CIS3348 Final

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1 Page Ref: 213 32) A data type of ________ is used for elements that can contain any number of characters up to the limit set by the database software. A) char B) numeric C) varchar D) text

1 Page Ref: 215 11) A derived element is one that: A) is keyed, derived by the users. B) has several different meanings, one for each user group. C) is created by processes as a result of calculations or a series of decision-making statements. D) has the displayed length and the stored length the same.

1 Page Ref: 217202 26) A method that provides conceptional freedom for representing processes and flows in a business system is the ________. A) database B) entity-relationship diagram C) data flow diagram D) flow chart

3 Page Ref: 10 20) ________ is the layer of the computer that is between humans and the computer. A) Cybernetics B) Human computer interface C) The keyboard D) Human computer interaction

3 Page Ref: 10 32) The four values of the agile approach are: A) communication, simplicity, user centered design and courage. B) communication, courage, principals and core practices. C) communication, values, feedback, and courage. D) communication, simplicity, feedback, and courage.

1 Page Ref: 20 2) The elements that make up an organizational system are called ________. A) entities B) events C) factors D) relationships

1 Page Ref: 238 32) ________, indicated by braces on a data structure, must have a corresponding DO WHILE, DO UNTIL, or PERFORM UNTIL structured English statement. A) Iteration B) Selection C) Movement D) Sequence

1 Page Ref: 334 27) Ease of use means that forms and screens are straight-forward and require no extra time to ________. A) decipher B) translate C) erase D) encode

1 Page Ref: 334 28) ________ are important instruments for steering the course of work. A) Forms B) Buttons C) Data models D) Databases

1 Page Ref: 335 30) The ________ section requires the most detail and development from the person completing it. A) body B) heading C) comments D) footer

1 Page Ref: 335 29) Designing a form with proper ________ can minimize the time and effort spent by employees in form completion. A) flow B) usefulness C) context D) headings

2 Page Ref: 215 10) A base element is one that: A) was initially keyed into the system. B) does not change over a period of time. C) is used within one and only one subsystem. D) is the result of a calculation or some other logic.

2 Page Ref: 215 28) ________ is usually the first component to be stored in the data dictionary. A) Data flow B) Data direction C) Data mining D) Database schema

2 Page Ref: 218 29) A ________ is composed of related elements. A) data structure B) data alias C) database schema D) data flow

2 Page Ref: 241 25) What is a way to examine, describe, and document structured decisions? A) decision table B) data flow C) data dictionary D) database

2 Page Ref: 259 35) ________ diagrams are used to model the static structural design view of a system. A) Class B) Concept diagrams C) Structural diagrams D) Behavioral diagrams.

2 Page Ref: 338 33) Proper layout and ________ contribute to a form's attractiveness. A) flow B) groupings C) headers D) font

2 Page Ref: 437 32) The code that is used to represent glyphs or syllables or whole words is called ________. A) unicode B) function code C) alpha-numeric code D) mnemonic code

2 Page Ref: 440 34) There are two types of data to enter: data that ________ every transaction, and data that concisely differentiate the particular item being processed from all other items. A) change B) filter C) capture D) remove

2 Page Ref: 469 34) At the program testing stage, programmers must first ________ their programs to verify the way a routine will work. A) desk check B) live check C) encode D) encrypt

2 Page Ref: 49 29) ________ feasibility refers to projecting whether the system will operate and be used once it is installed. A) Operational B) Economic C) Technical D) Resource

2 Page Ref: 54 10) Which of these is especially important in estimating project time? A) experience B) historical records C) industry standards D) mathematical programming

2 Page Ref: 543 21) Products that assess and report on the potential risks in a system are called: A) vulnerability management products. B) intrusion detection products. C) URL filtering products. D) firewalls. E) secure socket layering products.

2 Page Ref: 7 18) The ________ contains input and output layouts, file specifications, and processing details for programmers. A) program specifications packet B) software development life cycle C) programming guidelines D) map

2 Page Ref: 72 31) A ________ is a chart on which bars represent each task. A) Gantt chart B) design diagram C) PERT diagram D) database design

3 Page Ref: 247 16) Which is not one of three main advantages of a decision tree over a decision table? A) more correct as a communication tool B) sequential structure of decision tree branches C) conditions and actions of decision trees are found on some branches D) more readily understood

1 Page Ref: 104 27) During an interview, the analyst should get the ________ of the interviewees, their feelings, organizational and personal goals, and informal procedures. A) concerns B) opinions C) objections D) None of the above.

1 Page Ref: 108 10) After an interview has been conducted, which of these is not a good idea? A) arranging for a followup meeting with the interviewee B) proceeding directly to the next scheduled interview while you are still in "interview mode" C) writing the interview report as soon as possible after the interview D) None of the above.

1 Page Ref: 28 11) A many-to-many relationship is replaced with ________ to form two one-to-many relationships. A) a fundamental entity B) an associative entity C) an attributive entity D) a bipolar entity

1 Page Ref: 28 10) An entity that joins two other entities is called: A) a fundamental entity. B) an associative entity. C) an attributive entity. D) a linking entity.

1 Page Ref: 295 3) Which of these reports describe output produced when certain conditions occur? A) detailed B) exception C) historical D) summary

1 Page Ref: 302 8) Defining a narrow range for information output in an exception report is an example of bias through: A) graphics. B) setting limits. C) sorting. D) None of the above.

1 Page Ref: 311 17) Which of the following does not need to be considered when building a Web site? A) structure B) HTML expertise C) graphics D) navigation E) promotion

1 Page Ref: 335 3) Which is not one of the seven main sections of a strong form? A) heading B) footnote C) body D) signature and verification E) comments

1 Page Ref: 399 2) In HCI, well-being means concern for the human's: A) physical state, such as comfort, safety, and health. B) physical and psychological state. C) psychological state, such as system acceptance, technology-stress, and software frustration. D) physical environment, such as keyboard ergonomics and lighting.

1 Page Ref: 41 15) Anything external to an organization's boundaries is considered to be: A) of little importance. B) an environment. C) an enterprise resource system. D) an associative entity.

1 Page Ref: 411 32) ________ are for critical information that the user needs to know in a timely manner. A) Badges B) Alerts C) Queries D) Notices

2 Page Ref: 344 24) Which is not one of the top five most legible combinations of foreground lettering on background? A) black on yellow B) green on black C) blue on white D) white on blue E) yellow on black

2 Page Ref: 407 9) Which of the following types of interface is the ideal for inexperienced users, requiring no special skills? A) dialog box B) natural language C) command D) question and answer

2 Page Ref: 408 14) User interfaces include all except: A) natural-language interfaces. B) indirect manipulation interface. C) question-and-answer interfaces. D) menu interfaces. E) form-fill interface.

2 Page Ref: 413 19) Which of the following helps to achieve the goal of standard operation and consistency? A) Use the same icons for all programs regardless of their function. B) Cancel a transaction in a consistent way. C) Change the background color as the user moves from screen to screen in a consistent manner. D) When using different keys to obtain help from screen to screen within a system, provide the location of the help key message in a consistent line on the screen.

2 Page Ref: 417 22) The query method that uses a series of keywords and commands to select the rows and columns for a query is called: A) a parameter query. B) SQL. C) QBE. D) query design grid.

2 Page Ref: 438 13) The code that is used to represent glyphs or syllables or whole words is: A) block sequence. B) unicode. C) mnemonic code. D) significant-digit.

2 Page Ref: 439 17) Codes are: A) used in GUI programs to ensure that codes keyed by the user are valid. B) used in a validation program to ensure that only valid codes have been entered. C) printed in reports. D) displayed on screens. E) All of the above.

2 Page Ref: 447 21) Which of the following is used by radio frequency identification for automatic collection of data? A) micro transmitting stations B) transponders C) cell phones D) hand-held devices

2 Page Ref: 54 9) Which of the following is dependent upon determining human resources for the project? A) economic feasibility B) operational feasibility C) tactical feasibility D) technical feasibility

3 Page Ref: 248 18) Which of the following is not a business rule? A) business conditions and actions B) user ethics C) logical inferences D) processing sequences

3 Page Ref: 254 29) When using inheritance, the child class is also know as a ________ class. A) parent B) derived C) primary D) secondary

3 Page Ref: 259 8) Which of the following is not one of the six most commonly used UML diagrams? A) activity diagram B) CRC card relationship diagram C) use case diagram D) statechart diagram

3 Page Ref: 307 15) Which of the following is not a typical type of widget? A) clocks B) Ajax dashboard C) translators D) sticky notes

3 Page Ref: 321 30) Which of the following is not a type of bias introduced unintentionally during output presentations? A) how information is sorted B) choice of fonts C) choice of graphics D) setting of acceptable limits

3 Page Ref: 344 17) Which graphical user interface screen element is used to perform an action? A) check box B) command button C) drop-down list box D) list box E) radio button

3 Page Ref: 470 12) At what stage do operators and end-users become actively involved in testing? A) link testing with test data B) full systems testing with test data C) program testing with test data D) full systems testing with live data

3 Page Ref: 488 19) Which of these is not a kind of security? A) behavioral B) hierarchical C) logical D) physical

3 Page Ref: 488 22) Which of the following is not a privacy consideration for ecommerce? A) Have a corporate policy on privacy that is displayed on the Web site. B) Make it mandatory for users to fill out personal information on a Web site, while ensuring them that the information will be kept confidential. C) Use sources that allow you to obtain anonymous information about classes of customers. D) Only ask for the information the application requires to complete the transaction. E) Avoid the latest trick that permits your client to gather information about the customer.

3 Page Ref: 9 5) Which of these is not used by analysts when adopting CASE tools? A) communicating more effectively with users B) expediting the local area network C) increasing productivity D) integrating the work done during life cycle stages

1 Page Ref: 10 6) An encyclopedia that is used to store all project information is called: A) a data dictionary. B) an upper CASE tool. C) a CASE repository. D) a lower CASE tool.

1 Page Ref: 106 8) Probing questions: A) should be avoided, since they may make the interviewee feel that he/she is being interrogated. B) are not used when interviewing business professionals since the questioning should be strictly limited to understanding the system and business situation. C) are used to clarify, draw out and expand on the interviewee's point. D) should be done using an investigative/reporter approach.

1 Page Ref: 110 13) Which of the following is not an advantage of using Joint Application Design (JAD)? A) Users have improved ownership of the system. B) The time to develop the system is reduced. C) JAD works independent of organizational culture. D) JAD helps to generate new ideas.

1 Page Ref: 112 17) Which of the following is not a disadvantage of JAD sessions? A) JAD requires a commitment of a large block of time from the users. B) If the preparation for a JAD session is inadequate, it may result is a less than satisfactory design. C) Only one or two users have input into a JAD session. D) The organizational culture may not support a JAD session.

1 Page Ref: 135 30) The first step of prototyping is to estimate the ________ involved for building system modules. A) time B) programmers C) costs D) skills

1 Page Ref: 139 34) Observing ________, their physical environment, and their interaction with their physical, ergonomic environment is an important unobtrusive method for a systems analyst. A) software developers B) administrative assistants C) decision makers D) receptionists

1 Page Ref: 142 21) An office lighted with warm, incandescent lighting indicates a tendency toward: A) formal communication. B) gathering information from memos. C) casual communication. D) a person that is interested in external information.

1 Page Ref: 142 22) ________ is the process of systematically selecting representative elements of a population. A) Questioning B) Calling C) Sampling D) Learning

1 Page Ref: 235 2) A goal of producing process specifications is to: A) reduce process interactions. B) build technical specifications for a specific computer language. C) validate the system design, including data flow diagrams and the data dictionary. D) design computer input and output processes.

1 Page Ref: 235 28) Process descriptions may exist on a form or within a ________ repository. A) data B) data dictionary C) CASE tool D) CASE diagram

1 Page Ref: 28 23) A zero on a relationship line indicates: A) that the relationship line is undefined. B) the absence of any well-defined entities. C) that none is possible for the next relationship. D) that the relationship should be used to create an associative entity.

