Com Final 101
41. Which of the following is the least public form of communication? A. intrapersonal B. interpersonal C. group D. organizational
a
36. The word communication comes from the Latin communicare, which means A. "to speak with understanding." B. "to make common." C. "to form a community of believers." D. "to care for others."
b
38. Which of the following is the best example of how role affects perception? A. I am a Cuban American whose parents fled Havana in 1906. B. I am an honor student and president of the student body. C. I am a biracial person. D. Although few know it, I am a former Baptist.
b
38. Which of the following terms is NOT part of the definition of communication? A. process B. signs C. meaning D. messages
b
39. Which statement about stereotyping is true? A. Stereotyping occurs when we have had a long time to form an informed opinion about someone. B. Some stereotypes are positive. C. Our stereotypes of people from different groups are often positive. D. We try to find similarities between ourselves and the people we stereotype.
b
40. Dialogic communication is best described as A. persuasion. B. discussion. C. transmission. D. failure.
b
43. At what age do people, on average, begin receiving specialized attention based on physical attractiveness? A. 1 year old B. 4 years old C. 7 years old D. 10 years old
b
43. Which of the following would be the reason an individual looking at a class picture might see his or her own face first? A. because of its proximity to the other faces B. because it is figure and the rest of the class is ground C. because it is the image that allows closure D. because it is ground and the rest of the class is figure
b
47. With whom are you most likely to stand the closest? A. a state senator from another state B. a person of the same race C. a person who is obviously physically handicapped D. a stranger
b
48. Erving Goffman's theory of self-presentation is based on what type of perspective? A. psychology B. dramaturgy C. statistics D. definitional
b
48. The "systematic arrangement of symbols to create meaning in the mind of another" is known as A. feedback. B. code. C. meaning. D. context.
b
50. If Anu was unable to control his communication in a way that presented an "idealized" version of himself, he would be lacking in A. self-accrual. B. impression management. C. interaction control. D. symbolic portrayal.
b
50. Saying "uh huh" to indicate you understand is using what is classified as a A. verbal code. B. nonverbal code. C. language code. D. linguistic code.
b
50. Who is more likely to use touch as a means of communicating? A. a white American from Salt Lake City, Utah B. a black woman from Puerto Rico C. an English gentleman from London D. a Frenchman from Paris
b
53. A person who gets so involved in the particulars that she misses the main point is demonstrating an example of a A. semantic distraction. B. factual distraction. C. mental distraction. D. physical distraction.
b
54. Which of the following is an example of hearing rather than listening? A. He heard what she said and responded with an appropriate answer. B. The sound of firecrackers filled the nighttime air. C. He heard the sound outside and decided that the noise must have been a car accident. D. She heard his cry for help and reacted by immediately calling the rescue squad.
b
54. Which statement about clothing and the perceptions of others is NOT verified by research? A. Clothing affects others' impression of status. B. Clothing and artifacts are unrelated to how acceptable we find other people to be. C. Clothing is often cited by women as the most important characteristic when describing another's popularity. D. Brightly colored clothing is associated with sophistication, immorality, and physical attractiveness.
b
55. Li, Sarena, and Elini are having an in-depth conversation about a previous relationship that was abusive. Each of the women is participating equally. What type of descriptor most accurately describes this conversation? A. persuasive B. dialogic C. transmission D. failure
b
57. Kelly is listening intently to her friend, Sheri, talk about her boyfriend who is leaving for a year to serve in the Army. Kelly says "mmm-hmm" during the conversation to show Sheri that she is listening. She is communicating using A. kinesics. B. paralinguistic features. C. objectics. D. artifacts.
b
57. The opposite of defensive communication is A. descriptive communication. B. supportive communication. C. provisional communication. D. neutral communication.
b
58. The study of nonword sounds that communicate meaning is called A. kinesics. B. paralinguistics. C. objectics. D. artifacts.
