Confluence Admin Certification
What causes 'out of memory errors'?
- Importing a space that is too big - XML exporting - Synchrony
What are three limitations of content rendered by a macro?
1. Can't add inline comments 2. Can't be versioned 3. Can't be indexed
What does My Spaces display?
All spaces you starred.
What happens to user profiles, content, personal space, user mentions, comments, tasks who are removed or deactivated?
All user content stays put.
What is a System Admin?
Allows the user to access the Confluence administration console and perform all administrative tasks.
What does enabling OpenSearch do?
Allows you to add Confluence as a search provider to some web browsers. This is enabled by default.
What happens as soon as you reorder pages?
Alphabetic sorting is discontinued for the page family
Search Index
Also known as the content index! Allows searching of Confluence content. If you are having troubles with search, you may need to rebuild.
What can you do if you no longer need a space without removing it?
Archive it! This makes it less visible but retains the content on your site so that you can still refer back to it later.
Once you delete a space, it CANT be undone. What is a better alternative?
Archiving it!
Team Space template
Automatically add all members of the team to the homepage, to help everyone get to know each other.
Which files are required to backup at minimum?
Backing up the whole home directory is the safest option! However, these two files/directories are needed at min: - <conf-home>/confluence.cfg.xml - <conf-home>/attachments
Templates vs Blueprints
Blueprints are templates with added functionality such as jira integration, more formatting, collaboration.
Distributed Cache
Cache data is evenly distributed across all Confluence nodes in a cluster AKA replicate-via-copy
Local Cache
Cache data is replicated on each node
Hybrid Cache
Cache data is replicated on each node and invalidated remotely by other nodes AKA replicate-via-invalidation
On-mode (Collaborative Editing)
Changes save and sync automatically - No need to manually save
If the person you've listed as a viewer or editor can't see the page, what can you do?
Check if (1) they have View space permission for that space OR (2) there's no view restriction on a page higher up the page hierarchy that prevents them seeing any children of that page
How do you remove restrictions?
Choose 'No restrictions' to remove all restrictions, or click 'Remove' next to each person or group in the list.
Differences between Atlassian's three hosting tiers?
Cloud, Server and Data Center
Difference in admin access between Confluence admin global permissions vs System admin global permissions?
Confluence admin CAN'T: - set base url - modify connection timeouts - enable remote API - upload apps/plugins - can't create custom layouts - can't modify global stylesheet - can't add custom HTML - can't add new languages to Code Macro
What does an XML backup restore?
Content It does not change the installed version of Confluence.
Why should you restrict exporting?
Creating PDF exports in Confluence can impact and seriously degrade system performance!dsf
What are default space permissions? Who can set these?
Default permissions that will be assigned to groups when someone adds a new space. This is set in Global Space settings by Confluence Admin.
Which permissions do users need to remove content from a space?
Delete permissions for whatever content you want the ability to delete in that space. Delete pages, blogs, comments, attachments, mail, restrictions.
What is the impact of deleting or deactivating a user or group?
Deleting is permanent and can't be restored. Content can still be maintained tho! If you want to just reduce license count or need to remove access to Confluence site, you should disable their account instead.
Where do System Admins manage and view user app requests? How do you clear requests?
Filter 'Most Requested' to see all requested apps This is found in 'Find New Apps' in the Manage Apps settings. You can clear them with 'Dismiss'!
What does flushing the cache do?
Flushes the cache
Site Spaces
Found in the Space Directory and are the areas where you create content and collaborate with others. Also known as global spaces.
What is the preferred method of restoring your site from a backup?
From backups of your database, install directory and your confluence home directory.
System Administrator Permission
GLOBAL ~ Allows the user to access the Confluence administration console and perform all administrative tasks.
Confluence Administrator Permission
GLOBAL ~ Allows the user to access the Confluence administration console, and perform basic administrative tasks such as adding users, changing group memberships, and changing the colour scheme of the site.
