Communications Midterm
Lasar says to Kiera, "How are you?" Kiera replies that she's, "doing well;" however, she looks sad and is slumped over. Research suggests that Lasar is most likely to believe Kiera's verbal message more than her nonverbal communication.
False
Listening, however, is not as important as talking.
False
Loaded questions are sometimes good to ask because they can reveal the true viewpoints of the interviewee.
False
Martial stability is more closely linked to equitable divisions of money and material possessions.
False
Men assume more psychological responsibility for relationships than women.
False
Most relationships are personal, not social
False
One should evenly engage in I language and you language.
False
Organizational culture refers to how organizations are affected by the cultural associations of the members of the group.
False
Passion must exist between two people for them to remain committed to a relationship.
False
Social comparisons are the most significant source of self concept.
False
Symbols are ambiguous which means their meanings are fixed in an absolute way.
False
Symbols are intrinsically connected to their meaning.
False
The closing stage of an interview should preview the content of questions.
False
The linear model of communication accurately captures the nature of the communication process.
False
The question, "You believe in teamwork don't you?" is an example of a probing question
False
To say that communication is a system means that it is always deliberately planned.
False
Only eight hours after physically receiving a message, most people remember only about what amount of the message?
35 percent
Edward Hall found that in the United States, we interact with social acquaintances from a distance of
4 feet to 12 feet
If we wish to enhance our competence and avoid problems of abstractions, we should
All of the above: recognize that all perceptions are subjective, avoid mind reading, check our perception with others, distinguish between facts and inferences.
Poor communication in the workplace means
Each of these would be considered examples of poor communication: errors and misunderstandings, messages must be repeated, suffering productivity, losing jobs.
According to Steve Duck, relationship deterioration evolves as a sequence of stages.
False
Although considered a form of nonverbal communication, silence generally carries little meaning in western culture.
False
An inference is based solely on facts gained from observing stimuli.
False
Being multilingual means you must learn another formal language.
False
Cultural changes in one area do not usually influence cultural changes in another area.
False
Cultural differences play a relatively unimportant role in interpersonal communication.
False
Culture influences the self-concept in limited ways.
False
Cultures are usually stable, with very little change over time.
False
____ claims that a culture includes a number of social communities, and each one distinctively shapes the perceptions, identities, and opportunities of its members.
Standpoint theory
Even within a single culture, different social communities have distinct rules for nonverbal behavior.
True
Health communication is the fastest growing area in the field of communication.
True
How we dress can affect the image we have of ourselves.
True
In a counseling interview, the problem is not mutual.
True
In employment interviews, there are periods of information giving and information getting.
True
Locus attributes what a person does based on internal or external factors.
True
Our ability to receive messages may decline when we are fatigued.
True
Perceptions are subjective.
True
Persuasive interviews can sell more than products.
True
Physically receiving a message is a passive process: we have to be present when vibrations are in the air or when visual stimuli convey communication.
True
Self-sabotage is poisonous.
True
Social interactions tend to adhere to rules that are widely shared in a society.
True
Some stress interviews are deliberate.
True
Stablized friends assume they'll keep seeing each other.
True
Stonewalling is refusing to discuss issues causing tension in a relationship.
True
Today nearly 60% of couples live together before marrying.
True
Jacob was watching a new documentary about the assassination of JFK. He was trying to evaluate the accuracy of the information about the secret service's involvement in this tragedy. Jacob was informational listening.
False
Since Sam was a baby, her parents have always told her, "Treat others how you want to be treated." This is an example of a(an)
identify script
"I felt really embarrassed when Delice told my secret." This is an example of ____.
owning your feelings and thoughts
Randy says "I am really bummed out about not getting any job offers." His roommate Lance responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of
paraphrasing
Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is saying are nonverbal behaviors that covey which dimension of relational level meanings?
responsiveness
Jason passes Greg in the residence hall lobby and says hi. Greg does not say hi back. Jason expected Greg to say hello in return. Jason's expectation refer to?
scripts
Derek isn't carefully listening to his dad while they talk on the phone. However, when he hears his dad say, "I put some money for your groceries and gas in your bank account," he perks up and starts paying more attention
selective listening
Jacob tries to avoid ambiguity and vagueness. What would Jacob's behavior be an example of?
uncertainty avoidance
Our identities (and self-concept) are influenced by all of the following EXCEPT
vultures
Aaron is being introduced to his new workplace and co-workers. His boss tells him the names of people and departments, but she says very about each person's rank or the relationship between departments. She also does not speak much about the culture of the workplace. However, at the end of the introduction she says, "Hopefully now you have a better understanding of who we are, what we stand for, and how things work here." Aaron's boss's communication style seems to be best described as what?
High context
An example of a regulative rule would be an answer to the question: "when is it appropriate to interrupt others?"
True
Arab men are more likely to kiss each other on both cheeks as a form of greeting rather than shake hands.
True
Assimilation happens when people abandon their own cultural norms and practices in order to adopt those of another culture.
True
Being mindful is important for all types of listening purposes.
True
Critical thinking is an important theme of the field of communication.
True
Cultures are expressed and sustained through communication.
