Comm. Chapter 1 / Quiz Q's
Improving intercultural competence involves all of the following except a. motivation b. open-mindedness c. knowledge and skill d. avoiding ambiguity
d
Linda smiles while Larry is talking to her a. encode b. decode c. channel d. message/feedback e. noise f. environment
d
Whitney says, "I'm positive about my vote." a. encode b. decode c. channel d. message/feedback e. noise f. environment
d
The idea that we might feel badly when our mother criticizes us, but less upset when a friend makes the same observation reveals that:
Communication has a content and relational dimension.
_________________ is the process of adapting one's speech style to match that of other's with whom the communicator wants to identify.
Convergence
_________________ in language use involve denying direct responsibility for the statement, such as "I could be wrong, but..."
Disclaimers
________________ involves speaking with rich and expressive terms, sometimes involving strong assertions and exaggerations.
Elaborateness
Selection is a term used by communication theorists to describe the determination of causes and effects in a series of interactions.
False
True or False Research suggests that face-to-face relationships and virtual relationships are increasingly oppositional
False
True or False We can always choose not to communicate if the situation seems to difficult
False
True or False Richness is verbal cues that add clarity to a nonverbal message
False
We organize information that we select into patterns based on proximity, and similarity.
False - PROXIMITY, SIMILARITY, AND DIFFERENCE
You answer your first question at a job interview and the interviewer frowns. Which characteristic of communication best describes the situation?
Feedback can be verbal or nonverbal
________________ is a way of using language that is casually friendly and does not reflect a series of relational hierarchies in a particular culture.
Informality
________________ of language involve using respectful terms of address, such "You're welcome ma'am."
Polite forms
_________________ is language use involve a negation statement, such as "Didn't you think that party was boring?"
Tag question
Perception is:
The process of selecting,organizing, and interpreting information
True or False Disinhibition is speaking or transmitting messages without considering their consequences
True
identity needs
are the needs we have to define who we are
social needs
are the needs we have to link ourselves with others
According to most studies cited in your text, mediated communication a. diminishes the amount of face-to-face interaction b. enriches and promotes more social interaction c. lead to more impersonal communication in families d. make people more aware of gender and age differences
b
Communication competence seeks to be both a. loud and clear b. effective and appropriate c. skillful and concise d. intuitive and cautious
b
Richard thinks Jon wants to leave when he waves to him a. encode b. decode c. channel d. message/feedback e. noise f. environment
b
co-cultures
groups shape our perceptions: ethnic, national, religious
cognitive complexity
in the ability to construct a variety of different frameworks for viewing an issue
psychological noise
refers to forces within a communicator that interfere with the ability to express or understand a message accurately.
richness
the abundance of nonverbal cues that add clarity to a verbal message
What are perceptual filters?
the personality-, psychology-, or experience-based differences that influence people to ignore or pay attention to particular stimuli
self-monitoring
the process of paying close attention to your behavior in order to shape the way you behave