Can Use Permission
GLOBAL ~ Most basic permission that allows users to log in to this Confluence site. Users with this permission contribute to your licensed users count.
Personal Space Permission
GLOBAL ~ Allows the user to create a personal space. The space key will be their username.
Create Space(s) Permission
GLOBAL ~ Allows the user to create new spaces in your site. When a user creates a space they are automatically granted admin permissions for that space.
Audit Log
Gives you a history of changes to your Confluence site. It can be very useful for tracking down things like permissions, global settings, or changes to apps.
Add Restrictions Permission
Gives you permission to apply page-level restrictions to a page or blog post. You can restrict a page for viewing, or just for editing.
Add Blog Permission
Gives you permission to create new blog posts and edit existing blog posts in this space (assuming the blog post is not restricted for editing).
What does the "Add Pages" permissions do?
Gives you permission to create new pages and edit existing pages in this space (assuming the page is not restricted for editing).
Delete Mail Permission
Gives you permission to delete mail items that have been archived in this space. This is not a commonly used feature.
Export Space Permission
Gives you permission to export all the contents of the space to PDF, HTML or XML. This is different to single page exports - anyone who can view a page can also export it.
What is NOT recommended because it can clutter your site?
Giving a bunch of groups global permissions to create spaces
What permissions need to be turned on so that people who don't have a confluence account can view a page?
Global anonymous users 'Can Use' needs to be turned on and space permissions for anonymous need to be set.
Default permissions are configurable for?
Groups ONLY
How can you use HTML, XML, and PDF exports?
HTML - websites XML - confluence sites or applications PDF - user manual
Which backup formats are available to download via zipped archive?
HTML and XML
Why should you avoid swapping?
If there is not enough RAM available on your server, your server might start swapping Confluence's heap data to your hard disk. This swapping could interfere with JVM garbage collector and slow Confluence down. Swapping can lead to a 'fatal cluster error'.
When is directory order significant for permissions?
If you specify to use a non-aggregating membership! In this case, it will take the directory the username first appears in based on the order.
________ make the page easily searchable.
Labels
How can you prevent some performance issues?
Limit PDF exports because they degrade system performance. You may wish to limit the ability to export within Confluence to System Administrators and Space Administrators only, or disable the ability all together. This can be done by: - managing the export permission global/space levels - Confluence admin -> manage apps -> all apps -> disable Confluence PDF Exports
Space Shortcuts
Link to Confluence pages or other pages on the web
What does directory order affect?
Logins and permissions
How does aggregation affect user names in multiple directories?
Directory order is not important for permissions because of aggregation membership. If a username is in multiple directories, it will combine group membership permissions from all directories the username is in.
What do you do when you are having problems with an app installed?
Disable it
When Confluence is behind a firewall and does not have access to internet, how can you install a plugin?
Download the plugin, then upload and install it to Confluence via UPM
Are resolved comments forever lost?
No silly, you can go back and look at them. You can even reopen them!
Does Atlassian provide a tool that enables rollback of an upgrade?
No!
Does a page inherit edit restrictions from a parent page?
No!
Is there a simple way in the user interface to downgrade/roll back changes AFTER an upgrade?
No!
Is there a way to get a discarded draft of a page back?
No!
Can you import into an earlier version of Confluence?
No! But you can import into a later version.
Can you add a template to an already-existing page?
No! Only used when adding a new page.
Are labels case-sensitive?
No, confluence will convert to lower-case
Are there the same apps available in Cloud as there are to Server?
No, server has way more available
What type of authentication is recommended for Application Links?
OAuth
Confluence can only store _____ font file at any one time when it comes to PDF language export.
ONE
What is most limited export format? What does it NOT include?
PDF It's good for single pages, multiple or whole space. It doesn't include blogs, comments, unpublished changes and you can ONLY include image attachments. You can add page numbers tho!ex
What happens to a personal space when that user has been removed from a directory?