1 Page Ref: 335 5) Which of the following is not on the bottom of the form? A) verification B) totals C) identification D) comments

1 Page Ref: 339 10) The occasional user should have ________% of the display screen containing useful information? A) 30 B) 40 C) 50 D) 70 E) 90

1 Page Ref: 396 5) In general, if many people need copies of output, which of these is the best alternative? A) audio B) CD ROM C) Web-based documents D) display screen

1 Page Ref: 476 14) Which of the following is an advantage of the client/server model? A) less customization of applications B) lower start-up costs C) provides greater computer power D) fosters a high managerial level of decision making

1 Page Ref: 487 18) Ecommerce protection must be used to prevent security threats from: A) external users. B) internal Web users. C) both external and internal users. D) extranet users.

2 Page Ref: 130 3) Which is not one of four steps that a systems analyst must follow to design a good sample? A) Determine the data to be collected or described. B) Determine the population to be sampled. C) Choose the type of population. D) Describe the sample size.

2 Page Ref: 131 26) The absolute number is more important in sampling than the percentage of the ________. A) sample size B) standard deviation C) population D) average

2 Page Ref: 131 7) Which sampling technique is usually the most important to the systems analyst? A) random sampling B) systematic sampling C) stratified sampling D) cluster sampling

2 Page Ref: 151 24) A system for which only input and output are prototyped is called a ________. A) first-of-series B) patched-up C) nonoperational D) selected features

2 Page Ref: 160 17) Which of the following is not a component of the Scrum methodology? A) product backlog B) daily scrum C) spring D) demo

2 Page Ref: 162 16) Which of the following statements is not a principle of agile modeling? A) "Travel light." B) "Model with a purpose." C) "Code for tomorrow." D) "Software is your primary goal."

2 Page Ref: 181 4) What is the middle of the process symbol used for? A) process sequence B) identifying number C) process description D) process implementation

2 Page Ref: 210 18) An analyst may develop the data flow diagram using a top-down method by using: A) algebraic notation. B) structural records. C) algebraic notation and structural records. D) vertical expansion methodology.

2 Page Ref: 237 5) Which of the following is not a business rule? A) logical inferences B) mathematical and functional derivations C) programming language IF statements D) definitions of business terms

2 Page Ref: 242 11) When iteration is indicated for an element or a group of elements in the data dictionary: A) a simple sequence of structured English statements is all that is necessary. B) an IF..THEN...ELSE structured must be present in the structured English statements. C) DO WHILE, DO UNTIL, or PERFORM UNTIL structured English statements must be included. D) a decision table must be used to depict the logic.

2 Page Ref: 25 6) Which of these is used to depict a relationship in an entity relationship diagram? A) triangle B) square C) crow's foot line D) rectangle

2 Page Ref: 256 5) Which of the following is not one of the main components of UML? A) things B) relationships C) entities D) diagrams

2 Page Ref: 266 16) Which of the following is not a format for sending messages between classes on a sequence diagram? A) messageName( ) B) messageName(parameter1, parameter2) C) messageName(parameter1:returnValue, parameter2:returnValue) D) messageName(parameterType:parameterName(defaultValue))

1 Page Ref: 153 31) When prototyping, it is essential that analysts work in ________ modules. A) manageable B) small C) large D) global

1 Page Ref: 154 29) An advantage of prototyping is tied to the fact that user ________ change over time. A) requirements B) needs C) populations D) feelings

1 Page Ref: 156 35) In the agile approach, ________ is determined by listening to customers and getting them to write down their stories. A) scope B) perspective C) whiteboarding D) feedback

1 Page Ref: 157 9) Systems that require constant updating and technical design are prone to which kind of error? A) miscommunication B) design C) coding D) documentation

1 Page Ref: 16 14) Decision makers are beginning to understand that ________ is not just a byproduct of conducting business, but a critical factor in determining the success or failure of a business. A) information B) decoration C) hesitation D) frustration

1 Page Ref: 180 30) An external entity is called a source or ________ of data, and is considered to be external to the study. A) destination B) result C) answer D) confusion

1 Page Ref: 4 4) System maintenance must be performed to: A) correct software errors. B) add new features that have never been requested before. C) remove features that none of the users are using. D) keep programmers employed.

1 Page Ref: 40 14) Which view of organizations concentrates on myths, metaphors, humor, and ceremonies? A) culture B) human relationships C) leadership style D) technology

1 Page Ref: 400 28) ________ allow users to arrange data in a table in any way they choose. A) Pivot tables B) Databases C) Menus D) Display screens

1 Page Ref: 107 9) Which structure should be used when you want to warm up the interviewee to a topic? A) funnel B) pyramid C) diamond D) oval

1 Page Ref: 322 27) ________ apps are intended for professionals and are often iPad versions of desktop software. A) Freemium B) Premium C) Low-cost D) Free

2 Page Ref: 304 10) Which type of report prints a line for all records that match a set of conditions? A) detailed B) exception C) summary D) selected item

2 Page Ref: 171 20) It has been noted that dividing up groups and setting up barriers often introduces: A) scrum. B) dysfunctional pair-programming teams. C) errors. D) redundant code for modules.

2 Page Ref: 242 12) In order to build decision tables, what does the analyst not need to do? A) Eliminate any impossible situations. B) Simplify the table as much as possible. C) Determine the minimum size of the table. D) Eliminate inconsistencies.

2 Page Ref: 118 24) The degree in which the question measures what the analyst intends to measure is called: A) external consistency. B) internal consistency. C) factoring. D) validity.

2 Page Ref: 156 8) The agile approach is based on: A) values. B) principles. C) practices. D) All of the above.

2 Page Ref: 216 35) A(n) ________ element is one that has a smooth range of values. A) absolute B) discrete C) variable D) continuous

2 Page Ref: 304 12) Which of these is not a guideline for display screen design? A) Create an attractive display screen. B) Facilitate user movement among display screens. C) Keep the display screen simple. D) Vary the display screen presentation.

2 Page Ref: 476 40) A three-tiered client/server model includes which of the following? A) Web server B) application server C) database server D) All of the above.

3 Page Ref: 186 8) A logical data flow diagram: A) includes types of programs, such as online or batch. B) is a model of how the system will be implemented. C) does not include any primitive processes. D) is a model of how the business operates.

3 Page Ref: 214 9) A synonym or other name for an element is called a(n): A) common element. B) structural element. C) attributive element. D) alias.

3 Page Ref: 259 7) Which of the following is a structural diagram? A) use case diagram B) statechart diagram C) sequence diagram D) class diagram

1 Page Ref: 254 31) ________ reduces programming labor by reusing common objects easily. A) Inheritance B) Dower C) Parenting D) Settlement

1 Page Ref: 254 32) A ________, ________, and ________ card may be used when the analyst is beginning to model or talk about the system from an O-O perspective. A) class; responsibilities; collaborators B) class; responsibilities; collections C) class; revisions; collaborators D) collection; responsibilities; collaborators

1 Page Ref: 254 30) When one class is created from another class it is called ________. A) inheritance B) dower C) parenting D) settlement

1 Page Ref: 255 3) When attributes are preceded by a minus sign, it means that: A) the attributes are private. B) the attributes are public. C) the attributes are static. D) the attributes are undefined.

1 Page Ref: 470 37) ________ is performed most often to improve the existing software. A) Maintenance B) Testing C) Documentation D) Cloud computing

1 Page Ref: 130 4) Which is not a main type of sample? A) objectiveness B) convenience C) purposive D) simple E) complex

1 Page Ref: 228 26) A(n) ________ is a synonym or another name for the element, used by different users of systems. A) alias B) schema C) alert D) varchar

1 Page Ref: 190 16) The process of creating a simple data flow diagram fragment for each unique system trigger is called: A) event modeling. B) trigger analysis. C) response cases. D) CRUD model analysis.

2 Page Ref: 435 29) A user enters the code directly into the terminal of a(n) ________ system or onto a source document of a batch system. A) online B) offline C) documented D) paper-based

2 Page Ref: 435 7) The code used for pull-down menus in a GUI system is: A) classification codes. B) alphabetic deviation codes. C) block sequence codes. D) cipher codes. E) simple sequence codes.

2 Page Ref: 436 31) When it is possible to describe a product via its membership in many subgroups, we can use a ________ code to help describe it. A) significant-digit B) block C) cipher D) numeric

1 Page Ref: 26 9) An entity that describes attributes such as repeating groups is called: A) a fundamental entity. B) an associative entity. C) an attributive entity. D) an external entity.

2 Page Ref: 241 33) ________ are used when complex branching occurs in a structured decision process. A) Decision tables B) Data dictionaries C) Decision trees D) All of the above.

2 Page Ref: 160 12) Which of the following can be used to communicate ideas that would otherwise remain fuzzy or unshaped? A) testing B) documenting C) scope D) coding

2 Page Ref: 180 31) Data flows occurring simultaneously can be depicted doing just that through the use of ________ arrows. A) perpendicular B) segmented C) connecting D) parallel

2 Page Ref: 186 9) Which of the following is not an advantage of using a logical model? A) A system based on a logical model is more stable. B) The logical model helps the analyst understand the business being studied. C) It facilitates communication with the users. D) A logical model clarifies which processes are automated.

2 Page Ref: 202 24) Each time an external company or system is involved: A) the processes that handle each of the interactions should be partitioned into one program for security reasons. B) a new temporary data store must be used with a process to create the data store. C) the process that handles the interaction must be on a secure server. D) the process involved needs to be partitioned into a separate program.

2 Page Ref: 216 33) The correct determination of a(n) ________ length is important to avoid truncation. A) address B) zip code C) database D) element

2 Page Ref: 222 23) Which of the following may be created by transforming an XML document? A) a Web page B) a portable document format (PDF) file C) output for a handheld device D) All of the above.

2 Page Ref: 23 20) The symbol used to represent a process on a context level data flow diagram is: A) a diamond inside a rectangle. B) a circle. C) an oval inside a rectangle. D) a rectangle with rounded corners.

2 Page Ref: 235 23) Which of the following is not an example of a keyword for structured English? A) IF B) DO C) PERFORM D) IS LIKE

2 Page Ref: 238 31) A data structure with optional elements contained in parenthesis or either/or elements contained in brackets will have a corresponding ________ statement in the process specification. A) DO ... WHILE B) PERFORM C) DO ... UNTIL D) IF ...THEN ...ELSE

2 Page Ref: 238 9) Which of the following is not one of the three basic constructs used to code computer programs? A) sequence B) selection C) iteration D) computation

2 Page Ref: 24 22) Another name for an associative entity is: A) an attributive entity. B) an external entity. C) a co-variant entity. D) a gerund.

2 Page Ref: 242 20) In a decision table, contradictions occur when: A) an important condition is omitted. B) when the situation cannot occur because there are two or more conditions that cannot occur at the same time. C) identical sets of alternatives require the same action. D) rules suggest different actions but satisfy the same conditions.

2 Page Ref: 245 35) ________ are an important tool in the analysis of structured decisions. A) Contradictions B) Data dictionaries C) Decision trees D) Decision tables

2 Page Ref: 25 5) An external entity may be: A) a person. B) another department. C) another computer system. D) All of the above.

2 Page Ref: 26 8) A crow's foot notation indicates: A) none of the other entity. B) one of the other entity. C) an attributive entity. D) many of the other entity.

2 Page Ref: 266 15) Solid arrowheads used for messages on a sequence diagram represent: A) inheritance relationships. B) return parameters. C) asynchronous messages. D) synchronous messages.

2 Page Ref: 300 7) Which of these sorting procedures can introduce bias into information? A) alphabetical B) chronological C) cost D) All of the above. E) None of the above.

2 Page Ref: 307 14) Which of the following is a rule of thumb used to make the dashboard more attractive and more effective? A) Create an RSS file for the dashboard. B) Use a large variety of item types. C) Use bright colors and bold fonts only for all data to distinguish the dashboard from the other windows. D) Choose appropriate performance measures for display.

2 Page Ref: 308 16) Which of the following is not a way to help you design a general purpose Web site intended for the average user? A) Use professional tools. B) Study other Web sites. C) Examine the Web sites of professional designers. D) Make extensive use of Web plug-ins. E) Create templates of your own.

2 Page Ref: 320 29) Sometimes it is advisable to offer a ________ app if there are numerous other apps with similar functionality. A) freemium B) premium C) low-cost D) free

2 Page Ref: 339 9) Which is not a guideline for display screen design? A) Keep the screen simple. B) Keep the screen presentation consistent. C) Facilitate user movement among screens. D) Create an attractive screen. E) None of the above.

