CIS Final Exam Chapter 12

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When analyzing a potential application, the proper order of actions should be: A. input, output, processing B. processing, output, input C. input, processing, output D. output, input, processing

D. output, input, processing

Which of the following is a function of the systems analysis stage? A. Conducting a feasibility study B. Developing the functional requirements of the system C. Writing program code D. Data conversion

B. Developing the functional requirements of the system

User interface design refers to the development of: A. Programs and procedures to be used by end-users B. Display screens, forms and reports, and interactive computer user dialogs C. User training manuals D. The structure of databases and files accessible by end users

B. Display screens, forms and reports, and interactive computer user dialogs

Which of the following statements about documentation is true? A. Documentation is no longer important because commercial software has online help systems, backed up with Internet-based help systems B. Documentation serves as a method of communication among the people who develop, implement, and maintain a system C. Only program modifications and/or customizations need to be documented D. Documentation is the most expensive part of any system implementation

B. Documentation serves as a method of communication among the people who develop, implement, and maintain a system

Which of the following is done during the systems maintenance stage of application development? A. Develop logical models of the current system B. Monitor, evaluate, and modify the business system as needed C. Develop logical models of new system D. Convert to the new business system

B. Monitor, evaluate, and modify the business system as needed

A logical model of a current system is a blueprint of: A. How the current system does what it does B. What the current system does, without regard to how it does it C. What the system does and how it does it D. Documentation of what the new system will look like and how it will work

B. What the current system does, without regard to how it does it

The question of compatibility with hardware and software being provided by competing suppliers is a _______________ evaluation factor. A. performance B. compatibility C. technology D. connectivity

B. compatibility

Which category of feasibility study focuses on determining if reliable hardware and software, capable of meeting the needs of a proposed system, can be acquired or developed in the required time? A. Economic B. Operational C. Technical D. Legal/political

C. Technical

All of the following are activities performed during the executing project management phase except: A. Commit resources to specific tasks B. Add additional resources/personnel if necessary C. Writing a detailed project plan D. Initiate project work

C. Writing a detailed project plan

All of the following are activities performed during the initiating/defining project management phase except: A. Stating the problems/goals B. Securing resources C. Writing a detailed project plan D. Exploring costs/benefits with a feasibility study

C. Writing a detailed project plan

The overall process by which information systems are designed and implemented within organizations is referred to as systems _______________. A. design B. analysis C. analysis and design D. implementation

C. analysis and design

Signals for data entry errors and quick e-mail confirmation for customers are examples of a _______________ requirement. A. user interface B. processing C. control D. storage

C. control

Switching from the use of a present system to the operation of a new or improved system is a(n) _______________ activity. A. acquisition B. software development C. documentation D. conversion

D. conversion

Dealing with patents, copyrights, and licensing for a proposed system is related to _______________ feasibility. A. economic B. technical C. operational D. legal/political

D. legal/political

The _______________ feasibility assessment focuses on the degree to which the proposed development project fits with the existing business environment and objectives, with regard to development schedule, delivery date, corporate culture, and existing business processes. A. technical B. legal/political C. economic D. operational

D. operational

In analyzing a potential application, you should focus first on the _______________ to be produced by the application. A. input B. processing C. storage D. output

D. output

Systems thinking means that an individual sees: A. Inter-relationships among systems and processes B. Discrete snapshots of change, whenever it occurs C. Linear cause-and-effects when events occur D. All of the choices are correct.

A. Inter-relationships among systems and processes

Which of the following are activities performed during the closing project management phase? A. Meet with stakeholders B. Identify and sequence activities C. Commit resources to specific tasks D. Establish reporting obligations

A. Meet with stakeholders

No matter what the project, all of the following elements are necessary except: A. Prototypes B. Process C. Tools D. Techniques

A. Prototypes

All of the following are activities performed during the planning project management phase except: A. Stating the problems/goals B. Identify the "critical path" C. Writing a detailed project plan D. Estimate time and resources needed for completion

A. Stating the problems/goals

Evaluating and acquiring necessary hardware and software resources and information system services is a(n) _______________ activity. A. acquisition B. software development C. documentation D. conversion

A. acquisition

During the physical design stage, users and analysts focus on determining __________ the system will accomplish its objectives. A. how B. when C. where D. All of the choices are correct.

