Fundamentals of Human Resource Exam 2

This question refers to the article, "The Truth About Lies." When HR professionals were not warned, they detected about __% of lies, while those who were warned detected about __% of lies.

2; 15

In class, we discussed the key method in assessing performance. Choose the best answer below

360 DEGREE EVALUATIONS

What are the key questions to ask when assessing training? -Has training achieved the shaped behavior identified through the needs assessment? -Has job performance improved in a commensurate manner indicative of training dollars spent? - Did the money spent return a sufficient ROI?

ALL ANSWERS ARE CORRECT

Please select all components of the "Big Five" scale.

Agreeableness Openness to Experience Neuroticism Extroversion Conscientiousness

What are the key questions to ask when assessing training?

All answers are correct

Why do we even bother with salary grades and ranges?

All answers are correct

Your employee comes to you and says, "I have a medical marijuana card for anxiety, the deadline on this project is giving me a panic attack. I need to smoke some weed on my break so I can calm down and get my work done." What does the law (in California) state regarding this matter?

All of these answers are correct

There are four basic modes in Kolb's Learning Styles. Select the example below that most accurately represents the "Reflective Observation."

An employee learns the job through watching and shadowing coworkers

The key objectives in a reward system are to

Attract Retain Motivate

How can you avoid negligent hiring claims during the selection process?

Balance the applicant's privacy rights with others' "need to know." Save all records and information about the applicant. Take immediate disciplinary action if problems arise. Carefully scrutinize information on employment applications. Get written authorization for reference checks, and check references.

Which of the following is an example of a behavioral question you could be asked in an interview?

Based on your past work experience, what is the most significant action you have ever taken to help out a coworker?

This form of appraisal measures what individuals do at work

Behavior appraisals

This form of appraisal measures what individuals do at work.

Behavior appraisals

Select the answer choice that best describes "extinction" from Skinner's Reward theory.

Bob's annoying Nancy. Manager ignores behavior. Bob stops annoying people all together.

In a way that is...

Complaint, Efficient, Fair

Setting objectives is essential in the performance appraisal process. Indicate the best objective below.

Decrease the number of steps required to complete an order by 30% by the end of this quarter.

Setting objectives is essential in the performance appraisal process. Indicate the best objective below.

Decrease the number of steps required to complete an order by 30% by the end of this quarter.

What is the fourth step when preparing for an interview (as the interviewer)?

Develop questions for all candidates

Which of the following are considered "illegal" interview questions?

Have you ever been arrested? What country are you from? Do you have children?Are you married? What type of discharge did you receive in the military? All of these are correct

Which of the following refer to the "Multiple-Hurdle Selection Model" when selecting the candidate and offering the job?

Having the applicant pass a selection test to go to the next test

How would you correctly describe a person in relation to their labor?

He/She gets paid a lot of money.

How would you correctly describe a person in relation to their labor?

He/she gets paid a lot of money

Which of the following detail "Reaction" in Kirkpatrick's four level evaluation method?

How individuals respond to the training process

Which answer choice most accurately details the "A" in the "STAR" method as an answer during an interview? We were supposed to delivering a presentation to a group of 30 interested industry players on our new product and Stuart, the guy due to deliver it, got stuck on a train from Birmingham. It was my responsibility to find an alternative so it didn't reflect badly on the company and we didn't waste the opportunity. I spoke to the event organizers to find out if they could change the running order. They agreed so we bought ourselves some time. I contacted Susan, another member of the team, who at a push could step in. She agreed to drop what she was doing and head to the event. Stuart didn't make the meeting on time but we explained the problem to the delegates and Susan's presentation went well - a bit rough around the edges but it was warmly received. Stuart managed to get there for the last 15 minutes to answer questions. As a result we gained some good contacts, at least two of which we converted into paying clients

I spoke to the event organizers to find out if they could change the running order. They agreed so we bought ourselves some time. I contacted Susan, another member of the team, who at a push could step in. She agreed to drop what she was doing and head to the event.

What's the fourth step in the preparation for the appraisal interview?

Identify the strengths and areas for improvement

Which of the following answers relates to this statement: "Subjectively ordering jobs from lowest to highest or vice versa in terms of value to company."

Job Ranking

Which of the following answers relates to this statement: "Subjectively ordering jobs from lowest to highest or vice versa in terms of value to company."

Job Ranking

Which of the following is considered a performance appraisal measurement method?