2 Page Ref: 339 11) Which is not an illusion of physical movement among screens? A) scrolling B) context-sensitive pop-up windows C) onscreen dialogue D) None of the above.

2 Page Ref: 340 1) To reach HCI goals, managers and developers need to be knowledgeable about the interplay among: A) users. B) tasks. C) the environments in which systems are used. D) All of the above.

2 Page Ref: 343 14) Which of the following is used to select data that is mutually exclusive? A) check box B) text box C) text area D) radio button

2 Page Ref: 400 27) One important consideration is that data are made available in different forms so that users with different ________ abilities can make sense of them. A) technological B) behavioral C) psychological D) cognitive

2 Page Ref: 400 6) Which of the following is not a physical consideration in HCI design? A) vision B) hearing C) touch D) smell

2 Page Ref: 462 5) Which is not an advantage of using a top-down approach to systems design? A) avoiding the chaos of attempting to design a system "all at once" B) the ability to have separate systems analysis teams working in parallel on different but necessary subsystems C) avoiding bias from the systems analyst D) eventually the subsystems must be reintegrated

2 Page Ref: 476 15) What type of computing allows the use of Web services, database services, and application services over the Internet, without having to invest in corporate or personal hardware, software, or software tools? A) broadcast computing B) central computing C) ring computing D) cloud computing E) client computing

2 Page Ref: 492 25) Finding more about the Web page visitors includes: A) whether the visitor is a new or returning visitor. B) the geographic region of the visitor. C) who the top visitors are. D) All of the above.

2 Page Ref: 53 6) Which of the following is not a way in which systems projects are considered to be feasible? A) operationally B) technically C) economically D) physically

2 Page Ref: 53 7) Which of the following is concerned with the current technical resources that can be upgraded or added to in order to fulfill the requests under consideration? A) economic feasibility B) operational feasibility C) tactical feasibility D) technical feasibility

2 Page Ref: 542486 20) Which of the following is an action that does not help to provide security for an ecommerce site? A) email filtering products B) virus protection software C) URL filtering products D) private key infrastructure E) secure socket layering

2 Page Ref: 74 15) The longest path through a PERT diagram is called: A) slack time. B) the precedent activity path. C) maximum path time. D) the critical path.

2 Page Ref: 79 24) Systems analysts formulate numbers that represent both current and projected ________ for the system so that any hardware obtained will possess the capability to handle current and future needs. A) inventory B) power requirements C) heating and cooling needs D) workloads

2 Page Ref: 85 11) Which of these is not an advantage of a Gantt chart? A) communicating with users B) simplicity C) planning activities D) showing precedence

3 Page Ref: 111 14) JAD sessions: A) are used when several interviews, with several users, contain only closed, detailed questions. B) are used when the users do not get along with one another. C) are used to perform interviews with management and primary clients outside the corporation. D) are used to reduce the time and the cost of doing many one-to-one interviews.

3 Page Ref: 13 34) The agile approach and the ________ approach both allow subsystems to be built one at a time until the entire system is complete. A) systems development life cycle B) unified modeling C) try and try again D) object-oriented

3 Page Ref: 131 8) Which determines the sample size? A) cluster itself B) what we know about the sample itself C) population D) systems analyst

3 Page Ref: 132 10) The overriding variable that determines how many people the systems analyst should interview in depth is: A) the number of analysts interviewing. B) the number of users in an organization. C) the number of departments and the number of users in an organization. D) the time an interview takes.

3 Page Ref: 16 8) When program software is distributed free with the code or computer instructions available for anyone to modify, it is called: A) freeware. B) code independent software. C) a distributed system. D) open source software.

3 Page Ref: 166 18) Based on their study of a group of programmers, the best programmers are ________ times more productive than the worst ones. A) one to two B) three to five C) four to eight D) five to ten

3 Page Ref: 184 7) When the data flow in and out of a parent process do not match the data flow in or out of a child diagram, it is called: A) a primitive process. B) a disordered pair. C) a logical data flow diagram. D) unbalanced decomposition.

3 Page Ref: 22 18) An integrated organizational information system is called a(n): A) virtual organization. B) open system. C) interrelated external entity. D) enterprise resource planning system.

3 Page Ref: 224 21) Elements on a data flow going into or out from a data store: A) must be created by the process linking to the data store. B) must be base elements. C) must be on a data flow that is input to the process that creates the output that is going to the data store. D) must be contained by the data store.

3 Page Ref: 242 13) Which of the following is not one of the main problems that can occur in developing decision tables? A) incompleteness B) impossible situations C) contradictions D) repetition

3 Page Ref: 259 9) Which of the following is not described by a use case? A) the actor that initiates an event B) the use case that performs the actions C) the event that triggers the use case D) the objects required by the use case

3 Page Ref: 297 25) Which of the following is not involved in creating an app for a mobile phone or tablet? A) brainstorming B) preliminary screen design C) user interface decisions D) printing screen designs as a submission requirement

3 Page Ref: 318 26) Which of the following are common orientations for smart phones and tablets? A) portrait B) landscape C) diagonal D) Both A and B. E) A, B and C. F) None of the above.

3 Page Ref: 352 25) Which of the following guidelines do not apply to creating ecommerce sites? A) Customers should feel confident that they are buying the correct amount. B) Instill a feeling of confidence in the company by displaying a privacy policy and security information. C) Allow the customer to change the order quantity or remove items from the shopping cart. D) Create a feedback screen that validates that mandatory fields have been correctly entered but will be flexible enough to allow customers to submit an order even if incorrect.

3 Page Ref: 408 15) A small message that appears when the cursor is placed over a command button to identify its function is called: A) a hypertext link. B) a shortcut keystroke. C) a context sensitive menu. D) tool tip help.

3 Page Ref: 442 18) Codes in a GUI system may be stored: A) in a database table. B) as a database function. C) as a pull-down list. D) A and B above. E) A and C above.

3 Page Ref: 446 1) Which of the following is not a part of the Six Sigma methodology? A) Define the problem. B) Analyze the cause. C) Standardize the changes. D) Implement the solution. E) Draw conclusions.

3 Page Ref: 447 20) Which method is useful for scoring answer sheets for survey questionnaires? A) data strips B) bar codes C) punch out forms D) mark sense forms E) MICR

3 Page Ref: 75 17) Which of the following is not a desirable team member characteristic? A) a good work ethic B) a readiness to take on leadership based on expertise C) honesty D) position within the organization E) enthusiasm for the project

1 Page Ref: 106 29) A(n) ________ question has a finite number of responses. A) closed B) open C) logical D) key

1 Page Ref: 15 2) Which of these characteristics is most important to a systems analyst? A) communicator B) problem solver C) programmer D) project manager

2 Page Ref: 219 19) The data dictionary may be used to create: A) screens. B) reports. C) forms. D) All of the above.

1 Page Ref: 1 15) As a(n) ________, an analyst draws on professional expertise concerning computer hardware and software and their uses in the business. A) supporting expert B) consultant C) programmer D) agent of change

1 Page Ref: 104 28) An example of an ________ question is "Explain how you make a purchasing decision." A) open-ended B) closed-ended C) true/false D) multiple choice

1 Page Ref: 105 6) Which of these is an advantage of closed interview questions? A) keeps interviewer in control of the interview B) makes it more interesting for the interviewee C) makes phrasing easier for the interviewer D) provides richness of detail

1 Page Ref: 106 31) An example of a(n) ________ is the question "Why?" A) probe B) bipolar question C) closed question D) interactive question

1 Page Ref: 107 32) An inductive organization of interview questions can be visualized as having a ________ shape. A) pyramid B) diamond C) funnel D) cube

1 Page Ref: 109 5) Which of these is an advantage of open-ended questions? A) allows more spontaneity B) gets to the point more quickly C) makes comparing interviews easier D) saves time

1 Page Ref: 11 23) The most comprehensive and responsible role that the systems analyst takes on is that of a(n) ________. A) agent of change B) compromiser C) leader D) consultant

1 Page Ref: 114 19) Which term is defined as "what people in the organization say they want"? A) attitudes B) behavior C) beliefs D) characteristics

1 Page Ref: 131 25) When the systems analyst selects a group of documents or people to study, it is an example of ________ sampling. A) cluster B) simple random C) purposive D) systematic

1 Page Ref: 131 27) A good rule of thumb is to interview at least ________ people on every level of the organization. A) three B) two C) four D) five

1 Page Ref: 133 11) A good rule of thumb is to interview: A) at least three people on every level of the organization and at least one from each functional area directly involved in the system. B) at least one person on every level of the organization and at least three from each functional area directly involved in the system. C) at least one person on every level of the organization and at least one from each functional area directly involved in the system. D) at least one person on every level of the organization and at least two from each functional area directly involved in the system.

1 Page Ref: 136 14) Which is not a way that the analyst can inspect a record? A) checking for consistency in report font types and logo placement B) looking for opportunities for improving the recording form design C) observing the number and type of transactions D) watching for instances where the computer can simplify the work

1 Page Ref: 138 33) Typically, most information flows ________. A) downward and horizontally B) upward and vertically C) Both A and B. D) Neither A nor B.

1 Page Ref: 140 35) Which of the following is not an element observed in STROBE? A) office location B) desk placement C) office lighting D) desk chair fabric

1 Page Ref: 151 22) A system that has all necessary features but is inefficient is an example of a ________ prototype. A) patched-up B) nonoperational C) first-of-series D) selected features

1 Page Ref: 151 23) A regional blood inventory system that is instituted in one regional hospital with plans to install the system in the remaining hospitals is an example of a ________ prototype. A) first-of-series B) patched-up C) nonoperational D) selected features

1 Page Ref: 164 15) Which of the following is a core practice of the agile approach? A) A 40-hour work week. B) Outsource all complex modules. C) Stick to the plan, even if it is behind schedule. D) Programmers should be assigned individual programs based upon their ability.

1 Page Ref: 179 27) ________ depict the broadest possible overview of system inputs, processes, and outputs. A) Data flow diagrams B) Databases C) Entity-relationship diagrams D) Flow charts

1 Page Ref: 179171 21) Building a ________ of information systems is a useful technique for quickly gathering information requirements. A) prototype B) system design C) lifecycle D) maintenance agreement

1 Page Ref: 180 28) By using combinations of only four symbols, the systems analyst is able to create a pictorial depiction of data flows that eventually can provide solid system ________. A) documentation B) modeling C) programming D) answers

1 Page Ref: 180 29) The data flow approach enables the systems analyst to better understand the interrelatedness of ________ and ________. A) systems; subsystems B) systems; programming C) subsystems; programming D) subsystems; diagrams

1 Page Ref: 180 3) Which is not one of the four basic symbols used to chart data movement on data flow diagrams? A) an oval B) arrow C) rectangle with rounded corners D) open-ended rectangle

1 Page Ref: 181 34) While the first ________ diagram helps the systems analyst grasp basic data movement, its general nature limits its usefulness. A) context B) concept C) user interface D) design

1 Page Ref: 191 18) A use case: A) summarizes an activity, its trigger, input, and output. B) describes a subsystem of a data flow diagram showing how the processes use data produced by other processes. C) describes how the data is partitioned into programs for different users. D) shows when the data is updated, read, created or deleted.

1 Page Ref: 192 20) Which of the following is a goal of dividing a Web site into a series of Web pages? A) improve the ease of maintaining the Web site B) improve the collection of Web metrics C) improve tracking of page movement by the customer D) improve the revenue obtained by page marketing

1 Page Ref: 2 24) The ________ is a phased approach to analysis and design that holds that systems are best developed through the use of a specific cycle of analyst and user activities. A) systems development life cycle B) agile approach C) object-oriented approach D) open source approach

1 Page Ref: 20 29) System outputs are used as ________ to compare performance with goals. A) feedback B) data C) inputs D) None of the above.

1 Page Ref: 21 31) A(n) ________ defines the boundaries of the system. A) context level data flow diagram B) entity-relationship model C) open diagram D) closed diagram

1 Page Ref: 211 4) A data flow that contains data that are used between processes is called: A) internal. B) derived. C) base. D) iterative.

