CIS Exam 2 SB

At the ______ level, managers develop overall business strategies, goals, and objectives as part of the company's strategic plan.

strategic

A method of sending audio and video files over the Internet

streaming

What is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred?

streaming

______ is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred.

streaming

Real Simple ________ is a web format used to publish frequently updated works, such as blogs, news headlines, audio, and video, in a standardized format.

syndication

Specific keywords or phrases incorporated into website content for means of classification or taxonomy

tags

High-level programming languages, such as C+ and Java

third generation

The ______ phase establishes descriptions of the desired features and operations of the system, including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

to design

______ computing offers a pay-per-use revenue model similar to a metered service such as gas or electricity.

utility

What offers a pay-per-use revenue model similar to a metered service such as gas or electricity?

utility computing

symptoms of ergot poisoning

vomiting convulsive twitching hallucinations death

A(n) ______ is a system weakness, such as a password that is never changed or a system left on while an employee goes to lunch, that can be exploited by a threat.

vulnerability

A(n) ______ site is a separate facility with computer equipment that requires installation and configuration.

warm

The ______ methodology is a sequence of phases in which the output of each phase becomes the input for the next.

waterfall

______ AI machines can still make their own decisions based on reasoning and past sets of data.

weak

What is a locally stored URL or the address of a file or Internet page saved as a shortcut?

website bookmark

A(n) ______ management system supports the capturing, organization, and dissemination of knowledge (i.e., know-how) throughout an organization.

Knowledge

What involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions?

Knowledge management

Wireless ______ is a local area network that uses radio signals to transmit and receive data over distances of a few hundred feet.

LAN

What is an old system that is fast approaching or beyond the end of its useful life with in an organization?

Legacy system

Measures how well a solution can be implemented within existing legal and contractual obligations

Legal feasibility

Which of the following is a challenge to outsourcing?

Length of contract

grow on a wide variety of materials: soils, tree trunks & branches, leaves, rocks, fences, roofs, walls, & in water, etc.

Lichen

Enables computers to both understand concepts in the environment, and also to learn.

Machine learning

What is a type of artificial intelligence that enables computers to both understand concepts in the environment, and also to learn?

Machine learning

The system quickly transforms to support environmental changes.

Maintainability

What refers to how quickly a system can transform to support environmental changes?

Maintainability

______ is a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable.

Makerspace

Select three common uses of GIS in a business.

Mapping quantities Sending information alerts Finding what is nearby

What are WYSIWYG tools, or what You See Is What You Get tools?

Mashup editors

What is the ability of an organization to tailor its products or services to the customers' specifications?

Mass customization

______ management includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing.

Materials

What occurs when there is a problem with the data collected that skews the data in one direction?

Measurement bias

A large computer network usually spanning a city.

Metropolitan Area Network (MAN)

Select three characteristics of managerial decisions.

Middle management and director employee types Short term, daily, monthly, and yearly time frames Semistructured, ad hoc reporting decision types

What includes several different types of software that sit between and provide connectivity for two or more software applications.?

Middleware

______ includes several different types of software that sit between and provide connectivity for two or more software applications.

Middleware

What remotely controls smartphones and tablets, ensuring data security?

Mobile Device Management

______ Law refers to the computer chip performance per dollar doubles every 18 months.

Moore's

What refers to the computer chip performance per dollar doubles every 18 months?

Moore's Law

Plants do not ______, they are ________

Move; immobile

Customers share pooled computing resources

Multi-tenancy

What occurs in the cloud and means that a single instance of a system serves multiple customers?

Multi-tenancy

Multiple transmitters and receivers allowing them to send and receive greater amounts of data than traditional networking devices

Multiple-in/multiple-out technology

What is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome?

Mutation

________ is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure) of the outcome.

Mutation

____________ fungi live in & around the roots of plants, taking some of the energy the plants make from photosynthesis

Mychorrizal

Select three interactivity measurements.

Number of pages viewed Time spent viewing the ad Number of repeat visits to an ad

Endophytes use a plant as a host, taking ______ from it

Nutrients

What includes a server at a physical location using an internal network for internal access and firewalls for remote users' access?

On-premise system

At what level do employees develop, control, and maintain core business activities required to run the day-to-day operation?

Operational level

______ analytics finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.

Optimization

_________ analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints.

Optimization

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

Outsourcing

______ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

Outsourcing

What occurs when a machine learning model matches the training data so closely that the model fails to make correct predictions on new data?

Overfitting

Generates revenue each time a user clicks on a link that takes the user directly to an online agent waiting for a call.

Pay-per-call

Generates revenue each time a website visitor is converted to a customer.

Pay-per-conversion

What measures how quickly a system performs a process or transaction?

Performance

______ measures how quickly a system performs a process or transaction.

Performance

Provide communication over a short distance that is intended for use with devices that are owned and operated by a single user.

Personal Area Networks (PAN)

Select the four wireless communication network categories.

Personal area networks Wireless wide area networks Wireless metropolitan area networks Wireless local area networks

What occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person, say by tailoring its website to individuals or groups based on profile information, demographics, or prior transactions?

Personalization

______ computing is the growing trend of embedding computer capabilities into everyday objects to make them effectively communicate and perform useful tasks in a way that minimizes the end user's need to interact with computers as computers.

Pervasive

What is the growing trend of embedding computer capabilities into everyday objects to make them effectively communicate and perform useful tasks in a way that minimizes the end user's need to interact with computers as computers?

Pervasive computing

Fungi take some of the energy made from ___________

Photosynthesis

process of capturing sunlight & storing it as energy in a sugar molecule

Photosynthesis

Why is ebusiness able to take advantage of the long tail?

Physical stores are limited by shelf space

Select the three characteristics of online transactional processing.

Processes the information according to defined business rules Updates existing information to reflect the new information Stores the information

Purchasing of goods and services to meet the needs of the supply chain.

Procurement

______ is the purchasing of goods and services to meet the needs of the supply chain.

Procurement

______ and materials management ERP components handle production planning and execution tasks such as demand forecasting, production scheduling, job cost accounting, and quality control.

Production

Which of the following are core ERP components?

Production and Materials Management , Accounting and Finance, Human Resources

What type of structure is represented by a typical organization, displaying the fact that different levels require different types of information to assist in decision making, problem solving, and opportunity capturing?

Pyramid

Select the four categories of BI benefits.

Quantifiable benefits Indirectly quantifiable benefits Unpredictable benefits Intangible benefits

______ Pi is a low cost, credit-card sized computer that plugs into a computer monitor or TV and uses a standard keyboard and mouse.

Raspberry

What is a low cost, credit card-sized computer that plugs into a computer monitor or TV and uses a standard keyboard and mouse?

Raspberry PI

Provides a framework for breaking down the development of software into four gates

Rational Unified Process (RUP)

Select three agile MIS infrastructure components.

Scalability Accessibility Usability

Measures the project time frame to ensure it can be completed on time

Schedule feasibility

What is the tendency to permit changes that exceed a project's scope and may wreak havoc on the schedule, work quality, and budget?

Scope creep

Which of the following represents a coder adding twenty new features to a project?

Scope creep

occurs when the scope increases.

Scope creep

What is a list of additional ideas or bells and whistles proposed during a project?

Scope creep parking lot

In developing a website, a(n) ___________ language is a programming method that provides interactive modules to the website.

Scripting

Uses small teams to produce small pieces of deliverable software using sprints, or 30-day intervals, to achieve an appointed goal.

Scrum

What uses small teams to produce small pieces of software using a series of "sprints," or 30-day intervals, to achieve an appointed goal?

Scrum methodology

What combines art along with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking?

Search Engine Optimization

Combines art along with science to determine how to make U R Ls more attractive to search engines resulting in higher search engine ranking

Search engine optimization

______ hypertext transfer protocol is a combination of HTTP and SSL to provide encryption and secure identification of an Internet server.

Secure

What implies that each customer or tenant must purchase and maintain an individual system?

Single-tenancy

What is the amount of time an activity may be delayed without delaying a succeeding activity or the project finish date?

Slack

What is the ability to look at information from different perspectives?

Slice-and-dice

______ and finance ERP components manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.

Software

What delivers applications over the cloud using a pay-per-use revenue model?

Software as a Service

What modifies existing software according to the business's or user's requirements?

Software customization

What modifies software to meet specific user or business requirements?

Software customization

What is a disciplined approach for constructing information systems through the use of common methods, techniques, or tools?

Software engineering

Select two accurate statements in relation to MIS infrastructure.

Software is the set of instructions the hardware executes to carry out specific tasks. Hardware consists of the physical devices associated with a computer system.

Detail every solution possible, including ideas that seem farfetched.

Solution generation

Evaluate solutions in terms of feasibility (can it be completed?), suitability (is it a permanent or a temporary fix?), and acceptability (can all participants form a consensus?).

Solution test

______ documents are the original transaction record.

Source

There are three key security considerations to keep in mind as you enter the wireless world:

Start with the right equipment. Make security an ongoing process, not a one-time event. Understand that not all threats are purposeful

Periodic reviews of actual performance versus expected performance

Status report

Business focus is to achieve long-term organizational goals. Time frame for analysis is months to years.

Strategic BI

Helps with planning and results in marketing campaign

Strategic BI

What involves higher level issues concerned with the overall direction of the organization; these decisions define the organization's overall goals and aspirations for the future?

Strategic decisions

At what level do managers develop overall business strategies, goals, and objectives as part of the company's strategic plan?

Strategic level

What describes the production, management, use, and disposal of technology in a way that minimizes damage to the environment?

Sustainability or green MIS

Select two terms describing the production, management, use, and disposal of technology in a way that minimizes damage to the environment

Sustainable MIS Green MIS

What identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption?

Sustainable MIS infrastructure

What produces an improved product customers are eager to buy, such as a faster car or larger hard drive?

Sustaining technology

Some fungi interact with other living things to form ________ relationships

Symbiotic

Verify that the units or pieces of code function correctly when integrated

System testing

What is the overall process for developing information systems, from planning and analysis through implementation and maintenance?

Systems Development Life Cycle

The ability to present the resources of a single computer as if it is a collection of separate computers, each with its own virtual CPUs, network interfaces, storage, and operating systems.

Systen virtualization

What provides the technical foundation for the public Internet as well as for large numbers of private networks?

TCP/IP

______ (use the acronym) provides the technical foundation for the public Internet as well as for large numbers of private networks.

TCP/IP

______ knowledge is the knowledge contained in people's heads.

Tacit

Knowledge contained in people's heads.

Tacit knowledge

What is the knowledge contained in people's heads?

Tacit knowledge

Business focus is to conduct short-term analysis to achieve strategic goals. Time frame for analysis is day(s) to weeks to months.

Tactical BI

Helps with daily analysis and results in refined campaign

Tactical BI

A microchip holds data, in this case an electronic product code, as a set of numbers unique to an item.

Tag

Select two items a disaster recovery cost curve charts.

The cost to the company of the unavailability of information and technology The cost to the company of recovering from a disaster over time.

Select the three variables included in the triple constraint.

Time Scope Resources

Select the three correct criteria for SMART objective creation.

Time Frame Specific Realistic

What is the basic business system that serves the operational level (analysts) and assists in making structured decisions?

Transaction processing system

______ information encompasses all raw facts contained within a single process and its purpose is to support daily operational tasks.

Transactional

What provides the technical foundation for the public Internet as well as for large numbers of private networks?

Transmission Control Protocol/Internet Protocol (TCP/IP)

What focuses on the efficient movement of products through effective transportation management by evaluating multiple transportation modes, carriers, routes, shipping strategies, and support to find the lowest cost combination?

Transportation and logistics optimization

True or false: An ezine is a magazine published only in electronic form on a computer network.

True

True or false: Cloud computing offers new ways to store, access, process, and analyze information and connect people andresources from any location in the world where an Internet connection is available. For this reason cloud computing offers greater sustainability.

True

True or false: Managers need to continuously monitor projects to measure their success. If a project is failing, the manager must cancel the project and save the company any further project costs. Canceling a project is not necessarily a failure as much as it is successful resource management as it frees resources that can be used on other projects that are more valuable to the firm.

True

True or false: One of the biggest benefits of ebusiness is a reduction in costs including communication costs, travel costs, and start-up costs.

True

True or false: Software as a Service delivers applications over the cloud using a pay-per-use revenue model.

True

______-pair cable refers to a type of cable composed of four (or more) copper wires twisted around each other within a plastic sheath.

Twisted

What refers to a type of cable composed of four (or more) copper wires twisted around each other within a plastic sheath?

Twisted pair cable

What is a system called when it is not operating and cannot be used?

Unavailable

Select the five primary reasons that could make a project fail.

Unclear or missing business requirements Balance of the triple constraints Skipped SDLC phases Changing technology The cost of finding errors

Primary reasons for project failure.

Unclear or missing business requirements. Skipping SDPrimary reasons for project failure. LC phases.

What occurs when a machine learning model has poor predictive abilities because it did not learn the complexity in the training data?

Underfitting

______ occurs when a machine learning model has poor predictive abilities because it did not learn the complexity in the training data.

Underfitting

What is the address of a file or resource on the web such as www.apple.com?

Universal Resource Locator (URL)

Select two reasons why ebusiness has expanded global reach.

Unlimited customers Unlimited size

What are decisions that occur in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

Unstructured

Select two terms for content created and updated by many users for many users.

User-contributed content User-generated content

What is a mathematical property of an algorithm?

Variance bias

_______ workplace is a work environment that is not located in any one physical space.

Virtual

What is a work environment that is not located in any one physical space?