b
59. As he drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop to avoid running over the tricycle. He thought she was just waving good-bye. The problem in this nonverbal episode is that we A. use a variety of cues to communicate the same meaning. B. use the same cue to communicate a variety of meanings. C. have a one-to-one relationship between signal and meaning, so that one cue has one meaning. D. have many ways to say good-bye, including handshakes, hugging, and waving.
b
59. Iakopa is good at writing and understanding literature; Marian is a whiz at math and statistics; together they make a great pair. The concept of friendship illustrated here is A. symmetry. B. complementarity. C. responsiveness. D. proximity.
b
60. During a lecture Ms. Gutierez stated, "Here is the conclusion you should draw from this example..." What type of lecture cue was Ms. Gutierez using? A. semantic B. importance C. nonverbal D. organizational
b
61. "The ability to alter behavior in order to adapt to new situations and to relate in new ways when necessary" is a definition of A. androgyny. B. behavioral flexibility. C. passages. D. complementary relationships.
b
62. Which of the following statements about active listening is FALSE? A. Active listening is "involved listening with a purpose." B. Active listening and empathic listening are exactly the same thing. C. Active listening is characterized by movement, change, and responsiveness on the part of the listener. D. Active listening implies feedback to the speaker.
b
65. "You need to remember this because it will be on the quiz." What type of lecture cue is this statement? A. semantic B. importance C. nonverbal D. organizational
b
65. Which of the following is a good example of a complementary relationship? A. She likes him a lot, but he doesn't think much of her. B. She is shy, and he likes to speak for both of them. C. She and he are both good at math, so together they do the family budget. D. She and he like food, so they both enjoy every meal.
b
66. A relationship in which the two people are very similar is called A. a complementary relationship. B. a symmetrical relationship. C. a cost-benefit relationship. D. an independent relationship.
b
67. Which part of the listening process is responsible for interpreting and assigning meaning to stimuli? A. attention B. working memory C. short-term memory D. long-term memory
b
70. Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number and told him to call him later. Just a few seconds after Dante left, Aarav already had forgotten the number. This would be because the information only went as far as Aarav's A. schema. B. short-term memory. C. long-term memory. D. automatic attention.
b
71. When you analyze the speaker and the situation to make judgments about the message presented, you are engaging in A. active listening. B. critical thinking. C. second-person observation. D. long-term memory.
b
75. When you paraphrase the speaker's message and intent, ask questions, or invite corrections, you are A. encountering a barrier to listening. B. checking your understanding or perception of the speaker. C. engaging in listening for enjoyment. D. employing nonverbal listening behaviors.
b
73. Which of the following is NOT an effective means of using verbal communication when listening? A. Use evaluative, nondescriptive comments. B. Ask questions. C. Provide affirmative and affirming statements. D. Vary verbal responses.
a
39. Two men are arguing at the bar when the smaller one says something unkind about the other's mother. The bigger fellow glares straight ahead at his opponent. He is using a nonverbal signal that is best described as being an A. illustrator. B. emblem. C. affect display. D. adaptor.
c
41. Which of the following is NOT included in the study of proxemics? A. distance B. space C. sound D. territoriality
c
42. Which type of facial expression will likely receive the most attention? A. neutral B. happy C. angry D. sad
c
43. When you do not listen well because you are daydreaming, it is because of A. encoding. B. semantic distractions. C. noise. D. channeling.
c
44. A distance of 10 feet between two people talking is what Edward T. Hall referred to as A. intimate distance. B. personal distance. C. social distance. D. public distance.
c
51. Which of the following is an example of a physical distraction to listening? A. "I didn't know what he said because I was so worried about what the kids were doing in my absence." B. "Are you kidding? All I could think about was my vacation that starts tomorrow." C. "The two people talking in the row ahead of me kept me from catching very much of his lecture." D. "I could not pay attention to anything she said after she mentioned feminist theory."