A. how

According to the text, certain changes in _______________ may dictate the need for change, regardless of the assessed feasibility of such change. A. the business environment B. product specifications C. management structure D. technical system requirements

A. the business environment

Automatic entry of product data and easy-to-use data entry screens for Web customers are examples of a _______________ requirement. A. user interface B. processing C. control D. storage

A. user interface

Which of the following are activities performed during the controlling project management phase? A. Establish reporting obligations B. Identify and sequence activities C. Commit resources to specific tasks D. Meet with stakeholders

A. Establish reporting obligations

According to the text, corrective maintenance includes: A. Fixing software bugs and logic errors not detected during the implementation testing period B. Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments C. Reducing the chances of system failure or extending the capacity of a current system's useful life D. Making changes to an existing system that are intended to improve the performance of a function or interface

A. Fixing software bugs and logic errors not detected during the implementation testing period

According to the text, what is probably the most important contribution of the modern project management approach? A. Identifying the project as a series of steps B. Recognizing the importance of user input to the project C. Eliminating the input of information system specialists D. None of the selections are considered the most important

A. Identifying the project as a series of steps

Determining whether expected cost savings, increased profits, and other benefits exceed the cost of developing and operating a system is related to _______________ feasibility. A. economic B. functional C. operational D. system

A. economic

The most important objective to achieve during the _______________ phase is the clear and succinct statement of the problem that the project is to solve, or the goals that it is to achieve. A. initiating/defining B. planning C. executing D. controlling

A. initiating/defining

When a company needs to evaluate competing proposals for hardware or software acquisition: A. Each evaluation factor is assigned an equal weight B. Each evaluation factor is assigned a different number of points, depending on its importance to the company C. The lowest bid is always the ultimate selection factor D. Only three things matter: cost, performance, and support

B. Each evaluation factor is assigned a different number of points, depending on its importance to the company

All of the following would be a focus of a human factors feasibility study except: A. Acceptance by employees B. How well a proposed system fits the company plans C. Customer and supplier acceptance D. All of the choices are factors in human factors feasibility.

B. How well a proposed system fits the company plans

Which of the following are activities performed during the planning project management phase? A. Establish reporting obligations B. Identify and sequence activities C. Commit resources to specific tasks D. Meet with stakeholders

B. Identify and sequence activities

All of the following would be a focus of a legal/political feasibility study except: A. Copyright or patent infringements B. Links to grassroots political parties C. Identifying the key stakeholders and the degree to which the proposed system may affect the distribution of power D. Existing contractual obligations

B. Links to grassroots political parties

Which of the following is an example of an intangible cost? A. Employee salaries B. Loss of customer goodwill C. Reduced inventory-carrying costs D. Improved customer service

B. Loss of customer goodwill

According to the text, adaptive maintenance includes: A. Fixing software bugs and logic errors not detected during the implementation testing period B. Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments C. Reducing the chances of system failure or extending the capacity of a current system's useful life D. Making changes to an existing system that are intended to improve the performance of a function or interface

B. Modifying existing functions or adding new functionality to accommodate changes in the business or operating environments

Which of the following statements most accurately applies to the concept of prototyping? A. Prototyping is not practical for large-scale projects B. Prototyping produces an actual working model of the information system needed by users C. Prototyping emphasizes getting the design right the first time D. Prototyping reduces the need for user involvement in systems development

B. Prototyping produces an actual working model of the information system needed by users

The acronym RFP stands for: A. Request for pricing B. Request for proposal C. Request for flat pricing D. Request for fixed pricing

B. Request for proposal

Which of the following are activities performed during the initiating/defining project management phase? A. Establish reporting obligations B. Securing resources C. Commit resources to specific tasks D. Meet with stakeholders

B. Securing resources

Why are business end users frequently added to system development teams? A. They have the greatest stake in a successful product B. They know a lot about the business activities that affect the company's business processes C. They are usually experienced in IS development D. They are the most likely to eliminate unnecessary documentation and steps

B. They know a lot about the business activities that affect the company's business processes

A feasibility study is a preliminary study to investigate the information needs of prospective users and is used to determine the proposed system's _______________. A. resource requirements B. costs and benefits C. feasibility D. All of the choices are correct.