Personal spaces are associated with a username. If that user does not exist within Confluence, the personal space will become inaccessible.
What does Safe-mode do? What can it be useful for?
Safe-mode disables all plugins. This can be useful if you are having issues with Confluence and have a bunch of plugins installed, you can easily check to see if the issue is plugin - related.
What is NOT the sole recommended way to back up your site?
Scheduled backups
What is a Confluence Admin?
Set of "super users" who can access the Administration Console and perform site-wide administration. Members of this group can also see the content of all pages and spaces in the Confluence instance, regardless of space permissions. Users with this permission can perform most administrative functions, but cannot perform functions that can compromise the security of the Confluence . They can view pages locked via page restrictions.
Socket Timeout
Sets maximum time Confluence will wait for data default: 10 secs
Connection Timeout
Sets the maximum time for a connection to be established default: 10 secs
Macro Usage
Shows all the macros used on your site
User Macro
Simple templates defined by System Administrators. Macros defined here are made available to all users when editing pages. Use them to generate boiler-plate messages or automate commonly-repeated markup.
How do you fix "fix out of memory" errors?
Since Confluence runs in JVM, it is by default allocated 64 Mb, however this is inadequate for Confluence. You need to increase the max heap little by little (ex. 512 mb) until that error goes away.
Who sets space permissions?
Space admin
Global vs Space Templates
Space templates are available in a specific space and created by space admin. Global templates are available in all spaces and created by confluence admin.
You can also use labels to categorize ________.
Spaces This is done in Space Admin settings, under Overview
What's included in a SITE export?
Spaces (including pages, blogs, comments, attachments, and unpublished changes), users and groups. Essentially everything in your site except add-ons!
What is the Space Trash and where is it found?
Stores all deleted pages, blog posts and attachments. You can restore or purge deleted items from this screen. Found under 'Content Tools' in Space Admin settings.
What is Collaborative Editing powered by?
Synchrony
What level of admin do you need to access User Directory?
System Admin
What permission do you need to configure http timeout settings?
System Admin
Who configures Application Links?
System Administrator
Who can change the size of the cache?
System admin
What permissions do you need to edit decorator files?
System admin and Space admin
Who can create User Macros?
System admins
What macro is best for showing actions assigned to a team?
Task Report macro
What is included in the XML export? What is not included in the XML export?
Team calendars aren't included
Blueprint
Template that comes with formatting, macros and sample content. You can customize these for each space and everything created from one will have its own index in the sidebar.
What is the difference between blueprints and templates?
Templates in Confluence are essentially pages with pre-populated content. Blueprints are a few steps beyond that, and provide some powerful features to assist users in easily creating pre-formatted pages in a standardized, guided manner.
If you are going to manage large files in your site, what configurations should you make?
Temporarily increase file size limit and you might want to disabling the indexing for large attachments to maintain instance usability (performance)
Pages are restored to where?
The ROOT of the space
_________ can change the sizes of Confluence's internal caches. These changes will take effect without the need to first shutdown and then restart Confluence.
The System administrators
What is the impact of aggregation if the user exists in more than one directory?
The application will aggregate / combine group membership from all directories where the user appears. Not just the first one the user appears in.
Who becomes the space admin after the group with the space admin is deleted?
The creator of the space
What happens when you turn off the default aggregation (so directory permissions are not combined)?
The directory order will be significant. If the same username exists in more than one directory, the app will look for group membership in only the first directory where the username appears, based on directory order.
What can't you change?
The global permissions granted to the confluence admin groups.
You CANT remove what from your site??
The internal directory AND you cannot remove or edit the user directory you belong to so you don't lock yourself out.
Which layout do you need to modify to change the header or footer for all blog posts?
The main layout
A user receives an invitation to view a confluence page. When the user clicks on the link to the page, they receive a message from Confluence saying they need to request access. Why is this happening?
The page has page restrictions applied.
What's included in the XML site export?