Virtual workplace

What is a system weakness, such as a password that is never changed or a system left on while an employee goes to lunch, that can be exploited by a threat?

Vulnerability

What is an encryption algorithm designed to protect wireless transmission data?

WEP

What is a wireless security protocol to protect Wi-Fi networks?

WPA

Wi-Fi ______ (please use the acronym) is a wireless security protocol to protect Wi-Fi networks.

WPA

What is a wide area network that uses radio signals to transmit and receive data?

WWAN

The practice of tagging pavement with codes displaying where Wi-Fi access is available.

War chalking

Based on "intelligent" Web applications using natural language processing, machine-based learning and reasoning, and intelligence applications.

Web 3.0

Select two terms that blends videoconferencing with document sharing and allows the user to deliver a presentation over the web to a group of geographically dispersed participants.

Web conferencing Webinar

Uses clickstream data to determine the effectiveness of the site as a channel-to-market.

Website business analytics

Uses clickstream data to determine the efficiency of the site for the users and operates at the server level.

Website traffic analysis

________-if analysis checks the impact of a change in a variable or assumption on the model.

What

Where on a disaster recovery cost curve is the optimal place to operate in terms of cost and time?

Where the curve between time from disaster to recovery and costs intersect.

What is a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves?

Wi-Fi

Includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a Wi-Fi signal.

Wi-Fi infrastructure

What includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles, along with additional equipment required to send out a Wi-Fi signal?

Wi-Fi infrastructure

What is a communications technology aimed at providing high-speed wireless data over metropolitan area networks?

WiMAX

______ (acronym) is a communications technology aimed at providing high-speed wireless data over metropolitan area networks.

WiMAX

What spans a large geographic area, such as a state, province, or country?

Wide Area Network

Spans a large geographic area such as a state, province, or country.

Wide Area Network (WAN)

Select three Business 2.0 communication and collaboration tools.

Wiki Blog Mashup

A means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves.

Wireless Fidelity (Wi-Fi)

A local area network that uses radio signals to transmit and receive data over distances of a few hundred feet.

Wireless LAN (WLAN)

What is a local area network that uses radio signals to transmit and receive data over distances of a few hundred feet?

Wireless LAN (WLAN)

What is a metropolitan area network that uses radio signals to transmit and receive data?

Wireless MAN

A metropolitan area network that uses radio signals to transmit and receive data.

Wireless MAN (WMAN)

A wide area network that uses radio signals to transmit and receive data

Wireless WAN (WWAN)

A wide area network that uses radio signals to transmit and receive data.

Wireless WAN (WWAN)

What provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called HTML?

World Wide Web

A scope creep parking lot is a list of ______ ideas or bells and whistles proposed during a project.

additional

What allow a business to generate commissions or referral fees when a customer visiting its website clicks a link to another merchant's website?

affiliate program

A(n) ______ methodology aims for customer satisfaction through early and continuous delivery of useful software components developed by an iterative process using the bare minimum requirements.

agile

Assess if the entire system meets the design requirements of the users

alpha testing

Online ______ processing is the manipulation of information to create business intelligence in support of strategic decision making.

analytical

Data ______ occurs when adding additional training examples by transforming existing examples.

augmentation

Market ______ analysis evaluates such items as websites and checkout scanner information to detect customers' buying behavior and predict future behavior by identifying affinities among customers' choices of products and services.

basket

Bandwidth is measured in terms of ______ rate, the number of bits transferred or received per unit of time.

bit

The number of bits transferred or received per unit of time.

bit rate

A(n) ______ is an online journal that allows users to post their own comments, graphics, and video.

blog

Online journal that allows users to post their own comments, graphics, and video.

blog

A website ____________ is a locally stored URL or the address of a file or Internet page saved as a shortcut.

bookmark

Social __________ allows users to share, organize, search, and manage bookmarks.

bookmarking

Business-to-______ applies to businesses buying from and selling to each other over the Internet.

business

Consumer-to-______ applies to any consumer who sells a product or service to a business on the Internet.

business

What is a plan that details how a company creates, delivers, and generates revenues?

business model

A(n) ______ agent is a person or event that is the catalyst for implementing major changes for a system to meet business changes.

change

What is any proprietary software licensed under exclusive legal right of the copyright holder?

closed source

Source ______ contains instructions written by a programmer specifying the actions to be performed by computer software.

code

A(n) ______ site is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster.

cold

______ cloud serves a specific community with common business models, security requirements, and compliance considerations.

community

____ click fraud is a computer crime in which a competitor or disgruntled employee increases a company's search advertising costs by repeatedly clicking the advertiser's link.

competitve

Human resource ERP ______ track employee information including payroll, benefits, compensation, and performance assessment and ensure compliance with all laws.

components

Direct-to-______ is the ebusiness model where companies build, market, sell, and ship their products themselves, without relying on traditional stores or intermediaries

consumer

A cloud fabric ___________ is an individual who monitors and provisions cloud resources, similar to a server administrator at an individual company.

controller

______ is the process of transferring information from a legacy system to a new system.

conversion

The ______ path is the series of activities that determine the earliest time by which the project can be completed.

critical

What sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet?

crowdfunding

______ sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet.

crowdfunding

Software ________ modifies software to meet specific user or business requirements.

customization

The ______ web is the portion of the Internet that is intentionally hidden from search engines, uses masked IP addresses, and is accessible only with a special web browser.

dark

What is the portion of the Internet that is intentionally hidden from search engines, uses masked IP addresses, and is accessible only with a special web browser?

dark web

Digital ______ track KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs.

dashboards

A (virtual) ______ center is a facility used to house management information systems and associated components, such as telecommunications and storage systems.

data

What illustrates the movement of information between external entities and the processes and data stores within the system?

data flow diagram

Data that is currently being updated, processed, erased, accessed, or read by a system.

data-in-use

What is the large part of the Internet that is inaccessible to conventional search engines?

deep web

A(n) ______ is a logical relationship that exists between the project tasks, or between a project task and a milestone.

dependency

A ___________ recovery plan is a detailed process for recovering information or a system in the event of a catastrophic disaster.

disaster

________ prototyping builds a small-scale representation or working model of the system to ensure it meets the user and business requirements.

discovery

What builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?

discovery prototyping

Sustainable MIS ______ refers to the safe disposal of MIS assets at the end of their life cycle.

disposal

What is a plan that details how a company creates, delivers, and generates revenues specifically on the Internet?

ebusiness model

Mashup _______ are WYSIWYG tools, or what You See Is What You Get tools.

editors

A(n) ______ is a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property.

emergency

What is the amount of energy consumed by business processes and systems?

energy consumption

Recommendation ______ is a data mining algorithm that analyzes a customer's purchases and actions on a website and then uses the data to recommend complementary products.

engine

Software ______ is a disciplined approach for constructing information systems through the use of common methods, techniques, or tools.

engineering

______ is the time remaining before reaching a destination using the present speed and is typically used for navigation applications.

ete

Wireless ___________ is a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves.

fidelity

Programming languages for artificial intelligence and neural networks

fifth generation

A(n) ______ personal computer is built using environment-friendly materials and designed to save energy.

green

______ computing is a collection of computers, often geographically dispersed, that are coordinated to solve a common problem.

grid

What is a collection of computers, often geographically dispersed, that are coordinated to solve a common problem?

grid computing

The best way to support users is to implement a(n) ______ desk or a group of people who respond to users' questions.

help

A graphical display of data using bars of different heights

histogram

What are designated locations where Wi-Fi access points are publicly available?

hotspots

A(n) ______ is an unplanned interruption of a service.

incident

____________ as a Service delivers hardware networking capabilities, including the use of servers, networking, and storage, over the cloud using a pay-per-use revenue model.

infrastructure

A haptic ________ uses technology allowing humans to interact with a computer through bodily sensations and movements.

interface

______ management involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions.

knowledge

A(n) ______ system is an old system that is fast approaching or beyond the end of its useful life within an organization.

legacy

In the ______ phase, the organization performs changes, corrections, additions, and upgrades to ensure the system continues to meet business goals.

maintenance

Which phase does the organization perform changes, corrections, additions, and upgrades to ensure the system continues to meet business goals?

maintenance phase

The ______ movement is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things.

maker

A wireless ______ is a metropolitan area network that uses radio signals to transmit and receive data.

man

Incident ______ is the process responsible for managing how incidents are identified and corrected.

management

What is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges?

methodology

A(n) ______ area network is a large computer network usually spanning a city.

metropolitan

A(n) ______ is a simplified representation or abstraction of reality.

model

______ advertising is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style

native

Disintermediation occurs when a business sells directly to the customer ______ and cuts out the intermediary.

online

______ training runs over the Internet or on a CD or DVD, and employees complete the training on their own time at their own pace.

online

______ is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

outsourcing

______-switching occurs when the sending computer divides a message into a number of efficiently sized units of data called packets, each of which contains the address of the destination computer.

packet

What occurs when the sending computer divides a message into a number of efficiently sized units of data called packets, each of which contains the address of the destination computer?

packet switching

What provides communication for devices owned by a single user that work over a short distance?

pan

Generates revenue each time a user clicks on a link to a retailer's website.

pay-per-click

A(n) ______ rotates data to display alternative presentations of the data.

pivot

What rotates data to display alternative presentations of the data?

pivot

The project ______ is a formal, approved document that manages and controls the entire project.

plan

The ______ phase establishes a high-level plan of the intended project and determines project goals.

planning

Establishes a high-level plan of the intended project and determines project goals.

planning phase

Which phase establishes a high-level plan of the intended project and determines project goals?

planning phase

Discards the legacy system and immediately migrates all users to the new system

plunge implementation

What converts an audio broadcast to a digital music player?

podcasting

A wireless access ______ enables devices to connect to a wireless network to communicate with each other.

point

Operate central website for users to access specialized content and other services.

portals

A(n) ______ is a statement about what will happen or might happen in the future; for example, predicting future sales or employee turnover.

prediction

Emergency ______ ensures a company is ready to respond to an emergency in an organized, timely, and effective manner.

preparedness

What makes system changes to reduce the chance of future system failure?

preventative maintenance

Data ______ is the process of collecting statistics and information about data in an existing source

profilling

Application ______ interface is a set of routines, protocols, and tools for building software applications.

programming

______ web application is a website that looks and behaves as if it is a mobile application but it is just a normal website.

progressive

Temporary activities undertaken to create a unique product or service.

project

What describes the business need (the problem the project will solve) and the justification, requirements, and current boundaries for the project?

project scope

A smaller-scale representation or working model of the users' requirements or a proposed design for an information system. The prototype is an essential part of the analysis phase when using a RAD methodolog.

prototype

In __________ steps are added to the value chain as new players find ways to add value to the business process.

reintermediation

A(n) ______ system is where buyers post feedback on sellers

reputation

______ management is the process of managing changes to the business requirements throughout the project.

requirements

The ______ methodology uses small teams to produce small pieces of software using a series of "sprints," or 30-day intervals, to achieve an appointed goal.

scrum

What evaluates variables that search engines use to determine where a URL appears on the list of search results?

search engine ranking

Assembly language difficult for people to understand

second generation

What is the users' actual signatures indicating they approve all of the business requirements?

sing-off

______-tenancy implies that each customer or tenant must purchase and maintain an individual system.

single

Offer more advanced computing ability and connectivity than basic cell phones.

smart phone

What offers more advanced computing ability and connectivity than basic cell phones?

smartphones

______ (one word) offer more advanced computing ability and connectivity than basic cell phones

smartphones

What is content that is designed to be easy for readers to consume and to share?

snackable content

What represent the interconnection of relationships in a social network?

social graphs

An application that connects people by matching profile information.

social network

Which of the following is an application that connects people by matching profile information?

social network

What describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation, filtering, or search?

social tagging.

Which network is a computer network that relies on the computing power and bandwidth of the participants in the network rather than a centralized server?

peer-to-peer network

A(n) _____ area network provides communication for devices owned by a single user that work over a short distance.

personal

Installs the new system in phases (for example, by department) until it is verified that it works correctly

phased implementation

A type of graph in which a circle is divided into sectors that each represent a proportion of the whole

pie chart

______ access network is a technology that connects individual devices to other parts of a network through radio connections.

radio

Search engine ______ evaluates variables that search engines use to determine where a URL appears on the list of search results.

ranking

Information ______ measures the number of people a firm can communicate with all over the world.

reach

Open ______ refers to any software whose source code is made available free for any third party to review and modify.

source

What is the original transaction record?

source document

A(n) ______ technology produces an improved product customers are eager to buy, such as a faster car or larger hard drive.

sustaining

______ training is held in a classroom environment and led by an instructor.

workshop

Place the phases in the systems development life cycle in the correct order, with the first phase at the top.

1. Planning 2. Analysis 3. Design 4. Development 5. Testing 6. Implementation/Maintenance

What is at the heart of an ERP system?

A central database that collects information

______ uses GPS tracking to track vehicles.

AVL

What is the time from which data are made available to the time when analysis is complete?

Analysis latency

In which phase does the firm analyzes its end-user business requirements and refines project goals into defined functions and operations of the intended system?

Analysis phase

Involves analyzing end-user business requirements and refining project goals into defined functions and operations of the intended system.

Analysis phase

What encompasses all organizational information, and its primary purpose is to support the performance of managerial analysis or semistructured decisions?

Analytical information

What is a set of routines, protocols, and tools for building software applications?

Application Programming Interface

What is the integration of a company's existing management information systems?

Application integration

______ intelligence simulates human thinking and behavior, such as the ability to reason and learn.

Artificial

What simulates human thinking and behavior, such as the ability to reason and learn?

