CompTIA A+ 220-1101 Official Exam Questions and Answers (Page 2)

A user's device needs more memory, so a technician installs extra RAM with the following specifications: 2 x 8Gb DDR3-1066 (PC3-8500) 1 x 16Gb DDR3-1333 (PC3-10600) Which of the following speeds would maximize reliability? A. 1,066 B. 1,333 C. 8,500 D. 10,600

A. 1,066

A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution? A. 1000W 24-pin modular power supply B. 220VAC 9000J surge protector C. 500W redundant power supply D. 2000VA uninterruptible power supply

A. 1000W 24-pin modular power supply

Which of the following wireless networking protocols will support both 2.4GHz and 5GHz devices? A. 802.11ac B. 802.11ax C. 802.11b D. 802.11g

A. 802.11ac

A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue? A. Calibrate the touch screen. B. Reset the mobile device. C. Replace the LED screen. D. Update the mobile device.

A. Calibrate the touch screen

A customer has a Wi-Fi-capable laptop to use when traveling for work. Which of the following will allow the laptop to stay connected when the user travels? A. Cellular card B. Wi-Fi extender C. Bluetooth D. GPS

A. Cellular card

An insurance company wants to implement cloud computing and would like a cloud solution in which the infrastructure is shared with businesses in the same industry. Which of the following cloud models BEST addresses the company's need? A. Community B. Private C. Public D. Hybrid

A. Community

An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose this model? A. Cost savings B. Highly available C. Dedicated hardware D. Increased security

A. Cost savings

Which of the following describes traffic used to resolve the FQDN of a site into an IP address to help locate and browse websites appropriately? A. DNS B. AAA C. SCADA D. IoT E. SQL

A. DNS

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionality? A. DNS server B. Port forwarding C. Perimeter network D. Universal PnP E. DHCP server

A. DNS server

A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue? A. Defective inverter B. Incompatible video driver C. Incorrect input source D. Burned-out bulb

A. Defective inverter

The GPS on a user's phone has been unreliable. Which of the following will MOST likely resolve the issue? A. Enabling high-accuracy mode B. Replacing the battery C. Disabling Wi-Fi connections D. Utilizing a third-party map application

A. Enabling high-accuracy mode

Which of the following video cables can carry an audio signal? A. HDMI B. S-Video C. VGA D. DVI

A. HDMI

A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company's wireless network. The technician has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the laptop's wireless NIC is functional? A. Hotspot B. Near-field communication C. Ethernet tap D. Spectrum analyzer

A. Hotspot

The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Choose two.) A. Identify the location of devices that utilize 2.4GHz. B. Check to see if the phones are UTP or STP lines. C. Test to see if the copper electrical wires are causing interference. D. Map all of the wireless signals in the restaurant. E. Verify T568B is being used in the wiring closet patch panel. F. Schedule timed router reboots throughout the day.

A. Identify the location of devices that utilize 2.4GHz. D. Map all of the wireless signals in the restaurant.

Which of the following network devices operates as a bridge function? A. Hub B. Wireless access point C. Transceiver D. Media converter

B. Wireless access point

A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the bandwidth to other servers and finds no issues. Which of the following should the technician check NEXT? A. Level of network utilization B. Customer use of two-factor authentication C. Amount of local drive space D. RAID array drive health

A. Level of network utilization

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed? A. PSU B. CPU C. RAM D. GPU

A. PSU

A technician is working to connect an RS-232 serial signature pad to a customer's ultralightweight laptop. Which of the following should the technician use to install the device? A. Port replicator B. Wi-Fi Direct C. Hotspot D. USB-C cable

A. Port replicator

A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend? A. Satellite B. DSL C. Fiber D. Hotspot

A. Satellite

A new HD webcam's image only updates one or two times per second. The specifications indicate the webcam is capable of updating 30 frames per second. Which of the following is MOST likely causing the issue? A. The USB 2.0 port has insufficient bandwidth. B. The Thunderbolt connector is not compatible. C. The VGA cable does not support a digital signal. D. The connection should use plenum instead of STP.

A. The USB 2.0 port has insufficient bandwidth.

A customer reports that, after a technician replaced a laptop screen, the laptop is only able to connect to a Wi-Fi network if it is positioned very close to a wireless access point. Which of the following should the technician verify FIRST? A. The internal antennas are connected. B. The device has the latest OS updates. C. The wireless device drivers are the latest version. D. Airplane mode is disabled. E. The battery is charging.

