are culturally diverse develop a good reputation as favoring women and minorities.

(a) To let other employees see that there are rewards for good performance

Which of the following is NOT a purpose for management undertaking performance appraisals of employees? (a) To let other employees see that there are rewards for good performance (b) To let workers know how well they are doing and how they can improve (c) To help the organization monitor its employee selection, training, and development (d) To provide an effective basis for distributing rewards

(b) Terminating

Which of the following is not one of the primary tasks of human resources management? (a) Developing (b) Terminating (c) Maintaining (d) Acquiring

(a) skills inventory

When a human resource department is considering available talent within the company, which of the following will it use to identify candidates to fill available positions? (a) skills inventory (b) demand inventory (c) human resource forecast (d) replacement chart

(c) Tailoring to individual recipients

Which of the following is NOT necessary for a company to have a successful employee reward system? (a) Comparability to rewards by other firms (b) Fair distribution throughout the organization (c) Tailoring to individual recipients (d) Satisfaction of employee needs

Recruiting

The activity of trying to attract qualified applicants for a job

(b) Evaluating current employees

One of the first steps in hiring new employees is to prepare a job forecast to anticipate the company's employment needs. Which of the following is NOT part of the hiring process? (a) Drafting a job description (b) Evaluating current employees (c) Doing a job analysis (d) Preparing job specifications

Employee Training

The process of teaching operations and technical employees how to do their present jobs more effectively and efficiently

Judgmental Method of Appraisal

Appraisal used when a manager estimates the employee's performance level using a ranking

(c) Selecting the candidate with the most qualifications for the position

Employers engage in recruiting to find qualified applicants for open positions within the firm. Recruiting can be external-seeking candidates outside the business, or inter-seeking applicants from within the firm. Which of the following is NOT part of internal recruitment? (a) Posting the job on internal job boards (b) Promoting employees to a higher-level position within the firm (c) Selecting the candidate with the most qualifications for the position (d) Transferring employees from one position to another at the same time

(c) Surveying potential participants

Firms use a wide variety of methods for training employees - both for initial job skill training and for continual job performance improvement. Which of the following is NOT important for an effective training and development program? (a) Gauging program effectiveness (b) Setting benchmarks (c) Surveying potential participants (d) Developing measurable objectives

(d) International standards

Firms use many techniques for determining the wage structure for positions within the firm. Which of the following is NOT normally used by firms to determine their wage structures? (a) Wage surveys (b) Job evaluation (c) Comparable worth (d) International standards

(a) forecast future demand for human resources

Supply and demand are important in human resources planning because the planners must _____ then determine if they are available. (a) forecast future demand for human resources (b) plan the business activities then determine the need for human resources (c) review the productivity capacity of the current workforce then plan for human resources (d) strategize means to acquire the best workers for the financial output

(b) 40 years or older

The Age Discrimination in Employment Act was passed in 1967 and amended in 1986. It prohibits discrimination against employees who have reached a certain age in companies with 20 or more employees and prohibits mandatory retirement based on the retiree's age. What is the age referenced in the act at which it is illegal for a company to discriminate based on age? (a) 60 years or older (b) 40 years or older (c) 70 years or older (d) 50 years or older