Cloud Certification
Application Programming Interface (API)
A collection of software routines used to interact with a software component
Which of the following is not an example of cloud computing?
A company is going to consolidate 5 web servers on to a single physical server based at it datacenter
What type of application design is preferable for a cloud-based application?
A design that uses stateless objects
Which of the following organizations are least likely to use a cloud back-up and recovery service on account of confidentiality requirements?
A hospital
Which of the following organizations are MOST liking to consider confidentiality requirements before implementing a backup and disaster recovery cloud solution
A hospital and outpatient facility
In which of the following scenarios would a hybrid cloud be the BEST choice for an organization to use?
A large development firm that creates applications for the customer to host on their cloud
Which of the following companies should benefit most from the adoption of 3rd-party cloud services?
A retail company with a trading pattern characterized by large seasonal fluctuations in its online business
A cloud provider needs to offer a service which will handle sensitive government data subject to strict regulatory requirements. Which of the following would be part of a solution to this problem?
A single tenancy software service with segregated physical infrastructure
Digital identities for logging onto SaaS solutions should be issued by all the following EXCEPT:
A user
Cloud Elasticity
Ability to quickly provision and deprovision IT services
What are some examples of utility value provided by a cloud-based service?
Access from anywhere
Which of the following cloud computing risks is compliance related?
Access rights that are handled by a cloud provider
The need for wide network access from a variety of clients means that cloud computing is based on open Internet technologies. These may include web access and the use of XML. Cloud computing is not necessarily more or less expensive than virtualization.How does cloud computing improve business flexibility?
All the Above
When a service has been migrated into the cloud, where is it really located?
Almost anywhere
Which of the following can influence the monthly service fee Company A pays for Company B to host their cloud such that Company A might pay more per month as their company grows?
Amount of data stored
Which of the following is a private SaaS?
An application for internal use only on company-owned assets
What is a private SaaS?
An application for internal use only, on company-owned assets
Which of the following is a private cloud application?
An application for internal use only, on company-owned systems
Penetration Test
An attack on a computer system with the intention of finding security weaknesses, potentially gaining access to it, its functionality and data
Which of the following would represent a successful implementation of a cloud service strategy?
An organization has identified services investments partners and delivery channels designed to meet requirements
Risk Management
Analysis of items that have a potential negative impact on an organization and the possible mitigating actions
Which of the following is included in a compliance audit?
Analyzing identity management and access controls
XaaS
Anything as a service
What application can be used to move a service from an on-premises test environment to the public cloud in a hybrid cloud environment using Microsoft System Center and Azure?
AppController
API
Application Programming Interface
For in house IT personnel, which IT task will be emphasized with cloud adoption?
Application performance monitoring
Purchasing software and providing it to a third party that installs and manages that software is an example of which of the following?
Application service provider
Which of the following applications is MOST suitable for a cloud computing pilot?
Applications which are easy to migrate and have some business value
Which of the following are the appropriate steps to migrating a backwards compatible application into the cloud?
Assess, proof of concept, migrate data, migrate application, automation/scaling, and optimizing
What is the process of verifying a user's identity?
Authentication
Your public cloud environment is configured such that additional cloud storage is allocated to a virtual server when the used disk space on that server reaches more than 80 percent of disk capacity. Which term best describes this configuration?
Automation
What should be implemented to BEST roll out desktop images from a cloud network?
Automation and self service
What cloud computing characteristic ensures services and data are always reachable?
Availability
Which benefit of cloud automation eases Christmas data center support in particular, compared to traditional data centers?
Availability
Which factors of service must be managed effectively by a SaaS provider in a cloud computing environment?
Availability
Which of the following BEST describes the properly of cloud computing that enables services to be readily on hand?
Availability
Which process of the ITIL Service Design phase relates to ensuring cloud services are always accessible?
Availability and Service Continuity Management
Which of the following SLA elements should be of high concern to an organization considering putting mission-critical data or services in the cloud?
Availability and performance requirements
A company has migrated its e-mail service to a cloud provider. Which of the following is most likely to affect all company staff?
Availability of service
The IT department has migrated company email to a web-based cloud provider. Which of the following dependencies placed on the cloud computing vendor will have the MOST affect on all company staff?
Availability of service
Company A has a SaaS cloud that hosts their office suite software. Company B has an IaaS cloud that provides all their server hardware, including the server hosting their office suite software. Which of the following is a similarity between both company's clouds?
Backups synchronize with the hot site
Company A has a SaaS cloud that hosts their office suite software. Company B has an IaaS cloud that provides all their server hardware including the server hosting their office suite software. Which of the following is a similarity between both company's clouds?
Backups synchronize with the hot site
Company A has a SaaS cloud that hosts their office suite software. Company B has an IaaS cloud that provides all their server hardware, including the server hosting their office suite software. Which of the following is a similarity between both company's clouds?
Backups synchronize with the hot site
BPaaS
Business Process as a Service
Cloud service opportunities should be identified based on what criteria?
Business needs
Which of the following is the FIRST item of consideration when a company wants to implement a cloud network by following the ITIL standard?
Business needs
How do demand management processes change with the adoption of SaaS by an organization?
Business units can procure SaaS solutions directly
Which of the following is the risk when an IT department restricts itself to solely being an infrastructure provider?
Business users will bypass the IT department
How can the internal IT department successfully react to cloud computing?
By becoming an internal cloud provider
How does using cloud computing help to enhance business value?
By paying for actual usage, cloud computing allows businesses to convert fixed costs into variable costs
How does cloud computing affect a cloud customer's cost structure?
CAPEX becomes OPEX
Which function of cloud storage gateways is intended to improve response time to data requests?
Caching
Which of the following is the MOST important impact of cloud computing on managing service levels?
Capacity can be more elastic
Which IT processes is likely to become more important due to the adoption of cloud computing?
Capacity management
Which of the following IT processes is likely to become more important due to the adoption of cloud computing?
Capacity management
CAPEX
Capital Expense
Which of the following is a limitation of owning servers?
Capital tied up in hardware that might become obsolete
IT Processes Related to the ITIL Service Transition Phase
Change Management, Service Asset and Configuration Management, Knowledge Management, Deployment, Decommission and Transfer
Adopting cloud services will impact an organization's financial management due to which changes?
Changes in software licensing + Shifting technology from a capital to an operational expenditure
Regarding information security management systems, in what phase of the Plan-DoCheck-Act cycle does metrics analysis occur?
Check
CIO
Chief Information Officer
Which cloud standards body is focused on audit and security standards for cloud computing?
Cloud Security Alliance (CSA)
What is another term for a flexible pool of computing resources available to network clients and managed by self-service on-demand automated tools?
Cloud computing
Which of the following statements correctly explains the benefit of cloud computing?
Cloud computing delivers IT capabilities that scale with demand
Which of the following correctly identifies a key difference between cloud computing and IT outsourcing?
Cloud computing generally allows for on-demand utilization, whereas outsourcing is typically defined by contract terms
Which of the following statements is true?
Cloud computing is specific to IT
How can cloud computing help reduce integrity risks?