A. The internal antennas are connected.

A user's touch-screen tablet is having an issue with the screen orientation. Which of the following is MOST likely causing this issue? A. The screen rotation is locked. B. The screen protector on the tablet is damaged. C. The touch-screen digitizer is malfunctioning. D. The inverter is misconfigured.

A. The screen rotation is locked.

An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue? A. The webcam is not on a level surface. B. The webcam driver should be updated. C. The webcam is plugged into the wrong USB port. D. The webcam is not compatible with the OS.

A. The webcam is not on a level surface.

Which of the following allows a switch to be divided into separate logical networks? A. VLAN B. SSL VPN C. NAT D. RADIUS

A. VLAN

A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting, the technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the following actions should the technician perform NEXT? A. Verify that the printing trays are correctly set B. Swap printer trays until the print jobs complete as expected C. Replace the tray rollers to ensure proper paper alignment D. Reset the default to use 8.5in x 11in (216mm x 279mm) paper

A. Verify that the printing trays are correctly set

A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to MOST likely resolve the issue? A. Verify the AC adapter voltage. B. Repair the operating system. C. Replace the user's USB-C hub. D. Reinstall the drivers for affected devices. E. Make sure the printer is not drawing too much power.

A. Verify the AC adapter voltage.

A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use? A. Wi-Fi analyzer B. Netstat C. Net use D. Traceroute E. Network tap

A. Wi-Fi analyzer

A desktop PC was recently moved to a new area and needs internet access RJ45 connections are not available, but access can be provided through 802.11n connections. Which of the following will need to be installed? A. Wireless NIC B. NFS system C. SSHD D. USB card

A. Wireless NIC

Which of the following 802.11 Wi-Fi protocols utilizes the 5.0GHz frequency and has the BEST speed and reception? A. 802.11a B. 802 11ax C. 802.11b/g/n D. 802.11n

B. 802 11ax

Which of the following server roles does RADIUS perform? A. DNS B. AAA C. Mail server D. Syslog

B. AAA

A user submitted a help desk ticket to report that the Wi-Fi connection drops every time the microwave is used. A technician suspects the issue is related to interference. Which of the following should the technician do to provide the BEST long-term solution for the issue? A. Change the Wi-Fi operation channel. B. Configure the Wi-Fi AP to 5GHz. C. Increase the power output of the AP. D. Change the SSID to hidden.

B. Configure the Wi-Fi AP to 5GHz.

A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use? A. SCSI B. eSATA C. PCIe D. NVMe

B. eSATA

Which of the following provides a client device with an IP address? A. DNS B. DHCP C. IPSec D. SMB

B. DHCP

Following a scheduled power outage, users report they cannot access the local intranet. A technician is able to ping the IP address of the server that is hosting the website. Which of the following servers is MOST likely offline? A. Web B. DNS C. File D. DHCP

B. DNS

A web developer needs to test the compatibility of web functions across multiple different browsers and versions of those browsers. The web developer only has one machine and cannot install multiple browser versions. Which of the following should the developer do to BEST resolve the issue? A. Purchase more machines. B. Deploy application virtualization. C. Test using a virtual desktop. D. Set up a multiboot configuration.

B. Deploy application virtualization.

A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives? A. DiskPart B. Diskmgmt C. Disk Cleanup D. BitLocker

B. Diskmgmt

A SOHO customer would like to purchase network hardware to enhance security. The hardware should perform stateful packet inspection. Which of the following would BEST address the customer's need? A. Switch B. Firewall C. Router D. Proxy

B. Firewall

When a page that was printed on a laser printer is touched, the image on the paper smears. Which of the following is MOST likely the cause of this issue? A. Duplexing assembly B. Fuser C. Toner D. Transfer belt

B. Fuser

A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use? A. Cable tester B. Loopback plug C. Toner probe D. Network tap

B. Loopback plug

A user is traveling to another country and will be unable to get personal cell phone service after the plane lands. Which of the following should the user update to resolve the issue? A. CDMA B. PRL C. MDM D. GPS

B. PRL

To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch? A. Access point B. Patch panel C. Hub D. Firewall E. Wall jack

B. Patch panel

A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task? A. Toner B. Punchdown C. Network tap D. Crimper

B. Punchdown

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update, but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update? A. Connect to a hotspot B. Request a traffic exemption C. Change the DNS address to 1.1.1.1 D. Update the Group Policy settings

B. Request a traffic exemption

A user's Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionality. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Choose two.) A. Replace the video card. B. Research the requirements of the application. C. Install a new case fan. D. Run chkdsk on the HDD. E. Check the Event Viewer logs. F. Reinstall the application.

