COMS- 2,3,4,5,6,7,8
T/F Research shows that people who speak at a rapid rate are perceived as having more control of a situation than those who speak at a slow-to-moderate rate.
False
Which of the following is a guideline for encouraging personal growth as a communicator?
Gain knowledge as a basis for personal change
Family members use direct definitions to
All of these answers are correct
If we wish to enhance our competence and avoid the problems of abstraction, we should
All of these answers are correct.
Which of the following is an example of paralanguage behavior?
All of these answers are correct.
Which of the following is the single most important guideline for effective verbal communication?
Engage in the dual perspective
CHAPTER 4 T/F While Matthew was listening to the political candidates to determine which was worthy of his vote, he was engaged in relational listening.
False
T/F Arab men are more likely to kiss each other on both cheeks as a form of greeting rather than shake hands.
True
T/F Adults with anxious/ambivalent attachment styles are often inconsistent in giving/accepting affection and closeness.
True
T/F An example of a regulative rule would be an answer to the question: "When is it appropriate to interrupt others?"
True
T/F Cognitive complexity refers to the number of constructs used, how abstract they are, and how elaborately they interact to shape a person's perception.
True
T/F Developing ego boundaries that help define where the self stops and the rest of the world begins is the beginning of the self-concept.
True
T/F Direct definition usually occurs first in families.
True
T/F Even within a single culture, different social communities have distinct rules for nonverbal behavior.
True
T/F Hypothetical thought, which allows you to contemplate a future with your partner, also sustains intimacy.
True
T/F Indexing refers to a technique that allows us to note that our statements reflect only specific times and circumstances.
True
T/F Interrupting often occurs in combination with conversational rerouting.
True
T/F Loaded language consists of words that strongly slant perceptions and thus meanings.
True
T/F Mindfulness is important to informational, critical, and relational listening.
True
T/F Mrs. Sounders faces her students and puts her hands on her hips to signal that class has begun. This is an example of punctuation.
True
T/F Nonverbal communication is more continuous than verbal communication.
True
T/F Nonverbal communication is often more powerful than verbal language in conveying relationship-level meanings.
True
T/F Our choices of social media shape our perceptions of events, issues, and people.
True
T/F Use of minimal encouragers is an effective way to help understand others when listening.
True
T/F We follow communication rules even when we are not consciously aware of them.
True
T/F We learn our attachment styles in our relationships with our first caregivers.
True
T/F We use artifacts and dress to express our personal identities.
True
T/F We use paralanguage to perform gender.
True
Rules for how we are supposed to live and who we are supposed to be are known as
identity scripts
Randy says "I am really bummed out about not getting any job offers." His roommate Lance responds, "Sounds as if you're feeling pretty low about the response so far." Lance's communication is an example of
paraphrasing
The dimension of interpersonal attributions that explains that behaviors come from factors people can control or from those they cannot control is known as
responsibility
The dimension of interpersonal attributions that explains actions as resulting from a global pattern or a specific instance is known as
scope
T/F The value a culture places on physical appearance is part of nonverbal communication.
True
T/F Cognitive psychologists have found that email alerts, IMs, and notifications of text messages do not undermine the ability to listen mindfully for those who are accustomed to multitasking
False
T/F Cognitively complex people are likely to ignore information that doesn't fit neatly with their previously formed impressions.
False
T/F Conversational rerouting is one of the most effective ways to deal with ineffective listeners.
False
T/F For effective communication, one should evenly engage in I-language and you-language.
False
T/F Literal listening is an effective form of listening because it focuses primarily on the content of the message.
False
T/F Most nonverbal behaviors are instinctual.
False
T/F Our cognitive schemata are entirely individualistic.
False
T/F People with dismissive attachment styles have a negative view of themselves and a high regard for others and relationships.
False
T/F Social comparisons are the most important influence on self-concept.
False
T/F Symbols are intrinsically connected to their meaning.
False
T/F Touching and being touched is not essential to a healthy life.
False
T/F Use of minimal encouragers is an active listening technique intended to clarify another's meaning or needs.
False
T/F Western culture recognizes multiple sexes/genders, while many countries, such as New Zealand and Nepal, recognize only two.
False
T/F When we totalize others, we are recognizing all aspects of who they are.
False
T/F When we use I-language, we give control of our emotions to others.
False
"I felt really embarrassed when Delice told my secret." This is an example of using
I-language to own your feelings
T/F Ambushing involves listening carefully
True
T/F Locus attributes what a person does based on internal or external factors.
True
T/F Positioning people as intelligent or not intelligent is an example of a personal construct.
True
T/F Self-indication occurs when we point out certain things to ourselves.
True
T/F Social interactions tend to adhere to rules that are widely shared in a specific society.
True
T/F Symbols are ambiguous, which means their meanings aren't fixed in an absolute way.
True
T/F The physiological activity of hearing is a passive process.
True
T/F The self has multiple dimensions.
True
Which is the most abstract term in the following words?
animal
T/F Although considered a form of nonverbal communication, silence generally carries little meaning in Western culture.
False
Which of the following is a regulative communication rule?
Do not argue at the dinner table.
T/F Lasar says to Kiera, "How are you?" Kiera replies that she's, "doing well"; however, she looks sad and is slumped over. Research suggests that Lasar is most likely to believe Kiera's verbal message more than her nonverbal communication.
