Cory Scott T/F

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Oversharers can contribute to teamwork when they share personal stories related to organizational goals, according to a Harvard Business Review article.

TRUE

The discretionary behavior that is not part of an employee's formal job requirements and that contributes to the psychological and social environment of the workplace is called cohesive behavior.

FALSE

The less complex a job in terms of information-processing demands, the more general intelligence and verbal abilities are necessary to perform successfully.

FALSE

While sociology focuses on the individual, psychology studies people in relation to their social environment or culture.

FALSE

The Royal Bank of Canada story highlights several issues of interest to those seeking to understand organizational behavior, including motivation, ethics, emotions, personality, and culture.

TRUE

The job of a guest relations executive at a hotel is a kind of service job.

TRUE

The structures and measures of intellectual abilities generalize across cultures.

TRUE

Women being passed over for promotion even when they are performing better than men is an example of a discriminatory practice.

TRUE

"Exit" is a passive and constructive response to dissatisfaction.

FALSE

11) Studies show that satisfaction tends to continually increase among nonprofessionals as they age, whereas it falls among professionals during middle age and then rises again in the later years.

FALSE

14) According to the Americans with Disabilities Act, employers are under no obligation to make accommodations for individuals with physical or mental disabilities.

FALSE

Actively and constructively attempting to improve conditions is part of the loyalty response to dissatisfaction.

FALSE

Demographics mostly reflect deep-level rather than surface -level diversity.

FALSE

Entomology is the study of societies to learn about human beings and their activities.

FALSE

Individuals will be more motivated to reduce dissonance when they believe the dissonance is due to something they cannot control.

FALSE

Job involvement measures the degree to which people identify psychologically with the organization's mission and vision.

FALSE

Recent U.S. legislation has instituted mandatory retirement at 70 in order to ensure that jobs are available for younger workers.

FALSE

"Voice" is an active and constructive response to dissatisfaction.

TRUE

12) A diversity program effective in improving representation in management is a strategy to measure the representation of minorities in managerial positions.

TRUE

A way for managers to respond to the problem of unethical behavior is to provide in-house advisors who can be contacted anonymously.

TRUE

An organization is a consciously coordinated social unit composed of two or more people.

TRUE

Cognitive dissonance explains the linkage between attitudes and behavior.

TRUE

Evidence -based management complements systematic study by basing managerial decisions on the best available scientific evidence.

TRUE

Inductive reasoning is the ability to identify a logical sequence in a problem and then solve the problem.

TRUE

Job conditionsespecially the intrinsic nature of the work itself, social interactions, and supervisionare important predictors of job satisfaction.

TRUE

Job satisfaction leads to employee's organizational citizenship behavior (OCB).

TRUE

No individual can completely avoid dissonance.

TRUE

One major study area of social psychology is change, how to implement it, and how to reduce barriers to its acceptance.

TRUE

Organizational behavior applies the knowledge gained about individuals, groups, and the effect of structure on behavior in order to make organizations work more effectively.

TRUE


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