Cloud computing makes it easier to have a backup available
Which of the following is a difference between cloud computing and visualization when implementing IaaS?
Cloud computing may use visualization, while visualization does not require cloud services
In which ways do IT outsourcing and cloud computing differ?
Cloud computing services are typically much more scalable
Which of the following is the greatest business continuity risk?
Cloud provider bankruptcy
Why does hardware and operating system maintenance take less effort with SaaS?
Cloud provider takes care of it
Availability
Cloud providers assure customers that they will have regular and predictable access to their data and applications
Which of the following statements are true regarding cloud services?
Cloud services use a 'pay as you go' payment scheme
Which of the following are specific examples of IaaS?
Cloud storage
In order to maintain strategic flexibility and the ability to bring a cloud system back internally which of the following is the MOST important requirement in the contract?
Cloud subscriber maintains ownership of their data
In order to maintain strategic flexibility and the ability to bring a cloud system back internally, what is the MOST important requirement in the contract?
Cloud subscriber maintains ownership of their data
Content Distribution Network (CDN)
Collection of servers that are used to provide web content to users in the quickest possible manner by placing that content neat the user
CSV
Comma Separated Value
CaaS
Communications as a Service
A specific cloud deployment has been established specifically for financial services companies to consume. Which of the following BEST describes this type of cloud environment?
Community cloud
A company has a system which has internally hosted application components and multiple SaaS components hosted by different cloud providers. Which of the following represent a challenge for this architecture?
Complexity
A company is implementing a system replacement which has application components that are internally hosted and multiple application components that are hosted as software as a service by different cloud providers. Which of the following represents the challenge of this architecture?
Complexity
Cloud Fabric
Computing infrastructure used for a public or private cloud
___________protects data contents while ____________ensures that data has not been tampered with
Confidentiality, integrity
Configuration Item (CI)
Configuration Item tracked on a CMDB
What does CMDB stand for?
Configuration management database
Which of the following would be a method to ensure ongoing benefits of a cloud agreement?
Confirm a continual assurance framework is in place to measure the cloud provider's performance in line with organizational objectives.
Which of the following elements should be monitored by a consumer of a SaaS service?
Connectivity to service
What should a company do if a cloud provider ceases to uphold its contract?
Consult the company's exit plan
Which of the following actions should a company take if a cloud computing provider ceases to uphold their contract?
Consult the company's exit plan
CRM
Content Records Management
Which of the following are important factors that must be negotiated with a SaaS vendor?
Contract renewals + Data ownership
Which of the following is the difference between cloud computing and IT outsourcing?
Contracts with cloud providers can be changed much quicker
Service Level Agreement (SLA)
Contractual document stipulating the terms surrounding cloud provider services including the termination of cloud services
A company is using an Internet-based cloud service provided by a third party. Which of the following can the third party NOT guarantee when providing cloud resources?
Cost
Which of the following is not a legal risk associated with cloud computing?
Cost
What do business accountants prefer with respect to the cost of cloud computing?
Costs that are related to number of users
Secure Shell (SSH)
Cryptographic network protocol for secure data communication, remote command-line login, remote command execution, and other secure network services between two networked computers. It connects, via a secure channel over an insecure network, a server and a client running SSH server and SSH client programs, respectively. It was designed as a replacement for Telnet and other insecure remote shell protocols
Which of the following is the most important requirement of a contract with a cloud service provider if the customer wishes to retain the ability to bring the service back in-house?
Customer retains ownership of data
Which of the following is the most important requirement of a contract with a cloud service provider, if the customer wishes to retain the ability to bring the service back in-house?
Customer retains ownership of data
Which of the following skills is MOST needed by the cloud vendor to communicate with the subscriber?
Customer service
Which of the following can be deployed by a cloud provider to reduce storage costs?
Data de-duplication
Which of the following aspects of public cloud computing would a company MOST likely need to consider to ensure information security?
Data integrity
Which of the following is an essential requirement of information security in a public cloud?
Data integrity
What are some advantages of SaaS?
Data is aggregated across multiple individuals, sites, or organizations, applications do not need to be installed on individual machines, application deployment and maintenance is performed by the cloud service provider
Why might a government agency be against storing its data in the cloud?
Data must be stored within national boundaries
Which assets have risks related to a cloud provider going out of business?
Data stored at the provider
What are the three basic logical tiers of a distributed application?
Data, Application, Presentation
VXLAN provides virtual _______ layer connections across ________ layer networks?
Data-Link, Network
Storage Area Network (SAN)
Dedicated network that provides access to consolidated, block level data storage.
An external cloud service provider has been chosen by a financial company to deliver some capabilities that used to be performed in-house. Which of the following would provide the BEST amount of coverage to the financial company byway of continually asserting that there is an acceptable security posture being achieved by the service provider?
Define required security service levels, agree on security evaluation criteria, and perform regular compliance checks based on the service levels and evaluation criteria
Which of the following items would show up in an SLA?
Degree of service elasticity and guaranteed level of service
Network Latency
Delay of data transmission between two points
An organization can address regulatory compliance risks in the cloud in all the following ways except which one?
Delegation of full responsibility for compliance to the cloud service provider
Encouraging cloud service use during minimal load times applies to which ITIL Service Strategy process?
Demand Management
IT Processes Related to the ITIL Service Strategy Phase
Demand Management, Financial Management
Which of the following does not impact data confidentiality?
Denial of service (DoS)
An existing capability is being migrated into the cloud. Capacity management issues have been noticed in the past and an exercise is being performed to calculate current and future volumes. In which of the following lifecycle phases is this likely to be performed?
Design
Which of the following is a reason for business users lo be interested in cloud computing?
Desire for improved user experience
Prior to cloud services adoption, technical and business staff must work together to perform what action?
Determine the impact to business processes + Identify business processes and their dependencies
DR
Disaster Recovery
Which of the following application models is more likely to be suitable for a large company with a number of existing virtualized datacenters around the world needing to make an application available to its worldwide members of staff some of whom are office based while others are mobile workers using a variety of network clients?
Distributed web application hosted at datacenters accessed via browsers on each mobile and desktop device
The business benefits of mobile computing are enhanced MOST by which of the following cloud service characteristics?
Distribution over the Internet
How can cloud computing improve the flexibility of businesses?
Easier access by users outside of the organization, rapidly growing and shrinking capacity and faster deployment of applications
Which of the following is a reason to migrate an application to the cloud?
Elasticity
Which term best describes the ability to rapidly increase user accounts for a given cloud service?
Elasticity
Cloud computing might not be beneficial for which of the following?
Email system for the Pentagon
Virtual Private Network (VPN)
Encrypted network connection between two devices over an untrusted network, allowing access to network resources on an endpoint network.
An organization is replacing its core insurance platform. The solution is made up of internally hosted insurance systems and applications hosted in the cloud. Which of the following activities is part of service transition?
Ensure that as part of the change management process the events are sequenced to include the cloud provider and that they have resources available
How can cloud-related financial risks be mitigated?