B. Research the requirements of the application. E. Check the Event Viewer logs.

Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network? A. SCADA B. Sandbox C. Honeypot D. Hybrid cloud

B. Sandbox

A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department. Which of the following settings on the MFP should the technician edit to BEST address the user's request? A. Scan to email B. Server message block C. Secured prints D. Web services E. Printer share

B. Server message block

A technician recently received a written warning for causing a system-wide outage. The outage was a result of an unscheduled patch being manually pushed during production hours. Which of the following could have MOST likely prevented the technician from receiving the warning? A. Following corporate procedures B. Testing before deployment C. Documenting the findings D. Establishing a plan of action

B. Testing before deployment

A user built a new PC with parts sourced from a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system immediately shuts down. Which of the following is the MOST likely cause of this issue? A. The video card was installed in the wrong PCIe slot B. The CPU heat sink was attached without adequate thermal paste C. The SSD drives do not have enough Pagefile D. The system does not have enough RAM for 4K video

B. The CPU heat sink was attached without adequate thermal paste

Which of the following describes the main difference between T568A and T568B cabling standards? A. The T568B data transfer rate is higher than T568A. B. The green and the orange cables are interchanged. C. T568A is used in blue cables, and T568B is used in green cables. D. The standards use different cable connectors.

B. The green and the orange cables are interchanged.

A user reports a repetitive clicking noise is coming from a personal laptop. A technician notes the laptop's inputs are severely delayed. Which of the following should the technician replace to resolve the issue? A. The memory B. The storage device C. The integrated keyboard D. The battery

B. The storage device

A user has decided to build a new computer with parts purchased from a popular online vendor. The user has referenced online resources to assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build? A. The user did not plug in the processor's fan. B. The user did not apply thermal paste to the CPU. C. The user did not seat the GPU correctly. D. The user did not install the power supply.

B. The user did not apply thermal paste to the CPU.

A technician is building a video production workstation that will consist of two high-end GPUs. The technician is reusing an existing ATX case. Which of the following should the technician select as the MOST appropriate power supply type? A. 400W external power supply B. 2x 600W redundant power supplies C. 1,200W modular power supply D. 1,500W uninterruptible power supply

C. 1,200W modular power supply

A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring the printer. Which of the following features should the technician ensure is set up? A. SMB B. PCL C. ADF D. SSH

C. ADF

A user reports that a computer has a virus on it. Which of the following is the FIRST step the technician should take? A. Determine a plan of action to resolve the problem. B. Run antivirus software to remove the virus from the computer. C. Ask the user about the symptoms the computer is experiencing. D. Make a backup of the user's data on an external drive.

C. Ask the user about the symptoms the computer is experiencing.

A technician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Choose two.) A. Optical fiber tester B. Scissors C. Cable tester D. Crimper E. Coaxial cable F. Screwdriver

C. Cable tester D. Crimper

A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take? A. Restart the videoconference. B. Replace the laptop. C. Check the audio inputs. D. Try another microphone.

C. Check the audio inputs.

Which of the following should a user do FIRST when upgrading the power supply on a gaming PC? A. Update the BIOS B. Disconnect the system memory C. Check the wattage rating D. Reseat the graphics card

C. Check the wattage rating

A technician is troubleshooting a classroom projector that shuts down after fifteen minutes of use. Which of the following should the technician do to resolve the issue? A. Replace the video input cable. B. Change the bulb. C. Clean the air filter. D. Swap the power cord.

C. Clean the air filter.

Which of the following delivers internet over a copper medium? A. ONT B. SDN C. DSL D. WISP

C. DSL

A company uses legacy accounting software, and no replacement is available Which of the following virtualization solutions will the company MOST likely select? A. Network B. Storage C. Desktop D. Sandbox

C. Desktop

After dropping a mobile device, a user reports that it no longer responds to touch/tap commands. The user has already rebooted the device, but the issue persists. Which of the following components is MOST likely causing this issue? A. SIM card B. Charging port C. Digitizer D. Battery

C. Digitizer

A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some keys on the keyboard. The technician inspects the laptop but does not find any physical damage caused by the user. Which of the following is the MOST likely cause of the issue? A. Damaged digitizer B. Swollen battery C. Distended capacitors D. Failed accelerometer

C. Distended capacitors

A laptop does not have any audio output from the built-in speakers. The Windows Device Manager shows a down arrow for the audio device. Which of the following will correct this audio issue? A. Replacing the speakers B. Increasing the volume C. Enabling the audio device D. Updating the driver

C. Enabling the audio device

A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check FIRST when troubleshooting this issue? A. Reorder the priority in Windows Boot Manager. B. Check to make sure Secure Boot is turned on. C. Ensure that the Trusted Platform Module is enabled. D. Verify that the latest updates are installed.

