ExampComp 1101 - PTest 19
On the CompTIA A+ exam, the term "Finishing issues" in the context of printing process refers to post-printing problems related to additional functionalities offered by some office printers, such as stapling documents and punching holes in printouts. The problem of staple jams can be solved by locating a staple case on the printer and manually removing any jammed staples. For printers that can punch holes in documents, a common maintenance task would be locating a hole-punch waste container on the printer and emptying its contents. Troubleshooting the location of staples and holes on the printout page can be performed via printer's software. -True -False
True
Which step of the laser printer imaging process requires troubleshooting when a printer produces double/echo images (a.k.a. ghost images) on the output pages? -Charging -Fusing -Exposing -Developing -Cleaning
Cleaning
An IPv4 address in the range 169.254.0.1 through 169.254.255.254 indicates a problem with what type of service? -SMTP -DNS -DHCP -SNMP
DHCP
Which type of network cabling provides immunity against EMI and RFI? -UTP -STP -Fiber optic -Coaxial
Fiber optic
In laser printing, toner falling off of the printed copy indicates a problem with: -Toner cartridge -Print head -Cleaning blade -Fuser assembly
Fuser assembly
In laser printing, vertical lines on each output page indicate a problem related to: -Imaging drum -Printer driver -Color settings -Printhead nozzles
Imaging drum
Which of the following tools allows to identify bad port on a network device? -Multimeter -POST card -Loopback plug -Cable tester
Loopback plug
Garbled characters on output pages would indicate a printing problem related to: -Calibration -Printer driver -Fuser assembly -Imaging drum
Printer driver
In MS Windows, the problem of a nonresponsive printer with multiple prints pending in queue can be solved by restarting the Print Spooler service. The Print Spooler configuration options can be accessed by pressing Windows logo + R key combination, typing in services.msc in the Run dialog box + pressing Enter, double-clicking on the Print Spooler service, and modifying settings on the Recovery tab. Manual restart can be performed by right-clicking on the Print Spooler service in the Services window and selecting Restart from the pop-up menu. -True -False
True
Which of the troubleshooting steps listed below would solve the problem of vertical lines on the output pages of an inkjet printer? (Select 2 answers) -Calibrating the printer -Replacing the imaging drum -Updating printer drivers -Cleaning printheads -Replacing ink cartridges
-Cleaning printheads -Replacing ink cartridges
Faded printouts on the output of an inkjet printer indicate a problem related to: (Select 2 answers) -Depleted toner cartridge -Incorrect color settings -Dried out ink on the printhead nozzles -Printer software -Depleted ink cartridge
-Dried out ink on the printhead nozzles -Depleted ink cartridge
Which of the following symptoms would indicate a depleted toner cartridge as the source of a printing problem? (Select 2 answers) -Faded printouts -Garbled characters on printer output pages -Ghost images -Printing blank pages -Vertical streaks on each output page
-Faded printouts -Printing blank pages
Examples of printer problems that might be closely related to malfunctioning pickup rollers include: (Select 2 answers) -Paper not feeding -Incorrect paper orientation -Multipage misfeed -Speckling on printer pages -Double/echo images on the print
-Paper not feeding -Multipage misfeed
The functionality of a Network Interface Card (NIC) can be checked by pinging: (Select 3 answers) -localhost -::1 -FE80::/10 -169.254/16 -127.0.0.1
-localhost -::1 -127.0.0.1
Which of the following answers refers to a common fix for cursor drift? -Calibration -Driver update -OS reinstallation -Malware scan
Calibration
A network admin can ping remote host by its IP address, but not by its domain name. Which of the following is the most probable source of this problem? -ICMP -DNS -HTTP -DHCP
DNS
In Voice over Internet Protocol (VoIP) communication, the term "Jitter" refers to a data packet delay that adversely affects the quality of the transmission. -True -False
True
The problem of speckling (tiny dots/spots) on the printer's output pages can be caused by leaky cartridges and accumulation of foreign material inside the printer case. -True -False
True
The term "Port flapping" refers to a condition where port light on a network device rapidly alternates between up and down states. This problem is usually related to faulty or unsupported cable and/or incorrect link synchronization settings such as speed and duplex mismatch. -True -False
True
Which type of network cabling is most susceptible to -EMI and RFI? -UTP -STP -Fiber optic -Coaxial
UTP
A dim display on a laptop LCD screen might indicate a problem related to: (Select 2 answers) -Stuck pixels -Backlight -Dead pixels -Incorrect color patterns -Inverter
-Backlight -Inverter
Which of the actions listed below would be of help while troubleshooting incorrect color settings on the printer's output pages? (Select 3 answers) -Replacing toner cartridge -Calibrating the display -Using appropriate printing paper -Calibrating the printer -Replacing ink cartridge
-Calibrating the display -Using appropriate printing paper -Calibrating the printer
Which of the actions listed below would be of help while troubleshooting non-responsive touchscreen on a mobile device? -Reseating the device's battery -Erasing all content/settings and restoring the device to factory defaults (factory reset/hard reset) -Pressing a specific key combination/button to perform system restart (soft reset) -Removing screen protector and cleaning the screen -All of the above
All of the above
Which of the following actions would be of help while troubleshooting intermittent wireless connectivity problems? -Check physical connections (e.g., loose/faulty cables, expansion cards, etc.) -Increase the signal strength (adjust power level controls on a WAP, move closer to a WAP, or switch to a different WAP -Configure a WAP to operate on a different wireless channel (1, 6, or 11) -Check for interference from wireless devices operating in the 2.4 GHz frequency band (e.g., cordless phones, Bluetooth devices, or microwave ovens) -If possible, check the network's performance on a different frequency band (2.4 GHz or 5 GHz) -Reduce the number of wireless devices using up available bandwidth on the network -All of the above
All of the above
Which of the symptoms listed below might be the cause of slow network speeds? -Older cabling type not supporting higher transfer rates -Network congestion (too many devices using up network bandwidth) -Local applications using up large amount of bandwidth (e.g., too many tabs opened simultaneously in a web browser, background downloads, etc.) -Malfunctioning network hardware -Network device misconfigurations -All of the above
All of the above
