Exam 1

Information is simply a collection of raw facts such as an employee number or the total hours worked in a week.

False

KnowledgeAnother name for the World Wide Web is the Internet of Things.

False

Operating systems provide a measure of security by allowing users to access to those resources they've been cleared to use as well as other users' resources if those resources are beneficial.

False

Organizations can collect many types of data from a wide variety of sources, but typically they only collect structured data that fits neatly into traditional relational database management systems.​

False

Organizations cannot have many value chains.

False

Over time, disruptive innovation tends to become less attractive to users in a new market.

False

QuickBooks is an accounting application used by many large, multinational organizations.

False

Since the 1950s, computers have been used to perform common business applications.

False

Software as a Service (SaaS) refers to the use of computing resources, including software and data storage, on the Internet rather than local computers.

False

Suppose a manager wishes to analyze historical trends in sales. He would use the online transaction processing (OLTP) system.

False

Suppose an organization wishes to change for the better. It can accomplish that just by changing people's roles, responsibilities, and lines of authorities.

False

Suppose your friend, who is a small business owner, wants to computerize her business functions such as accounting, payroll, and inventory management. She would need to purchase separate software to meet each functional requirement.

False

Systems development projects should always be outsourced in order to allow an organization to focus on what it does best.

False

The activities that lead to getting the right product into the right consumer's hands in the right quantity at the right time at the right cost are known as value chain management.

False

The concept of a value chain is not significant to organizations unless they manufacture products.

False

The diffusion of innovation theory states that adoption of any innovation happens all at once for all members of the targeted population.​​

False

The role of a systems analyst is narrowly defined and seldom involves communications with others.

False

Today, many organizations can function and compete effectively without computer-based information systems.​

False

Today, most organizations use the traditional approach to data management, where multiple information systems share a pool of related data.

False

Two sets of fields can have a common primary key.

False

Using a computer to forecast future sales and order more inventory before a shortage can occur is an example of information system feedback.

False

When a business finds that many of its business applications have to be updated or rewritten, it will be better if they replace them with an ERP system.

False

Windows 10 is an example of application software.

False

In a manufacturing organization, the supply chain is a key value chain whose primary activities include all of the following EXCEPT:

Finance and accounting

A clothing store chain tracks the sale of each product at each location. Managers use this information to calculate the organization's profits, to track inventory needs, and to determine which styles and fabrics are the most popular among its customers. This is an example of quality information that is ___________.

Flexible

The value of information is directly linked to how it helps decision makers achieve their organization's _____.

Goals

All of the following are potential drawbacks to outsourcing EXCEPT:

Greater focus on core business

_____ is a visa program that allows skilled employees from foreign lands into the United States.

H-1B

One of the disadvantages of proprietary software is that ______________.

it can take a long time and significant resources to develop the required software features

A set of random or unrelated tasks performed to achieve a definite outcome is called a process.

True

A software suite is a collection of programs packaged together as a bundle and typically includes a word processor, spreadsheet program, graphics program, and more.

True

A traditional view of information systems holds that organizations use them to control and monitor processes and ensure effectiveness and efficiency.

True

According to Lewin's Change Model, an organization must deliberately change old habits, learn new work methods, and accept the new work methods as parts of the job.

True

An embedded system is a computer system that is implanted in and dedicated to the control of another device.

True

An example of the concept of feedback is a factory information system that is programmed to alert the manager if there is any decrease in productivity so the manager can take corrective steps to improve productivity.

True

An operating system is a set of programs that controls the computer hardware and acts as an interface with applications.

True

Carlos is working with an existing database, but he wants to eliminate some of the columns in the table to create a new, more streamlined database. He will use projection to create his new database.​

True

Components of a computer-based information system include people such as the CIO (chief information officer) and end-users.

True

Data represents real-world things including raw facts such as image and audio data.

True

Electronic business (e-business) goes beyond e-commerce and e-procurement by using information systems and the Internet to perform business-related tasks and functions.

True

For each data item, a data dictionary usually contains information such as the name of the data item, the range of values that can be used, and the amount of storage needed for the item.​

True

If "color" is an attribute, then "green" is a data item.

True

In the context of the relational database model, projecting involves eliminating columns in a table.

True

It is possible to restrict access to data depending on the database user's privileges.

True

Linux is an open-source operating system.

True

Mobile commerce (m-commerce) is the use of mobile, wireless devices to place orders and conduct business.

True

Most operating systems support virtual memory which allocates space on the hard disk to supplement the immediate, functional memory capacity of RAM.

True

Natural language processing involves the computer interacting in natural languages - like spoken English.

True

One of the primary advantages of a relational database is that it allows tables to be linked to reduce data redundancy and allow data to be organized more logically.

True

Opportunities in information systems are available to people from different parts of the world.

True

Perceived usefulness and ease of use of a system influence an individual's attitude toward the system.

True

Sometimes a database can contain "bad data," meaning incomplete, incorrect, inaccurate, or irrelevant records, which can be corrected or deleted through data cleansing.​

True

Suppose a retail business has an unwritten rule that "every sales person cooperates with others." This is an example of organizational culture.