Ensure that cloud assets generate revenue
Application Service Provider (ASP)
Entity offering hosted applications
When evaluating cloud solutions, you conclude that some existing end user software hosted on premises is not available as Saas. What other options should you consider?
Evaluate other functionally equivalent SaaS offerings
True or false? An organization contracting a vendor to provide PaaS on a public cloud is responsible for deciding what programming language to use when developing cloudbased applications
False
True or false? An organization contracting a vendor to provide a SaaS application must have the necessary technical skills to maintain and operate the application being hosted on the cloud
False
True or false? Government agencies must always notify a data owner when they compel disclosure of information from a cloud service provider as part of lawful access
False
True or false? ITIL is a collections of tools used to manage an IT infrastructure
False
True or false? If the cloud service provider has a strong information security management system (ISMS), the customer does not have to have one as well
False
True or false? The United States and the European Union have compatible data privacy laws
False
True or false? There are no significant security benefits to using cloud services
False
True or false? Virtual servers are used only in public clouds
False
A software development platform is in the process of being migrated from an in-house framework to a cloud-based PaaS. Which of the following development aspects is likely to be applicable in the PaaS environment?
Familiarization will be required with cloud provider-based APIs, web services, and development frameworks
The identity management process of allowing users in different security domains to share services without having identities in each domain is called what?
Federated
Which of the following must be implemented by a cloud provider to ensure that different entities can authenticate and share basic user accounting information?
Federation
Which of the following should be implemented to ensure that different cloud providers can use the services of a single identity provider?
Federation
Which of the following face challenges owing to the fact that traditional licensing models do not fit well with scalable resources?
Financial management
What characteristic of cloud computing reduces data center costs?
Flexibility and sustainability of cloud service models
Which of the following is the BEST for achieving a successful adoption of a cloud service?
Gather stakeholder requirements. Select a potentially suitable cloud provider. Perform a pilot
A university has migrated several services from their internal infrastructure to a third-party cloud provider. Which of the following is MOST important to the university in order to ensure an appropriate security posture?
Governance and oversight by the cloud provider
Which of the following technologies are related to Web services?
HTML JSON XML
Which of the following confidentiality risks is introduced by cloud computing?
Having files stored on the servers of a cloud provider
Which of the following roles can the IT department play in the selection process of cloud computing providers?
Help understand and explain the application lifecycle + Help understand provider quality
Public Key Infrastructure (PKI)
Hierarchy of digital security certificates issues to users or computers for the purpose of authentication and data security
Which of the following can cause user response times to deteriorate?
High network latency and high volume of data stored
Cloud solutions that can tolerate failures yet still provide service are referred to as what?
Highly available
Which of the following is not considered a cloud computing risk?
Host based firewalls
An organization that blends Google Docs forms and Microsoft's Azure services for data collection and management is using what type of cloud deployment?
Hybrid
What type of cloud model would enable cloud bursting?
Hybrid
Which type of cloud would best be used by an organization that wants to leverage its existing IT infrastructure but has occasional periods of high demand?
Hybrid
What is generally being referred to when someone says "multiple providers"?
Hybrid Clouds
Why does cloud computing shift capital cost to variable cost?
IT assets are not owned by the customer
How does cloud adoption affect IT budgets?
IT budgets must account for the 'pay as you go' model
What must be done to ensure the ongoing success of cloud service adoption?
IT services must be coupled with specific business processes
Amazon Elastic Cloud Computing (EC2) is a facility for quickly providing virtual servers. This is an example of:
IaaS
Amazon's Elastic Cloud Computing (EC2) is a facility for providing virtual servers. It is an example of which of the following?
IaaS
This type of cloud provider uses a third party to provide server, storage and other IT capabilities over a network
IaaS
Which is the following services requires a broader capacity of technical skills owned by the organization contracting a cloud service vendor?
IaaS
Which of the following cloud service models would be used for renting hardware computing power and storage from a cloud service provider?
IaaS
Which of the following cloud service models would be used for renting hardware, computing power and storage from a cloud service provider?
IaaS
Which of the following only provides configurable physical hardware and network resources used to make up the cloud?
IaaS
Which of the following refers to providing a combination of servers, networking components, hosting, provisioning, and basic services needed to run a cloud?
IaaS
Which type of cloud service model allows the cloud-level hosting of organizational resources from the operating system to the applications accessed within them?
IaaS
You are evaluating cloud backup offerings from various cloud providers. What type of cloud service is cloud backup?
IaaS
Which of the following is the MOST significant difference between SaaS and IaaS?
IaaS can test network configurations
With regard to an organization's readiness to adopt cloud services, which of the following is not one of the goals of a pilot program?
Identification of the type of service provider needed
Of the following activities involved in cloud services adoption, which should be performed first?
Identify business processes and their dependencies
Which of the following is a relevant component of the cloud ecosystem?
Image factory
What is the BEST way to mitigate the security and privacy issues associated with cloud computing?
Implementation and enforcement of a comprehensive security policy
Which of the following is the BEST way to mitigate security and privacy risks in the cloud?
Implementing and enforcing a comprehensive security policy
A new Chief Information Officer (CIO) has been hired to develop competitive advantage strategies for the company which is falling behind the competition. The CIO is looking at cloud computing to give the company a competitive edge. Which of the following is the CIO MOST interested in?
Implementing new IT strategies
Which of the following is the business benefit of private PaaS?
Improve the speed of the internal development and deployment processes
Which of the following is a benefit of implementing cloud computing via the ITIL guideline?
Improved service level
Which of the following is most likely to be the most significant benefit of implementing cloud computing via ITIL guidelines?
Improved service levels
Which of the following is a business reason for IT outsourcing and cloud computing?
Improving cost structure
Relying Party
In a federated environment, this is the party that relies on security claims authenticated by an identity provider
IT Processes Related to the ITIL Service Operation Phase
Incident Management, Request Fulfillment, Access Management
Which of the following is an advantage of cloud computing?
Increased scalability to meet usage demands.
Which definition applies to time sharing?
Individuals using computing resources simultaneously within isolated computing sessions
ITIL
Information Technology Infrastructure Library
IaaS
Infrastructure as a Service
An organization has just gone to a start-up cloud provider for its entire infrastructure. Which of the following is one of the new organizational roles required at the cloud provider?
Infrastructure project manager
Which of the following is one way to mitigate the issue of non-secure communication methods used by cloud providers?
Insist that the provider switch to secure protocols such as SSH instead of Telnet.
Elastic computing is important to businesses as it relates to which of the following cloud characteristics?
Integrity
ISO
International Standards Organization
Which of the following are important factors to consider when transitioning from an on-premises application to an SaaS application?
Internet bandwidth + WAN design
An organization subscribes to a public cloud. For which of the following does the subscriber NOT depend on the vendor?
Internet bandwidth and packet latency
Which consequences do IT outsourcing and cloud computing have in common?
Involvement of external staff
Which of the following consequences does IT outsourcing and cloud computing have in common?
Involvement of external staff
Which of the following is an effect of PaaS cloud computing on application development?
It allows a shorter time to market for some applications + It inhibits vendor interoperability
Which of the following does the server virtualization layer do?
