Chapter 9 quiz 3 OGMT

How would you respond to the following statement? "Group conflict is always bad."

Cognitive conflict is strongly associated with improvements in team performance.

____ do NOT have the authority to make decisions.

Employee involvement teams

E-Lab (the "E" stands for experience) has project teams perform field research for its clients. Project teams at E-Lab have designed a new over-the-counter cold medicine by studying the process of how people get sick; they have helped create a new station wagon for a major carmaker; and they have helped backpack maker JanSport design a completely new way of displaying its products in sporting goods stores. You can expect E-Lab's project teams to be ____.

all of these

Which of the following is an advantage associated with the use of project teams?

all of these

Which of the following types of conflict is most strongly associated with improvements in team performance?

cognitive conflict

Minority domination tends to be a particular problem in ____.

groups of ten or larger

According to the U.S. Department of Transportation, the construction of tunnels is one of the greatest challenges encountered during road construction. The technique of tunneling has not kept pace with the development of other technical fields. The USDOT has created a national team of tunnel experts to develop road tunnel engineering principles and maintenance practices in the United States through the use of telecommunications and information technology. This group of tunnel experts will comprise a(n) ____.

virtual team

According to the text, a(n) ____ is a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.

work team