effective supervisory ch 7
What does team success depend upon, especially during hard economic times?
Clear expectations
At what point in group formation will a cohesiveness begin?
Norming
What is the third step when building a team? p. 114
Set goals with your team members
What is the first step to building a team? p. 112
Show team members where they fit into the system
What is the first step in team building?
forming
What is teamwork about in the end? p. 115
getting results
What should be done after you listen to a problem that a team member reports?
investigate it
Which gives employees the opportunity to develop their skills and bring new talents to the job?
job enrichment
Who is responsible for guiding employees to growth opportunities?
mentors
With what minimum frequency should you set aside fifteen minutes each week to discuss overall progress, seek input, and plan ahead?
once
At what point can the group be considered a team?
performing
What should be done to ensure that your team meetings are productive?
prepare a agenda
What type of process is building a team?
proactive
What should team members be allowed to do that will limit the number of complaints?
set standards
What is a key concept of teamwork?
shared leadership
In which step of team building is conflict over who will lead the group and how group members will respond to the leader occurring?
storming
Who is in the best position to know when an employee is ready, willing, and able to try something new? p. 118
supervior
What to team members need to be successful?
support
Where does accountability in the group begin?
team leader
Who will make the final call about decisions that affect the group? p. 111
team leader
What is about improving work processes? p. 104
teamwork
What is the primary driver in a reactive organizational environment?
time
A lack of what quality distinguishes a group from a team?
unified effort
