E-Commerce Final 5

Analysts predict that B2B e-commerce in the United States will grow to approximately ________ by 2022.

$7.3 trillion

Approximately ________ % of the United States labor force is involved in providing services.

80

In the United States, the service sector accounts for approximately ________ % of the United States GDP.

80

Which of the following is an on-demand service company focused on lodging?

Airbnb

Which of these job recruitment sites is not a job listing aggregator?

CareerBuilder

______ has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

Yelp

In ________, all of a customer's financial (and even nonfinancial) data are pulled together into a single, personalized website

account aggregation

What is the largest sector of the online travel services market in terms of revenue?

airline reservations

Which of the following is not an example of a transaction broker?

an accountant

which of the following occurs when retailers of products must compete on price and currency of inventory directly against the manufacturer?

channel conflict

Which of the following is not a major trend in the online recruitment services industry?

disintermediation

All of the following services require extensive personalization except:

financial services.

All of the following are terms used to describe on-demand service companies except:

omni-channel commerce

Which of the following has the second-highest share of online retail sales?

omni-channel merchants

Service industry groups are categorized generally into two groups, those that provide transaction brokering and those that involve:

providing hands-on services.

Craigslist is most involved in which of the following online services market(s)?

real estate services and career services

The Internet has resulted in lower search costs, increased price comparison, and lower prices to consumers for which insurance product line?

term life insurance

All of the following statements about the online real estate services market are true except:

the Internet and e-commerce have created a revolution in the real estate value chain.

All of the following statements about the online insurance industry are true except:

the Internet has lowered search costs, increased price comparison, and decreased prices to consumers for all forms of insurance.

Which of the following has the highest share of online retail sales?

virtual merchants

The online mortgage industry has transformed the process of obtaining a mortgage.

FALSE

The term fintech applies only to tech companies that are seeking use technology to unbundle traditional institutional financial services industries and instead deliver targeted solutions.

FALSE

Which of the following statements about online banking is not true?

More people use a tablet for mobile banking than a mobile phone.

Which of the following best explains why the service sector is a natural avenue for ecommerce?

Much of the value in services is based on the collection, storage, and exchange of informationI

Which of the following is not true about on-demand service firms?

On-demand service firms are a totally new phenomenon without precedent in the history of ecommerce

Bookings Holdings owns all of the following except:

Orbitz

Almost all recruiting professionals now use social networks in the recruiting process.

TRUE

In 2018, almost 60% of the adult U.S. population was expected to use online banking.

TRUE

On-demand service companies collect a fee from both sellers and buyers who use the platform.

TRUE

Which of the following statements is not true?

The online travel services sector is one of the few in which extensive disintermediation has occurred.