Artificial intelligence

Which form of communication do the message and the response not occur at the same time?

Asynchronous communication

What sends information entered into a given system automatically to all upstream systems and processes?

Backward integration

______ is the maximum amount of data that can pass from one point to another in a unit of time.

Bandwidth

What does fuzzy logic assign as values to vague or ambiguous information?

Between 0 and 1

Sales, marketing, and customer service

CRM

______ data can observe the exact pattern of a consumer's navigation through a site.

Clickstream

What is cable that can carry a wide range of frequencies with low signal loss?

Coaxial cable

A separate facility that does not have any computer equipment, but is a place where employees can move after a disaster.

Cold site

Common E-Business forms:

Content providers infomediaries online marketplaces portals service providers transaction brokers

Select the three structured decisions that are almost repetitive in nature and affect short-term business strategies.

Creating employee staffing schedules Creating weekly production schedules Reordering inventory

What refers to the wisdom of the crowd?

Crowdsourcing

Foundation for data-directed decision making

Data

______ latency is the time duration to make data ready for analysis (i.e., the time for extracting, transforming, and cleansing the data) and loading the data into the database.

Data

What is the time it takes a human to comprehend the analytic result and determine an appropriate action?

Decision latency

Involves taking all of the detailed design documents from the design phase and transforming them into the actual system.

Development phase

What is a detailed process for recovering information or a system in the event of a catastrophic disaster?

Disaster recovery plan

A(n) ______ is an unmanned aircraft that can fly autonomously, or without a human.

Drone

Accounting, finance, logistics, and production

ERP

What is the buying and selling of goods and services over the Internet?

Ecommerce

______ data interchange is a standard format for the electronic exchange of information between supply chain participants.

Electronic

What is a standard format for the electronic exchange of information between supply chain participants?

Electronic data interchange

______ analysis determines values for an unknown continuous variable behavior or estimated future value.

Estimation

What determines values for an unknown continuous variable behavior or estimated future value?

Estimation analysis

What is a physical and data layer technology for LAN networking?

Ethernet

Plants exist nearly ________

Everywhere

What refers to discarded, obsolete, or broken electronic devices?

Ewaste

______ refers to discarded, obsolete, or broken electronic devices.

Ewaste

Knowledge-based assets fall into two categories:

Explicit knowledge tacit knowledge

Not all, but many antibiotics are derived from _____

Fungi

Some ______ are parasitic

Fungi

Some ______ are poisonous

Fungi

Select three examples of analytical information.

Future growth projections Market projections Sales trends

What is a mathematical method of handling imprecise or subjective information?

Fuzzy logic

A(n) ______ stores, views, and analyzes geographic data creating, multidimensional charts or maps.

GIS

What is a simple bar chart that lists project tasks vertically against the project's time frame, listed horizontally?

Gantt chart

What is a coding process in spatial databases that assigns a digital map feature to an attribute that serves as a unique ID (tract number, node number) or classification (soil type, zoning category)?

Geocoding

______ in spatial databases is a coding process that assigns a digital map feature to an attribute that serves as a unique ID (tract number, node number) or classification (soil type, zoning category).

Geocoding

A(n) ______ is a round coin-sized object, is uniquely numbered and hidden in geocache.

Geocoin

______ refers to the level of detail in the model or the decision-making process.

Granularity

What is the "next generation" protocol designed to replace the current version Internet protocol, IP version 4 (IPv4)?

IPv6

Which of the following is an intangible rather than a tangible benefit of a workplace project?

Improved morale

Managers need to analyze large amounts of ______ to make quick business decisions.

Information

What measures the number of people a firm can communicate with all over the world?

Information reach

______ optimization provides visibility across inventory levels throughout the entire supply chain.

Inventory

What is the correlation between the fulfillment of Moore's law, which has helped make electronic devices more affordable, and ewaste?

It has increased ewaste

Which of the following is true of a solid MIS infrastructure?

It optimizes business operations.

Consists of a series of tiny projects.

Iterative development

What is a trigger that enables a project manager to close the project before completion?

Kill switch

___________ are very diverse

Lichens

Select the three primary decision-making challenges facing managers today.

Manager must make decisions quickly Managers need to analyze large amounts of information Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions

______ decisions concern how the organization should achieve the goals and objectives set by its strategy, and they are usually the responsibility of mid-level management.

Managerial

What concerns how the organization should achieve the goals and objectives set by its strategy, and they are usually the responsibility of mid-level management?

Managerial decisions

What evaluates such items as websites and checkout scanner information to detect customers' buying behavior and predict future behavior by identifying affinities among customers' choices of products and services?

Market basket analysis

Select three measurements of bandwidth.

Megabits Gigabits Kilobits

A large computer network usually spanning a city.

Metropolitan area network (MAN)

What is a simplified representation or abstraction of reality?

Model

______ network is a category of AI that attempts to emulate the way the human brain works.

Neural

What is a category of AI that attempts to emulate the way the human brain works?

Neural network

Users can increase storage and processing power as needed

On-demand self-service

What is the capture of transaction and event information using technology to (1) process the information according to defined business rules, (2) store the information, and (3) update existing information to reflect the new information?

Online transaction processing (OLTP)

Helps with immediate actions and results in sales revenue

Operational BI

Forecasts, simulations, ad hoc reports

Output

Select the three types of revenue generation strategies websites can pursue.

Pay-per-click Pay-per-call Pay-per-conversion

List the steps in the decision-making process.

Problem identification data collection solution generation solution test solution selection Solution implementation

What is the purchasing of goods and services to meet the needs of the supply chain?

Procurement

What is a monitoring dashboard that uses red, yellow, and green color coding to indicate the status of each project task?

Project spotlight chart

Individuals and organizations actively involved in the project or whose interests might be affected as a result of project execution or project completion.

Project stakeholder

What is a modern design approach where the designers and system users use an iterative approach to building the system?

Prototyping

______ is a modern design approach where the designers and system users use an iterative approach to building the system.

Prototyping

Select the three types of data mining modeling techniques for prediction.

Regression model Optimization model Forecasting model

______ learning is the training of machine learning models to make a sequence of decisions.

Reinforcement

______ bias is a problem with using incorrect training data to the train the machine.

Sample

What is a problem with using incorrect training data to the train the machine?

Sample bias

What is a standard security technology for establishing an encrypted link between a web server and a browser, ensuring that all data passed between them remain private?

Secure Sockets Layer

A combination of HTTP and SSL to provide encryption and secure identification of an Internet server.

Secure hypertext transfer protocol (SHTTP or HTTPS)

A component of Web 2.0 that describes things in a way that computers can understand.

Semantic Web

What is a component of Web 3.0 that describes things in a way that computers can understand?

Semantic Web

___________ -passive RFID tags use a battery to run the microchip's circuitry, but communicate by drawing power from the RFID reader.

Semi

Uses a battery to run the microchip's circuitry, but communicate by drawing power from the R F I D reader.

Semi passive R F I D tag

What uses a battery to run the microchip's circuitry, but communicate by drawing power from the RFID reader?

Semi-passive RFID tags

______ analysis is a special case of what-if analysis and includes the study of the impact on other variables when one variable is changed repeatedly.

Sensitivity

What is a special case of what-if analysis and includes the study of the impact on other variables when one variable is changed repeatedly?

Sensitivity analysis

What is a computer dedicated to providing information in response to requests?

Server

Combines the physical resources, such as servers, processors, and operating systems, from the applications.

Server virtualization

What measures how quickly a third party can change a system to ensure it meets user needs and the terms of any contracts, including agreed levels of reliability, maintainability, or availability?

Serviceability

______ is how quickly a third party can change a system to ensure it meets user needs and the terms of any contracts, including agreed levels of reliability, maintainability, or availability.

Serviceability

Select three characteristics of managerial decisions.

Short term, daily, monthly, and yearly time frames Middle management and director employee types Semistructured, ad hoc reporting decision types

Which of the following are functions that administrator access can perform?

Shutting down entire systems Deleting accounts Resetting passwords

What delivers electricity using two-way digital technology. It is meant to solve the problem of the world's outdated electrical grid, making it more efficient and reliable by adding the ability to remotely monitor, analyze, and control the transmission of power?

Smart grid

______ content is content that is designed to be easy for readers to consume and to share.

Snackable

What allows users to share, organize, search, and manage bookmarks?

Social bookmarking

What maps group contacts (personal and professional) identifying who knows each other and who works together?

Social networking analysis

Offers applications on a pay-per-use basis

Software as a Service

Training a model from input data and its corresponding labels.

Supervised machine learning

What are the three types of machine learning?

Supervised machine learning Transfer machine learning Unsupervised machine learning

Select the four business continuity planning focus areas.

Technology recovery strategies Business impact analysis Disaster recovery plan Emergency notification systems

______ systems enable the transmission of data over public or private networks

Telecommunication

What enables the transmission of data over public or private networks?

Telecommunication system

What is a remote-controlled, wheeled device with a display to enable video chat and videoconferencing?

Telepresence robot

What details the steps the system must perform along with the expected result of each step?

Test conditions

What discusses how established companies can take advantage of disruptive technologies without hindering existing relationships with customers, partners, and stakeholders?

The Innovator's Dilemma

What occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain?

The bullwhip effect

What describes niche-market ebusiness strategies that capture the tail of a typical sales curve?

The long tail

True or false: The Internet and the World Wide Web are not synonymous. The WWW is just one part of the Internet, and its primary use is to correlate and disseminate information. The Internet includes the WWW and also other forms of communication systems such as email.

True

True or false: The graphical user interface (GUI) is commonly way of interacting with an an information system.

True

True or false: The relationship among the triple constraint variables is such that if any one changes, at least oneother is likely to be affected.

True

______ produces graphical displays of patterns and complex relationships in large amounts of data.

Visualization

What uses IP technology to transmit telephone calls?

Voice over IP

Which DDS analysis technique checks the impact of a single change in a variable or assumption on the model?

What-if analysis

______ provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called HTML.

World Wide Web

A communications technology aimed at providing high-speed wireless data over metropolitan area networks.

Worldwide Interoperability for Microwave Access (WiMAX)

What is an entity that is participating with ill intentions?

a bad actor

A(n) ______ is the smallest element of data and has a value of either 0 or 1.

a bit

The smallest element of data and has a value of either 0 or 1.

a bit

What is the smallest element of data and has a value of either 0 or 1?

a bit

GIS map ______ links business assets to a centralized system where they can be tracked and monitored over time.

automation

Plants are _______

autotrophic

A ______ is an exact copy of a system's information.

backup

A(n) ______ actor is an entity that is participating with ill intentions.

bad

The maximum amount of data that can pass from one point to another in a unit of time.

bandwidth

What is the maximum amount of data that can pass from one point to another in a unit of time?

bandwidth

A chart or graph that presents grouped data with rectangular bars with lengths proportional to the values they they represent

bar chart

The medium to connect all of the computers.

cable

Business-to-______ applies to any business that sells its products or services directly to consumers online.

consumer

______ ERP components are the traditional components included in most ERP systems and primarily focus on internal operations.

core

Mass ______ is the ability of an organization to tailor its products or services to the customers' specifications.

customization

A(n) ______ anthropologist is an individual who studies the interaction between humans and technology, observing how technology can shape humans' lives.

cyborg

A(n) ______ flow diagram illustrates the movement of information between external entities and the processes and data stores within the system.

data

What is a facility used to house management information systems and associated components, such as telecommunications and storage systems?

data center

Mobile ______ management remotely controls smartphones and tablets, ensuring data security.

device

A(n) ______ supply chain fully capitalizes on connectivity, system integration, and the information-producing capabilities of smart devices.

digital

Podcasting converts an audio broadcast to a ______ music player.

digital

A worldwide gap giving advantage to those with access to technology.

digital divide

Process of identifying new patterns, trends, and insights

discovery

Forward integration sends information entered into a given system automatically to all ______ systems and processes.

downstream

War ______ is deliberately searching for Wi-Fi signals while driving by in a vehicle.

driving

_____ scaling means the MIS infrastructure can be automatically scaled up or down based on needed requirements

dynamic

What means the MIS infrastructure can be automatically scaled up or down based on needed requirement?

dynamic scaling

A plan that details how a company creates, delivers, and generates revenues on the internet

ebusiness model

A search ______ is website software that finds other pages based on keyword matching similar to Google.

engine

What is the time of day of an expected arrival at a certain destination and is typically used for navigation applications?

estimated time of arrival

A(n) ______ information system is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation,and insight.

executive

______ knowledge consists of anything that can be documented, archived, and codified, often with the help of MIS

explicit

What consists of anything that can be documented, archived, and codified, often with the help of MIS?

explicit knowledge

A(n) _____ is a magazine published only in electronic form on a computer network.

ezine

The cloud ___________ is the software that makes possible the benefits of cloud computing, such as multi-tenancy.

fabric

A technology ______ occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage.

failure

The application of big data analytics to smaller data sets in near real or real time in order to solve a problem or create business value.

fast data

Affinity ______ analysis reveals the relationship between variables along with the nature and frequency of the relationships.

grouping

Involves placing the system into production so users can begin to perform actual business operations with it.

implementation phase

Time sheets, wage rates, employee benefits

input

______ consumerization is the blending of personal and business use of technology devices and applications.

it

______ development consists of a series of tiny projects. It has become the foundation of multiple agile methodologies.

iterative

______ switch is a trigger that enables a project manager to close the project before completion.

kill

__________ represents a north/south measurement of position.

latitude

Connects a group of computers in close proximity, such as in an office building, school, or home

local area network (LAN)

A heat ______ is a two-dimensional representation of data in which values are represented by colors.

map

Coaxial, twisted-pair, fiber-optic

media

______ -tenancy in the cloud means that a single instance of a system serves multiple customers.

multi

A social ______ is an application that connects people by matching profile information.

network

What consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system?

open system

At the ______ level, employees develop, control, and maintain core business activities required to run the day-to-day operations.

operational

Search engine ______ combines art along with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking.

optimization

Generating payroll reports, creating paychecks

output

A process that builds—layer by layer in an additive process- a three dimensional solid object from a digital model.