It allows the underling physical server hardware to be shared
Why is standardization of data formats important?
It facilitates movement from one provider to another
Why is the standardization of data formats important?
It facilitates movement from one provider to another
Why is the standardization of data formats important? Choose the best answer
It facilitates movement from one provider to another
Which of the following statements is true about Windows Azure?
It is PaaS and IaaS
Which of the following is a drawback of direct cost when implementing cloud computing?
It is complex
Which of the following is a drawback of direct costs when implementing cloud computing?
It is harder to budget for
In cloud computing how does a business benefit by the ability to scale resources on demand
It is more cost effective to pay for resources used rather than having to pay for resources capable of meeting peak demand at all times
In cloud computing, how does a business benefit by the ability to scale resources on demand
It is more cost effective to pay for resources used rather than having to pay for resources capable of meeting peak demand at all times
In cloud computing, the ability to scale resources on demand, benefits the business in which of the following ways?
It is more cost effective to pay for what is needed rather than pay for peak demand upfront
Which of the following statements is true about incident management in the cloud?
It is more difficult because of the lack of transparency of vendor processes
Which of the following is a negative business impact of cloud computing?
It is more difficult to ensure policy compliance
Why do business users sometimes prefer to deal with cloud vendors rather than a traditional internal IT department?
It is quicker and easier to provision resources from a cloud service provider than from the IT department + They do can utilize cloud resources more tax-efficiently
Why can cloud computing be a challenge in relation to compliance risks (e.g. compliance with the Sarbanes-Oxley Act)?
It makes it harder to know where a company's important assets are
JSON
Javascript Object Notation
Which of the following is indicated by a high number of variations of different virtual servers?
Lack of automation of virtual machine image manufacturing
Which of the following is not a risk associated with cloud-based applications?
Lack of development tools
What is the main limitation of a desktop application?
Lack of scalability
Which of the following risk results if cloud computing providers limit their Service Level Agreement (SLA) liabilities?
Legal risk
Which of the following risk results if cloud computing providers limit their Service Level Agreement (SLA) liabilities?
Legal risk
LDAP
Lightweight Directory Access Protocol
Which of the following are valid reasons for not adopting a cloud solution?
Local hardware is being fully utilized for unchanging IT workloads
Which of the following risks are associated with using a customized proprietary cloud application?
Locking into the cloud provider and increasing costs over the long term
What new IT service risk is a result of cloud adoption?
Loss of network connectivity
Which cloud computing risks can threaten business continuity?
Loss of network connectivity, cloud provider going out of business and decommissioning of cloud IT services by the provider
Encryption is not an appropriate mitigation technique for which of the following security risks?
Loss of organizational control
How can cloud-related financial risks be managed?
Making sure that cloud assets are generating revenue
How can an organization successfully implement a SaaS strategy?
Manage the risks associated with bringing in external providers
How can an organization successfully implement a SaaS solution?
Manage the risks associated with using external suppliers
Which of the following is the function of orchestration services?
Manage the starting and stopping of application server clusters
Which of the following is not an appropriate business reason for choosing a private cloud solution over a public cloud solution?
Management directives to retain full control over hardware
What is used to automate the provisioning of virtual machines?
Management software
Which of the following is the MOST complex security provisioning problem in a cloud environment?
Managing users and their rights across multiple providers
Social Engineering
Manipulation of people to disclose confidential information
Which of the following is a service level management tool aimed at quantifying a cloud offerings' performance?
Mean Time to Recovery
Virtualization
Means of masking physical hardware resources, such as computers, storage and networking to software operating systems in virtual machines
Which of the following types of organizations would NOT benefit from cloud computing due to legal requirements?
Medical facility
Your company currently has six virtual servers hosted on premises using two clustered physical servers. The two physical servers on which the six virtual servers are running must be replaced. You have been asked to recommend to quickest solution to turn the six virtual machines in the cloud instead of on the premises. What should you recommend?
Migrate the existing virtual machines to the cloud
Your company runs a virtualized web application server in house. You decide to make the web applications available over the Internet through a cloud provider. Which method represents the quickest way to accomplish this?
Migrate your in house web application server to the cloud
Which of the following is an advantage of migrating an application to an IaaS provider?
Minimal code change
Which of the following does not describe the relationship between mobile computing and cloud computing?
Mobile devices must access cloud services using a mobile web browser
Cloud adoption does not remove the need for on premises IT personnel. Which task must local IT personnel undertake to ensure cloud solutions are delivering business value?
Monitoring application performance
MaaS
Monitoring as a Service
Cloud adoption can increase the workload for cloud customer internal IT staff members in which way?
Monitoring cloud service performance
Which of the following are related to cloud computing costs?
Monthly subscription
How can cloud computing help to reduce data integrity risks?
More easily available back-ups
When an organization moves to a cloud service for IaaS the cost model changes. Which of the following illustrates that cost model?
Move from a CAPEX model for infrastructure to an ongoing OPEX charge with bundled support and ongoing maintenance
How do you calculate the overall availability of a service composed of two tiers, where each tier is 99.999% available?
Multiply the availability values.
Numerous cloud customers sharing the same computing services while having isolated computing environments is described as which of the following?
Multitenancy
This is when multiple cloud customers share a pool of computing resources made available by a cloud provider
Multitenancy
Which of the following means that a military organization is unlikely to implement cloud services across the board?
Need for a high degree of confidentiality and operational assurance
Which of the following is the MOST important consideration for service management arising from elasticity of capacity?
Need for good performance monitoring and management
This is the delay of data transmission between two endpoints
Network Latency
Which of the following describes the amount of data that can be sent across a link in a given time?
Network bandwidth
Which of the following describes the amount of data that can be sent across a link in a given time?
Network bandwidth
Which item usually presents a single point of failure in regard to cloud computing?
Network connection
Where does the term cloud come from?
Network diagrams
A company is using an Internet-based service from a cloud service provider. Which of the following can the provider not specify when delivering the service?
Network path
Which of the following is a definition of how much data can be sent across a network link in one second?
Network speed
Which of the following organizations is mainly concerned with developing standards for identity management data sharing privacy and portability?
OASIS
Which of the following organizations is mainly concerned with developing standards for identity management, data sharing, privacy and portability?
OASIS
A cloud subscriber may come under certain security constraints when hosting sensitive data in the cloud due to government regulations. Which of the following is the BEST mitigating control that could be implemented by the cloud provider?
Offer a single-tenancy software service with segregated virtualized infrastructure
How can an organization successfully implement a PaaS strategy?
Open up internal databases with Web service access
OPEX
Operating Expense
What are synthetic transactions?
Operations that mimic user interaction with a service
What would be considered in a private cloud?
Organizational SAN
Which of the following terms refers to the ability to rapidly adapt to market changes?
Organizational agility
Acme Inc is using a specific line of business piece of software and does not have the skilled help desk staff required to support the software. What solution should Acme Inc employ?