C. Ensure that the Trusted Platform Module is enabled.

A user receives the following error when trying to reboot a computer: System RAID Controller FW v1.2 A disk member in an array has failed or is not responding Port Device ID Description Status sata0 disk0 Generic 500 SATA III OK sata1 disk1 Generic 500 SATA III Not Found Which of the following is the MOST likely cause of this error message? A. Corrupted bootloader B. Faulty RAID controller C. Failed hard drive D. Incorrect storage device driver

C. Failed hard drive

A technician needs to configure a printer for network communications. Which of the following must the technician configure? (Choose three.) A. PCL B. Dots per inch C. Gateway D. Subnet mask E. MAC address F. IMEI G. IP address H. Drivers

C. Gateway D. Subnet mask G. IP address

A network engineer recently deployed a new application server in a cloud environment. Which of the following should be implemented to prevent a single point of failure within the system? A. Rapid elasticity B. RAID C. High availability D. Shared resources

C. High availability

A customer's cell phone screen is discolored in several areas. Which of the following components is the MOST likely cause of the issue? A. Bulging battery B. Wired connectors C. Liquid crystal display D. Phone case E. Protective glass

C. Liquid crystal display

A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing? A. Thunderbolt B. eSATA C. M.2 D. SCSI

C. M.2

A desktop support technician is building a new desktop that features the fastest internal storage. Which of the following BEST suits this request? A. SATA SSD B. SATA HDD C. M.2 PCIe NVMe SSD D. PCIe SATA HDD

C. M.2 PCIe NVMe SSD

A storage server with three drives was reporting errors indicating the array was in degraded mode, but the stored files were still accessible. A technician went to the server room to troubleshoot the error message. Which of the following RAID configurations did the technician MOST likely find? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10

C. RAID 5

A virtual file server in the cloud is configured to automatically add compute resources during times of high load on the server. Which of the following describes this cloud feature? A. File synchronization B. High availability C. Rapid elasticity D. Shared resources

C. Rapid elasticity

A technician has noticed that a monitored server is receiving a disk failure notice during startup. When the technician clicks to continue, the machine still seems to startup into Windows but at a much slower speed. The technician looks at the BIOS information and sees the machine utilizes a RAID 5 configuration. Which of the following does the technician MOST likely need to perform? A. Reinstall the HDD drivers. B. Rebuild the RAID. C. Replace the failed drives. D. Restart the system.

C. Replace the failed drives.

A department submits a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The fuser was just installed a few weeks ago, as indicated by the service history. Which of the following should the technician do NEXT? A. Disconnect the printer power for troubleshooting. B. Install a printer roller kit. C. Replace the overheating fuser. D. Replace the paper with thicker paper stock.

C. Replace the overheating fuser.

An organization keeps receiving spam that appears to come from its own domain. No accounts have been compromised. Which of the following will BEST mitigate this issue? A. DNS B. S/MIME C. SPF D. SSID

C. SPF

A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue? A. Empty imager drum B. Overheated system fuser C. Scratched scanner glass D. Third-party toner

C. Scratched scanner glass

A technician is configuring a desktop computer and the hard drive must be encrypted. Which of the following will the technician need to verify is enabled to complete this configuration? A. ATX B. NIC C. TPM D. ARM

C. TPM

A technician is troubleshooting a projector that will not display any images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT? A. Calibrate the image. B. Replace the bulb. C. Test the output resolution. D. Clean the fans.

C. Test the output resolution.

A help desk technician plugged in a user's new computer to a network port. After a few minutes, the computer showed an APIPA address. Which of the following is the MOST likely reason this happened? A. The WLAN is disabling the NIC card. B. The network cable is not attached. C. The PC is unable to contact a DHCP server. D. The DHCP server is using addresses in the range of 169.254.254.1.

