DAN DAN THE MAN FINAL NO CAN

68) Strategy-evaluation activities should ideally be performed*

C)on a continuous basis.

75) More and more firms believe that ethics training and an ethics culture*

D) create strategic advantage.

71) Simply having a code of ethics*

D) is insufficient to guarantee that employees behave in an ethical manner.

103) Increased education and diversity of the workforce at all levels are reasons why

D) middle- and lower-level managers, and even nonmanagers, should be involved in the strategic planning process.

59) All of the following are reasons strategy evaluation is more difficult today except:

D)the decreasing difficulty of predicting the future with accuracy.

72) Which of the following is not a way that companies can help create an ethical culture in their organization?

E) Discouraging whistle-blowing

85) According to Fortune magazine, which of the following was among the most admired companies for social responsibility in 2009?*

E) None of the above

78) Financial ratios are used to compare a firm's performance over different time periods, compare the firm's performance to industry averages, and compare a firm's performance with*

E)the performance of competitors.

20) Specific financial ratios are rarely used criteria to evaluate strategies.

FALSE

38) In 2009, Walt Disney, Starbucks, and Fiat were among the most admired companies for social responsibility according to Fortune magazine.

FALSE

5) It is an exaggeration to say that in an industry that is global, the riskiest possible posture is to remain a domestic competitor.*

FALSE

1) To see and appreciate the world from the perspective of others has become a matter of survival for business.*

TRUE

3) Sustainability refers to the extent that an organization's operations and actions protect, mend, and preserve rather than harm or destroy the natural environment.*

TRUE

42) Contingency plans should be as simple as possible.*

TRUE

109) Which group generally softens up executives with praise before they criticize?*

A) Americans

70) A code of business ethics is*

A) a document that provides behavioral guidelines that cover daily activities and decisions within an organization.

82) According to the text, the first social responsibility of any business is to*

A) make enough profit to cover the costs of the future, because if this is not achieved then no other social responsibility can be met.

83) Research suggests that which of the following is one of the best ways to overcome individuals' resistance to change in strategy evaluation?*

A)Participation

73) _______ can enable firms to learn the technology, culture, and business practices of other people and to make contacts with potential customers, suppliers, creditors, and distributors in foreign countries.*

B) Joint ventures

86) Chinese pirating of products is an external threat*

B) affecting many firms.

64) Bad ethics can _______ strategic plans.*

B) derail even the best

63) In an industry that is, or is rapidly becoming global, the riskiest possible posture is to

B) remain a domestic competitor.

64) What term refers to the need for strategists to examine sets of trends, as well as individual trends, in evaluating strategies?*

B)Consonance

97) What has been shown to permit quick response to change, prevent panic in crisis situations, and make managers more adaptable?

C) Contingency planning

64) Organizations that conduct business operations across national borders are called

C) multinational corporations.

101) Proponents of the top-down approach contend that _______ are the only persons in the firm with the collective experience, acumen, and fiduciary responsibility to make key strategy decisions.

A) top executives

75) What is the basis for quantitative financial evaluation?*

D)Financial ratios

76) Ethics training programs should contain which of the following?*

E) All of the above

Meeting the tastes and preferences of aging, debt-burdened, and increasingly sophisticated, ethnically diverse, and time-impoverished populations

in MDCs

Possible political upheavals in totalitarian regimes in

mainland China, Myanmar, Iran, Cuba, and/or North Korea

The demand for travel will continue (although in changed forms) because

travel has become a means of self-actualization and self-realization for millions of people and they are willing to sacrifice much for it.

79) _______ countries are market leaders in labor-intensive industries and _______ offers abundant natural resources and rapidly developing markets.*

A) East Asian; Brazil

73) _______ refers to policies that require employees to report any unethical violations they discover or see in the firm.

A) Whistle-blowing

84) All of the following were among the most admired companies for social responsibility in 2009 according to Fortune magazine except:

C) Dillard's.

96) Which of the following statements about contingency plans is not true?*

D) Strategists should plan for all possible contingencies.

89) Joint ventures and partnerships between domestic and foreign firms are

D) extremely commonplace.

89) Which of the following is not a key attribute that serves as one of the evaluative criteria for Fortune's "America's Most Admired Companies?"

D)Amount of physical resources

95) What activity is defined as having alternative plans that can be put into effect if certain key events do not occur as expected?

D)Contingency planning

81) Protectionism involves countries doing all of the following except:*

E) liberalizing restrictions on the import of foreign goods.

88) The Fortune 50 includes all of the following except:

E)the largest hospitals.

14) Having a code of ethics ensures ethical business behavior.

FALSE

17) Most firms warn managers and employees that reporting an ethical violation by others, also known as whistle-blowing, could cause them to be discharged.

FALSE

23) Most quantitative evaluation criteria are geared to long-term objectives rather than annual objectives.

FALSE

40) Firms should strive to engage in social activities that have no economic benefits, to avoid their being viewed as public relations ploys.

FALSE

42) Joint ventures and partnerships between domestic and foreign firms are becoming the exception rather than the rule.

FALSE

45) A frequently used tool in strategy evaluation is the audit.*

FALSE

48) While it is socially responsible to be a good steward of the natural environment, doing so will not enable a firm to gain competitive advantage.*

FALSE

53) Increased education and diversity of the workforce at all levels are reasons why the top-down approach should be favored in organizations.*

FALSE

6) Bad ethics can derail all but the best strategic plans.*

FALSE

9) CEOs and business owners delegate the responsibility for ensuring that high ethical principles are espoused and practiced in an organization.*

FALSE

12) Regardless of the size of the organization, a certain amount of "management by wandering around" at all levels is essential to effective strategy evaluation.*

TRUE

13) A code of business ethics is a document that provides behavioral guidelines that cover daily activities and decisions within an organization.*

TRUE

13) Evaluating strategies on a continuous rather than on a periodic basis allows benchmarks of progress to be established and more effectively monitored.*

TRUE

13) Geographic distance and cultural differences are two of the factors that can make communication between domestic headquarters and overseas operations difficult.*

TRUE

18) When measuring organizational performance, you need to compare expected results to actual results.*

TRUE

19) More and more firms believe that ethics training and an ethics culture create strategic advantage.

TRUE

21) Integrating ethical decision making into the performance appraisal process is one way that firms can align ethical and strategic decision making.*

TRUE

21) Measuring organizational performance includes comparing expected results to actual results, investigating deviations from plans, evaluating individual performance and examining progress being made toward meeting stated objectives.

TRUE

25) Language, culture, and value systems differ among countries, which can create barriers to communication and problems managing people.*

TRUE

29) According to research, participation in strategy-evaluation activities is one of the best ways to overcome individuals' resistance to change.

TRUE

33) Protectionism refers to countries imposing tariffs, taxes, and regulations on firms outside the country to favor their own companies and people.*

TRUE

33) The first social responsibility of any business must be to make enough profit to cover the costs of the future because if this is not achieved, no other social responsibility can be met.*

TRUE

36) Corporate social policy should be designed and articulated during strategy formulation.*

TRUE

49) In China, business relations revolve around guanxi, or personal relations.*

TRUE

56) In socialist countries such as France, Belgium, and the United Kingdom, the only grounds for immediate dismissal from work is a criminal offense.*

TRUE

59) The ISO 14000 family of standards concerns the extent to which a firm minimizes harmful effects on the environment caused by its activities and continually monitors and improves its own environmental performance.*

TRUE

9) The decreasing time span for which planning can be done with any degree of certainty is a reason strategy evaluation is more difficult today.*

TRUE