FTC

What is the occurrence of situations that require certain actions to be taken?

Triggering event

You are meeting with an at need family and they wish to discuss the prices of caskets. According to the FTC, what is this considered?

Triggering event for providing the CPL

What is the concept which exist when a seller requires the purchase of unwanted items/services in order to obtain the desired items/services?

Tying arrangements

Which of the following is prohibited by the funeral rule?

Tying arrangements

How long must an old GPL be kept on file?

At least one year after the date of the last distribution

What is a printed or type written list of caskets and alternative containers normally offered for sale by the funeral provider which do not require special ordering?

CPL

What is any item, service, or merchandise described to a purchaser as an "accommodation"?

Cash Advance Item

What is a rigid container which is designated for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic or like material, and ornamented and lined with fabric.

Casket

Which of the following is a charge, fee or surcharge applied to consumers who purchase their casket elsewhere?

Casket Handling Fee

Which of the following means the heating process which incinerates human remains?

Cremation

What is any person, partnership or corporation that performs cremation and sells funeral goods.

Crematory

Which is the disposition of human remains by cremation, without formal viewing, visitation, or ceremony with the body present?

Direct Cremation

What is the date that the specific Price List was put into use?

Effective date

Which of the following is not considered a "cash advance" item?

Embalming

You have been given permission from the next of kin (NOK) to embalm. Which of the following must appear on the Statement of Goods and Services?

Embalming disclosure

What are situations requiring immediate action or urgency?

Exigent circumstances

Which of the following is a joint effort of the FTC and NFDA regarding alternative ways of correcting core violations of the rule?

FROP

What is the agency of the federal government created in 1914 to promote free and fair competition?

FTC

What is the service provided by a funeral establishment where it does the initial pick-up and preparation and arranges for transfer to another provider selected by the family?

Forwarding of Remains

Which of the following is not one of the 16 items required to be separately itemized on the GPL?

Free items

Which of the following is a service commemorating the deceased with the body present?

Funeral Ceremony

Which of the following are goods which are sold or offered for sale directly to the public for use in connection with funeral services?

Funeral goods

Which of the following is defined as any person, partnership or corporation that sells or offers to sell funeral goods and funeral services to the public?

Funeral provider

Which of the following are services which care for the deceased or arrange, supervise, or conduct the funeral ceremony?

Funeral services

Which of the following is a printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices?

GPL

What is a ceremony commemorating the deceased at the place of final disposition?

Graveside service

What is the disposition of human remains by burial, without formal viewing, visitation, or a ceremony with the body present, except for a graveside service?

Immediate burial

What is a printed or typewritten list of outer burial containers normally offered for sale by the funeral provider which do not require special ordering?

OBC PL

What is a container which is designated for placement in the grave around the casket including, but not limited to, burial vaults, grave boxes, and grave liners?

Outer burial container

What is the use of a single dollar amount used to identify the charge for a group or bundle of goods and or services?

Package Pricing

Which of the following is defined by the FTC as any individual, partnership, corporation, association, government or governmental subdivision or agency, or other entity?

Person

Which of the following is the correct format for the GPL?

Provider name, address, phone number, General Price List Caption, effective date, printed or type written

What is the service of the funeral provider where the initial pick-up and preparation is done by another firm and accepted by the funeral home?

Receiving remains

Which of the following are basic services that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangement conference, planning the funeral, obtaining necessary permits, and placing obituary notices?

Services of funeral director and staff

Which of the following is an itemized written statement provided for retention to each person who arranges a funeral or other disposition?

Statement of Funeral Goods and Services Selected

There are three purposes for the existence of the FTC. One is to prevent anti-competitive practices in the market as an aid to consumers. Another is to maintain free and fair competition. What is the Third?

Take action against monopolies

Which of the following is required for customers who call a funeral provider asking questions?

Telephone price disclosure

Which of the following refers to the Federal trade Commission?

The Commission

Which of the following is considered the keystone of "the rule"?

The GPL

What is a ceremony commemorating the deceased without the body present?

Memorial service

What is the only fee which the customer cannot decline?

Non-Declinable service fee

What are statements required by the Rule which cannot be modified or edited and must appear in a clear and conspicuous manner?

Mandatory disclosures

When did the FTC Trade Regulation Rule for the funeral industry go into effect?

1984

How many commissioners make up the FTC?

5

How long is the term for each commissioner on the FTC?

7 Years

Which of the following is defined as an unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining?

Alternative Container

Which of the following is a price list which may be prepared for uses in certain limited situations such as children or infants?

Alternative Price List

Which of the following is a true statement regarding the GPL?

It must be given for retention

What is the method of price quotation by which each unit of service and/or merchandise is priced separately?

Itemization

Which of the following is true of FTC disclosures?

They must be in a clear and conspicuous manner.

What are funeral goods consumers purchase from a source other than the price list/funeral providers offer?

Third party merchandise