CIS Chapter 11

​________ algorithms were inspired by biological systems that examine optimal solutions for a given problem based on big data. A. Genetic B. Fuzzy logic C. Internet D. Augmented reality E. ​3D-modeling

A. Genetic

________ represents an​ organization's business processes that are designed to​ create, store,​ transfer, and apply knowledge. A. Knowledge management B. Application sciences C. Feedback loop modeling D. Dissemination nation E. Electronic commerce

A. Knowledge management

​________ systems are used by both organizations and universities to​ manage, deliver, and assess learning and training content. A. Learning management B. Database C. Training D. Security E. Database management

A. Learning management

Knowledge management​ ________ the ability of the organization to learn from its environment. A. increases B. interferes with C. distorts D. hampers E. skews

A. increases

A scientist who works to create information for organizations is considered​ a(n) ________ worker. A. knowledge B. chain C. database D. unskilled E. production

A. knowledge

​________ is the study of how computers can potentially improve without human programming. A. Intelligent agents B. Machine learning C. Intranet D. Enterprise engineering E. Fuzzy logic

B. Machine learning

​A(n) ________ network learns from identifying patterns in large datasets. A. augmented B. neural C. wide area D. 3D E. local area

B. neural

​A(n) ________ is a major type of KM that​ collects, stores, and disseminates digital content and knowledge. A. feedback B. ​enterprise-wide KMS C. competitive advantage D. intelligent technique model E. knowledge work system

B. ​enterprise-wide KMS

How is a knowledge asset different from a physical​ one? A. There is no difference because a physical asset contains a knowledge asset. B. Knowledge is a tangible asset that depreciates over time. C. Knowledge is not subject to the law of diminishing returns as physical assets are. D. Knowledge cannot be sold. E. The value of knowledge decreases as more people share it via their communities of practice

C. Knowledge is not subject to the law of diminishing returns as physical assets are.

​A(n) ________ system is a​ decision-making tool that follows a series of​ IF-THEN-ELSE rules. A. operations B. decision C. expert D. business E. logical

C. expert

To transform information into​ ________, a firm must expend additional resources to discover​ patterns, rules, and contexts. A. data B. feedback C. knowledge D. clients E. content

C. knowledge

​A(n) ________ is a major type of KM which includes specialized workstations that enable​ scientists, engineers, and other knowledge workers to create and discover new knowledge. A. ​enterprise-wide KMS B. competitive advantage C. knowledge work systems D. intelligent technique E. feedback

C. knowledge work systems

The knowledge management value chain begins with the​ ________. A. pull notification triggers B. distribution of dividends C. procurement of knowledge D. report of storage capacity E. push notification triggers

C. procurement of knowledge

Information in​ folders, messages,​ memos, proposals,​ emails, graphics, electronic slide​ presentations, and even videos created in different formats and stored in many locations is considered​ ________ knowledge. A. explicit B. basic C. unstructured D. structured E. advanced

C. unstructured

Storing past experiences in the form of cases is a KM method called​ ________. A. knowledge approach​ (KA) B. ​case-based approach​ (CBA) C. ​case-based reasoning​ (CBR) D. knowledge reasoning​ (KR) E. ​knowledge-based reasoning​ (KBR)

C. ​case-based reasoning​ (CBR)

A massive online course available to the general public is called a​ ________ . A. technology system B. learning management system C. training system D. MOOC E. content management system

D. MOOC

​________ is the collective and individual experience applied to solving problems. A. Content B. Knowledge C. Data D. Wisdom E. Feedback

D. Wisdom

Organizational learning is the result of knowledge​ ________. A. dissemination B. scenarios C. storage D. application E. acquisition

D. application

A​ ________ is an informal social network of professionals and employees within and outside the firm who have similar​ work-related activities and interests. A. knowledge loop B. community for social justice C. community of data D. community of practice E. knowledge creation circle

D. community of practice

​A(n) ________ is a major type of KM which provides tools for discovering patterns and applying knowledge to discrete decisions. A. ​enterprise-wide KMS B. competitive advantage C. feedback D. intelligent technique E. knowledge work systems

D. intelligent technique

Neural networks​ ________ to distinguish between valid and fraudulent credit purchases. A. delete extraneous information B. retain extraneous data C. create an Intranet D. learn from patterns in data E. use the Internet

D. learn from patterns in data

​________ allows scientists the ability to create graphical renditions of DNA. A. XML B. HTML C. Business intelligence D. Data modeling E. Augmented reality

E. Augmented reality

​________ allows for the automated creation of designs using advanced graphics software. A. CIB B. CAV C. AIB D. TIO E. CAD

E. CAD

The use of computers​ (hardware and​ software) to emulate human behavior is called​ ________. A. information intelligence​ (II) B. data intelligence​ (DI) C. information systems​ (IS) D. information technology​ (IT) E. artificial intelligence​ (AI)

E. artificial intelligence​ (AI)

The iPhone voice Siri is a type of​ ________. A. intelligent arm B. bot C. instructional scope D. intelligent scope E. intelligent agent

E. intelligent agent