3D-Printing

A service that brings wireless broadband to mobile phones.

3g

When plants settled on land ~_______ million years ago the landscape changed dramatically

475

______ printing is additive manufacturing that prints objects capable of transformation and self-assembly.

4D

What is additive manufacturing that prints objects capable of transformation and self-assembly?

4D printing

The RFID ____________ is a device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds.

Accelerometer

What is a device that can measure the force of acceleration, whether caused by gravity or by movement?

Accelerometer

______ is a device that can measure the force of acceleration, whether caused by gravity or by movement.

Accelerometer

What is the computer or network device that serves as an interface between devices and the network?

Access Point

What refers to the varying levels that define what a user can access, view, or perform when operating a system?

Accessibility

______ refers to the varying levels that define what a user can access, view, or perform when operating a system.

Accessibility

______ and finance ERP components manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management.

Accounting

Select the three common core ERP components focusing on internal operation.

Accounting and finance Human resources Production and materials management

What manages accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management?

Accounting and finance ERP components

Contains a transmitter and a power source (typically a battery)

Active RFID tag

Which is difficult to quantify or measure?

An intangible benefit

______ latency is the time from which data are made available to the time when analysis is complete.

Analysis

Select the three characteristics of operational decisions.

Analysts and staff employee types Structured, recurring, repetitive decision types Short term and day-to-day operational time frames

______ information encompasses all organizational information, and its primary purpose is to support the performance of managerial analysis or semistructured decisions.

Analytical

fungi provides an __________ and ________

Anchor; protection

______ integration is the integration of a company's existing management information systems.

Application

______ tracking occurs when a company places active or semi-passive RFID tags on expensive products or assets to gather data on the items' location with little or no manual intervention.

Asset

Occurs when a company places active or semi-passive R F I D tags on expensive products or assets to gather data on the items' location with little or no manual intervention.

Asset tracking

What occurs when a company places active or semi-passive RFID tags on expensive products or assets to gather data on the items' location with little or no manual intervention?

Asset tracking

Represents the loss of a network signal strength measured in decibels (dBs) and occurs because the transmissions gradually dissipate in strength over longer distances or because of radio interference or physical obstructions such as walls.

Attenuation

What uses GPS tracking to track vehicles?

Automatic Vehicle Location

Uses G P S tracking to track vehicles

Automatic vehicle location (A V L)

The system is operational during different time frames.

Availability

What term is used to describe the time frames when a system is operational?

Availability

______ refers to the time frames when the system is operational.

Availability

Applies to businesses buying from and selling to each other over the Internet.

B2B

Applies to any business that sells its products or services directly to consumers online.

B2C

What applies to any business that sells its products or services directly to consumers online?

B2C

What is an exact copy of a system's information?

Backup

Select three information MIS infrastructure components.

Backup Disaster recovery Business continuity planning

______ integration sends information entered into a given system automatically to all upstream systems and processes.

Backward

What is bandwidth measured in terms of?

Bit rate

What is a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices?

Bluetooth

Wireless PAN technology that transmits signals over short distances between cell phones, computers, and other devices.

Bluetooth

______ is a wireless PAN technology that transmits signals over short distances among cell phones, computers, and other devices.

Bluetooth

What is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted?

Brainstorming

______ is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted.

Brainstorming

Three M D M Policies:

Bring Your Own Device. Choose Your Own Device. Company-Issued, Personally-Enabled.

Employees use their own device.

Bring your own device

All devices can access data and applications

Broad network access

All devices are connected to a central cable, called the bus or backbone.

Bus

List the three primary elements of an information MIS infrastructure.

Business continuity plan Disaster recovery plan Backup and recovery plan

What details how a company recovers and restores critical business operations and systems after a disaster or extended disruption?

Business continuity planning

Applies to any consumer that sells a product or service to a business over the Internet

C2B

What applies to customers offering goods and services to each other on the Internet?

C2C

What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?

COBIT

______ planning determines future environmental infrastructure requirements to ensure high-quality system performance.

Capacity

What determines future environmental infrastructure requirements to ensure high-quality system performance?

Capacity planning

______ emissions includes the carbon dioxide and carbon monoxide produced by business processes and systems.

Carbon

What is the science and art of making an illustrated map or chart?

Cartography

______ is the science and art of making an illustrated map or chart.

Cartography

__________ reasoning is a method whereby new problems are solved based on the solutions from similar cases solved in the past.

Case-based

War ______ is the practice of tagging pavement with codes displaying where Wi-Fi access is available.

Chalking

Which of the following represents a semistructured decision?

Changing employee benefits

____________ RFID tags use plastic or conductive polymers instead of silicon-based microchips, allowing them to be washed or exposed to water without damaging the chip.

Chipless

Uses plastic or conductive polymers instead of silicon-based microchips, allowing them to be washed or exposed to water without damaging the chip

Chipless RFID tag

What uses plastic or conductive polymers instead of silicon-based microchips, allowing them to be washed or exposed to water without damaging the chip?

Chipless RFID tags

Identify the three mobile device management policies.

Choose Your Own Device Bring Your Own Device Company-Issued, Personally Enabled

Employees choose a company approved and configured device.

Choose your own device

_________ is used to suppress the immune response after organ transplants Some

Ciclosporinn

______ analysis is the process of organizing data into categories or groups for its most effective and efficient use; for example, groups of political affiliation and charity donors.

Classification

What is the process of organizing data into categories or groups for its most effective and efficient use; for example, groups of political affiliation and charity donors?

Classification analysis

____________ produces several toxins (includes LSD)

Claviceps purpurea

What is a subset of sustainable MIS that refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment?

Clean computing

A business that operates in a physical store and on the Internet. Example: Barnes & Noble

Click and mortar

______ analytics is the process of collecting, analyzing, and reporting aggregate data about which pages a website visitor visits - and in what order.

Clickstream

What is the process of collecting, analyzing, and reporting aggregate data about which pages a website visitor visits - and in what order?

Clickstream analytics

What can observe the exact pattern of a consumer's navigation through a site?

Clickstream data

What is a computer designed to request information from a server?

Client

______ computing stores, manages, and processes data and applications over the Internet rather than on a person computer or server.

Cloud

What occurs when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to scale for peak load requirements, ensuring a sudden spike in usage does not result in poor performance or system crashes?

Cloud bursting

What stores, manages, and processes data and applications over the Internet rather than on a person computer or server?

Cloud computing

List three sustainable MIS infrastructure components.

Cloud computing Virtualization Grid computing

What is the software that makes possible the benefits of cloud computing, such as multi-tenancy?

Cloud fabric

Who is an individual who monitors and provisions cloud resources, similar to a server administrator at an individual company?

Cloud fabric controller

______ analysis is a technique used to divide an information set into mutually exclusive groups such that the members of each group are as close together as possible to one another and the different groups are as far apart as possible.

Cluster

______ cable is cable that can carry a wide range of frequencies with low signal loss.

Coaxial

Each computer in the supply chain recognizes the electronic product code and pulls up information related to the item, such as dates made and shipped, price, and directions for use, from a serve maintained by the manufacturer.

Computer Network

What is the aggregation of data from simple roll-ups to complex groupings of interrelated information?

Consolidation

______ is the aggregation of data from simple roll-ups to complex groupings of interrelated information.

Consolidation

What isolates corporate applications from personal applications on a device?

Containerization

What helps companies manage the creation, storage, editing, and publication of their website content?

Content Management Systems

_____________ is often referred to as the "zombie-ant fungus" because it primarily infects ants and other insects such as spiders.

Cordyceps

______ ERP components are the traditional components included in most ERP systems and primarily focus on internal operations.

Core

What are the traditional components included in most ERP systems and primarily focus on internal operations?

Core ERP components

______ social responsibility is a companies' acknowledged responsibility to society.

Corporate

What is a companies' acknowledged responsibility to society?

Corporate social responsibility

______-to-grave provides logistics support throughout the entire system or life of the product.

Cradle

What provides logistics support throughout the entire system or life of the product?

Cradle-to-grave

______ path analysis is a project diagramming method used to predict total project duration.

Critical

What is a project diagramming method used to predict total project duration?

Critical Path analysis

What is the series of activities that determine the earliest time by which the project can be completed?

Critical path

Which of the following has the least amount of slack?

Critical path

______ refers to the wisdom of the crowd.

Crowdsourcing

the wisdom of the crowd.

Crowdsourcing

Select the three primary enterprise systems.

Customer relationship management Enterprise resource planning Supply chain management

What refers to the creation of new kinds of intermediaries that simply could not have existed before the advent of ebusiness, including comparison-shopping sites such as Kelkoo and bank account aggregation services such as Citibank?

Cybermediation

What is an individual who studies the interaction between humans and technology, observing how technology can shape humans' lives?

Cyborg anthropologist

The portion of the Internet that is intentionally hidden from search engines, uses masked I P addresses, and is accessible only with a special web browser.

Dark web

______ integration is the integration of data from multiple sources, which provides a unified view of all data.

Data

Select the three elements of data mining

Data Discovery Deployment

Refers to all data in computer storage.

Data at rest

What occurs when adding additional training examples by transforming existing examples?

Data augmentation

Gather problem-related data, including who, what, where, when, why, and how. Be sure to gather facts, not rumors or opinions about the problem.

Data collection

A stream of data that is moving or being transported between locations within or between computer systems.

Data in motion

Which of the following represent mobile information management characteristics?

Data in motion Data at rest Data in use

Which of the following represent mobile information management characteristics?

Data in use Data at rest Data in motion

What is the integration of data from multiple sources, which provides a unified view of all data?

Data integration

What is the time duration to make data ready for analysis (i.e., the time for extracting, transforming, and cleansing the data) and loading the data into the database?

Data latency

What is the process of analyzing data to extract information not offered by the raw data alone?

Data mining

What uses a variety of techniques to find patterns and relationships in large volumes of information that predict future behavior and guide decision making?

Data mining tools

What is the process of collecting statistics and information about data in an existing source?

Data profiling

What is the process of sharing information to ensure consistency between multiple data sources?

Data replication

______ web is the large part of the Internet that is inaccessible to conventional search engines.

Deep

What is a process that employs specialized algorithms to model and study complex datasets; the method is also used to establish relationships among data and datasets?

Deep learning

A requirements ______ document prioritizes all of the business requirements by order of importance to the company.

Definition

Which of the following are functions that administrator access can perform?

Deleting accounts Resetting passwords Shutting down entire systems

What is a logical relationship that exists between the project tasks, or between a project task and a milestone?

Dependency

Process of implementing discoveries to drive success

Deployment

Establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

Design Phase

Which phase establishes descriptions of the desired features and operations of the system, including screen layouts, business rules, process diagrams, pseudo code, and other documentation?

Design Phase

What occurs when a business sells directly to the customer online and cuts out the intermediary?

Disintermediation

What is a new way of doing things that initially does not meet the needs of existing customers?

Disruptive technology

form the basis for complex food webs & provide _______ habitats for all other organisms

Diverse

What enables users to view details, and details of details, of information?

Drill-down

______ enables users to view details, and details of details, of information.

Drill-down

What is an unmanned aircraft that can fly autonomously, or without a human?

Drone

An unmanned aircraft that can fly autonomously, or without a human.

Drones

What takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors?

EAI middleware

List the following in order of the phases of ERP growth, with the first phase at the top.

ERP Extended ERP ERP 2

Which component of Ebusiness ERP manages the transportation and storage of goods?

Elogistics

__________ manages the transportation and storage of goods.

Elogistics

E business tools for connecting and communicating

Email Instant messaging Podcasting Videoconferencing Web conferencing Content management system

What is a sudden, unexpected event requiring immediate action due to potential threat to health and safety, the environment, or property?

Emergency

______ notification service is an infrastructure built for notifying people in the event of an emergency.

Emergency

What is an infrastructure built for notifying people in the event of an emergency?

Emergency notification service

What ensures a company is ready to respond to an emergency in an organized, timely, and effective manner?

Emergency preparedness

Which of the following represent unstructured decisions?

Entering a new industry Entering a new market

What is the business-to-business (B2B) online purchase and sale of supplies and services?

Eprocurement

_________ is the business-to-business (B2B) online purchase and sale of supplies and services

Eprocurement

_________ is the business-to-business (B2B) online purchase and sale of supplies and services.

Eprocurement

infects rye plants & causes a disease called ________

Ergot

What is the time remaining before reaching a destination using the present speed and is typically used for navigation applications?

Estimated Time Enroute

Select three ebusiness advantages.

Expanding global reach Reducing costs Opening new markets

______ ERP components are the extra components that meet organizational needs not covered by the core components and primarily focus on external operations.

Extended

What are the extra components that meet organizational needs not covered by the core componentsand primarily focus on external operations?

Extended ERP components

______ programming methodology, like other agile methods, breaks a project into four phases, and developers cannot continue to the next phase until the previous phase is complete.

Extreme

Breaks a project into tiny phases, and developers cannot continue on to the next phase until the first phase is complete.