Outsource the help desk staff requirement
A company decides to reduce its IT labor force by hiring an external company to manage various aspects of IT administration such as software patch management desktop virtualization and remote network maintenance. The company will still retain technicians for maintenance and storage administration. Which of the following services has this company implemented?
Outsourcing
Which of the following is not an example of privacy legislation?
PCI-DSS
A software development company wants to move its application development to the cloud. Which type of service is most appropriate?
PaaS
A software development company would like to deploy all of their application development using their own software to the cloud. The type of cloud they will MOST likely choose to implement is which of the following?
PaaS
As a developer for a software company you have decided to build and test your web applications in a cloud environment. Which type of cloud service best meets your needs?
PaaS
Syl, a developer, is using cloud services to create and test a new application. What type of cloud service is Syl using?
PaaS
This type of cloud provider makes computing resources such as virtual servers, database, storage and software development libraries available to developers
PaaS
Web hosting is a service that enables customers to deploy a website quickly. This is an example of:
PaaS
Web hosting is a service that enables customers to deploy a website quickly. This is an example of
PaaS
Which of the following is MOST typically accessed through Web services?
PaaS
Which of the following statements is true?
PaaS is used to create web services
Single-Sign On
Passes authentication information from a single authentication sequence to computing services that would normally each require their own separate authentication
A financial services company plans to move its existing CRM system into the cloud. The current system hosts 50 million customers. Which of the following steps should be done FIRST for moving this application into the cloud?
Perform security testing of the application to ensure that there are no new security vulnerabilities being introduced
A financial services company plans to move its existing CRM system into the cloud. The current system hosts 50 million customers. Which of the following steps should be done FIRST for moving this application into the cloud?
Perform security testing of the application to ensure that there are no new security vulnerabilities being introduced.
Which IT process is likely to require more effort in the cloud?
Performance monitoring
Which of the following processes should be implemented to validate the application security of the cloud provider's SaaS application?
Periodic integrity testing
PaaS
Platform as a Service
Cloud Computing
Pooled computing resources offered by a provider to customers over a network as a "pay-as-you-go" model
Which type of cloud is often used when external mandates require a high degree of data governance?
Private
Consist of self provisioned and elastic computing services offered for the exclusive use of an organization using an organization's computing assets
Private Cloud
Which of the following services represents an environment where the computing architecture is providing a hosted service to a limited group inside a corporate firewall
Private Cloud
What is generally being referred to when the word 'exclusively' is used?
Private Clouds
Your company's application development team requires a self provisioned software development solution that can quickly grow or shrink based on each project's parameters. Existing customer data will be used from a customized line of business application. What would you suggest?
Private PaaS
A company has decided to implement a third-party hosted service so that they have access to as many virtual instances as needed for exclusive use. Which of the following types of services would this represent?
Private cloud
Which of the following distinguishes private from public cloud services?
Private cloud services are dedicated for the use of one organization
Which of the following is a differentiating characteristic of private cloud solutions compared to public cloud solutions?
Private cloud solutions are dedicated for use by a single organization
Which of the following is a differentiating characteristic of private cloud solutions compared to public cloud solutions?
Private cloud solutions are dedicated for use by a single organization.
Which of the following statements regarding a change in IT roles as a result of cloud adoption is accurate?
Private clouds could require IT personnel to provision services
Risk is a factor of ___________________
Probability and impact
Why does request fulfillment become more complicated in a cloud environment?
Processes must be redesigned with the user experience in mind
What could prevent a cloud customer from easily switching from a decommissioned SaaS solution to a different functional equivalent?
Proprietary data form
Which of the following are risks associated with depending on cloud providers?
Proprietary data formats and vendor lock in
Secure Sockets Layer (SSL)
Protocol that protects network transmissions using encryption and digital signatures
Which represents the MOST important business continuity risk?
Providers going out of business
Which is an important new skill for an IT organization to develop in the context of cloud computing?
Provisioning services
Which of the following is an important new skill for an IT organization to develop in the context of cloud computing?
Provisioning services
Which model of cloud computing best mirrors the current electrical utility grid?
Public
Clouds consist of self provisioned and elastic computing services offered to the general public over the internet
Public Cloud
Which of the following is true of SaaS applications compared to standalone applications?
Public SaaS applications are implemented on multi-tenanted hardware and software platforms
What benefits are derived from PaaS?
Rapid application development
What is a benefit of PaaS?
Rapid application development
How does cloud computing improve business flexibility?
Rapid provisioning of resources, rapid response to changing capacity, faster deployment of applications, easier access by users from external locations
Which of the following are strategic exit options?
Re-host in-house
Information Technology Infrastructure Library (ITIL)
Recommended methods to ensure that IT services align with business needs. ITIL is a framework of processes
Which of the following is not an appropriate mitigation technique against data exposure?
Recovery
Which of the following business benefits do cloud computing and IT outsourcing have in common?
Reduction of capital expenditures
You are designing a solution to ensure your on premises users will always have access to public cloud services. What should you consider?
Redundant network connections
Direct-attached storage (DAS)
Refers to a digital storage system directly attached to a server or workstation, without a storage network in between. It is a retronym, mainly used to differentiate non-networked storage from the concepts of storage area network (SAN) and network-attached storage (NAS)
Who is responsible for granting access to a user in federated identity management?
Relying party
You are linking your company's Microsoft Active Directory user accounts to your cloud provider for federated identity management. What type of configuration must you create within your company?
Relying party trust
Configuration Management Database (CMDB)
Repository of information about IT componentsrelated to IT processes, services, and the value they represent
A cloud provider supplies storage processing and memory to multiple tenants using physical and virtual resources. This is an example of which of the following cloud characteristics?
Resource pooling
A cloud provider supplies storage, processing, and memory to multiple tenants using physical and virtual resources. This is an example of which of the following cloud characteristics?
Resource pooling
A provider supplies storage processing memory and network bandwidth to multiple tenants using physical and virtual resources. This is an example of which of the following cloud characteristics?
Resource pooling
Which capability of cloud service automation allows memory and processing power to be dynamically assigned?
Resource pooling
Which of the following is improved by choosing cloud computing versus traditional IT infrastructure outsourcing?
Resource spending
A legal hold has been requested on an employee's mailbox by the company's legal office. The company IT group is unable to implement the legal hold since the email system has recently been outsourced to the cloud. Which of the following has the company failed to consider when migrating the email service to the cloud?
Retention policy
Is a set of American laws whereby organizations must prove they have control of their assets in order to verify the accuracy of financial records
SOA
Is a security protocol that protects network transmissions using encryption and digital signatures
SSL
Which of the following is BEST used when setting up security for services being used within a public cloud?
SSL
A company decides to subscribe to a new CRM product that will help improve their business processes. Which of the following types of cloud computing would MOST likely be implemented?
SaaS
A company decides to subscribe to a new CRM service. Which service type is most likely to be implemented?
SaaS
Google Apps is a set of online applications allowing users to create and share documents and spreadsheets. This is an example of:
SaaS
Google Apps is a set of online applications allowing users to create and share documents and spreadsheets. This is an example of:
SaaS
It is easy to exchange small text messages through Twitter. What is this an example of?