The site export includes spaces (including pages, blogs, comments, attachments, and unpublished changes), users and groups. Essentially everything in your site except add-ons.
What happens when you update a user or group via application admin?
The update will be made in the first directory the application has write permissions.
What happens if you update a user or group via the applications administration screens?
The update will be made in the first directory where the application has right permissions.
If visibility of user macro is set to system admins only, what do users see?
The user stills sees the macro and when editing a page, they will still see the placeholder. It is only HIDDEN in the MACRO BROWSER and is autocomplete.
What are the two tiers admin permissions and how relate to system admin vs confluence admin?
There is Space admins and then there are the global admins (Confluence admin and System admin). Space admins can control admin functions within that space only. Confluence and System admins control system-wide settings. System admin is highest level of permission with access to all confluence admin configuration and more.
What is different about personal space keys?
They always use your username as the space key.
What happens when someone creates a space?
They automatically have admin permissions for that space.
What is a Space Admin?
They can control administrative functions within that space only (look and feel, permission settings for that space as a whole, exports of space content, etc.). Locked page content will not be visible to them. https://www.youtube.com/watch?v=HB_-1ewwXyQ
What can't the Confluence Admin do what in relation to Look and Feel?
They can't create custom Layouts, edit global Stylesheet, and add custom HTML.
What can't the Confluence Admin do in relation to application management?
They can't upload new apps/plugins.
How to uninstall plugin from your site?
UPM manager or manually find is jar in PLUGINDATA folder
What is the recommended way of managing permissions?
Use groups! Note: Any permissions the user has as a member of a group will be unchanged. Changing their individual permissions can't override their group permissions.
What should you be strict about?
User Permissions You wanna grant the minimum permissions as possible.
Off-mode (Collaborative Editing)
Users can only access and edit their own personal draft. Replicates the experience of editing from earlier releases. (old way)
What is a drawback to rebuilding the index?
Users may experience some performance degradation. This is because it significantly increases the load on your server. It can take several hours so would be best to kick off rebuild on a weekend or downtime if large site.
View restrictions vs Edit restrictions?
View restrictions are inherited, which means a restriction applied to one page will cascade down to any child pages. Edit restrictions are not inherited, which means pages need to be restricted individually.
What are some user settings that could potentially cause issues if the user changes these settings?
Watches, drafts, network, and available general user settings. keyboard shorcuts, text select
What is the significance of the directory order on logins?
When a user who is in multiple directories logs in, it will search the directories in the order specified and will use the credentials of the 1ST occurrence of the user to validate login!
How does collaborative editing affect auditing capability, versions and drafts?
When collab editing is enabled, all page changes are assigned to the person who publishes the page. This limits auditing capabilities for the content.
Shared draft
When collab editing is enabled, if you edit a page and don't save the changes, all page editors will work on same shared draft. If draft is discarded, all edits will be discarded too!
Scheduled XML backup
This method can be useful for small sites, test sites, or in addition to your database and directory backups. We don't recommend you rely solely on this backup method for your production site.
Collab-Editing ON
This mode allows your team to edit a shared draft of a page at the same time, and see each others' changes in real time. This the recommended editing mode.
What do you have to do if you are importing a space with same key?
You'll need to delete the existing space before importing the new one.
What happens when your license for Confluence ends?
Your site can't be updated. This means users can't add/edit pages anymore.. etc.
Collab-Editing OFF
This mode means that your team can only edit their own personal draft of a page. Useful if you CAN'T RUN Synchrony successfully in your environment, or if you have decided that collaborative editing is not for you (for example if you have auditing requirements that would prohibit using collaborative editing just yet). Tell your users to publish any shared drafts before you turn collaborative editing off, they wont be able to resume editing existing shared drafts or unpublished changes.
View Mail Queue
This page shows a queue of the emails that are waiting to be sent out.
If you delete a page with incoming links, what happens?
Those links will break. You need to fix them before deleting the page.