C. The PC is unable to contact a DHCP server.

A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT? A. Ensure thermal paste is being used on the CPU. B. Check to make sure that any video cards have auxiliary power cabling connected. C. Verify the header panel connector is properly connected. D. Spot-check that the I/O shield for the motherboard is properly installed.

C. Verify the header panel connector is properly connected.

Which of the following does a DHCP reservation MOST likely apply to? A. Smart TV B. Mobile device C. Workstation D. Printer

C. Workstation

A network administrator is troubleshooting a connectivity issue. The administrator performs a port scan, and the following information is generated: Port number Status 22 Open 53 Closed 80 Closed 1443 Open 443 Closed 3389 Closed 445 Closed Which of the following standard ports should be open to allow a successful RDP connection? A. 53 B. 443 C. 445 D. 3389

D. 3389

A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should the technician take to resolve the issue? A. Assess the network cables for damage. B. Disable Bluetooth connections. C. Update the firmware. D. Check if the password and SSID are correct.

D. Check if the password and SSID are correct.

Which of the following virtualization technologies allows Linux and Windows operating systems to run concurrently? A. Test environment B. Sandbox C. Legacy OS D. Cross-platform

D. Cross-platform

A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port for video output. Which of the following does the technician need to complete the setup? A. Digital-to-analog converter B. A/V switcher C. DisplayPort to HDMI adapter D. DVI to HDMI cable

D. DVI to HDMI cable

Which of the following handles touch-screen operation on a mobile device? A. Stylus B. Liquid crystal display C. Processor D. Digitizer

D. Digitizer

A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install? A. SODIMM B. VRAM C. DDR4 D. ECC

D. ECC

A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should the technician check NEXT to resolve the issue? A. System board B. Paper tray C. Memory D. Fuser

D. Fuser

Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network? A. NAT mode B. Bridge mode C. Direct mode D. Host-only mode

D. Host-only mode

A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to indicate that it is cracked. Which of the following BEST describes why a blot is on the screen? A. Digitizer damage B. Improper charging C. Ambient light sensor damage D. Liquid damage

D. Liquid damage

A technician is setting up three web servers for a retail company that takes online orders for its products. Which of the following network host services should the technician use to ensure the servers' resources will be utilized efficiently? A. UTM appliance B. AAA server C. Spam gateway D. Load balancer

D. Load balancer

A user lost a wallet containing credit and debit cards and is unable to purchase merchandise. Which of the following mobile phone technologies would allow the user to complete transactions? A. GSM B. MFA C. PRL D. NFC

D. NFC

A server administrator is building a new application server. Which of the following RAID levels provides MAXIMUM performance and redundancy? A. RAID 0 B. RAID 1 C. RAID 5 D. RAID 10

D. RAID 10

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly? A. Require the technicians to spend more time testing theories to determine the root causes of issues. B. Require the technicians to verify full system functionality when resolving issues. C. Require the technicians to gather more information when speaking with users about issues. D. Require the technicians to document the findings, actions, and outcomes of issues.

D. Require the technicians to document the findings, actions, and outcomes of issues.

Which of the following networking devices will MOST likely need to be installed in between the ISP and the LAN in a SOHO environment? A. Switch B. Firewall C. Cable modem D. Router E. Access point

D. Router

A technician is building a new computer for a customer. The computer must use an ITX-sized motherboard and have a RAID 5 array with all drives using the same interface. Which of the following drive types will the technician MOST likely utilize? A. SCSI B. PCIe C. NVMe D. SATA

D. SATA

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity issues. The user claimed the device functioned on Wi-Fi, but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device? A. MDM was never properly set up on the device. B. S/MIME certificates were corrupted and needed to be reloaded. C. Bluetooth on the device was disabled by mistake. D. The device never had a proper SIM card installed.

D. The device never had a proper SIM card installed.

A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Choose two.) A. DVI B. Infrared C. Lightning D. USB-C E. PS/2 F. Bluetooth

D. USB-C F. Bluetooth

A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do? A. Increase the ECC memory timings in the BIOS. B. Upgrade to the latest DDR5 modules. C. Clear the temporary files on the workstation's boot drive. D. Use a hypervisor to adjust the resource allocation.

D. Use a hypervisor to adjust the resource allocation.

A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this situation? A. Virtual network B. Application virtualization C. Cross-platform virtualization D. Virtual sandbox E. Virtual desktop

D. Virtual sandbox