Extreme programming (XP) methodology

What breaks a project into four phases, and developers cannot continue to the next phase until the previous phase is complete?

Extreme programming (XP) methodology

What occurs when the primary machine recovers and resumes operations, taking over from the secondary server?

Failback

______ occurs when the primary machine recovers and resumes operations, taking over from the secondary server.

Failback

What occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes, the users are automatically directed to the secondary server or backup server?

Failover

Select the three primary wireless business applications.

GIS GPS RFID

What links business assets to a centralized system where they can be tracked and monitored over time?

GIS map automation

What is a GPS technology adventure game that posts the longitude and latitude location for an item on the Internet for users to find?

Geocache

______ is a GPS technology adventure game that posts the longitude and latitude location for an item on the Internet for users to find.

Geocache

What refers to the level of detail in the model or the decision-making process?

Granularity

What is built using environment-friendly materials and designed to save energy?

Green personal computer

What is the correlation between Moore's law and energy consumption?

Huge increases in technology from Moore's law have greatly amplified energy consumption.

What tracks employee information including payroll, benefits, compensation, and performance assessment and ensure compliance with all laws?

Human resources ERP components

A combination of two or more types of clouds

Hybrid cloud

What includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability?

Hybrid cloud

Which two terms describe the use of professional expertise within an organization to develop and maintain its information technology systems?

In-house development In-sourcing

Select the three primary side effects of businesses' expanded use of technology.

Increased carbon emissions Increased electronic waste Increased energy consumption

Which of the following is a benefit to outsourcing?

Increased quality and efficiency of business processes.

______ MIS infrastructure identifies where and how important information, such as customer records, is maintained and secured.

Information

What identifies where and how important information, such as customer records, is maintained and secured?

Information MIS infrastructure

Offers computer hardware and networking equipment on a pay-per-use basis

Infrastructure as a Service

What delivers hardware networking capabilities, including the use of servers, networking, and storage, over the cloud using a pay-per-use revenue model?

Infrastructure as a Service

______ benefits are difficult to quantify or measure.

Intangible

Which technology companies were among the first to seize the Internet to overhaul their operations?

Intel and Cisco

What measures advertising effectiveness by counting visitor interactions with the target ad?

Interactivity

What are agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together?

Intermediaries

______ are agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together.

Intermediaries

The ______ is a massive network that connects computers all over the world and allows them to communicate with one another.

Internet

What is a massive network that connects computers all over the world and allows them to communicate with one another?

Internet

What is a company that provides access to the Internet for a monthly fee?

Internet Service Provider

Assigns a small group of people to use the new system until it is verified that it works correctly; then the remaining users migrate to the new system

Pilot implementation

________ are "self-feeding," undergoing photosynthesis

Plants

__________ are multicellular

Plants

Offers hardware, networking, and applications on a pay-per-use basis

Platform as a Service

What supports the deployment of entire systems including hardware, networking, and applications using a pay-per-use revenue model?

Platform as a Service

Measures how well the solution will be accepted in a given organization

Political feasibility

The system is available to operate on different devices or software platforms.

Portability

What refers to the ability of an application to operate on different devices or software platforms, such as different operating systems?

Portability

______ refers to the ability of an application to operate on different devices or software platforms, such as different operating systems.

Portability

What is a statement about what will happen or might happen in the future; for example, predicting future sales or employee turnover?

Prediction

What are the three types of machine learning?

Prejudice bias

______ bias is a result of training data that is influenced by cultural or other stereotypes.

Prejudice bias

Select the three ways a data center can become more sustainable.

-reduce energy consumption -store greater amounts of information in less space -find locations where resources are inexpensive, clean, and available

The fifth-generation wireless broadband technology based on the 802.11ac standard engineered to greatly increase the speed and responsiveness of wireless networks

5g

What is the fifth-generation wireless broadband technology based on the 802.11ac standard engineered to greatly increase the speed and responsiveness of wireless networks?

5g

Select two types of DSS systems.

A system that identifies risks for insurance companies A system to diagnose and treat patients

Select two types of DSS systems.

A system that identifies risks for insurance companies. A system to diagnose and treat patients.

The computer or network device that serves an as interface between devices and the network.

Access Point

______ access is unrestricted access to the entire system.

Administrator

What is unrestricted access to the entire system?

Administrator Access

E-Business revenue models:

Advertising fees License fees Subscription fees Transaction fees Value-added service fees

______ programs allow a business to generate commissions or referral fees when a customer visiting its website clicks a link to another merchant's website

Affiliate

Allow a business to generate commissions or referral fees when a customer visiting its website clicks a link to another merchant's website.

Affiliate program

Allows a business to generate commissions or referral fees when a customer visiting its website clicks a link to another merchant's website.

Affiliate program

What reveals the relationship between variables along with the nature and frequency of the relationships?

Affinity grouping analysis

______ BI is an approach to business intelligence that incorporates Agile software development methodologies to accelerate and improve the outcomes of BI initiative.

Agile

______ MIS Infrastructure includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals.

Agile

What is an approach to business intelligence that incorporates Agile software development methodologies to accelerate and improve the outcomes of BI initiative?

Agile BI

What includes the hardware, software, and telecommunications equipment that, when combined, provides the underlying foundation to support the organization's goals?

Agile MIS infrastructure

Aims for customer satisfaction through early and continuous delivery of useful software components developed by an iterative process using the bare minimum requirements.

Agile methodology

What aims for customer satisfaction through early and continuous delivery of useful software components developed by an iterative process using the bare minimum requirements?

Agile methodology

What identifies all critical business functions and the effect that a specific disaster may have upon them?

Business impact analysis

What are the specific business requests the system must meet to be successful, so the analysis phase is critical because business requirements drive the entire systems development effort?

Business requirements

Applies to sites primarily offering goods and services to assist consumers interacting with each other over the Internet.

C2C

Which tools do software engineers use to automate support for the development of the system?

CASE tools

What represents the maximum throughput a system can deliver; for example, the capacity of a hard drive represents its size or volume?

Capacity

______ represents the maximum throughput a system can deliver; for example, the capacity of a hard drive represents its size or volume.

Capacity

What is a method whereby new problems are solved based on the solutions from similar cases solved in the past?

Case-based

What is a technique used to divide an information set into mutually exclusive groups such that the members of each group are as close together as possible to one another and the different groups are as far apart as possible?

Cluster analysis

What is a separate facility that does not have any computer equipment but is a place where employees can move after a disaster?

Cold site

Select the four characteristics of Web 2.0.

Collaboration outside the organization Collaboration inside the organization User-contributed content Content sharing through open sourcing

What allows every department of a company to store and retrieve information in real time, allowing information to be more reliable and accessible?

Common data repository

Defines the how, what, when, and who regarding the flow of project information to stakeholders and is key for managing expectations

Communication plan

A cloud serving a variety of groups within one organization

Community cloud

What serves a specific community with common business models, security requirements, and compliance considerations?

Community cloud

Identify the three mobile device management policies

Company-Issued, Personally Enabled Choose Your Own Device Bring Your Own Device

Employees provided with corporate devices.

Company-issued personally enabled

______ latency is the time it takes a human to comprehend the analytic result and determine an appropriate action.

Decision

______ support systems model information using OLAP, which provides assistance in evaluating and choosing among different courses of action.

Decision

Select the system that models information using OLAP, which provides assistance in evaluating and choosing among different courses of action?

Decision support system

______ learning is a process that employs specialized algorithms to model and study complex datasets; the method is also used to establish relationships among data and datasets.

Deep

Which phase takes all the detailed design documents from the design phase and transforms them into the actual system?

Development phase

______ Darwinism implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction.

Digital

What implies that organizations that cannot adapt to the new demands placed on them for surviving in the information age are doomed to extinction?

Digital Darwinism

Which dilemma is facing Polaroid?

Digital Darwinism

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

Digital dashboard

What fully capitalizes on connectivity, system integration, and the informatin-producing capabilities of smart devices?

Digital supply chain

Select the following that are NOT part of the four characteristics of Web 2.0.

Direct-to-clients Identifying limited market segments Adhering to taxation rules

Ebusiness model where companies build, market, sell, and ship their products themselves, without relying on traditional stores or intermediaries.

Direct-to-consumer (DTC)

What is the ebusiness model where companies build, market, sell, and ship their products themselves, without relying on traditional stores or intermediaries?

Direct-to-consumer (DTC)

Select three information MIS infrastructure components.

Disaster recovery Business continuity planning Backup

Process of identifying new patterns, trends, and insights

Discovery

A(n) ______ model is a plan that details how a company creates, delivers, and generates revenues on the Internet.

Ebusiness

What includes all activities related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real-time information?

Ebusiness

Which of the following refers to the conducting of business on the Internet, not only buying and selling, but also serving customers and collaborating with business partners?

Ebusiness

______ includes ecommerce along with all activities related to internal and external business operations such as servicing customer accounts, collaborating with partners, and exchanging real-time information.

Ebusiness

Select the four extended ERP components.

Ebusiness Business intelligence Customer relationship management (CRM) Supply chain management (SCM)

Select the four extended ERP components.

Ebusiness Customer relationship management Supply chain management Business intelligence

______ is the buying and selling of goods and services over the Internet.

Ecommerce

Measures the cost-effectiveness of a project

Economic feasibility

What occurs when paper maps are laid edge to edge and items that run across maps but do not match are reconfigured to match?

Edge matching

Select three terms that represent the event that occurs when paper maps are laid edge to edge and items that run across maps but do not match are reconfigured to match.

Edge matching Rubber sheeting Warping

______ live inside of plants

Endophytes

Which of the following represent unstructured decisions?

Entering a new market Entering a new industry

What is an enterprisewide security strategy to enforce corporate epolicies while enabling employee use of mobile devices such as smart phones and tablets?

Enterprise Mobility Management

Who is a person grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business?

Enterprise architect

______ is a physical and data layer technology for LAN networking.

Ethernet

What is a specialized DSS that supports senior-level executives and unstructured, long-term, nonroutine decisions requiring judgment, evaluation, and insight?

Executive information system

Select the three primary types of MIS decision-making systems.

Executive information systems Decision support systems Transaction processing system

The person or group who provides the financial resources for the project.

Executive sponsor

______ systems are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems.

Expert

What are computerized advisory programs that imitate the reasoning processes of experts in solving difficult problems?

Expert systems

Consists of anything that can be documented, achieved, and codified.

Explicit knowledge

______ occurs when a redundant storage server offers an exact replica of the real-time data, and if the primary server crashes, the users are automatically directed to the secondary server or backup server.

Failover

Pseudocode is an informal description of how the computer program should work. What is another name for pseudocode?

Fake code

______ tolerance is the ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service.

Fault

What is the ability for a system to respond to unexpected failures or system crashes as the backup system immediately and automatically takes over with no loss of service?

Fault tolerance

What is the measure of the tangible and intangible benefits of an information system?

Feasibility

______ is the measure of the tangible and intangible benefits of an information system.

Feasibility

occurs when extra features are added.

Feature creep

______-optic refers to the technology associated with the transmission of information as light impulses along a glass wire or fiber.

Fiber

What refers to the technology associated with the transmission of information as light impulses along a glass wire or fiber?

Fiber-optic cable

Predictions based on time-series information, allowing users to manipulate the time series for forecasting activities

Forecasting model

______ integration sends information entered into a given system automatically to all downstream systems and processes.

Forward

What are programming languages that look similar to human languages?

Fourth-generation languages

________ parasites cause the majority of plant diseases

Fungal

______ logic is a mathematical method of handling imprecise or subjective information.

Fuzzy

A(n) ______ is a satellite-based navigation system providing extremely accurate position, time, and speed information.

GPS

Select the four common reasons companies outsource.

Gain core competencies Improve financial savings Expansion and rapid growth The Internet and globalization

Rational Unified Process (R U P) - Provides a framework for breaking down the development of software into four gates:

Gate One: Inception. Gate Two: Elaboration. Gate Three: Construction. Gate Four: Transition.

______ algorithm is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem.

Genetic

What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?

Genetic algorithm

What term describes a round coin-sized object that is uniquely numbered and hidden in geocache?

Geocoin

What stores, views, and analyzes geographic data creating, multidimensional charts or maps?

Geographic Information System

Consists of hardware, software, and data that provide location information for display on a multidimensional map

Geographic Information System (GIS)

Select the three terms that identify the geographic location of features and boundaries on Earth, such as natural or constructed features, oceans, and more.

Geospatial data Geographic information Spatial data

What is a satellite-based navigation system providing extremely accurate position, time, and speed information?

Global Positioning System

A satellite-based navigation system providing extremely accurate position, time, and speed information.

Global Positioning System (GPS)

__________ -seeking analysis finds the inputs necessary to achieve a goal such as a desired level of output.

Goal

What finds the inputs necessary to achieve a goal such as a desired level of output?

Goal-seeking analysis

What is a wearable computer with an optical head-mounted display?

Google Glass

Select three examples of features that may be included in a digital dashboard for a manufacturing team.

Graph of stock market prices List of outstanding alerts List of KPIs

Which of the following allows for creating document links, allowing users to move from one to another simply by clicking on a hot spot or link?

HTML

______ is the Internet protocol web browsers use to request and display web pages using universal resource locators.

HTTP

What uses technology allowing humans to interact with a computer through bodily sensations and movements?

Haptic interface

______ consists of the physical devices associated with a computer system, and software is the set of instructions the hardware executes to carry out specific tasks.

Hardware

What is a two-dimensional representation of data in which values are represented by colors?

Heat map

What is the best way to support users and respond to users' questions?

