Chapter 9 Online Retail Services T/F

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10) The retail industry is the largest investor in information technology.

FALSE

11) Social network sites have become major locations from which consumers directly purchase products.

FALSE

13) The online mortgage industry has transformed the process of obtaining a mortgage.

FALSE

14) The major impact of Internet real estate sites is in enabling online-only property transactions.

FALSE

4) Online retailing is one of the largest segments of the retail industry.

FALSE

5) Contrary to predictions of analysts made during the early days of e-commerce, the Internet has led to both disintermediation and hypermediation on a widespread basis.

FALSE

6) Consumers are primarily price-driven when shopping on the Internet.

FALSE

1) Mobile commerce currently accounts for more retail goods sold than social commerce.

TRUE

12) Approximately two-thirds of U.S. Internet users use online banking.

TRUE

15) Online career sites are being threatened by both job search engines and aggregators.

TRUE

2) In 2013, the number of online buyers was over 150 million.

TRUE

3) Groupon is an example of local commerce.

TRUE

7) Online retailing provides an example of the powerful role that intermediaries continue to play in retail trade.

TRUE

8) The power of suppliers is a key industry strategic factor.

TRUE

9) In the United States, the service sector accounts for about 75% of all economic activity.

TRUE


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