False
Maria tried to learn to swim at a young age but gave up before succeeding. She carried the belief that she could not learn to swim into adulthood and labeled herself a nonswimmer. This is an example of
a self-fulfilling prophecy
Chris just moved into a new apartment and spent the first day hanging pictures, putting out souvenirs of important times, and putting favorite objects on the bookshelves. Chris has relied on what form of nonverbal communication to personalize the new apartment?
artifacts
The reason Letitia yelled at me is because she is a mean person. This attribution
assumes an internal locus of control and a global explanation.
Raul came to the United States from Mexico three months ago, and he is still having trouble understanding Americans' tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class several minutes after class has started. Raul's confusion about Americans' pace of life is based on which aspect of nonverbal behavior?
chronemics
All of the following are examples of influential particular others EXCEPT
cyber bullies
The following are all influences on perception EXCEPT
socioeconomic status.
CHAPTER 5 Which of the following is a constitutive communication rule?
Smiling shows respect and friendliness
____ claims that a culture includes a number of social communities, and each one distinctively shapes the perceptions, identities, and opportunities of its members.
Standpoint theory
CHAPTER 2 T/F Stereotypes are generalizations that can be both useful and misleading.
True
CHAPTER 3 T/F The most basic insight into the self isn't something we are born with but rather it develops as we communicate with others and participate in the social world.
True
CHAPTER 6 T/F People with high status and/or power tend to touch others and invade others' space more than do people with less power and/or status.
True
All aspects of communication other than the words themselves are known as
nonverbal communication
Olivia says to Ellen, "Do you know Adam?" Ellen replies, "Oh yeah, he's that gay guy from our dorm, right?" By calling Adam, "that gay guy," Ellen is ____ Adam.
totalizing
T/F Reflected appraisal is the process of seeing ourselves through others' eyes.
true
____ claims that we organize and interpret experience by applying cognitive schemata.
Constructivism
Which of the following is an accurate statement about nonverbal communication?
Nonverbal communication is perceived as more honest than verbal communication.
As soon as the news program begins an interview with the President of the United States, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores's ability to listen is being hindered by
Prejudgment
All of the following are cognitive schemata we use to make sense of phenomena EXCEPT
abstraction
The first step to accepting yourself as being "in process" is
accepting yourself as you are now
Secure attachment styles tend to develop in children whose caregivers
are consistently loving and attentive.
Mary is studying for her final exams and is quite stressed about getting good grades. Her roommate Anne asks, "Have you finished studying yet?" Mary gets offended and verbally attacks Anne by saying, "Get off my case. I'm doing the best I can to prepare." Anne replies, "Sorry, Mary, I was just checking to see how you were doing." Mary's dialogue to Anne could be viewed as
defensive listening
Kyla says to Diane, "I'm so stressed about my grad school applications. I haven't heard back from any of the schools." Diane interjects stating, "Oh well, life will be fine, and you don't have to stress or talk about it anymore. I am so over hearing about those applications!" Which of these is Diane doing?
diversionary interrupting
The beginning of the self-concept, or the recognition that individuals are separate entities, is also known as
ego boundary
What are the two ways that mindfulness can enhance communication?
increases our understanding of how someone feels and thinks about what they are saying and leads others to express themselves in greater depth
All of the following are part of the listening process EXCEPT
judging
When doctors listen with a stethoscope to diagnose heart functioning of chest congestion, they are engaging in which type of listening?
listening to discriminate
Marcia called the man who cut in front of her in line an old geezer. "Old geezer" is a term which would be considered
loaded language
While listening to her friend Bill, Judy occasionally says, "tell me more" or "that's interesting; go on." These are examples of what type of communication to demonstrate interest and attentiveness?
minimal encouragers
Scholars estimate that nonverbal communication accounts for what percentage of the total meaning in interpersonal communication?
more than 65%
Shelli and Lisa are talking about their favorite teachers. They each have qualities and characteristics that they feel make the ideal teacher. What are Shelli and Lisa talking about?
prototypes
Space signals status, with greater space assumed by those of higher status. This illustrates which type of nonverbal communication?
proxemics
David had his laptop open, checking out his favorite websites. His mother calls, and during the conversation, he answers by saying, "ummm hmmm," "yeah," "sure," "ummm hmmm," all because he is really focused on the websites. David is engaged in
pseudolistening
While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just come in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of
selective listening
Which of the following explains why it is dangerous to use social media while driving?
selective perception
Jill is nervous about her biology test and says to her roommate, "This is stupid! I'm stupid! I'm going to fail." When Jill gets her test back a week later, she learns that she did, in fact, fail the test. Jill engaged in
self-fulfilling prophecy.
After failing the exam, Jim told himself that he would never learn calculus. Jim's statement is an example of
self-sabotage
Marjorie plays soccer. She is a first-year student on her high school team, and after the first practice, she feels pretty awful about herself because the seniors are much better players than she is. She tells her friend, "I look like a five-year-old compared to them! How will I ever get that good? I'm embarrassed to even practice." By judging her ability based on the skills of her teammates, Marjorie is engaging in
social comparison
Ashley grew up in a poor neighborhood with parents who struggled to pay their bills. She was even homeless for several months as a child after her family was evicted from their apartment. As an adult, Ashley makes enough money to live comfortably, but she has a fuller understanding of socioeconomic class due to her experiences as a child. Ashley's perspective on class is an example of
standpoint
Jackson says, "Erica is irrational." This statement is an example of
static evaluation