True
Cultures are systems and thus aspects of a culture are interrelated and work together to create a whole.
True
Diffusion involves borrowing from other cultures.
True
Ego boundaries, which helps define where the self stops and the rest of the world begins, is the beginning of the self-concept.
True
Emojis are an example of how a nonverbal can complement a verbal.
True
Empathy is the ability to feel with another person.
True
"Did you attend a private college?" is an example of
a closed question
"You never failed a course, did you?" is an example of
a leading question
A supervisor calls in a subordinate to discuss the subordinate's recurring tardiness. This is an example of
a reprimand interview
Jill is nervous about her biology test and says to her roommate, "This is stupid! I'm stupid! I'm going to fail." When Jill gets her test back a week later, she learns that she did, in fact, fail the test. Jill engaged in ____.
a self-fulfilling prophecy
Karen tried to learn to swim at a young age but could not. She carried this belief into adulthood and labeled herself a non-swimmer. This is an example of
a self-fulfilling prophecy
Bax lives in a culture where "time is money." What nonverbal is expressed with this saying?
chronemics
Dejon is very connected to his family and values harmony and group interdependence. Dejon comes from a culture that would be considered?
collectivistic
An employee from the retention department of the university asks a student not returning the following semester to discuss why she made the decision to leave the university. This is an example of
an exit interview
Suzie went to the doctor because she wasn't feeling well. The nurse asked her several questions to try and determine what ailed her. This is an example of
an information getting interview
"Can you tell me a little about yourself?" is an example of
an open question
Which is the most abstract term in the following words?
animal
Secure attachment styles tend to develop in children whose care givers
are consistently loving and attentive
Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?
artifacts
Questions that are illegal in most circumstances are legal if they pertain to
bona fide job qualifications
Interviews that focus on problems are called
counseling interviews
Because of the arbitrary nature of symbols, we can
create private communication codes, words, and terms
Communication with others to shape which area(s) of our lives?
cultural, professional, social/civic, and personal
Mary is studying for her final exams and is quite stressed about getting good grades. Her roommate Anne asks, "Have you finished studying yet?" Mary gets offended and verbally attacks Anne by saying, "Get off my case. I'm doing the best I can to prepare." Anne replies, "Sorry Mary, I was just checking to see how you were doing." Mary's dialogue to Anne could be viewed as
defensive listening
Many Westerners have borrowed ingredients and styles of cooking from other cultures. This kind of borrowing is known as
diffusion
The interview style in which control is most evenly balanced between interviewer and interviewee is
distributive
The ability to recognize another person's perspective as well as your own is called
dual perspective
The beginning of the self concept, or the recognition that individuals are separate entities, is also known as
ego boundary
A noisy room is an example of what obstacle to listening?
environmental distraction
Chris is preparing to cook dinner at home for a date. He cleans his apartment, buys scented candles, and hides all of his dirty laundry. Chris is controlling what aspect of nonverbal communication?
environmental factors
Jeff is the owner of an Italian restaurant and makes deliberate choices about the dimness of the lighting, the softness of the music and the choice of colors on the wall. Jeff's choices reflect which nonverbal channel?
environmental factors
Research indicates that, in general, the least effective and least satisfying response to the tension generated by relational dialectics is to
honor one need and repress the contradictory one
To study communication is to study
how we use symbols to create meaning in our lives.
Lara smiles and makes a funny face at her baby niece. Lara is engaging in ____ to communicate with the baby.
kinesics
Marcia called the man who cut in front of her in line an old geezer. "Old geezer" is a term which would be considered
loaded language
General questions that are used by interviewers to initiate a new topic care called
open questions
The interview style in which interviewees have the greatest potential control is
mirror
Erin tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of:
noise
In the United States, we are comfortable interacting with social acquaintances from a distance of 4 to 12 feet. This illustrates which nonverbal channel?
proxemics
Interviews are different from many other kinds of communication because of which of the following characteristics?
question and answer format
Elijah goes into the library to find his friend Aimee who went there to study. He walks through the library until he sees her and then sits down beside her. Later Elijah's friend Marvin comes over and says, "Hey, man, why did you ignore me when you walked right past me a minute ago?" Elijah shakes his head, not knowing why he didn't see Marvin. Elijah's failure to see Martin when he was focusing on finding Aimee is an example of
selective perception
After failing the exam, Jim told himself that he would never learn calculus. Jim's statement is an example of
self-sabotage
Janet says, "I didn't get a job offer because the interviewer was biased and it was a nasty day. However, Ellen didn't get an offer because she isn't qualified." This is an example of
self-serving bias
Groups of people who live within a dominant culture yet are members of another group or groups that are not dominant in a particular society are known as which of the following?
social communities
Tyronne opens an interview by asking "Could you tell me a bit about your background in marketing?" Next, Tyronne asks, "So how long did you work at Zylex?" and "What is the largest account you've ever managed?" Still pursuing the same topic, Tyronne asks, "Could you go into more detail about your responsibilities for dealing with clients?" and "Did you ever have a client you couldn't handle effectively?" The progression of Tyronne's questions exemplifies
the funnel sequence