1 Page Ref: 215 27) A ________ is a large collection of information that is larger than a data dictionary. A) repository B) schema C) data element D) data alias

1 Page Ref: 218 16) Data stores are used to store: A) all base elements and some derived elements. B) all derived elements and some base elements. C) all base and derived elements. D) only some base elements and some derived elements (the most critical ones in the system).

1 Page Ref: 218 30) A ________ is one that is contained within a larger data structure and consists of further subdivisions. A) structural record B) transactional record C) data alias D) schema

1 Page Ref: 218 31) ________ data structures include additional elements necessary for implementing the system. A) Physical B) Logical C) Informational D) Logistical

1 Page Ref: 225 25) Which of the following is a more precise way to define the content of an XML document? A) a schema B) a document attribute list C) an ID REF, listing the identifiable elements of a document D) an XML repository specifications document

1 Page Ref: 23 19) An enterprise resource planning system: A) is purchased rather than developed. B) links team members at remote distances. C) uses project management software to develop program coding schedules. D) involves the use of isolated systems that do not interact.

1 Page Ref: 238 30) Structured English can be more complex if blocks of (instructions) are ________ within each other to show hierarchy. A) nested B) grouped C) selected D) placed

1 Page Ref: 242 34) In a decision table, ________ occur(s) when rules suggest different actions but satisfy the same conditions. A) contradictions B) conditions C) redundancy D) incompleteness

1 Page Ref: 25 34) A(n) ________ on one end of a relationship indicates that none of the entity are a possibility. A) circle or zero B) single line C) crow's foot D) circle and a single line

1 Page Ref: 25 4) The context level data flow diagram depicts: A) the boundaries of a system. B) detailed processes that transform the incoming data to information. C) the system entities and how they are related. D) computer programs and their files.

1 Page Ref: 27 35) A(n) ________ joins two fundamental entities. A) associative entity B) attributive entity C) process entity D) None of the above.

1 Page Ref: 270 20) Which type of class represents real-world items? A) entity B) interface C) abstract D) control

1 Page Ref: 274 25) A statechart diagram is created for: A) a single class. B) a single use case. C) an activity on an activity diagram. D) a group of classes connected with relationships.

1 Page Ref: 294 21) Input which stays within the business is called ________. A) internal input B) external input C) private input D) public input

1 Page Ref: 295 22) A ________ document is output for one stage of processing before serving as input for the next stage. A) turnaround B) invoice C) reverse D) scanned

1 Page Ref: 296 24) A network that includes clients, vendors, and suppliers is called an ________. A) extranet B) internet C) intranet D) externet

1 Page Ref: 335 31) When it is desirable to provide different information for different departments, ________ forms are useful. A) specialty B) standard C) paper D) colorful

1 Page Ref: 335 4) Which section is in the top quarter of the form? A) identification and access B) body C) totals D) comments E) None of the above.

1 Page Ref: 339 35) By employing ________ icons for screen design, designers and users all save time. A) standard B) nonstandard C) simple D) complex

1 Page Ref: 343 15) Which of the following is used when more than one choice may be selected? A) check box B) sliders C) drop-down list box D) list box E) radio button

1 Page Ref: 399 24) It is important that the fit among the ________, ________ and ________ all correspond. A) user; computer; task B) user; display; task C) designer; computer; task D) user; display; feedback

1 Page Ref: 399 3) Which of the following is not covered by usability standards? A) the physical environment (work area, lighting) B) the user interface and interaction C) the capability of an organization to apply user-centered design D) the process used to develop the product

1 Page Ref: 401 29) As a designer, you are constantly examining the fit between the ________, the ________, and the ________ set by the organization. A) human; computer; tasks B) human; display; tasks C) designer; computer; tasks D) human; display; feedback

1 Page Ref: 411 33) Which query type is used to find the value of an entity based on an entity's attribute? A) Query Type 1 B) Query Type 2 C) Query Type 3 D) Query Type 4

1 Page Ref: 433 27) A ________ code, rather than a random number, gives users an approximation of when the order was received. A) sequence B) alphabetic C) simple D) numeric

1 Page Ref: 434 28) Data are unclear and not as readily interpretable when coding classes are not mutually ________. A) exclusive B) elusive C) enforced D) inclusive

1 Page Ref: 435 30) The ________ sequence code is an extension of the sequence code. A) block B) classification C) significant-digit D) numeric

1 Page Ref: 437 10) Which code describes an object by its membership in many subgroups? A) significant-digit codes B) block sequence codes C) cipher codes D) mnemonic codes E) function codes

1 Page Ref: 439 15) In establishing a coding system, the analyst should do all except: A) make codes that are diversified. B) keep codes concise. C) keep codes uniform. D) allow for modification of codes. E) make codes meaningful.

1 Page Ref: 439 14) Which code is necessary for instructing either the computer or the decision maker about what action to take? A) function code B) mnemonic code C) classification code D) simple sequence code

1 Page Ref: 439 33) ________ means that the identification code for a customer should not change each time new data are received. A) Stability B) Reliability C) Standards based D) Sortable

1 Page Ref: 443 35) Effective data ________ is achievable only if prior thought is given to what the source document should contain. A) capture B) entry C) feedback D) analysis

1 Page Ref: 461 27) In a structured walkthrough, the ________ records what is said so that the others present can interact without encumbrance. A) notetaker B) user C) manager D) programmer

1 Page Ref: 462 28) Use structured walkthroughs as a way to obtain valuable ________ from a perspective that you lack. A) feedback B) data C) interaction D) stories

1 Page Ref: 462 29) Once the top-down design approach is taken, the ________ approach is useful in programming. A) modular B) system-wide C) feedback D) database design

1 Page Ref: 468 33) ________ are brief statements representing generalizations or advice. A) Sayings B) Tales C) Customs D) Art forms

1 Page Ref: 470 35) ________ checks to see if programs that are interdependent actually work together as planned. A) Link testing B) Desk checking C) Full systems testing D) Production testing

1 Page Ref: 470 11) Which is the correct testing process? I. full systems testing with test data II. link testing with test data III. full systems testing with live data IV. program testing with test data A) IV - II - I - III B) IV - I - II - III C) II - IV - I - III D) IV - I - III - II E) II - IV - III - I

1 Page Ref: 474 38) Although networks can be characterized by their shape or topology, they are also discussed in terms of their ________ coverage and the kinds of services they offer. A) geographic B) user C) growing D) topic

1 Page Ref: 476 39) The most rapidly growing type of computing is ________. A) cloud computing B) client/server computing C) desktop computing D) laptop computing

1 Page Ref: 493 26) ________ is a culture built on quality that has a project leader called a Black Belt. A) Six Sigma B) Total Quality Management C) Systems Design D) Systems Analysis and Design

1 Page Ref: 53 8) Which of the following is concerned with the analyst's time and the costs for system development, hardware, and business employee time? A) economic feasibility B) operational feasibility C) tactical feasibility D) technical feasibility

1 Page Ref: 54 30) ________ includes all the activities required to select a systems analysis team, assign members of the team to appropriate projects, estimate time required to complete each task, and schedule the project so that tasks are completed in a timely fashion. A) Planning B) Designing C) Estimating D) Scheduling

1 Page Ref: 74 14) A PERT diagram is useful when: A) activities can be done in parallel rather than sequence. B) there is no slack time available. C) the project team needs to know which activities should be done at which point in time. D) activities do not have any precedent activities.

1 Page Ref: 74 32) The longest path through a PERT diagram is referred to as the ________ path. A) critical B) hardest C) fastest D) slowest

1 Page Ref: 84 17) The ________ summarizes what has been found during the systems analysis phase, provides cost/benefit analyses of alternatives, and makes recommendations on what should be done. A) systems proposal B) database design C) template D) development life cycle

1 Page Ref: 85 18) Tangible benefits are advantages measurable in ________ that accrue(s) to the organization through the use of the information system. A) dollars B) employee moral C) goodwill D) advertising

1 Page Ref: 88 23) Which of the following is a reason given by programmers for failed projects? A) impossible or unrealistic completion dates B) not adding more people to the project to expedite it C) seeking outside help instead of trusting the development staff D) not enough programming development tools

1) Which of these software packages are not open source software (OSS)? A) Microsoft Windows B) Mozilla Firefox Web browser C) Apache Web server D) a Linux operating system

2 Page Ref: 104 3) Which of the following should be used to prepare the interviewee? A) Email your questions to the interviewee ahead of time so that he/she can formulate responses. B) Tell the interviewee the type and format of the questions. C) Let the interviewee know the names of other people that you have interviewed. D) Ask the interviewee what he/she would like to be questioned about.

2 Page Ref: 106 30) A question for which there are only two possible responses, e.g., yes or no, is known as a ________ question. A) bipolar B) closed C) open D) logical

2 Page Ref: 108 33) With a ________ structure, the interviewer begins with generalized questions and then narrows possible responses. A) funnel B) diamond C) pyramid D) cube

2 Page Ref: 109 12) The written interview report: A) should be written as soon as possible after the interview. B) should be a transcript of the interview. C) should not be shown to the interviewee since it may contain interview opinions that may not be perceived as favorable. D) should not contain the user's name or position.

2 Page Ref: 109 35) ________ can replace a series of one-on-one interviews. A) Joint Application Design B) Group interviews C) Email questionnaires D) Online surveys

2 Page Ref: 109 34) An interview that begins in a very specific way, then examines general issues, and concludes very specifically is said to have a ________ shape. A) diamond B) cube C) funnel D) pyramid

2 Page Ref: 112 16) JAD sessions may be used when: A) user groups are restless and want something new. B) organizational culture is very individualistic and the employees need to learn how to relate to one another. C) the users are pressed for time and cannot get away for the block of time required for many interviews. D) the questions are very closed and the analysts are not concerned about idea generation.

2 Page Ref: 131 6) Which is not an approach for complex random samples? A) random sampling B) systematic sampling C) stratified sampling D) cluster sampling

2 Page Ref: 132 28) Most ________ reports take on the general form of actual versus intended performance. A) performance B) sales C) production D) data capture

2 Page Ref: 136 30) Quantitative documents include memos, ________ on bulletin boards and in work areas, procedure manuals, and policy handbooks. A) signs B) pictures C) flags D) banners

2 Page Ref: 138 31) Assessing use of ________ provides a quick and accurate barometer of many HCI, interpersonal, and organizational variables. A) humor B) anger C) rage D) indifference

2 Page Ref: 140 19) Which of these is not an organizational element of interest with the STROBE technique? A) decision maker's body language B) decision maker's office placement C) decision maker's clothing D) office lighting and color

2 Page Ref: 142 20) If a decision maker has trade journals and newspaper clippings about other companies, they tend to work with: A) external information. B) internal information. C) detailed corporate information. D) summarized corporate information.

2 Page Ref: 151 25) An example of ________ prototyping is building the first airplane of a series and then seeing if it flies before building a second. A) first-of-series B) patched-up C) nonoperational D) selected features

2 Page Ref: 156 5) Which of these is not a guideline for developing a prototype? A) Build the system slowly and carefully. B) Modify the prototype in successive iterations. C) Emphasize the user interface. D) Work in manageable modules.

2 Page Ref: 160 13) When doing pair programming, which person(s) chooses a partner programmer? A) the programmers B) management C) the project leaders D) the project team

2 Page Ref: 1713 10) Which of the following is not one of the fundamental components of the agile approach? A) pressure B) values C) principles D) core practices

2 Page Ref: 180 32) The data store symbol is simply showing a depository for data which allows addition or ________ of data. A) retrieval B) removal C) updating D) deletion

2 Page Ref: 181 33) With a ________ approach, the diagrams move from general to specific. A) top-down B) bottom-up C) management-centered D) employee-centered

2 Page Ref: 181 5) A primitive process is: A) a process that is not exploded to a child diagram. B) the central process on a context level diagram. C) a process that requires two or more data flow into it. D) a process that has only base elements flowing in or out of it.

2 Page Ref: 182 1) What is a reference work of data about data compiled by systems analysts? A) data dictionary B) data flow diagrams C) structured analysis D) design

2 Page Ref: 191 11) Physical data flow diagrams: A) include processes for adding, updating, changing and deleting records. B) are used to model business events, along with their input and output. C) enable the analyst to better understand the business. D) include no interface data flow in or out of processes.

