Chapter One Smartbook

Two things OB is based on

Behavior and Feelings

The measure of how well an employee does his or her work tasks and responsibilities is known as

Job performance

The energetic forces that drive employees' work effort is best described as

Motivation

Which of the following is the best description of a causal inference?

One variable causes another

An employee's desire to remain a member of an organization that she or he respects is referred to as his or her

Organizational Commitment

The organizational mechanism that captures the shared knowledge about the values and beliefs of the organization is called

Organizational Culture

Which of the following would include characteristics that describe how people act, such as extroversion and conscientiousness?

Personality and cultural values

The resource-based view of organizations suggests that a resource is more valuable when it is which of the following?

Rare, Inimitable

The theories and concepts in organizational behavior (OB) are derived from which of the following disciplines? (Check all that apply.)

Anthropology, Social Psych, Industrial Psych

The statement, "A change in X produces a change in Y" is an example of

Causal Inference

A summary of the statistical relationships between variables is referred to as

Correlation

______ argues that management decisions and organizational practices should be based on scientific research and findings.

Evidence-based management

True or false: Evidence-based management argues that intuition and experience should form the foundation for managerial decisions and organizational practices.

False

According to the resource-based view, the collective store of useful experience, wisdom, and knowledge possessed by an organization's people is referred to as

History

According to the resource-based view, which of the following factors make human resources inimitable?

History, Numerous small decisions, socially complex resources

Jamie predicts that, if she implements flexible scheduling at the company, absenteeism will decrease. This is an example of

Hypothesis

According to the integrative model of organizational behavior, ability, personality, and cultural values would be categorized as

Individual characteristics

Which of the following is the best description of the contribution of economics to the field organizational behavior (OB)?

It helps explain motivation, learning and decision making

According to the integrative model of organizational behavior, OB researchers are interested in which of the following individual outcomes?

Job performance, organizational commitment

The use of statistical methods to combine the results of several individual but similar studies is known as

Meta-Analysis

Tyrone has been a sales manager for many years, and his staff has always reached or exceeded quota, so he is confident that he has good leadership skills. Which of the following bases for knowledge does Tyrone use to assess his leadership skills?

Method of Experience

Shawna instinctively believes that most people have an inherent tendency to avoid work. She believes the only way they'll do their jobs is if she "rides herd" over them all day long. Which method of knowledge does Shawna use in developing her management style?

Method of Intuition

In order to test market acceptance of the company's new product, Marketing Manager Francesca has conducted a number of focus group interviews and has also had an independent firm conduct several market surveys. Which basis for knowledge is Francesca relying upon?

Method of Science

A correlation of 0 between two variables suggests which of the following?

No correlation

The field of study devoted to understanding, explaining, and improving the attitudes and behaviors of individuals and groups in organizations is known as

Organizational Behavior

The organizational mechanism that reflects how units within an organization link to and communicate with other units is called ____

Organizational Structure

According to the integrative model of organizational behavior, which of the following would be categorized as organizational mechanisms that contribute to individual mechanisms? (Check all that apply.)

Organizational Structure, Organizational Culture

Individual characteristics that improve individual mechanisms, such as job satisfaction and motivation, include which of the following?

Personality, Cultural Values, Ability

Which of the following perspectives argues that organizational resources that are valuable, rare, and inimitable can lead to the creation of competitive advantage and an increase in the bottom-line profitability of the organization?

Resource-based view

The premise that 12% or less of organizations will sustain and increase profitability by emphasizing effective management practices is referred to as

Rule of One-Eighth

The basic premise of evidence-based management is that ______ should be the basis for management decisions and organizational practices.

Scientific Findings

Which discipline has contributed research on satisfaction, emotions, and team processes to the field of organizational behavior (OB)?

Social Psychology

The individual mechanism that deals with workers' psychological reactions to overtaxing job demands is referred to as

Stress

Which group mechanism describes the creation and composition of teams?

Team characteristics and diversity

The group mechanism that describes team behavior, including conflict and unity, is known as

Team processes and communication

True or false: The basic premise of the Rule of One-Eighth is that effective management of organizational behavior requires both a belief that several different practices are critical, as well as a long-term commitment to continually improve those practices.

True

Ernesto is studying ways to improve the task performance of his company's employees and writes a report in which he states that "employee motivation will be positively correlated with the implementation of performance-based reward systems." This statement is an example of a(n)

hypothesis

A ______ takes all of the correlations found in studies of a particular relationship and calculates a weighted average of them.

meta analysis

According to the resource-based view, people within an organization create resources such as culture, teamwork, trust, and reputation. These resources are referred to as ______ resources.

socially complex