Chapter One Smartbook
Two things OB is based on
Behavior and Feelings
The measure of how well an employee does his or her work tasks and responsibilities is known as
Job performance
The energetic forces that drive employees' work effort is best described as
Motivation
Which of the following is the best description of a causal inference?
One variable causes another
An employee's desire to remain a member of an organization that she or he respects is referred to as his or her
Organizational Commitment
The organizational mechanism that captures the shared knowledge about the values and beliefs of the organization is called
Organizational Culture
Which of the following would include characteristics that describe how people act, such as extroversion and conscientiousness?
Personality and cultural values
The resource-based view of organizations suggests that a resource is more valuable when it is which of the following?
Rare, Inimitable
The theories and concepts in organizational behavior (OB) are derived from which of the following disciplines? (Check all that apply.)
Anthropology, Social Psych, Industrial Psych
The statement, "A change in X produces a change in Y" is an example of
Causal Inference
A summary of the statistical relationships between variables is referred to as
Correlation
______ argues that management decisions and organizational practices should be based on scientific research and findings.
Evidence-based management
True or false: Evidence-based management argues that intuition and experience should form the foundation for managerial decisions and organizational practices.
False
According to the resource-based view, the collective store of useful experience, wisdom, and knowledge possessed by an organization's people is referred to as
History
According to the resource-based view, which of the following factors make human resources inimitable?
History, Numerous small decisions, socially complex resources
Jamie predicts that, if she implements flexible scheduling at the company, absenteeism will decrease. This is an example of
Hypothesis
According to the integrative model of organizational behavior, ability, personality, and cultural values would be categorized as
Individual characteristics
Which of the following is the best description of the contribution of economics to the field organizational behavior (OB)?
It helps explain motivation, learning and decision making
According to the integrative model of organizational behavior, OB researchers are interested in which of the following individual outcomes?
Job performance, organizational commitment
The use of statistical methods to combine the results of several individual but similar studies is known as
Meta-Analysis
Tyrone has been a sales manager for many years, and his staff has always reached or exceeded quota, so he is confident that he has good leadership skills. Which of the following bases for knowledge does Tyrone use to assess his leadership skills?
Method of Experience
Shawna instinctively believes that most people have an inherent tendency to avoid work. She believes the only way they'll do their jobs is if she "rides herd" over them all day long. Which method of knowledge does Shawna use in developing her management style?
Method of Intuition
In order to test market acceptance of the company's new product, Marketing Manager Francesca has conducted a number of focus group interviews and has also had an independent firm conduct several market surveys. Which basis for knowledge is Francesca relying upon?
Method of Science
A correlation of 0 between two variables suggests which of the following?
No correlation
The field of study devoted to understanding, explaining, and improving the attitudes and behaviors of individuals and groups in organizations is known as
Organizational Behavior
The organizational mechanism that reflects how units within an organization link to and communicate with other units is called ____
Organizational Structure
According to the integrative model of organizational behavior, which of the following would be categorized as organizational mechanisms that contribute to individual mechanisms? (Check all that apply.)
Organizational Structure, Organizational Culture
Individual characteristics that improve individual mechanisms, such as job satisfaction and motivation, include which of the following?
Personality, Cultural Values, Ability
Which of the following perspectives argues that organizational resources that are valuable, rare, and inimitable can lead to the creation of competitive advantage and an increase in the bottom-line profitability of the organization?
Resource-based view
The premise that 12% or less of organizations will sustain and increase profitability by emphasizing effective management practices is referred to as
Rule of One-Eighth
The basic premise of evidence-based management is that ______ should be the basis for management decisions and organizational practices.
Scientific Findings
Which discipline has contributed research on satisfaction, emotions, and team processes to the field of organizational behavior (OB)?
Social Psychology
The individual mechanism that deals with workers' psychological reactions to overtaxing job demands is referred to as
Stress
Which group mechanism describes the creation and composition of teams?
Team characteristics and diversity
The group mechanism that describes team behavior, including conflict and unity, is known as
Team processes and communication
True or false: The basic premise of the Rule of One-Eighth is that effective management of organizational behavior requires both a belief that several different practices are critical, as well as a long-term commitment to continually improve those practices.
True
Ernesto is studying ways to improve the task performance of his company's employees and writes a report in which he states that "employee motivation will be positively correlated with the implementation of performance-based reward systems." This statement is an example of a(n)
hypothesis
A ______ takes all of the correlations found in studies of a particular relationship and calculates a weighted average of them.
meta analysis
According to the resource-based view, people within an organization create resources such as culture, teamwork, trust, and reputation. These resources are referred to as ______ resources.
socially complex