Help desk

______ availability occurs when a system is continuously operational at all times.

High

What occurs when a system is continuously operational at all times?

High availability

________ creates the illusion that a large number of potential customers are clicking the advertiser's links when in fact there is no likelihood that any of the clicks will lead to profit for the advertiser

Hitbots

A(n) ______ site is a separate and fully equipped facility where the company can move immediately after a disaster and resume business.

Hot

A separate and fully equipped facility where the company can move immediately after a disaster and resume business.

Hot site

What is a separate and fully equipped facility where the company can move immediately after a disaster and resume business?

Hot site

______ markup language links documents, allowing users to move from one to another simply by clicking on a hot spot or link.

Hypertext

What is the Internet protocol web browsers use to request and display web pages using universal resource locators?

Hypertext transport protocol (HTTP)

The blending of personal and business use of technology devices and applications

IT consumerization

What is the blending of personal and business use of technology devices and applications?

IT consumerization

What uses the professional expertise within an organization to develop and maintain its information technology systems?

In-sourcing

What is the term that refers to an unplanned interruption of a service?

Incident

What is the process responsible for managing how incidents are identified and corrected?

Incident management

What contains all of the details of an incident?

Incident record

What is a representation of information in a graphic format designed to make the data easily understandable at a glance?

Infographic

______ is a representation of information in a graphic format designed to make the data easily understandable at a glance.

Infographic

What refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information?

Information richness

What is the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers?

Interoperability

______ is the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers.

Interoperability

What consists of a series of tiny projects and has become the foundation of multiple agile methodologies?

Iterative development

What is a scripting language developed by Netscape and used to create interactive websites, a big driver of Business 2.0?

JavaScript

____ is a scripting language developed by Netscape and used to create interactive websites, a big driver of Business 2.0.

JavaScript

Involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions

Knowledge management

_________ are formed by fungi that live with photosynthetic protists or bacteria

Lichens

What is designed to connect a group of computers in proximity to each other such as in an office building, a school, or a home?

Local Area Network

Connects a group of computers in close proximity, such as in an office building, school, or home

Local area network (LAN)

Applications that use location information to provide a service.

Location-based services (LBS)\

Processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain.

Logistics

What includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain?

Logistics

______ includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain.

Logistics

Select three characteristics of strategic decisions.

Long term, yearly, and multi-year time frames Senior management, presidents, leaders, and executives employee types Unstructured, nonrecurring, one time decision types

WAPs with ______ (please use the acronym) technology have multiple transmitters and receivers, allowing them to send and receive greater amounts of data than traditional networking devices.

MIMO

Which technology has multiple transmitters and receivers, allowing them to send and receive greater amounts of data than traditional networking devices?

MIMO

What includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets?

MIS infrastructure

______ refers to how quickly a system can transform to support environmental changes.

Maintainability

What is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things?

Maker movement

What is a community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable?

Makerspace

At which level are employees continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change?

Managerial level

Activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution and warehousing.

Materials management

What includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing?

Materials management

Clients can monitor and measure transactions and use of resources

Measured service

______ bias occurs when there is a problem with the data collected that skews the data in one direction.

Measurement

_____ application development is the set of processes and procedures involved in writing software for use on wireless devices.

Mobile

______ application development is the set of processes and procedures involved in writing software for use on wireless devices.

Mobile

______ information management is a security strategy that involves keeping sensitive data encrypted and allowing only approved applications to access or transmit it.

Mobile

What is the set of processes and procedures involved in writing software for use on wireless devices?

Mobile Application Development

What administers and delivers applications to corporate and personal smartphones and tablets?

Mobile Application Management

The set of processes and procedures involved in writing software for use on wireless devices

Mobile application development

A security strategy that administers and enforces corporate epolicies for applications on mobile devices.

Mobile application management (M A M)

What is the ability to purchase goods and services through a wireless Internet-enabled device?

Mobile business

What is a security strategy that involves keeping sensitive data encrypted and allowing only approved applications to access or transmit it?

Mobile information management

A security strategy that involves keeping sensitive data encrypted and allowing only approved applications to access or transmit it.

Mobile information management (M I M)

How can a spreadsheet program, such as Microsoft Office Excel, help managers make decisions?

Modeling relationships

The 1st antibiotic discovered, penicillin, is produced by a _____

Mold

an association between fungus & the roots of a plant

Mycorrhizae

What is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style?

Native advertising

Contracting an outsourcing arrangement with a company in a nearby country. Often this country will share a border with the native country.

Nearshore outsourcing

Card that plugs into the back (or side) of your computers and lets them send and receive messages from other computers

Network Interface Card

What is the operating system that runs a network, steering information between computers and managing security and users?

Network Operating System

Combines networks by splitting the available bandwidth into independent channels that can be assigned in real time to a specific device.

Network virtualization

fungi secrete enzymes that break down large _________ in the soil all around the roots, allowing the plant to absorb them

Nutrients

______ -the-shelf application software supports general business processes and does not require any specific software customization to meet the organization's needs.

Off

What supports general business processes and does not require any specific software customization to meet the organization's needs?

Off-the-shelf application software

Using organizations from developing countries to write code and develop systems. In offshore outsourcing the country is geographically far away

Offshore outsourcing

Select the three forms of outsourcing.

Offshore outsourcing Onshore outsourcing Nearshore outsourcing

______-premise systems include a server at a physical location using an internal network for internal access and firewalls for remote users' access.

On

What is the manipulation of information to create business intelligence in support of strategic decision making?

Online analytical processing (OLAP)

Select three different ebusiness forms.

Online marketplaces Content providers Infomediaries

Nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system

Open system

______ decisions affects how the firm is run from day-to-day; they are the domain of operations managers, who are the closet to the customer.

Operational

Primary users include managers, analysts, and operational users. Business focus is to manage daily operations and integrate BI with operational systems.

Operational BI

What affects how the firm is run from day-to-day; they are the domain of operations managers, who are the closest to the customer?

Operational decisions

Measures how well a solution meets the identified system requirements to solve the problems and take advantage of opportunities

Operational feasibility

Which type of analysis finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints?

Optimization analysis

What finds the optimum value for a target variable by repeatedly changing other variables, subject to specified constraints?

Optimization analytics

A statistical process that finds the way to make a design, system, or decision as effective as possible; for example, finding the values of controllable variables that determine maximal productivity or minimal waste.

Optimization model

______ occurs when a machine learning model matches the training data so closely that the model fails to make correct predictions on new data.

Overfitting

A(n) ______ (Please use the acronym) chart is a graphical network model that depicts a project's tasks and the relationships between them.

PERT

What is a graphical network model that depicts a project's tasks and the relationships between them?

PERT Chart

What occurs when a new radical form of business enters the market that reshapes the way companies and organizations behave?

Paradigm shift

______ occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person, say by tailoring its website to individuals or groups based on profile information, demographics, or prior transactions.

Personalization

what occurs when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person, say by tailoring its website to individuals or groups based on profile information, demographics, or prior transactions?

Personalization

______ cloud serves only one customer or organization and can be located on the customer's premises or off the customer's premises.

Private

A secure cloud within one company

Private cloud

What serves only one customer or organization and can be located on the customer's premises or off the customer's premises?

Private cloud

Define the problem as clearly and precisely as possible.

Problem identification

Update employee records, calculate payroll, summarize benefits

Process

What-if, sensitivity, goal-seeking, optimization

Process

What handles production planning and execution tasks such as demand forecasting, production scheduling, job cost accounting, and quality control?

Production and materials management ERP components

______ language refers to a unique set of keywords (words that it understands) along with a special syntax for organizing program instructions that execute computer commands.

Programming

What refers to a unique set of keywords (words that it understands) along with a special syntax for organizing program instructions that execute computer commands?

Programming language

An internal department that oversees all organizational projects.

Project Management Office (PMO)

Factors considered to be true, real, or certain without proof or demonstration.

Project assumption

What is a concise written description of the project's intended work?

Project charter

Specific factors that can limit options, including budget, delivery dates, available skilled resources, and organizational policies

Project constraint

Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project

Project deliverable

Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.

Project deliverable

An internal department that oversees all organizational projects.

Project management office

Represents key dates when a certain group of activities must be performed.

Project milestone

Quantifiable criteria that must be met for the project to be considered a success.

Project objective

Defines the specifications for product/output of the project and is key for managing expectations, controlling scope, and completing other planning efforts.

Project requirements document

Links the project to the organization's overall business goals

Project scope statement

What is an informal description of how the computer program should work?

Pseudocode

A commercial cloud service, such as Amazon Web Services

Public cloud

What promotes massive, global, and industrywide applications offered to the general public?

Public cloud

A business that operates on the Internet only without a physical store. Example: Google

Pure-play

What emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system, to accelerate the systems development process?

RAD methodology

Select the two terms that emphasize extensive user involvement in the rapid and evolutionary construction of working prototypes of a system, to accelerate the systems development process.

RAD methodology Rapid prototyping

Uses electronic tags and labels to identify objects wirelessly over short distances.

RFID

A device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds.

RFID accelerometer

What is a device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds?

RFID accelerometer

Select the two terms that represent a transmitter/receiver that reads the contents of RFID tags in the area.

RFID interrogator RFID reader

A transmitter/receiver that reads the contents of R F I D tags in the area.

RFID reader

What is a transmitter/receiver that reads the contents of RFID tags in the area?

RFID reader

An electronic identification device that is made up of a chip and antenna

RFID tag

What is an electronic identification device that is made up of a chip and antenna?

RFID tag

List the stages of an RFID tag at every step of an item's journey in the supply chain, with the first stage at the top.

RFID tag added and read at the manufacturer RFID tag read at the distribution center FRID tag read at the store RFID tag read at the home

The ______ methodology, owned by IBM, provides a framework for breaking down the development of software into four "gates.

RUP

Which methodology, owned by IBM, provides a framework for breaking down the development of software into four "gates?

RUP methodology

What is a technology that connects individual devices to other parts of a network through radio connections?

Radio Access Network

A technology that connects individual devices to other parts of a network through radio connections.

Radio access network (RAN)

Uses electronic tags and labels to identify objects wirelessly over short distances.

Radio frequency identification (RFID)

What uses electronic tags and labels to identify objects wirelessly over short distances.?

Radio-frequency identification

Emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes of a system to accelerate the systems development process.

Rapid application development methodology

Storage, network bandwidth, and computing capacity can be increased or decreased immediately, allowing for optimal scalability

Rapid elasticity

A reader uses radio waves to read the tag and sends the electronic product code to computers in the supply chain.

Reader

What is a web format used to publish frequently updated works, such as blogs, news headlines, audio, and video, in a standardized format?

Real Simple Syndication

What occurs when a system updates information at the same rate it receives it?

Real-time communication

What is a data mining algorithm that analyzes a customer's purchases and actions on a website and then uses the data to recommend complementary products?

Recommendation engine

What is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup?

Recovery

______ is the ability to get a system up and running in the event of a system crash or failure that includes restoring the information backup.

Recovery

A statistical process for estimating the relationships among variables.

Regression model

What is the training of machine learning models to make a sequence of decisions?

Reinforcement learning

What occurs when steps are added to the value chain as new players find ways to add value to the business process?

Reintermediation

The system functions correctly and provides accurate information.

Reliability

What ensures a system is functioning correctly and providing accurate information?

Reliability

______ ensures a system is functioning correctly and providing accurate information.

Reliability

What is a place where buyers post feedback on sellers?

Reputation system

What prioritizes all of the business requirements by order of importance to the company?

Requirements definition document

What is the process of managing changes to the business requirements throughout the project?

Requirements management

Defines all project roles and indicates what responsibilities are associated with each role.

Responsibility matrix

secrete substances that digest the tissues of dead organisms, liberating nutrients that can be ______ by plants

Reused

All devices are connected to one another in the shape of a closed loop, so that each device is connected directly to two other devices, one on either side of it.

Ring

Focus on creating artificial intelligence devices that can move and react to sensory input.

Robotics

What focuses on creating artificial intelligence devices that can move and react to sensory input?

Robotics

parasites that cause considerable damage to grain crops

Rusts and smuts

Market demand, resource and capacity constraints, real-time scheduling

SCM

______ is a standard security technology for establishing an encrypted link between a web server and a browser, ensuring that all data passed between them remain private.

SSL

______ is a standard security technology for establishing an encrypted link between a web server and a browser, ensuring that all data passed between them remain private. (Please use the acronym)

SSL

An electronic document that confirms the identity of a website or server and verifies that a public key belongs to a trustworthy individual or company.

SSL Certificate

What requires an electronic document that confirms the identity of a website or server and verifies that a public key belongs to a trustworthy individual or company?

SSL certificate

Containerization isolates corporate applications from personal applications on a device. What is another name for containerization?

Sandboxing

Fungal _________ feed on dead organisms

Saprophytes

The system can "scale up" or adapt to the increased demands of growth.

Scalability

What describes how well a system can scale up, or adapt to the increased demands of growth?

Scalability

______ describes how well a system can scale up, or adapt to the increased demands of growth.

Scalability

Evaluates variables that search engines use to determine where a U R L appears on the list of search results.

Search engine ranking

What is a combination of HTTP and SSL to provide encryption and secure identification of an Internet server?

Secure Hypertext Transfer Protocol

Combines multiple network storage devices so they appear to be a single storage device.

Storage Virtualization

Select the three characteristics of online transactional processing.

Stores the information Processes the information according to defined business rules Updates existing information to reflect the new information

______ decisions involve higher level issues concerned with the overall direction of the organization and define the organization's aspirations for the future.