True

Suppose a stock analyst wants to automate the retrieval of stock trade data, process the data, and produce analysis reports. His requirements can be met by writing custom software.

True

The diffusion of innovation theory can be useful in planning the rollout of a new information system. ​

True

The information systems operations group is responsible for the day-to-day running of IS hardware to process the organization's information systems workload.

True

The operating system converts a basic user request into the set of detailed instructions that the computer hardware requires, thus acting as an intermediary between the application and the hardware.

True

The operating system's application programming interface (API) provides software developers with tools they use to build application software without needing to understand the inner workings of the operating system and hardware.

True

The primary function of application software is to apply the power of the computer to enable people, workgroups, and the entire enterprise to solve problems and perform specific tasks.

True

The term data is used to label raw facts such as height and weight of a patient.

True

Unstructured data comes from sources such as word-processing documents and scientific research.

True

Usability and user-interface design are key factors in delivering apps that business users will adopt and use.

True

Utility programs help to perform maintenance, correct problems, merge and sort sets of data, keep track of computer jobs, and compress data files.

True

When an organization uses cloud computing, they do not have to buy and maintain expensive hardware.

True

When organizational learning occurs, what is revealed can be small, incremental adjustments known as continuous improvement.​

True

Your friend has a Mac that runs OS X. If she needs to run a Windows app on it, she can set it to run Windows also.

True

​A single computer can be used by a single user or by multiple, simultaneous users.

True

Suppose a new tech startup wants to define the data model. They would then ____.

create the entity-relationship model

The performance levels of radically new 'high-tech' products usually improve with newer versions. Such types of products are known as

disruptive innovations

Suppose a small manufacturing business wishes to have a system to manage all its vital business operations, they should go for a(n) _______.

enterprise resource planning (ERP) system

You would use Query by Example, if _____.

you wish to use a visual approach to query building

All of the following are examples of someone using personal productivity software EXCEPT _________.

​Callie entering a customer's order into a restaurant's ordering system

​All of the following are examples of activities performed by an operating system EXCEPT ________.

​allowing a user to do word processing

The smallest piece of data used by a computer is a(n) _____.

Bit

A friend's computer came with Windows 8 operating system. Which of the following years was the computer most likely bought in?

2012

Ongoing research conducted by the Standish Group shows that ____% of very large, multimillion dollar software projects fail or are challenged.

94

In terms of information systems, Wikipedia would be an example of _________.

A group IS

Suppose an oil exploration company wishes to collect, codify, and store knowledge that is used in the organization, they should use _______.

A knowledge management system

Which of the following statements is NOT true about a mainframe computer?

A single computer with a single user is typical of a mainframe computer.

You cannot boot a computer from ____________.

A wireless network

When the IS organization and its resources are focused on efforts that support the key objectives defined in the managers' strategic plan for the business, the organization is in _________.

Alignment

Which of the following, (1) money deposited in a bank account, (2) student recording her answer to a question in an online test, (3) customer adding an item to the online shopping cart, are considered transactions in an information system?

All of them

In the contemporary view of information systems, they are considered an integral part of the supply chain management process mainly because they: _________.

All of these

The Internet of Things connects wireless identifiable objects ________.

All of these -with each other, with a central server, to their owners

New cars come with an onboard computer that controls anti-lock brakes, air bag deployment, fuel injection, etc. The software is known as ____.

An embedded system

Which of the following does not is NOT an application software?

Android

According to Lewin and Schein's 3-stage model of organizational change, which of the following tasks would be found in the 'unfreezing' stage?

Assign leaders and implementation team

_____ is the term used to describe enormous and complex data collections that traditional data management software, hardware, and analysis processes are incapable of handling.

Big data

Suppose, you need to advise someone about getting a certification. Which of the following will be appropriate advice?

Certifications are vendor-specific

The idea of _____ is a form of innovation that constantly seeks ways to improve business processes and add value to products and services.

Continuous improvement

​To ensure reliability and integrity, SQL databases conform to four specific properties. Which of the following is NOT one of those four properties?

Currency

​Last week Jake and Gina used their computer programming skills to illegally gain access to a local veterinary clinic's customer database. They stole the customers' names, addresses, and credit card numbers, and they're now using this information to purchase things from the Internet. Jake and Gina are _________.

Cybercriminals

Kyle works for National Sporting Goods, where he manages critical data elements, such as identifying and acquiring new data sources, creating consistent reference data, and analyzing data for quality. Kyle is a _______.

Data Steward

A ______ is a collection of instructions and commands used to define and describe data and relationships in a specific database.

Data definition language

Increasingly, companies are no longer incorporating computer-based information systems into their products and services.

False

At Coast-to-Coast Moving and Van Lines, Ryan is responsible for managing the flow of the company's data, from initial acquisition of new data to deletion of old, outdated data. Ryan is involved in ___________.

Data lifecycle management

A _____ is a subset of a data warehouse that is used by small- and medium-sized businesses and departments within large companies to support decision making.