c
52. A person groups stimuli into meaningful units during which part of perception? A. selection B. interpretation C. organization D. interactionism
c
52. Carmella and Jésus are sitting in a coffee shop having a friendly conversation. What descriptor of their communication interaction is most accurate? A. group communication B. intrapersonal communication C. dyadic communication D. linguistic communication
c
52. Paralinguistic cues can indicate all of the following EXCEPT A. emotional states. B. personality characteristics. C. intelligence. D. physical characteristics.
c
52. Tinnitus is something that would be most likely to affect your A. nonverbal gestures. B. listening. C. hearing. D. speaking.
c
60. What is one strategy for appropriate self-disclosure in interpersonal relationships? A. Gradually decrease disclosure as your relationship develops. B. Disclose all information, even if it might cause you personal harm. C. Reveal information to others as they reveal information to you. D. Remember that disclosure is the same across all cultures.
c
60. When a person leans forward and has a positive facial expression, he or she is exhibiting the concept of A. status. B. chronemics. C. liking. D. responsiveness.
c
63. Empathic listening differs from active listening in that A. active listening is one kind of empathic listening. B. active and empathic listening are both purposeful. C. empathic listening adds the goal of understanding. D. empathic listening invites more feedback.
c
63. Which of the following descriptions applies to someone with an interpersonal relationship as defined in the book? A. a father who left his family long ago and believes that he has a relationship with a child he has not seen or heard from for years B. a guy who drops into the restaurant every couple of months, knows the waitress's first name, and believes that he has an interpersonal relationship with her C. a married couple that have quarreled with each other for years D. a woman who cannot remember the names of all the men she has dated in the last year
c
69. Which of the following is an inference? A. I see that road is narrow and curvy. B. There is no shoulder, and there is no centerline. C. The road appears dangerous for ordinary travel. D. The trees grow close to the road, thus reducing light.
c
72. You have to give a speech on Hawaii. Which of the following sources would have the best source credibility? A. a classmate's friend who watched a TV show about the islands B. you, because you want to go there C. a friend who just got back from vacationing there D. a tabloid that reported two celebrities were staying at a Hawaiian resort
c
37. Which of the following does NOT relate to the term process? A. continuous B. ongoing C. dynamic D. static
d
38. Which of the following body movements would most likely be used to indicate liking? A. spontaneous gestures B. less eye contact C. rigid posture D. close proximity
d
42. Which of the following is NOT a component of communication? A. feedback B. message C. code D. action
d
45. Which of the following is NOT cited in the book as one of the three reasons differences in perception occur? A. identity factors B. past experience C. present feelings and circumstances D. present eating habits
d
46. Which of the following does NOT relate to the term public communication? A. formality B. structure C. planning D. spontaneity
d
47. Of the contexts that include two or more people, the one that permits the LEAST opportunity for feedback is A. intrapersonal context. B. interpersonal context. C. public context. D. mass context.
d
47. Which of the following is NOT a characteristic of active perception? A. subjective B. interpretive C. active D. simple
d
48. Which statement about nonverbal use of space is FALSE? A. Strangely enough, people tend to stand close together in a large space like an auditorium. B. Strangely enough, people tend to stay farther apart in small places like elevators. C. Middle-class suburbanites in the United States tend to have open backyards, but people in Latin America tend to have walls. D. Americans tend to stand much closer to each other than do people from most other countries.
d
51. The component of communication that consists of facial expressions, words, and phrases is the A. channel. B. nonverbal code. C. verbal code. D. message.
d
51. Which of the following are NOT paralinguistic features? A. pitch, rate, and inflection B. volume, voice quality, and silence C. pronunciation, enunciation, and articulation D. sounds with meaning and words without meaning
d
53. The accumulation of various types of mass communication (radio, television, newspapers, Internet, etc.) into one medium is called A. technological convergence. B. organizational convergence. C. inherent convergence. D. media convergence.