Strategic

______ data is a method of sending audio and video files over the Internet in such a way that the user can view the file while it is being transferred.

Streaming

_______ AI refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines.

Strong

What refers to the field of artificial intelligence that works toward providing brainlike powers to AI machines?

Strong AI

Works towards providing brain like powers to AI machines; in effect, it works to make machines as intelligent as the humans.

Strong AI

What defines, recommends, and sets flexible supply chain strategies based on an organization's operations and resources?

Supply chain optimization

What refers to the safe disposal of MIS assets at the end of their life cycle?

Sustainable MIS

An RFID ______ is an electronic identification device that is made up of a chip and antenna.

Tag

______ benefits are easy to quantify and typically measured to determine the success or failure of a project.

Tangible

What are easy to quantify and typically measured to determine the success or failure of a project?

Tangible benefits

Measures the practicality of a technical solution and the availability of technical resources and expertise

Technical feasibility

What is a meeting in which an independent team of experts provides an in-depth analysis of project results to ensure that team members did the work accurately, completely, and to the right quality standard?

Technical review

What occurs when the ability of a company to operate is impaired because of a hardware, software, or data outage?

Technology failure

What focus specifically on prioritizing the order for restoring hardware, software, and data across the organization that best meets business recovery requirements?

Technology recovery strategies

What type of information encompasses all the information contained within a single business process or unit of work, and its primary purpose is to support the performance of daily operational or structured decisions?

Transactional information

Transfers information from one machine learning task to another.

Transfer machine learning

True or false: Web Real-Time Communications (WebRTC) is an open source project that seeks to embed real-time voice, text, and video communications capabilities in web browsers.

True

Training a model to find patterns in a dataset, typically an unlabeled dataset.

Unsupervised machine learning

The system is easy to learn and efficient and satisfying to use.

Usability

What is the degree to which a system is easy to learn and efficient and satisfying to use?

Usability

______ is the degree to which a system is easy to learn and efficient and satisfying to use.

Usability

Determine if the system satisfies the user and business requirements

User Acceptance Testing

Created and updated by many users for many users.

User-contributed content

What is created and updated by many users for many users?

User-contributed content

_____ bias is a mathematical property of an algorithm.

Variance

What creates multiple virtual machines on a single computing device?

Virtualization

______ creates multiple virtual machines on a single computing device.

Virtualization

Select the four components of a sustainable MIS infrastructure.

Virtualization Cloud computing Grid computing Utility computing

Select the four components of a sustainable MIS infrastructure.

Virtualization Cloud computing Utility computing Grid computing

What produces graphical displays of patterns and complex relationships in large amounts of data?

Visualization

What allows mobile voice calls to be made over broadband networks, creating—under the right network conditions—clearer audio and fewer dropped calls?

Voice over LTE (VoLTE)

What is the practice of tagging pavement with codes displaying where Wi-Fi access is available?

War chalking

Deliberately searching for Wi-Fi signals while driving by in a vehicle.

War driving

What is a deliberately searching for Wi-Fi signals while driving by in a vehicle?

War driving

A separate facility with computer equipment that requires installation and configuration.

Warm site

What is a separate facility with computer equipment that requires installation and configuration?

Warm site

There are a number of different software development methodologies including:

Waterfall Agile Rapid application development (RAD) Extreme programming Rational unified process (RUP) Scrum

A sequence of phases in which the output of each phase becomes the input for the next.

Waterfall methodology

What is a sequence of phases in which the output of each phase becomes the input for the next?

Waterfall methodology

Machines can still make their own decisions based on reasoning and past sets of data.

Weak AI

What machines can still make their own decisions based on reasoning and past sets of data?

Weak AI

Select the term that refers to the World Wide Web during its first years of operation.

Web 1.0

What is a term to refer to the World Wide Web during its years of operation between 1991 and 2003?

Web 1.0

Select the term representing the next generation of Internet use — a distinctive communications platform characterized by new qualities, such as collaboration and sharing.

Web 2.0

The next generation of Internet use - a more mature, distinctive communications platform characterized by three qualities.

Web 2.0

What is the next generation of Internet use—a more mature, distinctive communications platform characterized by new qualities such as collaboration sharing, and free?

Web 2.0

What is an open source project that seeks to embed real-time voice, text, and video communications capabilities in web browsers?

Web Real-Time Communications (WebRTC)

What means that people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities, can use the web?

Web accessibility

What brings together people from industry, disability organizations, government, and research labs from around the world to develop guidelines and resources to help make the web accessible to people with disabilities, including auditory, cognitive, neurological, physical, speech, and visual disabilities?

Web accessibility initiative (WAI)

What blends videoconferencing with document sharing and allows the user to deliver a presentation over the web to a group of geographically dispersed participants?

Web conferencing

______ (one word) equivalent privacy is an encryption algorithm designed to protect wireless transmission data.

Wired

What is an encryption algorithm designed to protect wireless transmission data?

Wired Equivalent Privacy

An encryption algorithm designed to protect wireless transmission data.

Wired Equivalent Privacy (WEP)

______ media are natural parts of the Earth's environment that can be used as physical paths to carry electrical signals.

Wireless

Enables devices to connect to a wireless network to communicate with each other.

Wireless Access Point

What enables devices to connect to a wireless network to communicate with each other?

Wireless Access Point

What are natural parts of the Earth's environment that can be used as physical paths to carry electrical signals?

Wireless media

What is a plan that breaks down a project's goals into the many deliverables required to achieve it?

Work breakdown structure

What is held in a classroom environment and led by an instructor?

Workshop training

A(n) ______ point is the computer or network device that serves as an interface between devices and the network

access

Varying levels allow system users to access, view, or perform operational functions.

accessibility

Web ______ initiative (WAI) brings together people from industry, disability organizations, government, and research labs from around the world to develop guidelines and resources to help make the web accessible to people with disabilities, including auditory, cognitive, neurological, physical, speech, and visual disabilities.

accessibility

Web ______ means that people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities, can use the web.

accessibility

A(n) ______ is an entity that is capable of participating in an action or a network.

actor

What is an entity that is capable of participating in an action or a network?

actor

In the ______ phase the firm analyzes its end-user business requirements and refines project goals into defined functions and operations of the intended system.

analysis

Social networking ______ maps group contacts (personal and professional) identifying who knows each other and who works together.

analysis

Mobile ______ management administers and delivers applications to corporate and personal smartphones and tablets.

application

An enterprise ______ is a person grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business.

architect

Information ______ is the set of ideas about how all information in a given context should be organized

architecture

Peer-to-peer, client/server.

architecture

Estimated time of ______ is the time of day of an expected arrival at a certain destination and is typically used for navigation applications.

arrival

______ communications, or communication such as email in which the message and the response do not occur at the same time.

asynchronous

Select the term for an online journal that allows users to post their own comments, graphics, and video.

blog

Work ______ structure is a plan that breaks down a project's goals into the many deliverables required to achieve it.

breakdown

A business that operates in a physical store without an Internet presence.

brick and mortar

What are defects in the code of an information system?

bugs

______ are defects in the code of an information system.

bugs

The ______ effect occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain.

bullwhip

Cloud ______ is when a company uses its own computing infrastructure for normal usage and accesses the cloud when it needs to scale for peak load requirements, ensuring a sudden spike in usage does not result in poor performance or system crashes.

bursting

Which term applies to businesses buying from and selling to each other over the Internet?

business to business

A(n) ______ model is a plan that details how a company creates, delivers, and generates revenues

businesss

What includes the carbon dioxide and carbon monoxide produced by business processes and systems?

carbon emissions

Software engineers use ______ (use acronym) tools, which provide automated support for the development of the system.

case

A web server requires an SSL ______, an electronic document that confirms the identity of a website or server and verifies that a public key belongs to a trustworthy individual or company.

certificate

What is a person or event that is the catalyst for implementing major changes for a system to meet business changes?

change agent

A project ______ is a concise written description of the project's intended work.

charter

______ fraud is the abuse of pay-per-click, pay-per-call, and pay-per-conversion revenue models by repeatedly clicking a link to increase charges or costs for the advertiser

click

The abuse of pay-per-click, pay-per-call, and pay-per-conversion revenue models by repeatedly clicking a link to increase charges or costs for the advertiser.

click fraud

The practice of artificially inflating traffic statistics for online advertisements

click fraud

What is the abuse of pay-per-click, pay-per-call, and pay-per-conversion revenue models by repeatedly clicking a link to increase charges or costs for the advertiser?

click fraud

A(n) ______ is a computer designed to request information from a server.

client

A(n) ______-server network is a model for applications in which the bulk of the back-end processing, such as performing a physical search of a database, takes place on a server, while the front-end processing, which involves communicating with the users, is handled by the clients.

client

What is a computer designed to request information from a server?

client

What is a model for applications in which the bulk of the back-end processing, such as performing a physical search of a database, takes place on a server, while the front-end processing, which involves communicating with the users, is handled by the clients?

client/server network

______ source is any proprietary software licensed under exclusive legal right of the copyright holder

closed

__________ computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.

cloud

What is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction?

cloud computing

A(n) ______ system is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information.

collaboration

Tools that support the work of teams or groups by facilitating the sharing and flow of information.

collaboration system

What is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information?

collaboration system

______ intelligence is collaborating and tapping into the core knowledge of all employees, partners, and customers

collective

Collaborating and tapping into the core knowledge of all employees, partners, and customers.

collective intelligence

What is collaborating and tapping into the core knowledge of all employees, partners, and customers?

collective intelligence

Real-time ______ occurs when a system updates information at the same rate it receives it

communication

What is a computer crime in which a competitor or disgruntled employee increases a company's search advertising costs by repeatedly clicking the advertiser's link?

competitive click fraud

Test ______ detail the steps the system must perform along with the expected result of each step.

conditions

Consumer-to-______ applies to customers offering goods and services to each other on the Internet

consumer

What applies to any consumer who sells a product or service to a business on the Internet?

consumer-to-business

Energy ______ is the amount of energy consumed by business processes and systems.

consumption

______ management systems help companies manage the creation, storage, editing, and publication of their website content.

content

Generate revenues by providing digital content such as news, music, photos, or videos.

content providers

Business ______ planning details how a company recovers and restores critical business operations and systems after a disaster or extended disruption.

continuity

What is the process of transferring information from a legacy system to a new system?

conversion

______ maintenance makes system changes to repair design flaws, coding errors, or implementation issues.

corrective

What makes system changes to repair design flaws, coding errors, or implementation issues?

corrective maintenance

A common ______ repository allows every department of a company to store and retrieve information in real time, allowing information to be more reliable and accessible.

data

The large part of the Internet that is inaccessible to conventional search engines.

deep web

The ______ phase takes all the detailed design documents from the design phase and transforms them into the actual system.

development

Test the system to ensure it is bug-free

development testing

Robotics focuses on creating artificial intelligence ______ that can move and react to sensory input.

devices

A(n) ______ technology is a new way of doing things that initially does not meet the needs of existing customers.

disruptive

types of feasibility

economic operational schedule technical political legal

The network ______ describes how products in a network increase in value to users as the number of users increases.

effect

Machine language difficult for people to understand

first generation

What is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system?

folksonomy

______ is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.

folksonomy

______ generation languages are programming languages that look similar to human languages.

fourth

Programming languages that look similar to human languages

fourth generation

Google _____ is a wearable computer with an optical head-mounted display.

glass

Social _________ represent the interconnection of relationships in a social network.

graphs

A(n) ______ is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#). For example, #sandiegofire helped coordinate emergency responses to a fire.

hashtag

What is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#)?

hashtag

Create the illusion that a large number of potential customers are clicking the advertiser's links when in fact there is no likelihood that any of the clicks will lead to profit for the advertiser.

hitbots

Create the illusion that a large number of potential customers are clicking the advertiser's links, when in fact there is no likelihood that any of the clicks will lead to profit for the advertiser.

hitbots

What creates the illusion that a large number of potential customers are clicking the advertiser's links when in fact there is no likelihood that any of the clicks will lead to profit for the advertiser?

hitbots

______ are designated locations where Wi-Fi access points are publicly available.

hotspots

Hardware to perform traffic control.

hub

Groups of star-configured workstations are connected to a linear bus backbone cable, combining the characteristics of the bus and star topologies

hybrid

The idea behind ______ ERP is to split the ERP functions between an on-premises ERP system and one or more functions handled as Software as a Service (SaaS) in the cloud.

hybrid

______ cloud includes two or more private, public, or community clouds, but each cloud remains separate and is only linked by technology that enables data and application portability.

hybrid

What splits the ERP functions between an on-premises ERP system and one or more functions handled as Software as a Service (SaaS) in the cloud?

hybrid ERP

Radio-frequency ______ uses electronic tags and labels to identify objects wirelessly over short distances.

identification

A business ______ analysis identifies all critical business functions and the effect that a specific disaster may have upon them.

impact

In the ______ phase, the organization places the system into production so users can begin to perform actual business operations with it.

implementation

In which phase does the organization place the system into production so users can begin to perform actual business operations with it?

implementation phase

Provide specialized information on behalf of producers of goods and services and their potential customers.

infomediaries

What is the set of ideas about how all information in a given context should be organized?

information architecture

An MIS ______ includes the plans for how a firm will build, deploy, use, and share its data, processes, and MIS assets.

infrastructure

Wi-Fi ______ includes the inner workings of a Wi-Fi service or utility, including the signal transmitters, towers, or poles, along with additional equipment required to send out a Wi-Fi signal.

infrastructure

The ______ dilemma discusses how established companies can take advantage of disruptive technologies without hindering existing relationships with customers, partners, and stakeholders.

