Comm. Chapter 1 / Quiz Q's

Improving intercultural competence involves all of the following except a. motivation b. open-mindedness c. knowledge and skill d. avoiding ambiguity

d

Linda smiles while Larry is talking to her a. encode b. decode c. channel d. message/feedback e. noise f. environment

d

Whitney says, "I'm positive about my vote." a. encode b. decode c. channel d. message/feedback e. noise f. environment

d

The idea that we might feel badly when our mother criticizes us, but less upset when a friend makes the same observation reveals that:

Communication has a content and relational dimension.

_________________ is the process of adapting one's speech style to match that of other's with whom the communicator wants to identify.

Convergence

_________________ in language use involve denying direct responsibility for the statement, such as "I could be wrong, but..."

Disclaimers

________________ involves speaking with rich and expressive terms, sometimes involving strong assertions and exaggerations.

Elaborateness

Selection is a term used by communication theorists to describe the determination of causes and effects in a series of interactions.

False

True or False Research suggests that face-to-face relationships and virtual relationships are increasingly oppositional

False

True or False We can always choose not to communicate if the situation seems to difficult

False

True or False Richness is verbal cues that add clarity to a nonverbal message

False

We organize information that we select into patterns based on proximity, and similarity.

False - PROXIMITY, SIMILARITY, AND DIFFERENCE

You answer your first question at a job interview and the interviewer frowns. Which characteristic of communication best describes the situation?

Feedback can be verbal or nonverbal

________________ is a way of using language that is casually friendly and does not reflect a series of relational hierarchies in a particular culture.

Informality

________________ of language involve using respectful terms of address, such "You're welcome ma'am."

Polite forms

_________________ is language use involve a negation statement, such as "Didn't you think that party was boring?"

Tag question

Perception is:

The process of selecting,organizing, and interpreting information

True or False Disinhibition is speaking or transmitting messages without considering their consequences

True

identity needs

are the needs we have to define who we are

social needs

are the needs we have to link ourselves with others

According to most studies cited in your text, mediated communication a. diminishes the amount of face-to-face interaction b. enriches and promotes more social interaction c. lead to more impersonal communication in families d. make people more aware of gender and age differences

b

Communication competence seeks to be both a. loud and clear b. effective and appropriate c. skillful and concise d. intuitive and cautious

b

Richard thinks Jon wants to leave when he waves to him a. encode b. decode c. channel d. message/feedback e. noise f. environment

b

co-cultures

groups shape our perceptions: ethnic, national, religious

cognitive complexity

in the ability to construct a variety of different frameworks for viewing an issue

psychological noise

refers to forces within a communicator that interfere with the ability to express or understand a message accurately.

richness

the abundance of nonverbal cues that add clarity to a verbal message

What are perceptual filters?

the personality-, psychology-, or experience-based differences that influence people to ignore or pay attention to particular stimuli

self-monitoring

the process of paying close attention to your behavior in order to shape the way you behave