2 Page Ref: 20 30) A(n) ________ system is a system with a relatively free flow of information within the organization. A) open B) closed C) primary D) secondary

2 Page Ref: 21 17) A(n) ________ uses computer networks and communications technology to bring people together to work on projects. A) virtual enterprise B) open system C) enterprise system D) official subculture

2 Page Ref: 213 8) Which of the following is included in a physical data structure? A) codes that identify the status of a master record B) expansion area for file records C) the type of data structure, either for a screen or report D) editing criteria for the structure

2 Page Ref: 213 6) What does this symbol represent [ ]? A) either/or alternative B) optional C) iteration D) selection

2 Page Ref: 235 4) When creating process specifications, what needs to be done for manual tasks? A) Create well-defined procedures for employees performing the tasks. B) Replace them with automated processes. C) Outline the decisions using a decision tree. D) Nothing, they are not part of processing specifications.

2 Page Ref: 242 26) ________ are created for primitive processes on a data flow diagram. A) Process specifications B) Process diagrams C) Process databases D) Production specifications

2 Page Ref: 247 15) When drawing the tree, systems analysts do not have to identify: A) all outcomes. B) all actions. C) the order. D) all conditions.

2 Page Ref: 25 32) The elements that make up an organizational system can be referred to as ________. A) entities B) relationships C) data flows D) processes

2 Page Ref: 255 4) A template that the analyst may use when beginning to model or talk about the system from an O-O perspective is called a: A) CRC card. B) UML descriptor. C) whole-part structure. D) design layer. E) User Message Language.

2 Page Ref: 256 33) ________ describe the interactions of two or more things that perform a behavior that is more than any one of the things can do alone. A) Communication diagrams B) Concept diagrams C) Structural diagrams D) Behavioral diagrams.

2 Page Ref: 259 10) Which of the following are not shown on an activity diagram? A) classes B) events C) decisions that are made D) sequential activities

2 Page Ref: 259 34) ________ show the same information as a sequence diagram. A) Communication diagrams B) Concept diagrams C) Structural diagrams D) Behavioral diagrams.

2 Page Ref: 26 7) An organization with many employees and many cubicles with each employee having a unique phone extension is said to be a ________ relationship. A) 1:1 B) 1:M C) M:1 D) M:N

2 Page Ref: 295 23) Reports showing data that matches certain conditions are known as ________ reports. A) exception B) error C) problem D) financial

2 Page Ref: 3 16) The most prominent quality of an analyst is that of a(n) ________. A) problem solver B) consultant C) programmer D) agent of change

2 Page Ref: 302 9) Which of these does not focus on the relationship between the system analyst and the user with respect to output? A) awareness of the sources of bias B) creating flexible output C) interactive design D) informing those concerned with output's biases

2 Page Ref: 312 20) ________ output can alleviate some problems with the timing of output distribution. A) Web-based B) Printed C) Hand-drawn D) Faxed

2 Page Ref: 320 28) ________ apps are offered at no cost for basic features but allow in-app purchases for premium features and functionality. A) Freemium B) Premium C) Low-cost D) Free

2 Page Ref: 338 34) One big difference of screen design from form design is the constant presence of a ________ on the screen. A) cursor B) title C) command prompt D) voice prompt

2 Page Ref: 338 32) ________ forms draw people into them and encourage completion. A) Aesthetic B) Colorful C) Dull D) Long

2 Page Ref: 346 23) Which of the following guidelines do not apply to tab control boxes? A) They should have sizable borders. B) A separate tab should be included for each unique feature. C) The most commonly used tab should be in the front. D) Include OK, Cancel, and Help buttons.

2 Page Ref: 353 26) ________ means that input forms and screens serve a specific purpose in management information systems, while accuracy refers to design that assures proper completion. A) Effectiveness B) Ease of use C) Consistency D) Attractiveness

2 Page Ref: 399 26) How users feel about themselves, their identities, their work life, and performance can all be gauged through assessing their ________. A) attitudes B) well-being C) usability D) fit

2 Page Ref: 4 25) After the system is installed, it must be ________, meaning that the computer programs must be modified and kept up to date. A) maintained B) replaced C) replicated D) CASE'd

2 Page Ref: 400 5) Which of the following allow users to arrange data in any way they choose? A) pivot tables B) parameter queries C) natural language queries D) indirect manipulation interface

2 Page Ref: 405 30) When designing from an HCI perspective, you start realizing that limitations are often discussed in terms of ________. A) disabilities B) talents C) skills D) beliefs

2 Page Ref: 408 10) Which is a type of question/answer interface? A) dialog box B) natural language C) menu D) summary

2 Page Ref: 408 12) Which is not an advantage of nested menus? A) They allow the screen to appear more cluttered. B) They provide good screen design. C) They allow users to avoid seeing menu options in which they have no interest. D) They can move users quickly through the program.

2 Page Ref: 41 26) All systems are composed of interrelated ________. A) subsystems B) enterprise systems C) database systems D) design systems

2 Page Ref: 413 18) Which of the following is not a way to use a default value? A) A menu option is pulled down when the form first displays. B) An input field contains text when the form first displays. C) A radio button is selected when the form first displays. D) A check box is checked when the form first displays.

2 Page Ref: 434 5) Classification codes are used to: A) group data according to a common characteristic. B) control the sequence of data by ensuring that a class of codes has all unique values. C) disguise data within a classification, that is, ensure security for classified data. D) encrypt data according to a security class. E) enable users to understand the components or classes of data within a larger code.

2 Page Ref: 464 6) Which is not an advantage of modular programming? A) Modules make it easier to see the whole program code. B) Tracing an error in a module is less complicated. C) Modules are easier to maintain. D) Modules are easier to grasp.

2 Page Ref: 465 30) In a structure chart, the arrows with the empty circles are called ________, while the arrows with the filled-in circles are called control flags. A) data-couples B) control labels C) data-flags D) control modules

2 Page Ref: 472 36) A factor to consider when full systems testing with test data is to examine whether operators have adequate ________ in procedure manuals. A) documentation B) testing C) maintenance D) data

2 Page Ref: 476 16) While cloud computing is not immune to outages, it can spread the risk of service interruption to multiple servers by: A) providing many redundant sites. B) allowing sites to back up their own content as often as they would like. C) connecting to the internet via satellite. D) providing both database services and Web services.

2 Page Ref: 75 33) An advantage of ________ is that they allow easy identification of the order of precedence and easy determination of slack time. A) PERT diagrams B) Gantt chart C) design diagram D) database design

3 Page Ref: 10 31) A CASE ________ is a large collection of records, elements, diagrams, screens, reports, and other information stored about a particular project. A) repository B) database C) flow chart D) booklet

3 Page Ref: 10 7) Which of the following is not a dimension used to categorize an open source community? A) programming style B) environment C) user community D) licensing

3 Page Ref: 202 25) Which of these are reasons for partitioning a system? A) to keep transactions secure B) to make it easier to move to a new system C) to allow the system to be upgraded later D) to ensure that if the business is sold, the data can be given to the new owners

3 Page Ref: 238 24) Running a section of code over and over again until some condition is met is an example of a: A) loop. B) IF...THEN. C) DO... WHILE. D) decision table.

3 Page Ref: 25 21) Processes on a data flow diagram: A) transform incoming data into outgoing information. B) represent the system boundaries. C) represent the work that a specific user performs. D) change the nature of the relationships on a entity-relationship diagram.

3 Page Ref: 262 13) A mechanism for communicating between a server and a mainframe computer is called a: A) message queue. B) swimlane. C) synchronization bar. D) EBCDIC conversion unit.

3 Page Ref: 266 17) What is used to show time ordering on a communication diagram? A) a sequence number B) a synchronous arrow C) an asynchronous arrow D) a focus of control

3 Page Ref: 28 12) Which level of management makes decisions using predetermined rules that have predictable outcomes? A) operations B) middle C) strategic D) None are interested in detailed information.

3 Page Ref: 281 26) Object-oriented techniques work well in situations where ________ information systems are undergoing continuous maintenance, adaptation, and redesign. A) complicated B) simple C) highly technical D) global

3 Page Ref: 311 18) Planning the ________ of a Web site is one of the most important steps in developing a professional Web site. A) structure B) HTML expertise C) graphics D) navigation E) promotion

3 Page Ref: 311 19) Every Web site should include a(n) ________ page. A) FAQ (Frequently Asked Questions) B) stickiness C) advertisement D) navigation

3 Page Ref: 346 22) Which of the following does Ajax use to modify Web pages? A) JavaScript B) hidden fields C) server-side scripts D) synchronous transmission protocols

3 Page Ref: 399 25) ________ in HCI refers to a combination of the efficiency involved in performing a task and the quality of the work that is produced by the task. A) Performance B) Fit C) Task D) Well-being

3 Page Ref: 422 1) The systems analyst can support accurate data entry through achievement of all these broad objectives except: A) effective screen design. B) effective and complete data capture. C) efficient data capture. D) assuring quality through validation.

3 Page Ref: 426 23) The overarching goal of ________ is to achieve both organizational and individual user effectiveness and efficiency. A) human-computer interaction B) performance C) Structured Query Language (SQL) D) feedback

3 Page Ref: 443 36) Microsoft Tags are different from QR codes because: A) they can only be used when printed in black and white. B) codes must be read by a server first. C) they are readable without the use of specialized software. D) None of the above.

3 Page Ref: 446 37) One of the disadvantages of using 2D codes is: A) the ease with which a printed code can be stickered over or tampered with. B) that codes are readable without the use of specialized software. C) the unreliability of the transponders used that may run out of power. D) the minimum distance required to read the code.

3 Page Ref: 453 26) The process of putting ambiguous or cumbersome data into short, easily entered digits or letters is called ________. A) coding B) data entry C) data capture D) data analysis

3 Page Ref: 466 31) ________ allow(s) users, programmers, and analysts to see the system, its software, and procedures without having to interact with it. A) Documentation B) Procedures C) Stories and folklore D) Customers

3 Page Ref: 477 17) The barrier between an internal and external network is called: A) a firewall. B) physical security. C) encryption software. D) behavioral security. E) netlock.

3 Page Ref: 6 28) The design phase also includes designing ________ that will store much of the data needed by decision makers in the organization. A) databases B) flow charts C) spreadsheets D) software design models

3 Page Ref: 66 19) ________ examines the direction, size, and pattern of cash flow that is associated with the proposed information system. A) Cash flow analysis B) Present value analysis C) Break-even analysis D) Employee moral analysis

3 Page Ref: 9 30) Which of the following do not describe how analysts use CASE tools? A) decrease maintenance costs B) increase productivity C) communicate more effectively with users D) integrate the work that they do on the system from the beginning to the end of the life cycle

4 Page Ref: 106 7) Which kind of question is easiest to analyze? A) closed B) open C) probe D) tactical

2 Page Ref: 11 11) Which of the following is not one of the four values of the agile approach? A) communication B) expertise C) simplicity D) courage

1 Page Ref: 132 9) Which is the formula of the necessary sample size (n), where p is the proportion of the population having the attribute and p is the standard error of the proportion? A) n = p(1 - p) + 1 B) n = p(1 - p) / 2 + 1 C) n = p(1 - p) / 2 D) n = p(1 + p) / 2 + 1

1 Page Ref: 136 29) ________ provide periodic updates of what is occurring in the business. A) Performance reports B) Records C) Data capture reports D) Blank forms

1 Page Ref: 151 4) Which of these is a potential disadvantage of prototyping? A) ineffective for helping users articulate requirements B) shapes systems before problem is thoroughly understood C) more expensive than the traditional SDLC D) slower development than the traditional SDLC

1 Page Ref: 152 27) An example of ________ prototyping is programming a working model that has all the necessary features but is inefficient. A) first-of-series B) patched-up C) nonoperational D) selected features

1 Page Ref: 153 32) ________ software, such as Microsoft products or PeopleSoft may be used for prototyping. A) POTS B) COTS C) DOTS D) MOTS

1 Page Ref: 153 6) Which of these is not an advantage of prototyping? A) affords opportunity to change the system early in its development B) buffers users against computer malfunctioning C) helps prevent the adoption of inadequate systems D) presents more opportunities to improve the user's needs and expectations

1 Page Ref: 157 10) Which of the following is not one of the four values of agile modeling? A) communication B) technical skill C) simplicity D) courage

1 Page Ref: 162 1) Which graphically characterize(s) data processes and flows through a business system? A) data dictionary B) data flow diagrams C) structured analysis D) design

1 Page Ref: 215 13) The symbol X(8) represents: A) eight digits. B) eight alphanumeric characters. C) a data structure or element that repeats eight times. D) an element that is found within eight data structures.