innovator's

Transaction processing system

input

______ messaging is a service that enables instant or real-time communication between people.

instant

What is a service that enables instant or real-time communication between people?

instant messaging

Enterprise application ______ middleware takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors.

integration

Verify that separate systems can work together, passing data back and forth correctly

integration testing

A(n) ______ service provider is a company that provides access to the Internet for a monthly fee.

internet

What supports the capturing, organization, and dissemination of knowledge (i.e., know-how) throughout an organization?

knowledge management system

Represents a north/south measurement of position.

latitude

What represents a north/south measurement of position?

latitude

_____ (use acronym) applications use location information to provide a service.

lbs

What is an old system that is fast approaching or beyond the end of its useful life within an organization?

legacy system

A(n) ______ area network is designed to connect a group of computers in proximity to each other such as in an office building, a school, or a home.

local

Which applications use location information to provide a service?

location-based services

A universal resource ______ is the address of a file or resource on the web such as www.apple.com

locator

Transportation and __________ optimization focuses on the efficient movement of products through effective transportation management by evaluating multiple transportation modes, carriers, routes, shipping strategies, and support to find the lowest cost combination.

logistics

Chris Anderson, editor-in-chief of Wired magazine, describes niche-market ebusiness strategies as capturing the Blank______ tail, referring to the tail of a typical sales curve.

long

Represents an east/west measurement of position.

longitude

What represents an east/west measurement of position?

longitude

__________ represents an east/west measurement of position.

longitude

Involves performing changes, corrections, additions, and upgrades to ensure the system continues to meet its business goals.

maintenance phase

Project ______ is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

management

A project _____ is an individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.

manager

At the ______ level, employees are continuously evaluating company operations to hone the firm's abilities to identify, adapt to, and leverage change.

managerial

A(n) ___________ is a website or web application that uses content from more than one source to create a completely new product or service.

mashup

Website or Web application that uses content from more than one source to create a completely new product or service.

mashup

What is a website or web application that uses content from more than one source to create a completely new product or service?

mashup

Social ______ refers to websites that rely on user participation and user-contributed content, such as Facebook, YouTube, and Digg.

media

A(n) ______ is a set of policies, procedures, standards, processes, practices, tools, techniques, and tasks that people apply to technical and management challenges.

methodology

A(n) _________ area network is a large computer network usually spanning a city.

metropolitan

What is the practice of sending brief posts (140 to 200 characters) to a personal blog, either publicly or to a private group of subscribers who can read the posts as IMs or as text messages?

microblogging

______ is the practice of sending brief posts (140 to 200 characters) to a personal blog, either publicly or to a private group of subscribers who can read the posts as IMs or as text messages.

microblogging

Data ______ is the process of analyzing data to extract information not offered by the raw data alone.

mining

Data ______ tools use a variety of techniques to find patterns and relationships in large volumes of information that predict future behavior and guide decision making.

mining

Enterprise ______ management is an enterprisewide security strategy to enforce corporate epolicies while enabling employee use of mobile devices such as smart phones and tablets.

mobility

______ advertising is an online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style.

native

A(n) ______ (one word) operating system is the operating system that runs a network, steering information between computers and managing security and users.

network

A(n) ______ is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate.

network

A(n)______ is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate.

network

What is a communications system created by linking two or more devices and establishing a standard methodology in which they can communicate?

network

______ transmission media refers to the various types of media used to carry the signal between computers.

network

What describes how products in a network increase in value to users as the number of users increases?

network effect

What refers to the geometric arrangement of the actual physical organization of the computers (and other network devices) in a network?

network topology

What refers to the various types of media used to carry the signal between computers?

network transmission media

____________ -oriented languages group data and corresponding processes into objects.

object

What groups data and corresponding processes into objects?

object-oriented languages

Sign-______ is the users' actual signatures indicating they approve all of the business requirements.

off

Bring together buyers and sellers of products and services.

online marketplaces

What activity can run over the Internet (or on a CD or DVD), allowing employees to complete their training on their own time at their own pace?

online training

Engaging another company within the same country for services.

onshore outsourcing

What refers to any software whose source code is made available free for any third party to review and modify?

open source

Supply chain ______ defines, recommends, and sets flexible supply chain strategies based on an organization's operations and resources.

optimization

A(n) ______ shift occurs when a new radical form of business enters the market that reshapes the way companies and organizations behave.

paradigm

Uses both the legacy system and new system until all users verify that the new system functions correctly

parallel implementation

_________ RFID tags do not have a power source, whereas active RFID tags have their own transmitter and a power source (typically a battery).

passive

Does not have a power source

passive RFID tag

______ (one word) as a Service supports the deployment of entire systems including hardware, networking, and applications using a pay-per-use revenue model.

platform

______ maintenance makes system changes to reduce the chance of future system failure.

preventive

______ modeling involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment.

process

What involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment?

process modeling

Data ______ is the process of collecting statistics and information about data in an existing source.

profiling

What is a website that looks and behaves as if it is a mobile application but it is just a normal website?

progressive web application

A(n) ______ is a temporary activity a company undertakes to create a unique product, service, or result.

project

What is a temporary activity a company undertakes to create a unique product, service, or result.

project

The application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

project management

What is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements?

project management

An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.

project manager

Who is an individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget?

project manager

Represents key dates when a certain group of activities must be performed.

project milestone

What is a formal, approved document that manages and controls the entire project?

project plan

A set of communication rules to make sure that everyone speaks the same language

protocol

A(n) ______ is a standard that specifies the format of data as well as the rules to be followed during transmission

protocol

Ethernet, transmission control protocol/Internet protocol (TCP/IP).

protocol

What is a standard that specifies the format of data as well as the rules to be followed during transmission?

protocol

______ cloud promotes massive, global, and industrywide applications offered to the general public.

public

The structure of a typical organization is similar to a ______, and the different levels require different types of information to assist in decision making, problem solving, and opportunity capturing.

pyramid

An incident ______ contains all of the details of an incident.

record

Disaster ______ plan is a detailed process for recovering information or a system in the event of a catastrophic disaster.

recovery

Technology ______ strategies focus specifically on prioritizing the order for restoring hardware, software, and data across the organization that best meets business recovery requirements.

recovery

Wireless network benefits:

reduce costs improve customer service offers real-time diagnostics enhances mobility supports real-time data promotes remote work improved security

Receives and repeats a signal to reduce its attenuation and extend its range

repeater

Data ______ is the process of sharing information to ensure consistency between multiple data sources.

replication

Business ______ are the specific business requests the system must meet to be successful, so the analysis phase is critical because business requirements drive the entire systems development effort.

requirements

Information ______ refers to the depth and breadth of details contained in a piece of textual, graphic, audio, or video information.

richness

A telepresence ______ is a remote-controlled, wheeled device with a display to enable video chat and videoconferencing

robot

A(n) ______ is an intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination.

router

A space station that orbits the Earth receiving and transmitting signals from Earth-based stations over a wide area.

satellite

A(n) ______ is a object that orbits the Earth receiving and transmitting signals from Earth-based stations over a wide area.

satellite

What is a space station that orbits the Earth receiving and transmitting signals from Earth-based stations over a wide area?

satellite

The project ______ describes the business need (the problem the project will solve) and the justification, requirements, and current boundaries for the project.

scope

What is a programming method that provides for interactive modules to a website?

scripting language

Website software that finds other pages based on keyword matching similar to Google.

search engine

What is website software that finds other pages based on keyword matching similar to Google?

search engine

A(n) ______ is a self-photograph placed on a social media website.

selfie

What is a self-photograph placed on a social media website?

selfie

The ______ web is a component of Web 3.0 that describes things in a way that computers can understand.

semantic

A(n) ______ is a computer dedicated to providing information in response to requests.

server

What is a computer dedicated to providing information in response to requests?

server

Software as a ______ delivers applications over the cloud using a pay-per-revenue model.

service

Provide services such as photo sharing, video sharing, online backup and storage

service providers

______ is the ability to look at information from different perspectives, such as analyzing total product sales during a given promotion versus the sales of a single product across all promotions.

slice-and-dice

A(n) ______ grid delivers electricity using two-way digital technology. It is meant to solve the problem of the world's outdated electrical grid, making it more efficient and reliable by adding the ability to remotely monitor, analyze, and control the transmission of power.

smart

Websites that rely on user participation and user-contributed content.

social media

What refers to websites that rely on user participation and user-contributed content, such as Facebook, YouTube, and Digg?

social media

The practice of expanding your business and/or social contacts by a personal network.

social networking

______ as a Service delivers applications over the cloud using a pay-per-use revenue model.

software

________ that is built correctly can transform as the organization and its business transforms.

software

A(n) ______ can reduce costs, improve productivity, optimize business operations, generate growth, and increase profitability.

solid MIS infrastructure

What contains instructions written by a programmer specifying the actions to be performed by computer software?

source code

A small embedded line graph that illustrates a single trend

sparkline

What identifies the geographic location of features and boundaries on Earth, such as natural or constructed features, oceans, and more?

spatial data

Project ______ chart is a monitoring dashboard that uses red, yellow, and green color coding to indicate the status of each project task.

spotlight

All devices are connected to a central device, called a hub.

star

A(n) ______ MIS infrastructure identifies ways that a company can grow in terms of computing resources while simultaneously becoming less dependent on hardware and energy consumption.

sustainable

______ communication, or communications that occur at the same time such as IM or chat

synchronous

What is communications that occur at the same time such as IM or chat?

synchronous communication

An open ______ consists of nonproprietary hardware and software based on publicly known standards that allows third parties to create add-on products to plug into or interoperate with the system.

system

The ______ development life cycle is the overall process for developing information systems, from planning and analysis through implementation and maintenance.

system

What is the ability to present the resources of a single computer as if it is a collection of separate computers ("virtual machines"), each with its own virtual CPUs, network interfaces, storage, and operating system?

system virtualization

The overall process for developing information systems from planning and analysis through implementation and maintenance.

systems development life cycle (SDLC)

Social ______ describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation, filtering, or search.

tagging

What are specific keywords or phrases incorporated into website content for means of classification or taxonomy

tags

______ are specific keywords or phrases incorporated into website content for means of classification or taxonomy.

tags

What is the scientific classification of organisms into groups based on similarities of structure or origin?

taxonomy

______ is the scientific classification of organisms into groups based on similarities of structure or origin.

taxonomy

A(n) ______ review is a meeting in which an independent team of experts provides an in-depth analysis of project results to ensure that team members did the work accurately, completely, and to the right quality standard.

technical

The ______ phase brings all the project pieces together into a special testing environment to eliminate errors and bugs and verify that the system meets all the business requirements defined in the analysis phase.

testing

Involves bringing all the project pieces together into a special testing environment to eliminate errors and bugs, and verify that the system meets all of the business requirements defined in the analysis phase.

testing phase

Which phase brings all the project pieces together into a special testing environment to eliminate errors and bugs and verify that the system meets all the business requirements defined in the analysis phase?

testing phase

A graphical representation showing change of a variable over time

time-series chart

______ computing, a subset of sustainable MIS, refers to the environmentally responsible use, manufacture, and disposal of technology products and computer equipment.

to clean

A network ______ refers to the geometric arrangement of the actual physical organization of the computers (and other network devices) in a network.

topology

Bus, star, ring, hybrid, wireless.

topology

A(n) ______ (one word) processing system is the basic business system that serves the operational level (analysts) and assists in making structured decisions?

transaction

A system is called ______ when it is not operating and cannot be used

unavailable

Test individual units or pieces of code for a system

unit testing

Strategic decisions are highly ______ decisions, occurring in situations in which no procedures or rules exist to guide decision makers toward the correct choice.

unstructured

What reuses or refurbishes ewaste and creates a new product?

upcycle

______ reuses or refurbishes ewaste and creates a new product.

upcycle

Backward integration sends information entered into a given system automatically to all ______ systems and processes.

upstream

The graphical ______ interface is the interface to an information system.

user

______ documentation is created to highlight how to use the system and how to troubleshoot issues or problems.

user

What is created that highlights how to use the system and how to troubleshoot issues or problems?

user documentation

A(n) ___________ allows people at two or more locations to interact via two-way video and audio transmissions simultaneously as well as share documents, data, computer displays, and whiteboards.

videoconference

What allows people at two or more locations to interact via two-way video and audio transmissions simultaneously as well as share documents, data, computer displays, and whiteboards?

videoconference

______ over IP uses IP technology to transmit telephone calls.

voice

_________ over LTE allows mobile voice calls to be made over broadband networks, creating—under the right network conditions—clearer audio and fewer dropped calls.

voice

A(n) ______ area network spans a large geographic area, such as a state, province, or country.

wide

A(n) ______ is a type of collaborative web page that allows users to add, remove, and change content, which can be easily organized and reorganized as required.

wiki

Collaborative Web page that allows users to add, remove, and change content, which can be easily organization and reorganized as required.

wiki

What is a type of collaborative web page that allows users to add, remove, and change content, which can be easily organized and reorganized as required?

wiki

______ media are transmission material manufactured so that signals will be confined to a narrow path and will behave predictably.

wire

What type of media are transmission material manufactured so that signals will be confined to a narrow path and will behave predictably?

wire media

A (n) ______-wide area network is a wide area network that uses radio signals to transmit and receive data.

wireeless

A (n) ______-wide area network is a wide area network that uses radio signals to transmit and receive data

wireless

Devices are connected by signals between access points and wireless transmitters within a limited range.

wireless

Mobile business is the ability to purchase goods and services through a ______ Internet-enabled device.

wireless