How do you roll back to a previous version of Confluence AFTER an upgrade?
To roll back changes, you will need to restore from your system backups. This includes your database too
Exports can be done at Site level and Space level? True or false?
True!
Page restrictions can be applied to published and unpublished (draft) pages. True or false?
True!
You can't import a space if there is already a space with the same space key. True or false.
True!
Users can be part of multiple groups and permissions are accumulative. True or false?
True! If user is in multiple groups, it will add all permissions and apply the most liberal ones. This means that if one user is part of a group that can't add pages and is part of another group that can, that user can still add pages!
You will be expected to work with a Server admin to restore sites. True or false?
True! You should have an understanding of the methods available.
Drafts vs Unpublished pages
Drafts have NEVER been published Unpublished pages have been published before. BOTH are found in Recently Worked On list!
PDF Layout
allows you to add: - a title page to your PDF - add a header and footer to all pages PDF layouts do NOT apply to single page exports!
PDF Stylesheet
allows you to: - change the look of the PDF This includes, the paper size, fonts and colours, spacing, and control behaviors like page breaks. By default, table of contents is included in space export. You can omit this in the stylesheet!
What is the order of language priority from highest to lowest?
language preferred in user profile > language option chosen at confluence login screen > language set in browser > default language for your site
It is recommended that there should NOT be duplicate _______ in directories?
usernames
What type of instance should you test an upgrade?
An environment CLOSEST to production (but NOT production)
What are the five global permissions?
(1) Can Use (2) Personal Space (3) Create Space(s) (4) Confluence Administrator (5) System Administrator
What are three limitations of content rendered in a dynamic content macros?
(1) Can't add inline-comments to dynamic macro content (2) Content can't be indexed (3) Content can't be versioned
What can you do as a System Admin?
(1) Change base url from Test to Production (2) Stop system from sending email to users (3) Amend any scheduled jobs that may be pushing data out (4) Reconfigure the user directory to use the test directory servers
What can a Space Admin do?
(1) Change the colors, logo, sidebar and homepage of that space. (2) Control who can view and edit your space. (3) Make your space public to share it with people who don't have access to Confluence. (4) Grant admin permissions to others
What can you do as a Confluence Admin?
(1) Check global permissions (2) Run a re-index to ensure no risky production data is in the index
What are the two default groups?
(1) Confluence administrators (2) Confluence users
What are the formats you can export your space content in?
(1) HTML (2) XML (3) PDF (4) Word
What are the benefits of caching?
(1) Help reduce load on your database (2) Boost performance and make some operations load faster
What are the steps to perform a rollback?
(1) Install a new clean Confluence of the version that needs to be restored and restore the database backup (from before the upgrade). (2) Update the confluence.cfg.xml to point to the correct database and copy over the attachments folder. (3) Start Confluence and rebuild the search index.
What are the three types of cache in Confluence?
(1) Local (2) Distributed (3) Hybrid
What are the three types of decorator files?
(1) Main - defines the generic header and footer (2) Page - defines how a page is displayed (3) Printable - defines the look and feel of the printable versions of pages
What are the three modes of Collaborative Editing?
(1) On (2) Limited (3) Off
What permissions do you need to access all content in a space?
(1) Page Url (2) part of Confluence administrators group
What are some macros that make external connections to other sites?
(1) RSS macro
What events generate notification emails related to the UPM?
(1) System Admins get notified when a user requests an app or updates an app request (1) Non-admin users get notified when the System Admin installs a requested app or dismisses an app request
What are the 4 types of space blueprints?
(1) Team space (2) Knowledge base space (3) Documentation space (4) Software project space
When are two common scenarios when the confluence cache is not correctly updated?
(1) When you import a site (2) When you add, disable, or change the order of your user directories.
What are the three levels of permissions in Confluence?
(1) global (2) space (3) page restrictions
Why won't a user see the request access message?
