COMM Ch. 8-13 Quizzes

Argumentativeness and complaining are two ways to disagree without necessarily being disconfirming.

True

Friendships are created, managed, and maintained through communication.

True

Mark Knapp's model has 10 relational stages.

True

Serial arguments are more likely than nonrecurring ones to use hostile communication.

True

Some of the most common reasons for relational breakups involve failure of partners to satisfy one another's needs for connection.

True

Friendships are created, managed, and maintained through ____________.

communication

Young adults from __________ families are more confident listeners and more intellectually flexible than those from __________ backgrounds.

consensual and pluralistic; protective and laissez-faire

Defensiveness is related to concepts of presenting self and __________.

face

The drive for intimacy through disclosure and the need to maintain space between ourselves and others is the basis of which dialectic?

Expression-Privacy

Compromising usually leads to win-win outcomes.

False

More families identify as protective or laissez-faire than consensual or pluralistic.

False

People who act out angry feelings—even by hitting an inanimate punching bag—feel better than those who experience anger without acting out.

False

The interpretation of a message as confirming or disconfirming is objective.

False

__________ seem to be based on the assumption that people who love each other know each other's thoughts without a word being said.

Mind-reading expectations

Which statement is TRUE about forgiving transgressions?

One way to improve your ability to forgive is to recall times when you have mistreated or hurt others in the past.

Which group is unlike the others when it comes to forming relationships?

Parents

After calling your coworker a slacker, you then dismiss this deliberate criticism by saying, "Just kidding." You are using what kind of conflict style in this instance?

Passive aggression

Pretending to listen while thinking about something else characterizes which type of listening?

Pseudolistening

Which recurrent thoughts not demanded by the immediate environment can increase feelings of sadness, anxiety, and depression and makes them last longer?

Rumination

When your best friend gets a scholarship to a college you hope to attend, you are overwhelmed by conflicting feelings of admiration, excitement, and envy. How should you respond to your friend?

Share multiple feelings verbally to convey the range of your emotions.

What kind of friendship are you most likely to have with a teammate or a coworker?

Task oriented

Your spouse is not interested in hearing how you feel when your boss belittles you at work. Instead, he suggests ways you can avoid such criticism. He is what kind of listener?

Task-oriented

Which of the following is a behavioral question that you might be asked in an interview?

Tell me about a time when you experienced conflict with a coworker.

Partners who use different but mutually reinforcing behaviors exhibit which conflict style?

Complementary

Romances, friendships, and families—just like neighborhoods, cities, and countries—have different communication climates, defined by their __________.

social tone