1 Page Ref: 216 1) In order to determine the human information requirements using a decision analysis strategy, what must the systems analyst determine? A) necessary data B) objectives C) information D) data structure

1 Page Ref: 218 17) Since a single data flow may only show part of the collective data, A) the data store may be linked to several external structures defining the different data flows. B) many data flows may have to be examined to determine the contents of a data store. C) data stores must contain multiple redundant elements within repeating groups indicated by braces {}. D) an alias must be used.

1 Page Ref: 235 22) Which of the following is not a goal of producing process specifications? A) to reduce the ambiguity of the process B) to reduce the time it takes for a process to run C) to obtain a precise description of what is accomplished D) to validate the system design

1 Page Ref: 235 3) Primitive process specifications are not produced for: A) processes that use decision trees. B) processes for which pre-written code already exists. C) processes that involve complex editing. D) All of the above.

1 Page Ref: 24 28) All systems and subsystems are interrelated and ________, which indicates that when any element of a system is changed or eliminated, other system elements are also affected. A) interconnected B) interdependent C) Both A and B. D) Neither A nor B.

1 Page Ref: 25 3) Which of the following symbols is not used on the context level data flow diagram? A) rectangle with rounded corners B) triangle C) arrow D) shaded corner square

1 Page Ref: 253 2) When classes are involved in inheritance, another name for a child class is: A) a base class. B) a derived class. C) a superclass. D) an instantiated class.

1 Page Ref: 259 11) On an activity diagram, what is used to show parallel activities? A) an arrow B) a synchronization bar C) a swimlane D) a diamond

1 Page Ref: 269 19) Method overloading means that: A) the same method may be defined differently in inherited classes. B) the same method may be defined more than once in a given class. C) the method may have parameters passed to it from more than one relating class. D) the method may be used on different platforms, such as a server or client computer.

1 Page Ref: 434 4) A disadvantage of alphabetic derivation codes is that: A) there is no meaning inherent in the code. B) there may be names that do not have the minimum required number of consonants in the name or description. C) there are not enough attributes in the data to form a code. D) there is no way to obtain information from a part of the code. E) there is no way to sort on any of the data.

1 Page Ref: 450 23) Value checks are performed for data that is: A) continuous. B) discrete. C) cross-referenced. D) using a check digit. E) stored on a master file.

1 Page Ref: 462 3) Which of the following is not related to structured walkthroughs? A) to use peer reviewers to monitor the system's programming B) to monitor the system's specific development C) to point out problems D) to allow the programmer or analyst responsible for that portion to make suitable changes

1 Page Ref: 49 28) After the objectives are stated on a problem definition, the relative ________ of the issues or objectives must be determined. A) sequence B) importance C) needs D) costs

2 Page Ref: 11 12) Which of the following is a human need taken into account when considering the human-computer interaction? A) the hardware that the system will run on B) the pleasing, aesthetic and enjoyable aspects of using the system C) the amount of training that will be required D) the kind of monitoring that will take place for compliance

2 Page Ref: 112 18) Which term is defined as "what organizational members do"? A) attitudes B) behavior C) beliefs D) characteristics

2 Page Ref: 114 20) Which is not a guideline in determining whether use of questionnaires is appropriate? A) The people you need to question are widely dispersed. B) There are only a few people involved in the systems project. C) You are doing an exploratory study to gauge overall opinion. D) You desire to do problem sensing to identify problems with the current system.

2 Page Ref: 114 22) Closed questions should be used when the analyst: A) needs to explore a new situation. B) is able to list all possible responses. C) needs to learn an opinion. D) has only a small group of people to obtain information from.

2 Page Ref: 120 25) The problem that occurs when respondents rate everything as average is called: A) bipolarity. B) central tendency. C) halo effect. D) leniency.

2 Page Ref: 124 15) A JAD session involves: A) casual planning, since the interaction between users is when the activity occurs in a creative fashion. B) using a session leader that has excellent communication skills. C) having a systems analyst as a session leader. D) note-taking by all the individuals within the session.

2 Page Ref: 142 1) Which prototype includes only some, but not all, of the components of the final system? A) first-of-a-series prototype B) selected features prototype C) nonworking scale model D) patched-up prototype

2 Page Ref: 156 34) It is the responsibility of the ________ to translate suggestions and innovations into workable systems. A) user B) analyst C) facilitator D) manager

2 Page Ref: 186 10) Which of the following is not an advantage of using a physical model? A) Transaction data stores are identified. B) It is easier to create compared with the logical model. C) The sequence of processes is identified. D) Controls are included.

2 Page Ref: 190 12) Transaction files: A) are used when interface data flow exist on data flow diagrams. B) may be used to link processes that execute at different times. C) are included to store all derived elements. D) are required to implement all on-line processes.

2 Page Ref: 199 22) Ajax is used to: A) partition Web sites into different Web forms. B) obtain data from a Web server and update the current Web form. C) confirm credit card accounts using a secure transaction. D) transmit data to an external partner using XML documents.

2 Page Ref: 205191 17) The advantage of building data flow diagrams based on events is that: A) events are small scale and easy to analyze for input and output. B) users are familiar with the events within their business and know how the events drive other activities. C) events fall into one of four categories: read, update, create, delete. D) events are predictable and lend a high degree of stability to the data flow diagram.

2 Page Ref: 215 34) A(n) ________ value for an element is one that has certain fixed values. A) absolute B) discrete C) variable D) continuous

2 Page Ref: 237 19) Which of the following is not a problem when creating decision tables? A) impossible situations B) too many conditions C) redundancy D) contradictions

2 Page Ref: 238 8) In order to use structured English, which convention is not advisable? A) Express all logic in terms of sequential structures, decision structures, case structures, or iterations. B) Blank a line and indent blocks of statements to show their hierarchy. C) Use and capitalize accepted keywords such as IF, THEN. D) Be careful when using "and" and "or."

2 Page Ref: 241 10) When selection is indicated for elements in the data dictionary: A) a simple sequence of structured English statements is all that is necessary. B) an IF...THEN...ELSE structure must be present in the structured English statements. C) DO WHILE, DO UNTIL, or PERFORM UNTIL structured English statements must be included. D) a decision tree must be used to depict the logic.

2 Page Ref: 262 12) On an activity diagram, what is used to show partitioning? A) a synchronization bar B) a swimlane C) a diamond D) a filled-in circle

2 Page Ref: 27 24) Attributes that are underlined on an entity-relationship diagram: A) are the names of external entities. B) can be searched for. C) represent virtual organizational components. D) are used to create attributive entities.

2 Page Ref: 271 21) Which type of class provides a means for users to work with the system? A) entity B) boundary or interface C) abstract D) control

2 Page Ref: 30 33) Another way a systems analyst can show the scope of a system and define proper system boundaries is to use a(n) ________. A) flow chart B) entity-relationship diagram C) database diagram D) spreadsheet

2 Page Ref: 304 13) Which of the following is all about communicating measurements to the user? A) Ajax B) dashboards C) stickiness D) WMP

2 Page Ref: 335 6) Which leaves a stub behind as a record when separated? A) all specialty form B) perforated form C) continuous-feed form D) multiple-part form

2 Page Ref: 338 8) Which is not a basic duty for controlling forms? A) making sure that each form in use fulfills its specific purpose B) encouraging creative duplication of information collected and the forms that collect it C) designing effective forms D) making sure that the specified purpose is integral to organizational functioning E) deciding on how to get forms reproduced in the most economical way

2 Page Ref: 341 13) In a text box, such as found in Microsoft Access, character data should be aligned on the ________ and numeric data on the ________. A) left, left B) left, right C) right, left D) right, right

2 Page Ref: 3429 25) The management group that has a high need for historical data along with information that allows prediction of future events is: A) operations management. B) middle management. C) strategic management. D) virtual management.

2 Page Ref: 343 16) Which graphical user interface screen element is used to select data that has continuous values? A) check box B) sliders C) drop-down list box D) list box E) radio button

2 Page Ref: 466 8) Which is not a reason that systems and programs are undocumented or under-documented? A) systems B) technicians C) programs D) systems analysts E) programmers

2 Page Ref: 48 2) In an interview, which of the following is not a way to identify a major point for a problem definition from an interview? A) Users may communicate the same metaphors, such as saying the business is a journey, war, game, organism, machine, and so on. B) Users may be purposely brief when talking about the problem. C) Identifying an issue, topic, or theme that is repeated several times, sometimes by different people in several interviews. D) It may be the first thing mentioned by the user. E) Users may communicate importance by body language or may speak emphatically on an issue.

2 Page Ref: 5 21) Software that is distributed free along with the program source code is called ________. A) closed source software B) open source software C) Microsoft Windows D) out source software

2 Page Ref: 54 25) ________ gives information about the gap between actual and intended performance. A) Research B) Feedback C) Usage data D) None of the above.

2 Page Ref: 58 1) Which of these is most useful in understanding an organization's culture more fully? A) goals B) feelings C) informal procedures D) opinions

2 Page Ref: 8 19) One important justification for CASE tools is to increase analyst ________. A) confidence B) productivity C) skill D) None of the above

2 Page Ref: 87 21) Which of the following is not a difference between managing ecommerce projects and the traditional projects? A) The data used in ecommerce is scattered all over the organization. B) The staff used for ecommerce has a unified set of skills. C) Ecommerce managers need to initially build internal and external partnerships. D) Security in ecommerce is a must.

3 Page Ref: 130 24) The simplest method of probability sampling is called ________ sampling. A) convenience B) systematic C) simple random D) purposive

3 Page Ref: 136 13) What provides periodic updates of what is occurring in the business? A) performance reports B) records C) reports used for decision making D) data capture forms

3 Page Ref: 138 17) Which is the most common information flow in an organization? A) upward and horizontally B) downward and horizontally C) upward and vertically D) downward and vertically

3 Page Ref: 151 3) A patched-up prototype is likely to be: A) controversial. B) inefficient. C) nonworking. D) standardized.

3 Page Ref: 168 19) Making all product release deadlines imminent: A) creates too much programmer stress and should be avoided if at all possible. B) pushes a realistic expectation for completion to the fore. C) usually results in minimally functional software. D) actually slows down project development because of numerous avoidable errors.

3 Page Ref: 184 6) Which of the following is not an error when drawing a data flow diagram? A) all data flowing into a process or out of a process B) data flow on a child diagram that has only one end connected to a process, the other end is a point in space C) connecting data stores and external entities directly to each other D) placing more than nine processes on a data flow diagram

3 Page Ref: 188 14) A CRUD matrix is used to show: A) places in the system where the data is inaccurate. B) where records are updated, added, deleted or used. C) which Web pages are placed on a secure server. D) the partitioning of data flow diagrams in a client/server environment.

3 Page Ref: 200 23) Having separate Web forms to collect transaction data means that: A) the forms are each quite complex with complex validation. B) the forms are less complex and easier to fill out. C) the processing will take place slowly. D) the Web site will not be as attractive.

3 Page Ref: 224 22) What is not a characteristic of the ideal data dictionary? A) automated B) efficient C) interactive D) online E) evolutionary

3 Page Ref: 236 29) When structured decisions are not complex, an appropriate technique for analyzing the decision process is the use of ________. A) CASE tools B) structured English C) decision trees D) decision diagrams

3 Page Ref: 489 24) Which of the following is not used to evaluate a corporate Web site? A) Learn about the pages that have been accessed. B) Use "Web bugs" to gather information about the customer. C) Collect visitor demographics, such as the geographic region or city. D) Find out who is referring the Web site visitors to your Web site. E) Determine the browser that the visitor is using.

1 Page Ref: 212 5) Data structures are described using ________ notation. A) relational B) metadatic C) geometric D) algebraic

1 Page Ref: 118 23) Which is not a good guideline to use when choosing questionnaire language? A) Avoid bias in wording. B) Do not use low-level language choices. C) Keep questions general rather than specific. D) Keep questions short. E) Use respondents' language whenever possible.