(1) the page has inherited view restrictions from a parent page (2) you don't have adequate space permissions (3) there is no mail server set up
Why might the request access message not appear? Why might a user not be able to request access for that particular page?
(1) the page has inherited view restrictions from a parent page, (2) you don't have adequate space permissions, (3) or there is no mail server set up.
What can't you do in Confluence Cloud?
You CAN'T: - Whitelist IP addresses - disable the user app requests
When should you create a new space for a team? What if a requirement is they want anonymous people to be able to contribute to one page and not have access to other pages?
- A footer requirement (like a disclaimer) because you can't change the footer for every page. -
Which macros require labels?
- Content by label macro: lists all content with a specified label or labels. - Content report table macro: displays information about pages and blog posts with a specified label in a table. - Labels list macro: lists all labels in a space alphabetically. - Navigation map macro: renders the list of pages associated with a specified label as a navigation map. - Popular labels macro: displays popular labels as a word cloud. - Recently used labels macro: lists labels that have been used recently. - Related labels macro: lists other labels associated with the label you're viewing.
What are some differences from confluence Cloud vs Server?
- You can't change space color schemes in Cloud - Cloud doesn't have the same apps as Server - There is no context indexing in Cloud - You can't integrate same user directories in Cloud as you can Server
Blueprints vs Templates
- You can't remove a blueprint template or change the name - Not all blueprints are customizable - Its not possible to edit labels in blueprints
When do you (System Admin) know the cache size needs to be increased?
- a high usage percentage (above 75%) - a low effectiveness percentage
What are the minimum heap size requirements for Confluence?
1 gb for Confluence and 1 gb for Synchrony
What is the correct steps of rollback?
1. Re-install new 2. Update configs to point to correct database 3. Start confluence 4. Rebuild index
What is default connection timeout setting?
10 secs (10,000 ms)
What is the max users that can be configured to collaborate on a page?
12 users
Page Tree
A hierarchical list of pages in the space
What is an Orphaned Page? How do you fix it?
A page without any incoming links, page that has no parent page, and the content is hard to find. You can fix it by deleting it, reordering it or editing/moving it.
A user has found pages that use a macro as shown below. The macro displays the organization's current address, and the user has noted it needs updating. Which two options could be providing this macro?
A plugin or user macro! Note: Only system admins can create user macros
How is it possible to target only specific sets of users using Application Links?
Add the app link in a space and add the appropriate users via a group or by user
How do space permissions impact user interaction with content?
If a content (page, blog, comment, attachment, mail) is restricted from some users, those users will not see that content. Some macros will return a permission error if a user is restricted from the content that macro gets its info from.
What should you know about restoring a site?
It will override all existing content and users in your database. You can't only restore a specific space from an xml backup of a whole site.
Where do you find your drafts? Can multiple people view your draft?
In Recently Worked On List Only users you have shared your draft can access it.
What do you do when Confluence instance is out of memory?
Increase the heap memory!
View restrictions are...
Inherited
Difference between internal user directories vs external user directories?
Internal directories are user/group info from Confluence database External directories are user/group info from external apps like Jira, Atlassian Crowd
What should you do before you move an external directory above Confluence's internal directory?
Make sure you are in the Confluence-Admin group in your external directory so you don't get LOCKED OUT!
What are some methods of backing up?
Manually or via a schedule you put in place
Move pages vs Reorder pages
Move moves pages one at a time to a new location Reordering reorders pages in same space and you can reorder pages at the same time
When you copy a single page, are the restrictions automatically copied?
NO, If the page contains information that should be private, remember to reapply restrictions in the editor before you publish, to avoid notifying people who are watching the space. When you copy a page and all its child pages, you have the option to copy all restrictions, or skip copying restrictions on all pages.
Regarding collaborative editing, can you search for a contributor in search index if the user created the page?
NO, they are the author not a contributor.
Are shared drafts versioned?
NO, you can only rollback to published versions
What host option would you choose if your organization needs a custom domain?