d
53. Which of the following findings is true of the relationship between dress and personality? A. People who dress with comfort in mind tend to be low in self-control and introverted. B. People who dress in a decorative style tend to be unsociable and intellectual. C. People who are conformist in dress are expressive, dominant, and unrestrained in social situations. D. People who conform to current styles seek to be accepted and liked.
d
54. Pria's boyfriend Leonard doesn't tell her about his family anymore. This makes her upset with their relationship. What factor affecting self-disclosure can be identified here? A. Disclosure might be avoided for a variety of reasons. B. Disclosure tends to be reciprocal. C. Disclosure helps build relationships. D. Relational satisfaction and disclosure are curvilinearly related.
d
55. Which of the following is not necessarily part of the process of listening? A. The stimuli are picked up by the ear. B. The nerves transmit sensations to the brain. C. The brain assigns meanings to the stimuli. D. The receiver responds with a return message.
d
56. James is at home watching a politically oriented discussion show on cable TV. One of the commentators is making arguments that are faulty, which makes James very angry. But James cannot express that to the commentator on TV. James is feeling the frustrations of which context of communication? A. intrapersonal context B. interpersonal context C. public context D. mass context
d
56. Which of the following would be a good example of self-disclosure? A. You tell the person you meet that you are nearly six feet tall. B. You tell the person you meet that you are an African American. C. You tell the person you meet that you are getting bald. D. You tell the person that you meet that your parents were originally from Mississippi.
d
57. One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves A. being empathetic when listening to others. B. asking others to provide you with feedback. C. considering the source of the message. D.using a separate column in your notes
d
58. During a lecture Dr. Washington stated, "Now I will move on to my fourth topic..." What type of lecture cue was Dr. Washington using? A. semantic B. importance C. nonverbal D. organizational
d
61. In reference to chronemics, polychronic people might ________, whereas monochronic people might ________. A. arrive early; leave early B. arrive and leave early; arrive and leave late C. leave early; arrive late D.arrive and leave late; arrive and leave on time or early
d
62. Which association is NOT part of the textbook definition of interpersonal relationships? A. one between two or more people who are interdependent B. one between two or more people who have interacted for some period of time C. one between two or more people who use some consistent patterns of interaction D. one between two or more people who exhibit affection toward each other
d
64. Which of the following is true about men's listening behaviors as compared to women's listening behaviors? A. Women interrupt more often. B. Men like more complex information that requires careful evaluation. C. Women like short, concise communication. D. Men listen in order to take action and solve problems.
d
66. Which of the following is a limitation of short-term memory? A. automatic attention B. inability to access schema C. lack of stimulus cues from working memory D. can only hold five to nine "bits" of information on average
d
68. Which of the following best exhibits critical thinking? A. You are able to memorize what you hear. B. You are able to recall most of what you listen to. C. You are able to interpret what you hear and apply it to other knowledge. D. You are able to use what you know to apply standards to what you hear and decide the merits of the message.
d
74. Which of the following is essential to demonstrating active listening? A. Lean back in your chair. B. Keep a tense body posture. C. Sit without crossing your arms or legs. D. Sit or stand so you are directly facing the speaker.
d
37. The idea that our past experiences lead us to see the world in a particular way that is difficult to change is called A. perceptual constancy. B. selective retention. C. cultural selection. D. stubbornness.
a
39. Communication begins with the A. self. B. other. C. dyad. D. group.
a
40. As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out here." The nonverbal cue here is A. an illustrator. B. an emblem. C. a regulator. D. an adaptor.
a
40. Which of the following activities does NOT occur in perception? A. exploration B. interpretation C. organization D. selection
a
41. Which of the following is the best example of selective attention? A. She immediately spotted the guy with the earring who looked so much like someone she had known before. B. They agreed with each other because they both liked the idea of government ownership of basic industry. C. He was an expert "body man" in a chop shop; she was a hair stylist in the low-rent district. D. They fought constantly over how the children should be disciplined.