Data mart

With _____, the database is stored on a service provider's server and accessed by the client over a network, typically the Internet.

Database as a Service

All of the following are functions of a knowledge management system EXCEPT:

Designing information systems

Which of the following theories explains how a new idea or product gains acceptance and spreads through a specific population or subset of an organization?

Diffusion of innovation theory

Each attribute in a relational database model can be constrained to a range of allowable values called a _____.

Domain

_____ involves reducing the number of employees to cut costs.

Downsizing

Starting from monthly sales data, if you wish to get weekly sales data, use the ___ feature.

Drill down

A global positioning system (GPS) device uses a(n) _____ to help people find their way around town or more remote areas.

Embedded system

_____ are people who work directly with information systems to get results.

End users

_____ is an approach that starts by investigating the general data and information needs of an organization at the strategic level and then examines more specific data and information needs for the functional areas and departments within the organization.

Enterprise data modeling

"Adapting" is the second stage in Lewin's Change Model, which involves learning new work methods, behaviors, and systems.​

False

A command-based user interface employs icons and menus that people use to send commands to the computer system.

False

A computer-based information system (CBIS) is a single set of hardware, databases, networks, people, and procedures configured to collect, manipulate, store, and process data into information, but the CBIS does not include software.

False

A database administrator (DBA) is an important nontechnical position responsible for defining and implementing consistent principles for a variety of data issues, including setting data standards and data definitions that apply across all the databases in an organization.

False

A sustaining innovation is one that initially provides a lower level of performance than the marketplace has grown to accept.

False

An attribute is a general class of people, places, or things for which data is collected, stored, and maintained.

False

An organization's structure is independent of its goals and approach to management.

False

Application software, such as Microsoft Word, manages basic computer operations such as start-up.

False

Cybercriminals are hackers who try to steal business information or government data related to a nation's infrastructure, all for personal gain.

False

DBMSs are used primarily for modeling data.

False

Data modeling usually involves setting a specific business goal and then analyzing the data and information needed to reach that goal.​

False

Each programming language has a set of rules, called the program code of the language.

False

For someone to be a good CIO, technical ability is the most important characteristic.

False

If a large organization wants software that will benefit the entire organization—what's known as enterprise application software—the organization must develop it specifically for the business in order to get the functionality required.​

False

In the context of the relational database model, selecting involves combining two or more tables.

False

Which of the following statements is true of a database?

It helps companies analyze information to open new market opportunities.

Which of the following is NOT one of the common types of utility programs?​

Spreadsheet application

_____ is a special-purpose programming language for accessing and manipulating data stored in a relational database.

Structured Query Language (SQL)

The process of defining relationships among data to create useful information requires ______.

Knowledge

​Calligraph Publishing Company has created a system for storing every piece of data about every one of its books, both those that have already published and those that are still in production. The production team can input and access information about each book's format, editors can specify which procedures are in use, salespeople can input and access information about each book's sales history and availability, and even some external partners are allowed to access some data. This is an example of a(n) __________.

Knowledge management system

An operating system with _____ capabilities allows a user to run more than one program concurrently.

Multitasking

Sara Beth and Taylor have developed a new software that they plan to distribute for free, allowing other software professionals to study, change, and improved it. Their software is an example of _________.

Open-source software

After entering data into a relational database, users can make all of the following basic data manipulations except:

Organizing

_____ is/are considered to be the most important element in computer-based information systems.

People

In a supply chain, _____ involve the transformation, movement, and storage of supplies and raw materials.

Physical flows

A(n) _____ is a field or set of fields in a record that uniquely identifies the record.

Primary Key

A collection of fields all related to a single object, activity, or individual is a(n) _____.

Record

To keep information beyond reach of unauthorized users, is to keep the information _____.

Secure

The use of middleware to connect disparate systems has evolved into an approach for developing software and systems called _____.

Service-oriented architecture

_____ encompasses all the activities required to get the right product into the right consumer's hands in the right quantity at the right time and at the right cost, from acquisition of raw materials through customer delivery. ​

Supply chain management

​Which of the following is NOT one of the four main components in Leavitt's Diamond?

Systems

A database is essential to the operation of a computer-based information system.

True

A database management system (DBMS) serves as an interface between an application program and a database.

True

A database must reflect the business processes of an organization.

True

A database, a database management system, and the application programs that use the data, make up a database environment.

True

A field is typically a name, number, or combination of characters that describes an aspect of a business object.

True

Haley's employer has asked her to review tens of thousands of social media posts about their company's products and compile this data into a database.​ In terms of the characteristics of big data, Haley is dealing with ________.

Variety

Suppose you wish to run two different operating systems on one computer, you can accomplish it by using _______.

Virtualization Software

One of the advantages of off-the-shelf software is that ________________.

the initial cost is lower because the software firm can spread the development costs over many customers

​Kendra is taking a class in Finance and she has been asked to give a speech about a case study in which she's been working. She wants to create a set of slides containing a summary of her study notes that she will project on a screen while she's speaking. Which type of personal application software should she use to create her slides?

​presentation graphics