effective supervisory ch 7

What does team success depend upon, especially during hard economic times?

Clear expectations

At what point in group formation will a cohesiveness begin?

Norming

What is the third step when building a team? p. 114

Set goals with your team members

What is the first step to building a team? p. 112

Show team members where they fit into the system

What is the first step in team building?

forming

What is teamwork about in the end? p. 115

getting results

What should be done after you listen to a problem that a team member reports?

investigate it

Which gives employees the opportunity to develop their skills and bring new talents to the job?

job enrichment

Who is responsible for guiding employees to growth opportunities?

mentors

With what minimum frequency should you set aside fifteen minutes each week to discuss overall progress, seek input, and plan ahead?

once

At what point can the group be considered a team?

performing

What should be done to ensure that your team meetings are productive?

prepare a agenda

What type of process is building a team?

proactive

What should team members be allowed to do that will limit the number of complaints?

set standards

What is a key concept of teamwork?

shared leadership

In which step of team building is conflict over who will lead the group and how group members will respond to the leader occurring?

storming

Who is in the best position to know when an employee is ready, willing, and able to try something new? p. 118

supervior

What to team members need to be successful?

support

Where does accountability in the group begin?

team leader

Who will make the final call about decisions that affect the group? p. 111

team leader

What is about improving work processes? p. 104

teamwork

What is the primary driver in a reactive organizational environment?

time

A lack of what quality distinguishes a group from a team?

unified effort