NOT cloud (because cloud doesn't offer custom domains) You'd need to use confluence Server.
Edit restrictions are...
NOT inherited. They need to be restricted individually.
What will help you to debug Confluence?
Running Confluence in safe mode
Limited-mode (Collaborative Editing)
Protect users shared drafts and is used commonly to troubleshoot Synchrony. Includes editing restrictions: Only one user to edit or move pages at any given time
What does enabling or disabling Remote API do? Who can configure Remote API?
Provides XML-RPC and SOAP remote APIs. Allows you to access Confluence remotely! Need System Admin permission to configure this!
What does the Search Index control?
RSS feeds, searching, Recently Updated, the People Directory, Space Activity, and other components in Confluence
When can you NOT move a page?
When it has editing restrictions
When do the best results occur when restoring from a XML?
When the export is to and from the same version
When might you need to rebuild the content index from scratch? What is the drawback of this method?
When the index becomes out of sync or outdated due to various reasons. This method can take a significant amount of time and users will be UNABLE to search during this time and some macros and some parts of the site will not be functional.
Page Properties macro
When used together, the Page Properties and Page Properties Report macro can be used to create a table of information drawn from multiple pages. - great for status reports - policy and procedure documentation
When should you rebuild the Content Indexes?
When you experience search problems within your Confluence instance, or cannot find things after performing an upgrade, one simple solution that can help you locate your content is to manually rebuild the index.
When will the software project space blueprint appear?
When you have linked Confluence to your Jira instance.
Licensed Users
Where you grant permissions to groups and individual users to access a space.
Anonymous Access
Where you grant permissions to users who are not logged in to a space (essentially making the space public). Note: allowing anonymous access in a space will allow all logged in users to see that space, even if your site is not Public.
What can you change via look and feel in Confluence?
With Space admin permissions, you can change Theme, Color Scheme, Sidebar - Header - Footer, PDF layout and stylesheet of the space. With Confluence admin, you can change all except create custom layouts, modify global stylesheet and custom HTML.
What is the default format for a whole export?
XML
Are pages in trash included in whole XML export?
YES
Can you collaborate on a page that is not published?
Yes!
Can you restore a site from an XML backup?
Yes!
What are Space / Application Links?
You can configure links between this Space and Projects, Spaces, etc. in other applications. There must already be an application link configured to the other application. These are set up by your System Administrator
Why would you choose between different space exports?
You can export single pages in PDF and Word. Only published content will be included. You can export multiple pages, spaces in XML, PDF, HTML. XML includes everything (pages, blogs, comments, unpublished changes.. etc) EXCEPT team calendars! PDF is most limited. Doesn't include blogs, comments, unpublished changes, and only IMAGE attachments. But the only one that include page numbers!! HTML doesn't include blogs, page numbers and unpublished changes.
What can you do if you need to troubleshoot why someone can or can't do something in your space, and you have a Data Center license?
You can inspect permissions! Inspect Permissions is an advanced permissions feature, and is only available in Confluence Data Center. It reveals a person's effective permissions, combining everything we know about their permissions in a way that can be easily interpreted.
What is important about the license detail area?
You can view your user count, update your license. If your license expires, users CANT update confluence site.
What might be the case for users asking about missing files?
You may not need to restore anything from backup. Pages and attachments are versioned. If they are actually deleted by a user, they will show up in the space's trash first! The space admin can restore this content from the trash if it hasn't been purged.
What permission do you need to create a global space?
You need the 'Personal Space' global permission to create a personal space.
What are the requirements of restoring a site or a space?
You need to have System Admin permissions. Your backup version of a site or space needs to be same major version as your Confluence site. Confluence supports importing site and space backups into the same major version only (for XML).
Space Administrator vs Confluence Administrator vs System Administrators?
https://confluence.atlassian.com/doc/global-permissions-overview-138709.html
Include Page macro
display the contents of another page(s) or blog post in this page - great for content re-use
