English 302 Post-Test
Maria is an advertising executive.
"We will use eco-friendly raw materials to help conserve the environment."
Lana works as a communications executive at a non-governmental children's rights organization.
2013 Annual Report
Yosef, a branch manager of a travel company in Florida, needs to prepare a report on the challenges
A functional pattern
Five companies contributed different amounts to a local charity.
A pie chart
Jason, an HR manager, is required to make an announcement in his organization.
All employees with disabilities will be getting additional incentives.
According to team-building expert Bob Frisch, which of the following helps a team to work through a team-decision deadlock?
Allowing team members to use a secret ballot to express their opinions
Which of the following should be undertaken if you are not following an RFP?
Begin the proposal with a statement of what you are proposing to do.
Rhonda is a relationship manager at Orbit Bank in California.
Building a good image of her organization
Sarah is the customer relationship manager at a designer clothing store.
Dear Loretta
Earl, a sales manager, conducted a competition to see which of his team members sold the maximum products in the previous month.
Deviation bar chart
Which of the following actions should be followed while solving business communication problems?
Ensuring that benefits are adapted well to the needs of the audience
Loretta, a professor, recently gave a presentation on over-consumerism
Graphics
Jaden is conducting a presentation
He should limit his presentation to three main points and include sub points.
Benito is designing an infographic on childhood obesity.
Incorporation of too much information
Which of the following statements is true of a letter of transmittal?
It should include information that would help the reader understand the document.
Which of the following actions is most likely to make a meeting effective?
Making information on the agenda specific so that participants can come prepared
Which of the following should be used in subject lines for problem-solving messages?
Placing the request for action in the subject line
Elijah wants to evaluate a proposed project in terms of its merits, demerits, and scope of the project.
SWOT Analysis
Jovina, a delivery manager, is required to inform a client that she will not be able to make his delivery by the required date.
She should first inform him about the strike and then state that the delivery will be delayed.
Which of the following is a typical example of a signpost?
So much for what they're doing. Now let us talk about what we can do to help.
Lola works as a campaign manager at a marine conservation organization.
Thank you for working with us to help the campaign gain force.
Which of the following best defines a good proposal?
They anticipate and answer questions by readers.
Which of the following is a primary purpose of an informative message?
To have the receiver view the information positively
In which of the following scenarios would a bar chart be most effective?
To show a company's growth in net sales over time
Rachel is writing a report on "Impacts of Deforestation in the Amazon." Among the many impacts, she wants to emphasize global warming as the most critical one. She wants to place this information in the most important part of the page. In which quadrant of her report should Rachel place this information? (Ch 6: Document Design)
Top left
Ella, a human resource manager, has written a report for the organizational director on the staffing needs of the company.
Transmittal
Which of the following is true of writing a report?
Use a copy of your questionnaire in the appendix section of your report.
Which of the following should you do while creating a subject line for a negative message?
Use a negative subject line when the reader needs the information to make a decision.
ELIJAH has designed a website in English. His client wants another version of the website to be designed in Arabic. Which of the following information will help Elijah while designing the new version in Arabic?
Websites in Arabic orient text, links, and graphics from right to left.
Chen is interacting with Mark, an unhappy client, who did not receive the products he ordered on time.
You are disappointed about the delayed deliveries, am I right?
Sweeney's Ice-cream advertised its new sundaes on fliers which were distributed in malls.
You can now try our new fresh fruit sundaes for only $5!
Aliyah sent an e-mail
call her manager to know if the e-mail was received.
The David Jonas Foundation has recently started a large scale project on handling climate changes.
coordination
Matilda is delivering a presentation to a large group of people at a climate summit.
enunciating her words
Abigail, who is working on the "Clean Energy" campaign,
executive summary
David is the chief automobile engineer at Acceleration Inc.
guided discussion
Estefani works in a department store.
intra-level
In a fund-raising message, the action close of the message must:
make the action sound easy for the audience to perform.
Stillex Corp. is currently in the process of hiring recent college graduates for its internship positions.
suggest an alternate position for which the candidates can apply
Dong Ho works at Welborough Bank in California.
the customers.