Chapter 9 OB
Which of these tactics tend to generate resistance or at best compliance from people?
Assertiveness
Which of the following networking styles increase a person's power expert power?
By gaining valuable information through networking
Which of these refers to the degree and nature of interdependence between the powerholder and others?
Centrality
Which of the following is an example of the influence tactic of forming coalitions?
Employees get together to show management that they collectively demand that the company purchase new computer equipment.
Countervailing power refers to the power that the dominant person in a relationship uses as a backup when the primary source of power fails to work as planned on the dependent person.
F
Power is the _____ to change someone's attitude and behavior.
Potential
Networking is a form of influence that tends to increase the individual's expert and referent power.
T
People have more power when their actions quickly affect many other people throughout the organization.
T
Forming a coalition ____
increases the legitimacy of the desired outcome
Networking potentially increases a person's power by ____.
increasing the person's referent power
_____ involves explicitly manipulating others' access to information for the purpose of changing their attitudes and/or behavior.
Information control
Which of the following is an example of the influence tactic of controlling information?
The vice-president of marketing deliberately places an issue that she dislikes near the bottom of next meeting's agenda (rather than near the top) so there is less chance the meeting will have time to address that issue.
A new employee in the finance department prominently displays diplomas and past awards indicating his financial expertise. What contingency of power is this person trying to increase?
Visibility
Which of the following would potentially increase someone's power through non-substitutability?
When people avoid documenting unique knowledge about organizational processes
People with high Machiavellian values ____.
are comfortable using power to manipulate others towards their own personal goals
Extreme forms of _____ include blackmailing colleagues, such as by threatening to reveal the other person's previously unknown failures unless he or she complies with your request.
assertiveness
Organizational politics typically involves:
attempts to influence others to promote personal objective
This inoculation effect ____.
causes listeners to generate counterarguments to the anticipated persuasion attempts, making opponent's subsequent persuasion attempts less effective
The three general strategies for coping with uncertainty are ____.
prevention, forecasting, and absorption
Employees have more expert power today than a few decades ago because ____.
society is shifting from an industrial to a knowledge-based economy