1 Page Ref: 130 23) The duties and responsibilities of the systems analyst are to identify the ________, the attributes, and even the associated attributes that need to be gathered in the sample. A) sample size B) constants C) variables D) leaders

1 Page Ref: 131 5) Which is not a quality of a convenience sample? A) unrestricted samples B) non-probability samples C) the most difficult samples to arrange D) the most unreliable samples

1 Page Ref: 15 1) Which of these is most closely associated with system control? A) boundary B) environment C) feedback D) interface

1 Page Ref: 15 9) Object-oriented approaches use what industry standard for modeling object-oriented systems? A) artificial intelligence B) a distributed system C) the unified modeling language D) multiview

1 Page Ref: 152 26) An example of ________ prototyping is building a full-scale model of an automobile that is used in wind tunnel tests. A) first-of-series B) patched-up C) nonoperational D) selected features

1 Page Ref: 156 33) Users' roles in prototyping can be summed up in two words: honest ________. A) engagement B) interaction C) involvement D) exchange

1 Page Ref: 156 7) Which of these is not a way users can be expected to help in prototyping? A) experimenting with the prototype B) giving open reactions to the prototype C) providing the necessary technical expertise for interfacing with the database D) suggesting possible deletions to the prototype

1 Page Ref: 157 11) Which of the following is not a basic activity of agile development? A) coding B) listening C) documenting D) designing

1 Page Ref: 19 27) ________ change or transform inputs into outputs. A) Systems B) Subsystems C) Processes D) Objectives

1 Page Ref: 199 21) What should be created each time data must be obtained from an external partner? A) a transaction data store B) a new browser window and DFD process to validate the window's data C) a unique Web form and DFD process to validate and process the data D) a Web form that extends the previous Web form

1 Page Ref: 210 3) Which of the following is not contained in the repository? A) procedural logic B) use cases C) generated computer code D) screen and report design

1 Page Ref: 235 27) One of the goals of producing ________ is to validate the system design, including the data flow diagram and the data dictionary. A) process diagrams B) process databases C) process specifications D) production specifications

1 Page Ref: 238 7) Which is structured English not based on? A) instructions organized into nested and grouped procedures B) simple English statements C) unstructured logic D) add, multiply, move, and so on

1 Page Ref: 244225 24) Which of the following is not included in an XML document type definition? A) the number of times an element repeats B) an element that is optional C) the rules for transforming the XML document into standard output D) the attributes of an XML element

1 Page Ref: 246 1) Which of the following is the main goal of the object-oriented approach? A) maintaining systems B) minimizing the impact of change C) reusability D) functional control

1 Page Ref: 253 27) Objects are represented by and grouped into ________ that are optimal for reuse and maintainability. A) objects B) views C) classes D) displays

1 Page Ref: 258 6) Behavioral diagrams include all of the following except: A) activity diagrams. B) communication diagrams. C) class diagrams. D) use case diagrams. E) sequence diagrams.

1 Page Ref: 265 14) On a sequence diagram, a lateral bar or vertical rectangle is used to represent: A) messages sent between classes. B) the time sequence of activities. C) the focus of control, when an object is busy doing things. D) the lifeline for the class or object.

1 Page Ref: 271 24) Which of the following is not a way to store and retransmit data from a Web page? A) Store the information in a cookie. B) Include the information in the URL. C) Store the data in a message queue. D) Include the data in a hidden field.

1 Page Ref: 404 7) Which of the following is a guideline for the HCI approach to system design? A) Design with prototyping to accommodate the average employee, considering that all employees will receive the same training. B) Examine the software used and consider the fit between the human and the computer. C) Identify what obstacles exist for users in their attempts to accomplish their assigned tasks. D) Examine the actual usefulness and perceived usefulness from post-implementation evaluation surveys.

1 Page Ref: 408 11) Which is not a characteristic of a menu interface? A) It provides the user with an onscreen list of available selections. B) A user is limited to the options displayed. C) The user need not know what task should be accomplished, but does need to know the system. D) To be properly utilized, menu users must know which task they desire.

1 Page Ref: 412 16) A menu that appears when an object is clicked with the right mouse button is called: A) a hypertext link. B) a shortcut keystroke. C) a context sensitive menu. D) tool-tip help.

1 Page Ref: 414 20) Context sensitive help means providing help: A) on a sensitive corporate issue. B) in a specific context about a corporate issue. C) about the current screen or area of the screen. D) about text that is linked to other text screens. E) on sensitive user personal problems.

1 Page Ref: 436 8) Which code is used to assign codes sequentially within a category? A) classification codes B) alphabetic deviation codes C) block sequence codes D) cipher codes E) simple sequence codes

1 Page Ref: 439 16) Why would a company issuing credit cards use a code that is much larger than the minimum length? A) to allow for expansion, since the customer growth may increase exponentially B) because the numbers are assigned sequentially and the codes should not use all possible numbers C) so that a person would not be able to guess a credit card number and illegally use it to purchase goods D) because the codes use the alphabetic derivation format E) since the codes are used to do inquiries on the data within them

1 Page Ref: 461 2) Which is a way to use peer reviewers to monitor the system's programming and overall development? A) systems design B) systems development C) structured walkthroughs D) structure charts

1 Page Ref: 466 7) Which is an incorrect guideline for modular programming? A) Keep each module to a manageable size. B) Pay particular attention to the critical interfaces. C) Maximize the number of modules the user needs to modify when making changes. D) Maintain the hierarchical relationships set up in the top-down phases.

1 Page Ref: 469 32) Which of the following are the main advantages that FOLKLORE has over blogs and commonly found user communities? A) It is structured, resulting in more organized, more complete documentation. B) It encourages someone familiar with the software to seek out information rather than depend on users to come forth on their own. C) Both A and B. D) Neither A nor B.

1 Page Ref: 52 4) Improvements to systems include all the following except: A) combining processes. B) streamlining a process through the elimination of unnecessary or duplicated steps. C) increasing redundant output. D) reducing errors in input through changes of forms and display screens. E) speeding up a process.

1 Page Ref: 53 5) Which of the following is not a corporate objective affected by improvements to an information system? A) improving cooperation with vendors and partners B) improving customer service C) improving the software development strategy of the organization D) improving internal decision support so that decisions are more effective

1 Page Ref: 68 20) Which of these is not a reason that goal setting motivates team members? A) It clarifies what must be done to get results. B) It makes explicit what is expected of team members. C) It portrays the operational technology in understandable terms. D) Simply setting goals and monitoring them seems to motivate individuals.

1 Page Ref: 74 13) Which of these statements about PERT diagrams is not true? A) An arrow represents activities. B) A circle represents events. C) The length of the arrow indicates activity length. D) Pseudo activities must occasionally be shown.

1 Page Ref: 75 16) Which of the following is not an advantage of using a PERT diagram over a Gantt chart? A) easy identification of the order of precedence B) easy determination of slack time C) easy to show activities that occur at any given point in time D) easy identification of the critical path

2 Page Ref: 105 4) Which of these interview structures begins with the general and ends with the specific? A) circle B) diamond C) funnel D) pyramid

2 Page Ref: 120 26) The interview is also a valuable time to explore key ________ concerns, including ergonomic aspects and system usability. A) color design B) reliability C) human computer interaction (HCI) D) readability

2 Page Ref: 215 12) When determining the length for elements: A) look at what the current length of data is and use that value. B) use values that other corporations have for similar elements. C) figure the amount of a numeric element and add a few characters for reasonable expansion. D) keep the value for the length small to save file space.

2 Page Ref: 219 20) Which of the following is a flaw in the system design that is detected by analyzing the data dictionary entries? A) All derived elements on an output flow must be present on an input data flow. B) The data store may contain elements that are not present on any data flow to or from the data store. C) All base elements on an output data flow must be present on a data flow into the process. D) All elements that are discrete must have a table of codes definition.

2 Page Ref: 268 18) A private attribute on a class diagram: A) does not change its value for different object instances. B) is hidden from all classes except immediate subclasses. C) is only available in the object. D) is available to the class and all classes that have relationships with the attribute's class.

2 Page Ref: 271 22) Which type of class cannot be directly instantiated? A) entity B) interface C) abstract D) control

2 Page Ref: 296 4) Which of the following is not a form of electronic output? A) fax B) email C) report D) bulletin board messages

2 Page Ref: 344 19) Which of the following Web form controls has the value defined in the Web form, not visible on the Web form? A) text boxes B) text areas C) radio buttons D) input boxes

2 Page Ref: 4 3) Which of these statements concerning the systems development life cycle is true? A) Designing the system is the first step in the SDLC. B) No phase can occur until the previous phase is completed. C) Although each phase is presented discretely, it is never accomplished as a separate step. D) There is widespread agreement that the SDLC is composed of seven phases.

2 Page Ref: 40 13) Which level of management is most dependent on external information? A) operations B) middle C) strategic D) None of these are dependent on external information.

2 Page Ref: 400 4) Usability heuristics include which of the following? A) user restrictions and limitations, including activity monitoring B) recall rather than reconnection C) the match between the system and the real world D) diagnosis and recovery from disasters

2 Page Ref: 435 6) A problem that occurs with classification codes is that: A) there may not be enough letters to form a complete code. B) the classifications may not be secure enough. C) there may be several groups that have the same first letter. D) the classifications are not easily understood since they are encrypted. E) the data may not be recognized as belonging to any classes.

2 Page Ref: 446 22) Which is not a possible way to validate input? A) test for missing data B) test for correct field length C) test for accurate character data D) test for comparison with stored data E) using check digits

2 Page Ref: 451 24) Credit card processing uses a check digit formula called the ________ formula. A) RFID B) modulus 3 C) Luhn D) regular expression E) DTD

2 Page Ref: 49 27) ________ on a problem definition are the things that must be accomplished. A) Results B) Issues C) Requirements D) Objectives

2 Page Ref: 49 3) Which of following is not a specific criteria for project selection? A) appropriate timing of project commitment B) practical in terms of resources for the analyst and organization C) backing from programmers D) worthwhile project compared with other ways the organization could invest resources E) possibility of improving attainment of organizational goals

2 Page Ref: 74 12) A Gantt chart contains: A) time on the vertical access. B) money on the vertical access. C) a description of the activities on the vertical access. D) precedence on the vertical access.

2 Page Ref: 74 34) Which of the following is not an advantage of using cloud services? A) maintenance and upgrades are performed by provider B) consistency over multiple platforms C) full control over hardware and software D) All of the above.

2 Page Ref: 88 22) Which of the following is clarified by the project charter? A) analysis expectations B) how much can the scope change before the project will be over budget C) the project deliverables D) how much will the project cost

2 Page Ref: 9 26) ________ is an approach that is intended to facilitate the development of systems that must change rapidly in response to dynamic business environments. A) Agile method B) Systems development life cycle C) Object-oriented analysis and design D) Open source approach

3 Page Ref: 11 33) Object-oriented approaches use the industry standard for modeling object-oriented systems, called ________ to break down a system into a use case model. A) Extensible Markup Language (XML) B) HyperText Markup Language (HTML) C) Unified Modeling Language (UML) D) Vector Markup Language (VML)

3 Page Ref: 137 16) Which is not a guideline that can help analysts to take a systematic approach to analysis? A) Examine documents for key or guiding metaphors. B) Look for insiders versus outsiders or "we against them" mentality in documents. C) List terms that characterize good or evil which almost never appear in documents. D) Recognize a sense of humor, if present.

3 Page Ref: 192 19) Partitioning on a data flow diagram for an ecommerce Web site may be used to show: A) external events. B) triggers. C) security. D) derived elements.

3 Page Ref: 21 16) The free flow of information within a system is called: A) open source information. B) a virtual organization. C) openness. D) enterprise wide resource availability.

3 Page Ref: 213 7) Braces { } are used to indicate: A) either/or alternative. B) optional. C) iteration. D) selection.

3 Page Ref: 245 14) Unlike the decision tree used in management science, what doesn't the analyst's tree contain? A) decisions B) conditions C) outcomes D) actions

3 Page Ref: 248 17) Which is the correct choice? A) Use structured English when not every condition is relevant to every action. B) Use decision tables when communication to end users is important. C) Use decision trees when the sequence of conditions and actions is critical. D) Use decision tables when there are many repetitious actions.