SaaS
This type of provider makes application software available over a network any time, from any place, using any device
SaaS
Twitter is a service that allows users to exchange short text messages. What type of cloud service is it?
SaaS
What type of cloud service is the most common?
SaaS
Which of the following is an effect of cloud computing on application development?
SaaS inhibits vendor interoperability on application platforms
With cloud computing services hardware purchases software purchases and IT support are the responsibility of whom?
SaaS provider
Elastic computing is related to which of the following cloud characteristics?
Scalability
What BEST describes the properly of cloud computing that allows changes in transaction volume without major changes to the system?
Scalability
What is an advantage of cloud computing that can enhance business value?
Scalability
Which characteristic of cloud computing describes the ability to grow easily in response to an increase in demand?
Scalability
Which of the following BEST describes the properly of cloud computing that allows changes in transaction volume without major changes to the system?
Scalability
Which of the following characteristics of cloud computing describes the ability to grow easily in response to an increase in demand?
Scalability
You are the IT administrator for a small regional airline that is opening a new office. To meet the airline's computing needs, you order server and desktop hardware, as well as the required software. Cloud computing can reduce or, in some cases, entirely eliminate these responsibilities from their customers. To which cloud characteristic does this scenario apply?
Scalability
You must ensure that your business computing resources can quickly grow as business demands change. Which of the following allows this?
Scalability
What are the main advantages of using a web-based distributed application?
Scalability + Availability
What's the difference between scalability and elasticity?
Scalability only goes up, elasticity goes up and down
SFTP
Secure File Transfer Protocol
SSL
Secure Sockets Layer
Which of the following is a typical concern for business and IT leaders when adopting cloud computing?
Security of current IT solutions
Which of the following is a typical concern for business and IT leaders when adopting cloud computing?
Security of current IT solutions
Congestion occurs when devices begin to interfere with one another as they compete for available network capacity and can be addressed by expanding the available bandwidth or ____________
Segmenting subnetworks to limit collisions
Which of the following are essential steps to take when creating a virtual server?
Select a machine image to run select security credentials select the size of the virtual machine
Which of the following is an essential step in the start-up process of a virtual server?
Select security credentials
Private Cloud
Self-provisioned and elastic computing services offered for the exclusive use of an organization, using an organization's computing computing assets
Public Cloud
Self-provisioned and elastic computing services offered to the general public over the Internet
What characteristic of cloud computing reduces administrative costs?
Self-service or automated resource management
How does scalability work with cloud computing?
Servers and storage can be added quickly, servers and storage can be released quickly and users can be added and removed quickly
Choosing a cloud service that provides the same functionality as an in house system applies to which ITIL life cycle phase?
Service Design
Planning disk capacity requirements in the cloud applies to which service management phase?
Service Design
Since the implementation of a cloud infrastructure a senior level network administrator's job description has changed from being responsible for maintaining the hardware of the network infrastructure to more of a management position ensuring the cloud vendor is providing the services specified in the contract with the company. Which of the following has been impacted the MOST by the change in job responsibility?
Service Design
Since the implementation of a cloud infrastructure, a senior level network administrator's job description has changed from being responsible for maintaining the hardware of the network infrastructure to more of a management position, ensuring the cloud vendor is providing the services specified in the contract with the company. Which of the following has been impacted the MOST by the change in job responsibility?
Service Design
What are the five volumes in ITIL?
Service Design, Service Strategy, Service Transition, Service Operation, Continual Process Impro
SLA
Service Level Agreement
IT Processes Related to the ITIL Service Design Phase
Service Level Management, Capacity Management, Availability and Service Continuity Management, Information Security Management
A company's IT department currently spends several hours a day maintaining the hardware of the database server. The company migrates the server to the cloud. Which of the following job responsibilities of the IT department has been MOST impacted by this change?
Service Operation
A company's IT department manages a database located on a server in its own datacenter. After this server has been migrated to the cloud which of the following responsibilities of the IT department will remain most affected by the change?
Service Operation
For a particular SaaS application the cloud provider is required to perform scheduled maintenance. On which of the following does this have a direct impact?
Service Operation
Which ITIL volume provides guidance on incident and problem management?
Service Operation
SOA
Service Oriented Architecture
Which of the following are involved in setting the objectives and expectations for a cloud computing solution?
Service Strategy
Which of the following would help an organization's IT department set their objectives and expectations for a cloud computing solution?
Service Strategy
Which ITIL volume provides guidance on the deployment of services into a production environment?
Service Transition
What does a service-level agreement guarantee?
Service availability
As part of a critical SaaS application one of the contractual statements by the cloud provider is a requirement to perform scheduled maintenance. This has a direct impact on which of the following?
Service operation
As part of a critical SaaS application, one of the contractual statements by the cloud provider is a requirement to perform scheduled maintenance. This has a direct impact on which of the following?
Service operation
Which of the following early examples of cloud computing was used for software engineering purposes in the form of web-based applications and required interoperability between different systems?
Service-Oriented Architecture (SOA)
How can unpredictable cloud costs be managed?
Set maximum limits on costs
Payment Card Industry Data Security Standard (PCI DSS)
Set of standards that companies involved with debit and credit cards transactions must meet
Which of the following is a unique characteristic of virtualization?
Shared hardware
Which option describes a benefit of virtualized servers?
Shared hardware
Stacey, a financial analyst, is describing the business benefits of public cloud computing to her colleagues. Which of the following might she state?
Shorter time to market and facilitated data collaboration
SNMP
Simple Network Management Protocol
An organization requires that it federates its internal systems and their externally hosted SaaS finance system so a user does not have to re-authenticate. This is an example of which of the following?
Single sign-on
Authentication to multiple services in the cloud can be streamlined by adopting which of the following identity management mechanisms?
Single sign-on
The manipulation of people to disclose confidential information defines what type of risk?
Social engineering
SaaS
Software as a Service
Which of the following is not a typical business objective realized by IT outsourcing and cloud computing?
Solving security problems
When provisioning new virtual servers, which of the following must be done?
Specify user credentials to use with the virtual server and specify the amount of RAM the virtual server will use
How does cloud computing help an organization as new opportunities arise?
Speedy addition of computing resources
Comma Separated Value (CSV)
Standard format for data exchange between dissimilar systems
Which of the following might factor into an exit strategy for a cloud customer?
Standardization
How can an organization successfully implement an IaaS strategy?
Standardize on a limited set of virtual machines
Which data processing model is least suited to cloud computing?
Steady load
Which of the following is an example of a cloud-related security risk?
Storing customer data at a provider
Which of the following is most likely to be associated with cloud-related security risks?
Storing customer data with the provider
A company is trying to understand the IT service management impacts of adopting cloud computing as the delivery vehicle for a new service. Which lifecycle phases would be likely to see these impacts evaluated?
Strategy
A company is trying to understand the IT service management impacts of adopting cloud computing as the delivery vehicle for a new service. Which of the following lifecycle phases would be likely to see these impacts evaluated?
Strategy
Which of the following elements must be defined to ensure that an organization is well prepared for incident management for cloud-based services?