a
42. When you remember how wonderful your mother was but forget how often she made you feel inadequate, then you are exhibiting the perception concept called A. selective retention. B. stereotyping. C. sexual discrimination. D. selective attention.
a
44. If I notice that Heng and Yolanda are often together and I "fill in" my inference that they are now lovers, then I am illustrating the concept of perception called A. closure. B. figure and ground. C. proximity. D. filtering.
a
44. Which of the following is NOT a context of communication? A. feedback B. intrapersonal C. interpersonal D. public
a
45. When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication? A. intrapersonal communication B. interpersonal communication C. dyadic communication D. public communication
a
45. Which of the following statements about distance is FALSE? A. Women exhibit discomfort at the small space they are allowed by others. B. Women and children are given little space in our American culture. C. Women and children desire more relational closeness than do males in our society. D. Men tend to take more room because they are usually bigger in height and weight.
a
46. Perception checking is a skill that helps us A. understand another person and his or her message more accurately. B. view everyone as equals. C. compare our behaviors with others' behaviors. D. ignore damaging or harmful information.
a
46. Which type of nonverbal communication occurs when you send the same message both verbally and nonverbally? A. repeating B. emphasizing C. complimenting D. substituting
a
49. According to the textbook, first impressions A. are based on comparisons to ourselves. B. provide accuracy in our perceptions of others. C. involve group communication among different groups. D. occur independent of the communication context.
a
49. Which of the following statements about touch is FALSE? A. Men value touch more than women do. B. Fathers touch sons less than mothers do. C. Female students are touched more than male students. D. Female children are touched more than male children.
a
49. Which term refers to communication between two people? A. dyadic communication B. intrapersonal communication C. small-group communication D. synthetic communication
a
50. The phrases "This will be on your quiz Friday" and "The second type of listening is..." are examples of A. lecture cues. B. nonverbal cues. C. schema. D. ethical listening behaviors.
a
51. Which of the following would NOT be an example of an identity factor that affects perception? A. mental distractions such as daydreaming B. a transgender identity C. a background in Roman Catholicism D. a woman who weighs ninety-seven pounds
a
54. The integration of e-mail, calendars, Internet, and voice communication into devices like smartphones is called A. technological convergence. B. organizational convergence. C. inherent convergence.
a
55. Communication by touch is called A. tactile communication. B. affect displays. C. territoriality. D. kinesics.
a
55. Grayson doesn't talk about his parents' divorce with his girlfriend because it is still a painful subject to discuss. What factor affecting self-disclosure can be identified here? A. Disclosure might be avoided for a variety of reasons. B. Disclosure tends to be reciprocal. C. Disclosure helps build relationships. D. Relational satisfaction and disclosure are curvilinearly related.
a
56. Children with higher levels of language development are more likely to A. have more efficient working memory. B. have less efficient working memory. C. develop better hearing skills. D. develop less effective hearing skills.
a
56. Upon walking into a crowded bar on a Friday night, Daniel begins to get uncomfortable because it is so crowded. There are many people very close to him and some even bumping into him as they pass. These people are in Daniel's A. intimate space. B. personal space. C. social space. D. public space.
a
58. The concept that suggests that your roommate is more likely to become your friend than a person ten blocks away is known as A. proximity. B. similarity. C. collaboration. D. familiarity.
a
59. Which two concepts seem most closely related? A. egocentrism and personal bias B. defensiveness and self-focus C. experiential superiority and defensiveness D. personal bias and defensiveness
a
61. College students spend approximately what proportion of their time listening to others and the mass media? A. 50 percent B. 25 percent C. 75 percent D. 65 percent
a
64. According to William Schultz, three interpersonal needs that are satisfied through interaction with others are A. inclusion, affection, and control. B. physical well-being, safety, and security. C. inclusion, self-actualization, and socialization. D. esteem, affection, and control.
a