3 Page Ref: 417 21) Which feedback is needed to let the user know that the computer is unable to complete a request? A) explaining a delay in processing B) acknowledging that a request is completed C) notifying that a request was not completed D) offering the user more detailed feedback

3 Page Ref: 437 12) Any code that helps the data entry person remember how to enter the data or the end-user remember how to use the information can be considered: A) classification code. B) significant-digit code. C) mnemonic code. D) block sequence code.

3 Page Ref: 443 19) Which is a way to read input from a source document with an optical scanner rather than off the magnetic media? A) mark sense forms B) punch out forms C) optical character recognition (OCR) D) bar codes

3 Page Ref: 451 25) Which of the following is a way to validate an XML document? A) DTD B) schema C) Both of the above will validate an XML document. D) None of the above will validate an XML document.

3 Page Ref: 8 29) Maintenance is performed: A) to correct software errors. B) to enhance the system and its capabilities in response to changing organizational needs. C) Both A and B. D) Neither A nor B.

1 Page Ref: 111 1) Which of the following is a reason why a systems analyst would want perform sampling? A) thorough collection of data B) increasing user involvement C) accuracy is not a project requirement D) reducing bias

1 Page Ref: 134 12) Which is not a quantitative document available for interpretation in any business? A) records B) reports used for decision making C) performance reports D) data capture records

1 Page Ref: 136 15) Which is not a way to proceed when creating a catalog of forms to help you understand the information flow currently in use in business? A) Collect examples of all of the forms in use. B) Note the type of form. C) Document the intended distribution pattern. D) Compare the intended distribution pattern with who actually analyzes the form.

1 Page Ref: 138 32) Qualitative documents include: A) email messages. B) memos. C) signs on bulletin boards. D) All of the above.

1 Page Ref: 139 18) Which of these recording techniques has a decision maker who is observed in the left column and all of their actions in the right-hand column? A) adjective pairs B) categories C) scales D) analyst's playscript

1 Page Ref: 151 28) One distinct advantage of prototyping is that it is not necessary or desirable to build ________ for prototype purposes. A) small parts of a system B) any parts of a system C) a system diagram D) an entire working system

1 Page Ref: 152 2) Which kind of prototyping is most similar to what engineers call "bread boarding"? A) first full-scale model B) model bearing some essential features C) nonworking scale model D) patched-up prototype

1 Page Ref: 163 14) In agile development ________ are on spoken interaction between developers and users, not on written communication. A) design B) documentation C) feedback D) stories

1 Page Ref: 179 2) Which is the biggest advantage of the data flow approach over narrative explanations? A) freedom from committing to the technical implementation of the system too early B) further understanding of the interrelatedness of systems and subsystems C) communicating current system knowledge of users through data flow diagrams D) conceptual freedom found in the use of the four symbols

1 Page Ref: 182 35) When the first ________ diagram is made, inputs and outputs are specified and these remain constant throughout all of the following diagrams. A) concept B) user interface C) design D) context

1 Page Ref: 190 15) In a CRUD matrix, each row represents the data stores used for each: A) process. B) database table. C) data flow child diagram. D) activity.

1 Page Ref: 191 13) Which of the following is not a reason for partitioning processes into separate programs? A) the processes represent different user groups B) the processes execute at different times C) to control system security D) to maintain consistency of data

1 Page Ref: 210 2) What become(s) important for large systems that produce several thousand data elements requiring cataloging and cross-referencing? A) data dictionary B) structured analysis C) data flow diagrams D) automated data dictionaries E) design

1 Page Ref: 217 14) A varchar data type: A) is used to represent elements for which the analyst needs to determine the length. B) is an element that contains a check digit. C) is used to represent a floating point number with an indeterminate number of decimal positions.. D) is used for data that can contain any number of characters (up to the database limit).

1 Page Ref: 217 15) A default value on a GUI screen may be used for: A) drop-down lists. B) radio buttons. C) check boxes. D) All of the above.

1 Page Ref: 246 21) Process specifications are sometimes called ________, because they are a small portion of the total project specifications. A) designs B) data flows C) information nodes D) minispecs

1 Page Ref: 254 28) The term ________ is used when an object is created from a class. A) class B) updated C) made D) instantiate

1 Page Ref: 271 23) Which type of class acts as a coordinator when implementing classes? A) entity B) interface C) abstract D) control

1 Page Ref: 294 2) Which of these serves as both input and output? A) external output B) internal output C) pre-printed documents D) turnaround documents

1 Page Ref: 299 6) If output is to be frequently accessed, which is the best alternative? A) audio B) CD ROM C) printer D) display screen or Web

1 Page Ref: 302 1) Well-designed input forms and display screens should meet all of the following objectives EXCEPT: A) effectiveness. B) accuracy. C) ease of use. D) efficiency.

1 Page Ref: 344 18) What gets sent to the program when a user clicks on an image map? A) the name of the image map B) the number of pixels (relative to the upper left-hand corner) of the cursor within the image C) the color code of the location of the cursor D) the x- and y-coordinates of the cursor within the image E) the location (in pixels) from the upper left hand corner of the entire screen

1 Page Ref: 405 31) Designers need to think about the ________ before programming a gesture simply because it exists. A) look and feel B) query C) alert D) metaphor

1 Page Ref: 406 8) Which is not an objective of designing interfaces? A) matching the user interface to the task B) making the user interface efficient C) generating usable queries D) appropriate feedback to the interface from users E) improving productivity

1 Page Ref: 408 13) Which is not a guideline used when designing GUI menus? A) The main menu bar is always displayed. B) The main menu should have secondary options grouped into similar sets of features. C) Menu items that are unavailable at this time should be grayed out to signify that they cannot be used at this time. D) The menus that display when a main menu item is clicked must consist of only one word.

1 Page Ref: 413 17) Which of the following helps to achieve the goal of minimal user action? A) Only enter data that are not already stored on files. B) Use appropriate default values on screens. C) Provide keystrokes for selecting pull-down menu options. D) All of the above. E) A and C above.

1 Page Ref: 433 2) Which is not a purpose for coding? A) keeping track of something B) classifying information C) concealing information D) creating information E) revealing information

1 Page Ref: 462 4) Which people are not involved in structured walkthroughs? A) a programmer or analyst B) a walkthrough coordinator C) a programmer or analyst peer D) the information system department manager

1 Page Ref: 468 9) What is not contained in procedure manuals? A) background comments B) steps to accomplish different transactions C) instructions on how to recover from problems D) what to do next if something worked E) trouble-shooting

1 Page Ref: 472 13) In the client/server model, which of the following is not handled by the server? A) access to databases B) managing peripheral devices C) retrieving data D) user interface

1 Page Ref: 48 26) On a problem definition, ________ are the current situation and objectives are the desired situation. A) facts B) results C) attitudes D) issues

1 Page Ref: 489437 11) An advantage of using significant-digit codes is that: A) the data may be easily concealed. B) the code may be generated by auto-sequencing programs. C) the code is short and quick to enter. D) inquiries may be performed on a portion of the code. E) the code combines the flexibility of data that is grouped and a sequence code.

1 Page Ref: 5 13) Which of these is a reason for an organization to participate in open source communities? A) to maintain mutually beneficial relationships with other software developers B) to keep down the development costs on a project C) to increase productivity by leveraging a committed group of developers D) All of the above.

2 Page Ref: 110 11) What question should be asked at the end of an interview? A) "Are there any answers that you would like to change, now that you have had time to think things over?" B) "Others in your organization have provided conflicting information. Do we have your permission to explain your point of view?" C) "Do you mind if we check your answers out with others in future interviews?" D) "Is there anything we haven't touched on that you think it is important for me to know?"

2 Page Ref: 114 21) The biggest difference between the questions used for most interviews and those on questionnaires is: A) interview questions may be open ended. B) interview questions may be grouped into categories. C) interviewing allows the analyst to include questions that are both open ended and closed. D) interviewing permits interaction between the questions and their meanings.

2 Page Ref: 13 27) ________ are those for which the conditions, condition alternatives, actions, and action rules can be determined. A) Useful decisions B) Sequential decisions C) System-wide decisions D) Structured decisions

2 Page Ref: 15 22) The ________ is based on values, principles and core practices. A) fragile approach B) open source approach C) closed source approach D) agile approach

1 Page Ref: 104 2) Which of these steps in interview preparation is most helpful in allowing the interviewer to build a vocabulary common to the interviewee? A) deciding on question types and structure B) deciding whom to interview C) establishing interview objectives D) preparing the interviewee E) reading background material

1 Page Ref: 130 2) Which is not a key question on which the systems analyst must make a decision? A) Which should the systems analyst pay attention to, among many reports, forms, output documents, and memos? B) Which should the systems analyst ignore? C) Which people should the systems analyst interview? D) Which people should the systems analyst seek information from via questionnaires? E) Which people should the systems analyst observe in the process of carrying out their mission?

1 Page Ref: 28 1) One way to think about problems is to: A) think that they arise from bad programming and older technology. B) visualize them as elements on a feasibility impact grid. C) realize that we all make mistakes and not assign blame to anyone. D) reflect on the lack of perfection within any team framework and avoid the blame syndrome. E) think about them as situations where goals have never been met or are no longer being met.

1 Page Ref: 334 2) Which is not a guideline for form design? A) Make forms easy to fill out. B) Ensure that forms meet the purpose for which they are designed. C) Design forms to assure accurate completion. D) Keep forms attractive. E) None of the above.

1 Page Ref: 338 7) Which are not useful design elements to make forms attractive? A) type fonts B) line weights C) separating categories and subcategories D) proper layout and flow E) regular spacing between lines

1 Page Ref: 345 21) Which of the following may be changed on a Web form by using JavaScript? A) add new fields B) remove old fields C) change field attributes D) radio button changing into a check box E) All of the above may be a type of change.

1 Page Ref: 434 3) Which code indicates the approximate order that the data were entered? A) classification codes B) alphabetic deviation codes C) block sequence codes D) cipher codes E) simple sequence codes

1 Page Ref: 436 9) Which code may be used to conceal or disguise information? A) classification codes B) alphabetic deviation codes C) block sequence codes D) simple sequence codes E) cipher codes

1 Page Ref: 468 10) Which of the following is not a guideline to help choose an appropriate documentation technique? A) is compatible with existing documentation B) is understood by others in the organization C) allows you to return to working on the system after you have been away from it for a period of time D) is suitable for the size of the system you are working on E) allows for an unstructured design approach if it is considered to be more important than other factors

2 Page Ref: 259 1) Which of these is not an objective of designing output? A) Provide appropriate output distribution. B) Choose the most effective output method. C) Design output to serve a specific purpose. D) Provide the output on time. E) Sell the user on current forms.

2 Page Ref: 304 11) Which of these is not a characteristic of display screen output? A) available on a more flexible schedule B) can be more targeted to the user C) can be changed through direct interaction D) ephemeral E) portable

2 Page Ref: 344 20) Which of the following fields do not take up any space on the Web page, and can contain only a name and a value? A) radio buttons B) check boxes C) spin buttons D) sliders E) hidden fields

2 Page Ref: 488 23) Which of the following is not one of the seven elements to consider during and after a disaster? A) Identify the teams responsible for managing a crisis. B) Establish multiple communication channels among employees and consultants who are onsite. C) Determine data replication technologies that match the organization's timetable for getting systems up and running. D) Provide recovery solutions that include an offsite location. E) Provide the location of the nearest insurance claims adjuster.

3 Page Ref: 238 6) Process logic may be represented as: A) structured English. B) a decision table. C) a decision tree. D) a formula. E) All of the above.

3 Page Ref: 378340 12) Which is not an explanation of icons? A) pictorial, onscreen representations B) they symbolize computer actions that users may select using a mouse, keyboard, lightpen, or joystick C) they serve functions similar to those of words D) they may replace functions in many menus E) meaning of icons is less quickly grasped than words

1 Page Ref: 15 35) An analyst should choose the Systems Development Life Cycle approach when: A) systems have already been developed and documented using SDLC. B) it is important to document each step of the way. C) upper-level management feels more comfortable or safe using SDLC. D) there are adequate resources and time to complete the full SDLC. E) communication of how new systems work is important. F) All of the above. G) None of the above.

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