Support agreement, Service-level agreement + Service description
Elasticity is the cloud feature that enables services to be scalable. Which of the following is not an essential characteristic of cloud computing?
Sustainability
Which of the following is not an essential characteristic of cloud computing?
Sustainability
SDLC
Synchronous Data Link Control
Which of the following is a benefit of outsourcing?
Tailor made client solutions
TaaS
Testing as a Service
Why do business users prefer to deal with cloud providers directly instead of via the IT department?
The IT department does not accommodate variable costs
Why do business users prefer to deal with cloud providers directly, instead of via the IT department?
The IT department does not accommodate variable costs
Which of the following is not a definition for cloud interoperability?
The ability to arrange, organize, integrate, and manage multiple cloud services
A company is adopting a public SaaS cloud based computing system to migrate a mission critical application. Which capabilities will be MOST likely lost?
The ability to perform fine grained customizations to the software
A company is adopting a public SaaS cloud solution. Which capabilities will it most likely lose in the process?
The ability to perform fine-grained customizations of the software
Which of the following is a reason why an IT manager understanding business cost allocations would recommend implementing a cloud infrastructure?
The cloud can be used to help cut unnecessary spending on IT
Which of the following is the BEST example of a cloud vendor's monthly hosting fee changing based on cost allocations?
The company's fee varies based on the number of servers needed to house data in the datacenter
Which countries could claim jurisdiction over data in the cloud?
The country in which physical servers storing data reside, The countries that data passes through between the provider's servers and the country in which the data owner resides
Which of the following critical success factors would likely persuade a company to use a SaaS service?
The elimination of company driven application maintenance and backups
Which of the following is the BEST example of how the fees charged by a cloud service provider might vary on a monthly basis?
The fee depends on the number of virtual servers needed to house the client's data at the provider's datacenter
How does cloud computing affect service operations?
The launching servers is quicker
How does cloud computing affect service operations? Choose the best answer
The launching servers is quicker
Which of the following is the most important compliance challenge for a customer considering whether to use a cloud computing service?
The location of the customer's data
Why do management tools introduce a risk?
The management tools present a vendor lock-in
Which of the following is the MOST important service management consequence of elastic capacity?
The need for good performance monitoring and management
Which of the following is the MOST important service management consequence of elastic capacity?
The need for good performance monitoring and management
In order for an organization to have a successful cloud implementation, what must be true?
The organization must perform and successfully complete a cloud readiness assessment
In order for a cloud solution to be successfully implemented which of the following is required?
The organization should perform and successfully complete a cloud readiness assessment
In order for a cloud solution to be successfully implemented, which of the following is required?
The organization should perform and successfully complete a cloud readiness assessment
Software Distribution
The process of delivering software to the end user
How does cloud computing influence service operations?
The provisioning of servers and services is quicker or ceases to be an issue
With regard to security, the service-level agreement should clearly outline ___________________
The security management responsibilities of the cloud service provider, The security responsibilities of the customer and the provider's security incident notification procedures
Which of the following applies only to public cloud computing as opposed to outsourcing?
There are no upfront CAPEX costs for hardware
Which statement regarding private clouds is true?
They are for the exclusive use of a single organization
Which type of client lacks storage for applications?
Thin
Why is it important to consider the cloud ecosystem when developing applications?
This can speed up the development process
Hybrid Cloud
This is a combination of private and public cloud services
Cloud Exit Strategy
This is a contingency plan used if a cloud provider is no longer available, or the plan used to discontinue a relationship with a provider regardless of the underlying reason
Community Cloud
This is a multitenant computing environment delivering IT services to organizations that have similar computing and security needs
Hypertext Transfer Protocol Secure (HTTPS)
This is a web protocol used between browsers and web servers to securely transmit data
Bandwidth
This is the amount of data, over a period of time (normally seconds), that can be transmitted over two points
Data Confidentiality
This means encrypting data so that only authorized parties are granted access
Data Integrity
This means ensuring that the data has not been tampered with or damaged and that it comes from a trusted source
Platform as a Service (PaaS)
This type of cloud provider makes computing resources such as virtual servers, databases, storage, and software development libraries to developers
Software as a Service (SaaS)
This type of provider makes application software available over a network any time, from any place, using any device
Which term from the past describes the sharing of mainframe computing resources?
Time sharing
For a software development firm, which of the following cloud benefits is realized with PaaS?
Time to market
____________and _____________ give cloud customers a competitive advantage
Time to market, collaboration
Which of the following is not an appropriate mitigation to protect against malicious insiders?
Timely installation of security patches
What is the role of a cross-functional team representing all business elements of an organization in determining readiness for cloud services?
To participate in the pilot program and identify areas of concern
True or false? A watcher node is responsible for measuring application performance of a cloud service
True
True or false? An organization contracting a vendor to provide IaaS on a public cloud is responsible for maintaining the operating system used by the virtual machines hosted in the IaaS environment
True
True or false? Cloud computing is a form of outsourcing.
True
True or false? Dynamic scaling of resources in the cloud may lead to noncompliance with software licenses
True
Which of the following actions would not lead to risks related to records retention in the cloud?
Unauthorized access
An organization is in the process of selecting a SaaS provider to replace its current internal customer relationship management system. The business expects better functionality than what is provided with the internal system. Which of the following is the BEST reason for moving to a SaaS cloud service?
Understand current functional and non-functional requirements of the system in order to ensure the new system can meet and provide value add to current business needs
With a cloud solution, which of the following IT tasks are the responsibility of the cloud provider?
Updating software, purchasing and licensing software and purchasing hardware
Your organization uses on premises servers to authenticate user logon requests. You would like to authorize user access to cloud email accounts using their local credentials. Which solution should you employ?
Use identity federation
Identity Federation
Use of a single identity provider to authorize users to multiple web applications without the user authenticating to each web application
Cloud computing has the greatest benefit for which of the following user populations?
User populations that vary and are unpredictable
When creating cloud virtual servers which of the following must be specified?
Username and password
How do demand management processes change with the introduction of SaaS?
Users can procure SaaS solutions themselves
Cloud Bursting
Using public cloud services (beyond private cloud resources) during peak business times
Cloud computing can BEST reduce costs for a business by:
Utilizing services as needed
VTP
VLAN Trunk Protocol
Which security measures can be used to secure communications between cloud services and end users?
VPN + SSL
Javascript Object Notation (JSON)
Variation of the Javascript Language designed for data exchange
What is one risk of PaaS?
Vendor Lock in
How are cloud computing and outsourcing similar?
Vendor lock in
Which of the following is an important factor for maintaining strategic flexibility?
Vendor lock-in
Which of the following does IT outsourcing and cloud computing typically have in common?
Vendor lock-in potential
Which of the following is a risk of moving to a customized proprietary cloud application?
Vendor lock-in with increasing costs in the long term
Which of the following organizational skills are important skills to have when moving applications to the cloud?
Vendor management + Desktop security
Which of the following is an important new skill for an organization looking to use cloud services?