MBO

Which of the following does not belong?

MOTIVATION TEST

Which of the following does not belong?

Motivation Test

During the performance appraisal process, the supervisor's role...

Must understand and avoid problems that can cripple appraisals

When is training needed in an organization?

NEW JOB REQUIREMENTS OR PROCESSES EMPLOYEE DEVELOPMENT FOR ADVANCEMENT REMEDIATION NEW EMPLOYEE ORIENTATION

Below are the components of the ranking method. Which answer does not belong?

Narratives are used to capture employees' values and contributions.

What are the steps of the performance appraisal process?

None of the answers are correct

When conducting the job interview, what are the appropriate steps to take?

Open the interview, present the realistic job preview, ask your questions, introduce the top candidates to coworkers, close the interview

There are five main types of exemptions we discussed in class. What is one of them?

Outside sales

What are the four main types of questions asked when selecting new employees?

PROBING HYPOTHETICAL CLOSED-ENDED OPEN-ENDED

Below are the job instructional training steps. Which one does not belong?

Preparation of the trainer

What is a direct form of compensation?

Profit sharing

What method is used to train technical skills?

Projects

Which does not belong?

REWARD

According to the article, Formal Performance Appraisals, there are eight steps of effective appraisals. Which of those is found in the list below?

Re-evaluating your goals

Kirkpatrick's method of evaluation measures:

Reaction, learning, behaviors, results

What does red-lining mean?

Refers to freezing an employee's base pay

Total Returns is made up of...

Relational Returns Total compensation Cash compensation Benefits

This form of appraisal measures the goals achieved through a work process

Results appraisals

Which of the following jobs is typically considered "Exempt"?

Scientists

Which of the following jobs is typically considered "Nonexempt"?

Secretaries

What are the three basic tracks within human resource management?

Specialist, generalist, executive

This form of appraisal identifies the physical or psychological characteristics of a person.

TRAIT APPRAISALS

All of the following refer to the issues of not conducting a needs assessment correctly. Choose the answer that does not belong.

The training instructor might just have a really bad experience with everything and quit

This form of appraisal identifies the physical or psychological characteristics of a person.

Trait appraisals

What is an indirect form of compensation?

Work/life balance

Select the answer choice that best describes "positive reinforcement" from Skinner's Reward theory.

Your teacher gives you $10 each time you complete your homework -- you are now more likely to repeat this behavior of completing your homework in the future

The key objectives in a reward system are to Attract, Retain, Motivate In a way that is ....

fair, efficient, compliant

Behaviorally anchored rating scales (BARS) allow managers to capture employees' values and contributions

false

On-the-Job Training (OJT) has proven record of success; is a specific type of on-the-job training used worldwide.

false

Pay levels create a hierarchy of jobs and their rates of pay within the organization

false

Pay levels create a hierarchy of jobs and their rates of pay within the organization.

false

Performance appraisal is the identifying, measuring, managing, and developing HR performance. It also serves as systematic measurement of performance.

false

The Halo Error can be avoided by using the OUCH test

false

Training is any relatively permanent change in behavior that occurs as a result of experience or practice.

false

Validity is the consistency of a test measure

false

Choose the pair that does not belong:

thinkers/perceivers

A probing interview question would typically mean an interviewer is trying to help the interviewer gain a better understanding of the interviewee's answer.

true

According to the FLSA, your employer does not have to pay you for time spent waiting to punch a time clock.

true

Bias can be avoided through developing accurate performance measures

true

Closed-ended questions typically require a limited response (like a 'yes' or a 'no') from the interviewee

true

Closed-ended questions typically require a limited response (like a 'yes' or a 'no') from the interviewee.

true

Compensation is anything of value provided in exchange for work performed as part of an employment relationship

true

Delayering is the process of "flattening" hierarchical levels found in command and control organizational structures

true

Delayering is the process of "flattening" hierarchical levels found in command and control organizational structures.

true

Management by objectives lets managers give feedback, evaluate performance, and reward as merited.

true

Physical testing encompasses a larger category referring to physical exams, drug testing, and fitness-for-duty testing

true

Physical testing encompasses a larger category referring to physical exams, drug testing, and fitness-for-duty testing.

true

Synchronous distance learning is when trainees sign into a website where instructors interact with students and teach topics.

true

The process of choosing the best qualified applicant for a job is also known as the selection process.

true