Vendor management and service provisioning
VLAN
Virtual LAN
VPN
Virtual Private Network
Which of the following is important to standardize?
Virtual machine images and identity information standards
What must be implemented by a cloud provider to ensure that different entities can authenticate and share basic user accounting information?
Virtualization
Which of the following elements should be monitored by a consumer of a PaaS service?
Virtualization hosts
Definition of virtualization?
Virtualization is a set of techniques for hiding hardware resources behind software abstractions
Which of the following statements best defines virtualization?
Virtualization is a set of techniques for hiding hardware resources behind software abstractions
Which is an important skill for an organization wanting to adopt an IaaS strategy?
Visualization technology
Which of the following is an important skill for an organization wanting to adopt an IaaS strategy?
Visualization technology
For which businesses would cloud computing be best suited?
Waterfront marketplace that thrives during the summer tourist season
Rich Internet Application (RIA)
Web application with an extensive feature set rivaling that of traditional desktop software. They use a Rich Client deployment model (deployment of a compiled client application through a browser) rather than a thin-client-server model (where the user's view is largely controlled from the server)
Asynchronous Javascript and XML (AJAX)
Web development technique allowing partial web updating
Developers build these components in the cloud.
Web services
Which of the following is the primary way to access PaaS?
Web services
Which of the following characteristics would allow a company to market its product to the public by using cloud computing services?
Web-based application modules
Which of the following questions should be considered BEFORE selecting a cloud computing vendor?
What cloud computing product will fit the business need?
Time-sharing
When multiple users consume computing resources at the same time on the same system, using independent computing sessions
Which of the following is true when mitigating risks in a cloud environment while avoiding impact to performance?
When securing cloud resources only the most sensitive data should be secured
Which of the following is true when mitigating risks in a cloud environment while avoiding impact to performance?
When securing cloud resources, only the most sensitive data should be secured
Vendor lock-in
When there is dependency on a provider solution
WAN
Wide Area Network
Which application should be migrated to the cloud for initial cloud testing?
Word processing
Which of the following security processes might be introduced by cloud computing?
Working with identity services
Which change in the security processes is introduced by cloud computing?
Working with multiple providers of user identities
Extensible Markup Language (XML)
XML is a standard format that uses data descriptor tags to describe data
While ______ and ___________ are important IT considerations to a business, they are not specific to cloud computing.
backup and disaster recovery
Synchronization of updates is ___________ than replicating data across locations because it gives better assurance that data is always ___________ everywhere.
better, up to date
Relocating web content closer to users for quicker access is done using ______?
content distribution networks
Cloud computing brings new challenges to ___________ management, because traditional licensing models do not fit well with scalable resources
financial
Cloud computing brings new challenges to ___________ management, because traditional licensing models do not fit well with scalable resources.
financial
Privacy is the right of________ to selectively disclose information about _________ and restrict the further use of that information by any party.
individuals, themselves
Cloud computing is priced according to ___________ or has ___________, rather than having upfront costs
recurring subscription, usage-based charges
Cloud computing is priced according to ___________ or has ___________, rather than having upfront costs.
recurring subscription, usage-based charges
Cloud computing _____________capital cost to variable cost
shifts
Private clouds are operated solely for _______________ organization(s)
specific
Physical computing hardware is an example of what type of expense?
Capital
Which of the following is the most significant benefit of private PaaS?
Improve the speed of development and deployment process
Which of the following is an advantage of cloud computing?
Increased scalability to meet usage demands
Which of the following is a design pattern of cloud-based applications?
Unpredictable burst
Adding additional memory to a server is an example of what type of scalability?
Vertical
Which of the following is an early example of a cloud service?
Web e-mail
Which of the following is not an indicator of the organization's ability to successfully adopt cloud services?
A fully staffed help desk
Which of the following best describe virtualization?
A set of techniques for hiding hardware resources behind software abstractions
Which type of cloud allows an organization to share its local cloud services with its partners?
Community
Which factor contributes to network latency primarily because of oversubscription?
Congestion
Which of the following risks leads to an increased cost for running a cloud-based application?
DDOS attacks
Which fundamental technology provides cloud computing with its ability to split up processes across multiple resource pools?
Distributed application design
Which of the following considerations would be most likely to persuade a company to use SaaS?
Elimination of application maintenance
Which of the following tasks cannot be transferred to a cloud computing provider?
Ensuring compliance
True or false? Adoption of public cloud services requires an organization to first implement server virtualization and private and hybrid clouds
False
True or false? All cloud services fall into only one of the NIST models: SaaS, PaaS, IaaS
False
True or false? All distributed applications are web applications
False
True or false? An organization should not be concerned with relying on a single vendor or proprietary technology base
False
True or false? Application life cycle management in the cloud is slightly more complex than in traditional development models due to the addition of remote resources
False
True or false? Big data applications are perfect candidates for cloud-based applications
False
True or false? Cloud computing is the same as virtualized computing
False
True or false? Organizations with a workforce that is distributed geographically would not benefit from public cloud services
False
True or false? Vendor lock-in concerns relate only to PaaS cloud implementations
False
True or false? Vendor lock-in concerns relate only to Platform as a Service cloud implementations
False
__________ cloud services can provide interconnections between cloud functioning, allowing multiple clouds to be managed as a single cloud resource pool
Federated
Which of the following is not a business driver for cloud computing?
Increasing capital expenses
Which level of management is provided by all cloud service providers, whether their products are Saas, PaaS, or IaaS?
Infrastructure
At what NIST "as a Service" model level is the current concern of vendor/proprietary lockin greatest for custom applications developed for the cloud?
Infrastructure as a Service
Which NIST "as a Service" model is best suited to full customization for an organization's services?
Infrastructure as a Service
Which level of the cloud service model pyramid allows the greatest flexibility for application development?
Infrastructure as a Service
An organization subscribes to a public SaaS cloud. For which of the following does the subscriber NOT depend on the supplier?
Internet bandwidth and packet latency
Which of the following is a characteristic of cloud computing?
It is typically based on open Internet technologies
How does the cost model of an organization change when it moves to using IaaS?
Move from OPEX model to ongoing CAPEX charge
What is the term used in system virtualization to reflect more than one operating system or instance running on a single host server?
Multitenancy
The term Web Access Architecture refers to the organization of cloud functions against which model of network communication?
OSI
Which type of cloud is not specified expressly by NIST?
Partitioned public
Decreased time to market is facilitated by which of the following cloud computing benefits?
Pay-as-you-go billing
Which type of cloud computing definitely involves resources in the organization's own data center?
Private
When networks are architected for cloud services, which quality addresses the ability to expand to meet variable data requirements?
Scalability
What instrument identifies the roles and responsibilities of both the customer and the cloud service provider?
Service-level agreement
What is the term used to reflect the division of a database into smaller data sets for analysis and processing within the cloud?
Sharding
Which of the following is an essential feature of virtualization?
Shared hardware
Which of the following is not a critical success factor in selecting a cloud service provider?
The provider uses open, Java-based standards
What type of client system relies on server-based applications and services to take the place of locally stored resources?
Thin client
